Banyan Tree Veya Valle De Guadalupe

NICEST PLACE IVE STAYED IN! Loved every corner of this place! Everything is very nice and peaceful , the rooms are beautiful and they have absolutely everything you need! My favorite part was the jacuzzi!!!! Loved it it is perfect if you want to come and have some peaceful alone...

NICEST PLACE IVE STAYED IN! Loved every corner of this place! Everything is very nice and peaceful , the rooms are beautiful and they have absolutely everything you need! My favorite part was the jacuzzi!!!! Loved it it is perfect if you want to come and have some peaceful alone time with your partner

Excellent service, friendly environment and beautiful and peaceful place. Staff were friendly and helpful, the location is prime, and the amenities are first rate. We were here for a one-night stay, but the relaxing environment made our rest feel longer.

Amazing rooms. Amazing service. Great wine. Great restaurant. Unparalleled peace. All in an affordable package. Hard to beat. Only downside is the dirt roads can be a little rough when not on the property and trying to venture to other great restaurants, etc in the area. That said, there is...

Amazing rooms. Amazing service. Great wine. Great restaurant. Unparalleled peace. All in an affordable package. Hard to beat. Only downside is the dirt roads can be a little rough when not on the property and trying to venture to other great restaurants, etc in the area. That said, there is a car service you can pay for as well that we made great use of

The grounds are beautiful and the staff are exceptional at service; especially Luis. He made our stay amazing as we saw him regularly with the buggy service around the property and to our car most days. The pools, spas, plunge pools in the villa are so relaxing. I highly recommend!...

The grounds are beautiful and the staff are exceptional at service; especially Luis. He made our stay amazing as we saw him regularly with the buggy service around the property and to our car most days. The pools, spas, plunge pools in the villa are so relaxing. I highly recommend! We went during low season and there is some wait for the buggy rides so hopefully this is fixed with additional staff and buggies in high season.

Hermoso todo Angel fue amazing and is great and heled ys and guided us. Iwnill diffently come back Hermoso todo Angel fue amazing and is great and heled ys and guided us. Iwnill diffently come back Hermoso todo Angel fue amazing and is great and heled ys and guided us....

Hermoso todo Angel fue amazing and is great and heled ys and guided us. Iwnill diffently come back Hermoso todo Angel fue amazing and is great and heled ys and guided us. Iwnill diffently come back Hermoso todo Angel fue amazing and is great and heled ys and guided us. Iwnill diffently come back

My partner and I decided to visit this place for my birthday after I stumbled upon it on instagram. While I enjoyed my stay, there were a few mishaps that make me hesitant to recommend this place or want to return. A few things to know before and during: •...

