Best Western Grandma’s Feather Bed

Great customer service at this cozy place. Booked it because it provides free airport shuttle and shuttle into city - which was super helpful & drivers gave us lots of hints. Staff is very friendly, accommodating, and breakfast is hearty. Upscale free toiletries. NOTE: it is tiny & we did...

Great customer service at this cozy place. Booked it because it provides free airport shuttle and shuttle into city - which was super helpful & drivers gave us lots of hints. Staff is very friendly, accommodating, and breakfast is hearty. Upscale free toiletries. NOTE: it is tiny & we did have issue with noise from lobby, but they quieted down as soon as we asked. AND no elevator so stay on 1st floor if you have heavy bags. Clean, comfortable & convenient! Our Juneau go-to now!

This is the absolute best place to stay in Juneau. We have stayed here in the past but usually not this late in the year. Housekeeping is excellent...don't forget to tip them. We used the shuttle from the airport when we arrived and I picked up our rental car the...

This is the absolute best place to stay in Juneau. We have stayed here in the past but usually not this late in the year. Housekeeping is excellent...don't forget to tip them. We used the shuttle from the airport when we arrived and I picked up our rental car the next day. Everything was extremely professional. Management has created a great team and it starts at the front desk. I will single out Galyna as being an excellent host although she is one of many. A smile, a welcome, this is how a short getaway should start. We will return. this i

This is a very comfortable, clean, well-appointed place to stay. Our room was very large, and the staff was exceptionally friendly. They provided a breakfast to-go for us since we had an early flight the next morning. We would definitely stay here again upon a return trip. Highly recommended!

Who reviews an airport best western? We made a great choice. Quirky small place with very much a B&B feel. 5 minute free shuttle to airport. 15 minutes to town. Very clean and friendly. Full free breakfast. Free shuttle was a big deal. Juneau is not a cab town and...

Who reviews an airport best western? We made a great choice. Quirky small place with very much a B&B feel. 5 minute free shuttle to airport. 15 minutes to town. Very clean and friendly. Full free breakfast. Free shuttle was a big deal. Juneau is not a cab town and we found Uber to be a bit unreliable. Free shuttle goes to town something like 4x per day and saves a $40 Uber ride. Airport pickup is great. We were very pleased. Shout out to Galyna, who gave us as warm a welcome as we’ve received at a hotel

This review is relatively objective - this USA road trip encompassed 5 properties in Alaska over 9 nights and a total of 25 over 47 nights. We stayed for 3 nights in June. Excellent pick up from the nearby airport (no noise)/drop off at the ferry port at Auke Bay....

This review is relatively objective - this USA road trip encompassed 5 properties in Alaska over 9 nights and a total of 25 over 47 nights. We stayed for 3 nights in June. Excellent pick up from the nearby airport (no noise)/drop off at the ferry port at Auke Bay. Our Deluxe room was large enough, comfortable and well equipped. Twin beds were not available, so a roll up turned the queen bed room into a twin. The shutters were not blackout, so the early sunrise did intrude. Decent linen and towels. The property, which is an old converted house ,felt welcoming and comfortably ‘non chain hotel’ furnished. Plenty of parking out front for those driving. No elevator for anyone with a mobility problem. Check in was efficient, but one of the issues we encountered was that none of the staff had any idea about the public buses that run directly in front of the hotel into town, locally and close to the Mendenhall Glacier NP. Yes there is a shuttle downtown (if you want to experience a massive ‘cruise ship alley’ shopping experience ) but the local buses ran everywhere (every 30 mins) and were tremendous value/much more convenient. No attempt made to even find the necessary information for us and no handouts/timetables available. At a hotel of this standard we expected better. Breakfast was to a decent standard, however, we did not appreciate being pestered/hassled upon completing breakfast to order content/time for the following day! A restaurant is advertised both on TA and on the roadside hotel board. Yes, dinner is available, but on a very limited ‘pre order’ menu.There is no liqour licence and we were brusquely told that we couldn’t drink our own wine with the meal as there were ‘under age’ employees on the premises. Not at all acceptable for a hotel of this class/price. Dining atmosphere zero! There are dining options available locally of the pizza/diner variety. What could have been a wonderful experience was marred by the above issues.

This hotel is a converted house and as my wife described it was "cute". There were several positives about the hotel and several items that were not. - The staff was very friendly. - The food at breakfast was pretty good. You had options to eat in the dining room...

