COMO Castello Del Nero

One of the most impactful properties I have visited and I will highlight a few desired improvements. My photos will also tell an impressive story. PROS: tranquil, serene, beautifully styled, gorgeous gardens, 10 mile vistas, incredible breakfast service, location CONS: limited private public areas, at peak service hours staff pressed,...

One of the most impactful properties I have visited and I will highlight a few desired improvements. My photos will also tell an impressive story. PROS: tranquil, serene, beautifully styled, gorgeous gardens, 10 mile vistas, incredible breakfast service, location CONS: limited private public areas, at peak service hours staff pressed, some rooms may be compact and lack views, dimmer lighting at Taverna and Pavillion in evening. My first COMO and I will try others. Used PLAT AMEX got upgraded to 201 suite which was incredible. Friendly and warm staff!

We stayed here for 2 nights of a Backroads cycling trip in Tuscany. The hotel is pretty with magnificent views of the hills and valleys of the region. Our room (204) had a nice view. The breakfasts were lovely and we also enjoyed a nice dinner outside on the terrace...

We stayed here for 2 nights of a Backroads cycling trip in Tuscany. The hotel is pretty with magnificent views of the hills and valleys of the region. Our room (204) had a nice view. The breakfasts were lovely and we also enjoyed a nice dinner outside on the terrace one night during our stay. The pool is lovely and offers incredible views. We utilized the spa at Como Castello del Nero and give our experience mixed reviews. The hotel only has about 50 rooms, but oddly feels much bigger and offers less intimate service than expected.

The view is fantastic, the service phenomenal, the food is good, and location convenient to visit Chianti towns with a car - all within 30 minutes. Our room was gorgeous, a suite, with fantastic views and large bathroom (albeit small shower); very well appointed. Bath products have a really strong...

The view is fantastic, the service phenomenal, the food is good, and location convenient to visit Chianti towns with a car - all within 30 minutes. Our room was gorgeous, a suite, with fantastic views and large bathroom (albeit small shower); very well appointed. Bath products have a really strong smell fyi. Be aware that this hotel is VERY modern, almost too much for the setting, and it has some real misses in terms of design that will affect the quality of your stay: -there are eye sores everywhere, from the horrendous ATM machine, the fire extinguishers (could be placed in different corner), the mirror room, and the absolutely hideous main restaurant; more on that later. There are also HUGE misses on leveraging their fantastic view: -the pool has zero view, so it was a huge let down. The tree is beautiful but they really should trim all hedges around. Also, you look directly into the hideous towel stand; that should be moved. -Only 4 pool chairs have a view, four!! -their terraces feel “stale” once you sit down, you have zero view- again, they need to trim the plants. Also, the chairs where you’d have a view are turned the other way(!). They are also too modern and gray and drab. This place needs a professional visual designer to maximize their view; that’s why we’re there for. In addition, staff constantly walks back and forth on terraces carrying carts of glasses, food, electric equipment, etc. It’s honestly hard to relax with so much back and forth; felt stressful. They need to figure out a more discreet path for all the work. But the biggest eye sore is their main restaurant. It’s literally a makeshift tent and hideous. I couldn’t believe it when I saw it. It gets cold and damp if chilly or rainy and hot when hot outside. Has hideous fans on the ceiling and plastic sides. Forget white table cloths. Really unacceptable for this hotel category. AND is outside, so if it rains you’ll need an umbrella or walk through the dark gym. Not a great experience. The food was excellent during the week and disappointing on the weekend. Their bar inside is again too modern but aside from the Vegas style atm, you CANNOT order ANY food here. So if you’re hungry and it’s wet outside and don’t want their Michelin restaurant, you’re stuck with eating at the tent restaurant. On the good side is their proprietary Como wine - phenomenal, worth a trip for that. Their jacuzzi was the best ever, big and so so fun. Nice spa too. The service from Mattias, Matteo, Gabriel and Giulia (frontdesk) was outstanding. Ask for their printout sheets when visiting towns. Super helpful. In September, they have harvesting of grapes and an olive tree grove dinner that was totally worth it and lovely. Very unique and fun with music. Shuttle to siena/Florence only runs on specific days and leaves at 10am and comes back at 6pm, so rent your own car! Overall, we may come back but I’d be looking for more eye pleasing hotels before returning and definitely waiting for improved restaurant structure and a pool view.

