Delano Las Vegas

We stayed Monday through Friday at the W. It was the perfect location for us, a little off the main strip but still centrally located and easy to go to and from other places in Vegas. The housekeeping staff were courteous and helpful with fresh towels etc. Anything we needed,...

We stayed Monday through Friday at the W. It was the perfect location for us, a little off the main strip but still centrally located and easy to go to and from other places in Vegas. The housekeeping staff were courteous and helpful with fresh towels etc. Anything we needed, they were available to help. Two separate occasions we ordered room service, the food was delivered quickly and was still warm when it arrived. The coffee bistro in the lobby was good, fresh coffee etc. We had a two room suite, plenty on room for sure! We liked having a full bathroom and a half bathroom to use. We would definitely recommend staying here.

Stayed 2 nights and throughout the day and night both toilets were gurgling and bubbling so loudly! I thought some wild animal was about to jump out! Room service is delivered like Door Dash. No in-room dining with cart and proper dinnerware. Staff was nowhere near as welcoming as it...

Stayed 2 nights and throughout the day and night both toilets were gurgling and bubbling so loudly! I thought some wild animal was about to jump out! Room service is delivered like Door Dash. No in-room dining with cart and proper dinnerware. Staff was nowhere near as welcoming as it used to be. Have stayed here over 15 yrs when it was The Hotel but no more. We will look for other properties to enjoy spending our money.

The W in Vegas is like stepping into a neon jungle where luxury and chaos shake hands and order bottle service. The rooftop views had me questioning my life choices (in a good way), and the vibe was somewhere between "serene escape" and "let’s make questionable decisions in style." Huge...

The W in Vegas is like stepping into a neon jungle where luxury and chaos shake hands and order bottle service. The rooftop views had me questioning my life choices (in a good way), and the vibe was somewhere between "serene escape" and "let’s make questionable decisions in style." Huge shoutout to Jessica at the front desk—if hospitality were an extreme sport, she’d be taking home the gold.

We were in staying in a corner suite for three nights in Feb 2025 and had several experiences that were not representative for a 5-star hotel. - the vip desk wouldn’t make a room reservation for us - we had to argue to receive a second (!) bath robe. We...

We were in staying in a corner suite for three nights in Feb 2025 and had several experiences that were not representative for a 5-star hotel. - the vip desk wouldn’t make a room reservation for us - we had to argue to receive a second (!) bath robe. We were obviously supposed to share one ! - we had to argue to receive a vanity kit - my wife got chased away from a space where she was trying to enjoy her morning coffee - prepaid parking never worked (not while entering nor while exiting - we had silverfish in our bathroom - to top things off, we were promised a credit for the 3-star experience in a 5-star hotel and after checking out we realized it was applied.

Lipstick on a pig. This is a renovated hotel that does not remotely meet the standards of a W. Room 10917 avoid like the plague. Extremely noisy. Bass on one side, freeways, helicopters and noise on the other. There is almost no sound dampening. The room itself was fine it...

Lipstick on a pig. This is a renovated hotel that does not remotely meet the standards of a W. Room 10917 avoid like the plague. Extremely noisy. Bass on one side, freeways, helicopters and noise on the other. There is almost no sound dampening. The room itself was fine it is a corner suite, very spacious, but the noise is unbearable. We had to check out a night early and move to another hotel. To the credit of the staff they allowed the early checkout with no penalty. The quality of the materials in the room are holiday inn. Cheap towels, holiday inn style bed. Extra charge to use the minibar fridge to store anything of your own $65. Extra charge if you want a mini fridge. Nickel and dime. I was excited to try the new W and no we will never come back.

I was pleasantly surprised that our room was a suite! And there were two bathrooms! The rooms were very nice. The only drawback was the fact that there was no refrigerator in the room. I will definitely stay there again.