This hotel is a converted house and as my wife described it was "cute". There were several positives about the hotel and several items that were not. - The staff was very friendly. - The food at breakfast was pretty good. You had options to eat in the dining room or in your room. However, you had to pick your breakfast and the time (in 1/2 slots) the night before. The same was true if you planned on eating dinner at the hotel. - They have an airport shuttle that is 24x7 (this worked well since we had a 5:20AM flight), and the hotel is only a 5-minute (literally) drive to the airport. This makes it far from downtown and a larger Uber/Lyft cost if you are using them. - The bath/shower area was huge. Nice fluffy towels, and the shower included a whirlpool bath. On the downside, there were french doors right next to the bathroom/shower area, which made it interesting if you got up at night. The toilet was in its own little room with a door, which would not stay open (again only an issue if you have to get up in the middle of the night). - The windows have wooden slats that were easy to close, but not very effective at keeping out light. This is an issue if you like it dark and visit during Spring/Summer when there are 11 hours of Daylight. No room darkening shades. - Free fresh baked cookies! :)

A wooded oasis in Juneau, Alaska. Like coming home. The furnishings and finishings are what you wish you had in your home. Everything clean and fresh. A cozy dining area; a menu of just right meals cooked as you order. Always fresh coffee, tea, fruit and snacks. No tourist crowds....

A wooded oasis in Juneau, Alaska. Like coming home. The furnishings and finishings are what you wish you had in your home. Everything clean and fresh. A cozy dining area; a menu of just right meals cooked as you order. Always fresh coffee, tea, fruit and snacks. No tourist crowds. A beautiful Victorian porch awaits your leisure. Colorful flowers and shady trees make the world go away. Personalized service and a chauffeured van take you back to the real world. A place you would be proud to recommend to your friends.

The shower room that we had was the best of any accessible room we have ever had! The breakfast was cooked to order and delicious. Everyone was very friendly and helpful. We will be back again next week!! Thanks.

A perfect stay! Quiet. Clean! Great breakfast and snacks for the day! Shuttle drivers are the best! Thanks Romy for taking us to Auke Bay yoga twice on our trip! A 10 star stay! Highly recommend from 2 frequent travelers from MN!

Celebrating our wedding anniversary at Grandma’s Featherbed has become somewhat of a tradition for us the last few times we’ve visited Juneau. When looking for a place that’s cozy, comfortable, charming, quaint and unique you won’t find another place in Juneau like it. We’ve stayed in several different rooms and...

Celebrating our wedding anniversary at Grandma’s Featherbed has become somewhat of a tradition for us the last few times we’ve visited Juneau. When looking for a place that’s cozy, comfortable, charming, quaint and unique you won’t find another place in Juneau like it. We’ve stayed in several different rooms and each one is special in its own way. Our absolute favorite feature are the giant jetted tubs in each room. Nothing more relaxing! On our most recent visit we ordered breakfast and it was delivered promptly to our room, hot and fresh from the kitchen. My custom omelette was delicious, and I still think about it weeks later. It was that good. When we travel one of the things that makes a difference are the people we encounter. The staff here were friendly and attentive, and made our experience top notch. You will not find another Best Western like this. Think of it more as a B&B than a hotel. We will be back!

We were so looking forward to our stay here in what appeared to be a very cosy quant private establishment with historic charm, friendly service, remarkable amenities and close to local attractions. What we were given was a cosy quant room with a very uncomfortable bed with terrible pillows. Our...

We were so looking forward to our stay here in what appeared to be a very cosy quant private establishment with historic charm, friendly service, remarkable amenities and close to local attractions. What we were given was a cosy quant room with a very uncomfortable bed with terrible pillows. Our breakfast which was included with our expensive nightly rate offered very poor choices and we had to pre order based off a very poor verbal description and arrived at our door in a takeaway pack. My selection of oatmeal which I expected to be home cooked, as in a supermarket style microwave container which was 22% sugar. It tasted like a bowl of sugar. Even the cutlery was plastic. I’m unsure what their remarkable amenities were but I did not see them and their customer service was found to be on most accounts less than friendly and hospitable. We are travelling throughout Canada and Alaska over 42 days with about 30 accommodation changes, and this was on our upper end of cost per night and by far the worse. Shame on you Best Western.

We went in a fishing trip to Tanaku Lodge and wanted to come see Juneau a few days earlier and needed to stay 1 night after our fishing trip ended also. Booked Grandma’s Feather Bed for both before and after and we are so happy that we did! What a...

We went in a fishing trip to Tanaku Lodge and wanted to come see Juneau a few days earlier and needed to stay 1 night after our fishing trip ended also. Booked Grandma’s Feather Bed for both before and after and we are so happy that we did! What a quiet and quaint hotel! Wonderful staff and amazing customer service! They go over and beyond to accommodate you! Our breakfast for the 2 mornings were delivered to our room at the time we had specified. It was quite good!! On our return trip they picked us up at the spot that we were let off from our fishing trip and stored our frozen boxes of fish for us until our flight the next morning! Gave us a breakfast to go in a brown bag since our flight left at 5:20 am. Had our fish ready for us and took us to the airport. If we ever end up coming back to Juneau we will definitely be staying here!!! Rooms are clean and beds are very comfortable!