This was one of our last stops through Italy and a great choice! Rolling Hills and Vineyards the grounds are absolutely stunning with Rolling Hills and breathtaking views around every corner. The hotel sits on 740 plus acres and has great hiking/walking trails. It is located in the heart of...

This was one of our last stops through Italy and a great choice! Rolling Hills and Vineyards the grounds are absolutely stunning with Rolling Hills and breathtaking views around every corner. The hotel sits on 740 plus acres and has great hiking/walking trails. It is located in the heart of the Chianti region and a shirt trip to San Gimignano and Sienna. I would especially like to give a shout out to Matteo who was very accommodating to any request we have. All of the staff was very friendly and accommodating. We did not have a chance to try the Michelin star restaurany inside of the hotel but I heard it is absolutely wonderful from the other guests. I would highly reccomend!

The hotel setting is just magical. The views from the room, and restaurants are picturesque and there is an overwhelming feeling of serenity. The rooms are spacious and the shower is heavenly (especially the bath products). We were fortunate to have dinner in the olive grove which was a fun...

The hotel setting is just magical. The views from the room, and restaurants are picturesque and there is an overwhelming feeling of serenity. The rooms are spacious and the shower is heavenly (especially the bath products). We were fortunate to have dinner in the olive grove which was a fun experience, with excellent food! All the staff who are extremely friendly and gracious, with a shout out to Gabriel, who provided us with information on wonderful places to visit and outstanding service! We can’t wait to come back!

Como Castello del Nero delivered a true 5 star experience. As other reviews have said, the hotel is ideally located to explore Tuscany. We had a rental car, but the hotel offers a shuttle to both Florence and Siena as well. The aspect from the hotel is beautiful and exactly...

Como Castello del Nero delivered a true 5 star experience. As other reviews have said, the hotel is ideally located to explore Tuscany. We had a rental car, but the hotel offers a shuttle to both Florence and Siena as well. The aspect from the hotel is beautiful and exactly what you hope Tuscany will look like. The amenities were excellent, and we found the staff extremely helpful. The service was not as formal as some Italian hotels which we appreciated, and all the staff had some English (and were tolerant of our attempts to speak Italian!) We ate at their casual restaurant each night of our stay and the food and service were perfect. We also really enjoyed aperitif’s each evening on their terrace. The pool was great - really warm, and there were enough loungers for everyone (one day there was not and the staff bought out more). We had a room on the top floor and the views were very good. In all, one of the best hotels we have stayed at, and we would strongly recommend.

Agree wit the other reviews....5 stars is definitely not enough! What an amazing property and the views are incredible. Breakfast was served outside with a view of the vineyards and dinner is in a Michelin Star restaurant. We had a room with loft and it was perfect. The attention to...

Agree wit the other reviews....5 stars is definitely not enough! What an amazing property and the views are incredible. Breakfast was served outside with a view of the vineyards and dinner is in a Michelin Star restaurant. We had a room with loft and it was perfect. The attention to detail and the way you are treated you will feel like royalty. And the location is perfect!!!!!!!!! Would definitely return!

One of the nicest, most beautiful hotels we've ever stayed at. Add a top notch, very friendly staff that could not have been more helpful and you have a winner. Every staff member we met was delightful. We definitely recommend and would be very happy to return. It was too...

One of the nicest, most beautiful hotels we've ever stayed at. Add a top notch, very friendly staff that could not have been more helpful and you have a winner. Every staff member we met was delightful. We definitely recommend and would be very happy to return. It was too chilly for the pool while we were there in early November, but the pool area is lovely. The La Torre Michelin starred restaurant was wonderful, and the Pavillion, more casual restaurant, was also very good. No complaints at all. I could see that this would also be a wonderful location for a wedding---

Staying here right now and I never right reviews but had to take a moment to write one for this AMAZING hotel. I don't know what to say but I will say that I love to stay at very nice hotels and have been fortunate to stay at many and...

