BENS L’Hotel Palermo

In Palermo Soho, this is the only place you want to stay at, at least in one of the suites. Also: every member of staff is amazing, extremely kind, assertive and helpful, knowledgeable and they love their city. Will return soon. Don't forget to visit the more alternative areas behind...

In Palermo Soho, this is the only place you want to stay at, at least in one of the suites. Also: every member of staff is amazing, extremely kind, assertive and helpful, knowledgeable and they love their city. Will return soon. Don't forget to visit the more alternative areas behind Plaza Serrano, and the wonderful area of San Telmo.

A wonderful boutique hotel in the nicest part of Buenos Aires. Staff is wonderful and the garden setting is so peaceful. Rooms are clean and everything is taken care of nicely. Wonderful ambiance. Courtyard in the center if the property is the perfect touch.

Lovely boutique hotel, very comfortable rooms and beds. Wonderful staff, very welcoming and helpful. Nice breakfast to get our day started. The location in Palermo Soho is ideal for walking around, with lots of bars and restaurants in the immediate vicinity. Highly recommended.

DO NOT STAY HERE THEY ARE UNTRUSTWORTHY- Had a booking during Covid that was cancelled as we were unable to travel they refused to refund but promised to credit us for a future stay - despite repeated assurances that they would honour this booking their customer service has been appalling...

DO NOT STAY HERE THEY ARE UNTRUSTWORTHY- Had a booking during Covid that was cancelled as we were unable to travel they refused to refund but promised to credit us for a future stay - despite repeated assurances that they would honour this booking their customer service has been appalling - slow response to emails , fobbing us off, ignoring our messages - finally after much chasing they refuse to honour our credit - despite repeated promises not to worry they would credit us ! Their loss - our original booking was for 3 nights - we are now wanting to book 6 nights, but no credit available- so we will take our business elsewhere.

We had a comfortable two nights in a beautiful room overlooking the lovely garden. The staff were really friendly and helpful. We loved the cats too. Mix of colonial and 20th century architecture and endless coffee. Great breakfast too! Thank you!!

Very noisy, small rooms, but well located. The little pool looks bigger than it is. It was pretty humid when we went, so lots of mosquitos around. The breakfast area was nice, food typical buffet. Saturday morning the shop downstairs started playing basso music around 7am. It was crazy loud,...

Very noisy, small rooms, but well located. The little pool looks bigger than it is. It was pretty humid when we went, so lots of mosquitos around. The breakfast area was nice, food typical buffet. Saturday morning the shop downstairs started playing basso music around 7am. It was crazy loud, and didn't stop for a couple of hours.

This hotel is beautiful! The pictures are accurate but don't even do it justice! The breakfast was also lovely. It's really the staff that make this a great experience though. We came to Buenos Aires after I did an ultramarathon, and the staff were so helpful and attentive! Special shout-out...

This hotel is beautiful! The pictures are accurate but don't even do it justice! The breakfast was also lovely. It's really the staff that make this a great experience though. We came to Buenos Aires after I did an ultramarathon, and the staff were so helpful and attentive! Special shout-out to Clara, Santiago, and Michaela for making our stay so memorable. We'll 100% book here again when we return to BA!

This hotel wins for the best concierge service and garden respite from the bustle of the city (pool however seems more decorative than for actual swimming). The staff are very pleasant and helpful. The hotel is conveniently located to restaurants and parks. The breakfast, while the same daily, still has...

This hotel wins for the best concierge service and garden respite from the bustle of the city (pool however seems more decorative than for actual swimming). The staff are very pleasant and helpful. The hotel is conveniently located to restaurants and parks. The breakfast, while the same daily, still has a good variety even if you are here for a week. The rooms aren’t fancy but the beds are comfortable, the ac works and the while the washrooms are small, the water pressure is good and everything one needs is here. We are having a very comfortable stay!

A beautiful oasis nestled in a prime location in Palermo. We were upgraded and had a beautiful room facing the garden and pool. The staff were super helpful during the whole stay and very attentive. The breakfast was delicious and the hotel was very accommodating for my partner who is...

A beautiful oasis nestled in a prime location in Palermo. We were upgraded and had a beautiful room facing the garden and pool. The staff were super helpful during the whole stay and very attentive. The breakfast was delicious and the hotel was very accommodating for my partner who is gluten free. All around great experience!

Excellent location in nice neighborhood in Buenos Aires. It was very comfortable and quiet. The staff, especially Juliana, were very helpful and responsive. They provided orientation of the location and attractions in association with a map and recommendations.

The staff was all so welcoming, helpful, and friendly. Julieta gave us great tips on restaurants and excursions. We felt that she genuinely cared that all the guests had a good time in Buenos Aires. Our 7 day stay felt very comfortable. Small hotel gives you that personal service. Best...

The staff was all so welcoming, helpful, and friendly. Julieta gave us great tips on restaurants and excursions. We felt that she genuinely cared that all the guests had a good time in Buenos Aires. Our 7 day stay felt very comfortable. Small hotel gives you that personal service. Best location in Palermo shopping and eating:). Quiet yet close to everything. Bonus..Beautiful courtyard and pool.

Very original hotel in a perfect location in Palermo. Walking distance to all of the restaurants and attractions in the area. The rooms are quiet and are facing the inside courtyard or garden. Nice little pool for relaxing on hot summer days. The staff is very friendly and helpful.

We spent 4 nights at this Buenos Aires boutique hotel following a 17-day South American cruise. Room was clean and had all the necessary amenities. Bathroom is a little tight, but quite manageable. Included breakfast had a nice variety of hot and cold items. Staff at reception was very helpful...

We spent 4 nights at this Buenos Aires boutique hotel following a 17-day South American cruise. Room was clean and had all the necessary amenities. Bathroom is a little tight, but quite manageable. Included breakfast had a nice variety of hot and cold items. Staff at reception was very helpful in recommending a range of restaurants and arranged transportation to the airport for our departure. Hotel is located in a great neighborhood with many dining options. We walked to many of the attractions in Palermo and Recoleta. We felt safe walking the neighborhood both during the day and in the evening with the usual precautions. If you are looking for an affordable non-corporate hotel with a local Argentine feel this is a great option.