Staying here right now and I never right reviews but had to take a moment to write one for this AMAZING hotel. I don't know what to say but I will say that I love to stay at very nice hotels and have been fortunate to stay at many and this place is the best of the best!!!! I am WOWED!!! The staff is exceptional! So kind and attentive and yet, the place does not feel stuffy at all. I spent the day in my cozy joggers because it was raining and felt totally at ease at the restaurant, etc. Spa is superb! Food is incredible! Scenery can't be beat and room is incredible! Book here now!!!

It is no surprise this hotel was just voted best in Italy. We absolutely LOVED our stay at Castello del Nero. We came here for our honeymoon and could not have asked for a better experience. We stayed in the Heritage suite which was over the top in all the...

It is no surprise this hotel was just voted best in Italy. We absolutely LOVED our stay at Castello del Nero. We came here for our honeymoon and could not have asked for a better experience. We stayed in the Heritage suite which was over the top in all the best ways. Everything from food, service, and amenities are just incredible. We loved the bar, which had a very cool and cozy vibe. If you stay here please do not miss out on visiting the spa, we went for a 90 minute massage (ask for Patricia- she was amazing!) and loved hanging out in the steam room and jacuzzi before going in for our treatment. We also went truffle hunting with Matea and I would definitely say that is another must-do activity. We had the absolute best time, followed by an amazing 4 course truffle lunch. Beyond having a gorgeous property and great amenities, they also have an incredible team. Barbara from the front desk checked us in and was so helpful in showing us around the hotel. Jay from the pool was so fun to chat to and always went above and beyond to provide amazing service. Tessa from the Pavillion restaurant was the best- always making sure everything was perfect and lastly, the 2 Gabrieles from the Pavillion restaurant were always so friendly and attentive. We are literally counting down the days till we can come back to Castello del Nero! Thank you all for the best stay!x

Great location, wonderful suite, the place is highly maintained and the staff are friendly and efficient. They took care of every detail we needed. The views of Tuscany in every direction are beautiful and serene, and the lovely breakfast on the terrace overlooking the vineyards is a soul-relaxing experience. We...

Great location, wonderful suite, the place is highly maintained and the staff are friendly and efficient. They took care of every detail we needed. The views of Tuscany in every direction are beautiful and serene, and the lovely breakfast on the terrace overlooking the vineyards is a soul-relaxing experience. We loved the big, clean swimming pool. And the Michelin-star restaurant is worth visiting.

Another lovely stay. We loved our room in the main building, the food in the Michelin star restaurant was incredible (it should really have two Michelin stars), the breakfast was plentiful as ever, the massages were unbelievable - and big shout out to Alberto for his hospitality, cheerfulness and suggestions!

Exceptional grounds / beautiful views / great service / best part was eating the pizza and looking out at the views - maybe the best pizza I’ve had in Italy.. we also enjoyed the pool area, it would be nice if the bar inside had some vibe/music - cool space...

Exceptional grounds / beautiful views / great service / best part was eating the pizza and looking out at the views - maybe the best pizza I’ve had in Italy.. we also enjoyed the pool area, it would be nice if the bar inside had some vibe/music - cool space but no feel to it.

We had an amazing stay at Como for our honeymoon for a few days. The staff were extremely welcoming, helpful, polite, and went the extra mile to make sure our stay was perfect. The location is only 30ish minutes away from Florence. The views on the property are worth a...

We had an amazing stay at Como for our honeymoon for a few days. The staff were extremely welcoming, helpful, polite, and went the extra mile to make sure our stay was perfect. The location is only 30ish minutes away from Florence. The views on the property are worth a million dollars. The pool was great and the spa was the nicest I’ve ever experienced. We ate at the Pavilion for dinner several times and it was great, but can be pricey. We used the artificial grass tennis courts, rented a Vespa, and hiked around the property. I would definitely recommend Como for couples looking for a quiet romantic getaway!