My partner and I decided to visit this place for my birthday after I stumbled upon it on instagram. While I enjoyed my stay, there were a few mishaps that make me hesitant to recommend this place or want to return. A few things to know before and during: • This place is two hours south of San Diego. Getting a rental in the US may be a little pricey due to Enterprise and National banning rentals to enter the US. Plan and budget accordingly! • You do not drive around on this property. You get around by way of walking or calling a golf cart/buggy. Calling in advance may be the best option, especially before your dinner reservation. • The best way to contact the front is by WhatsApp. You can use the phone inside the room, but they seem more responsive via the app. • They will give you a calendar of activities they offer, but that does not mean you will be able to participate in them. Just because it’s displayed, doesn’t mean it’s available. You will have to coordinate as soon as possible by phone or app with the coordinator to see what you can do/what’s available. Do this your first day. Don’t wait until the day of thinking you’ll be able to do something, because you may not. • Speaking of coordinating, you have to make dinner reservations every night or you can in advance. The good: Banyan Tree Veya is a very gorgeous place. The rooms are spacious and luxurious. There’s an ideal amount of space between the villas, so you may never see your neighbor. The food was to die for. I was excited for every meal. The ambiance was amazing, very peaceful and serene. Big thanks to the sommelier we had, Diego, who offered a wonderful wine and tequila tasting. He was very knowledgeable and personable during his classes. Another thanks to one or the drivers, Luis. He was honestly the sweetest person we met there. The man at the front desk of the spa was also very nice, as well as the massage therapist (definitely book a massage with her!). The chef we had for the raw vegan class was a delight. And lastly, the yoga instructor who also led the botanical and tea class was fantastic. There were a couple of others whose names I can’t remember off cuff, but the staff was very pleasant and helpful. As of this date writing this review, this property isn’t even a year old so they are still working out the kinks and issues. I will give them grace there. However, some things were unfavorable, especially since they occurred on my birthday. The bad: • Disorganized and miscommunication. There were several times that different messages were given about class availability, birthday amenities or otherwise due to miscommunication among the staff. • Poor customer service. On our last night, we called many times to get a buggy to dinner and ended up walking up the hill. On our journey, two drivers passed us (with exception of the first, because his buggy was full) without asking if we didn’t a ride or help. The worst part of the poor customer service at the front desk is the lack of follow up. We received a double charge on our credit card of over 2,000USD from the property. We called to have the issue resolved and while they assured they would remedy this and call back, they did not. There was no follow up by phone, app, or email. Luckily, we resolved this issue with the bank, but that was the most disappointing aspect of their lack of service. I want to emphasize that may issue was and is not with the staff. They were wonderful and accommodating. My issue is with the front office. I would love to go back in the future, and would still make it a point to one day, but possibly later on once they’ve had more time to work out further issues.

Great Spot in Valle de Guadalupe, Super friendly staff Natalia checked us in and explained the Hotel to us. It was only a quick stopover on the way back to San Diego, buy we will definitely be back. The Food was great and we loved the wines from the Hotels...

Great Spot in Valle de Guadalupe, Super friendly staff Natalia checked us in and explained the Hotel to us. It was only a quick stopover on the way back to San Diego, buy we will definitely be back. The Food was great and we loved the wines from the Hotels own Vineyard…. the transport situation could be Improved

Everyone was supper attentive as we got there they truly make you feel one of a kind (at 3k usd a night ) you would spect that, for dinner we want it to try their wine “pictograma” and it was a religious experience. We felt the food would be great...

Everyone was supper attentive as we got there they truly make you feel one of a kind (at 3k usd a night ) you would spect that, for dinner we want it to try their wine “pictograma” and it was a religious experience. We felt the food would be great too, sadly no! They had only 6 items in the menu and we want it the rib eye steak at 250 usd for less than a pound. We order as an appetizer the “cheese platter “ the presentation was sad at best 12 slices of cheese 3 pieces of toast and 12 rotten grapes (cotsco has better presentation than this expensive worthless dish that threw us off and ended up leaving a horrible culinary rotten taste in our mouth I would stay there, but will stray away from their restaurant……. Did I mention the views of The Valley and superb wine? And that’s it and that’s all …..

the overall stay was just as beautiful as expected. the villas and overall property is stunning. we stayed in the serenity pool villa and it was exactly that. with a wonderful sunset view. we were celebrating our anniversary and they made sure to make us feel special! looking forward to...

the overall stay was just as beautiful as expected. the villas and overall property is stunning. we stayed in the serenity pool villa and it was exactly that. with a wonderful sunset view. we were celebrating our anniversary and they made sure to make us feel special! looking forward to returning again soon. we also had lunch in their restaurant — delicious! only note was the adjustment to being shuttled in a golf cart from place to place. the hotel is perched on a hill top with great views, be prepared to bring your sneakers if you plan to walk about the property.

Our experience was epic! The hotel is gorgeous, and the rooms are stunning. We tried hydrotherapy and the couples massage and both did not disappoint. Breakfast buffet was fantastic and we met the manager at Thomas who greeted and treated us so well. We are definitely coming back as this...

Our experience was epic! The hotel is gorgeous, and the rooms are stunning. We tried hydrotherapy and the couples massage and both did not disappoint. Breakfast buffet was fantastic and we met the manager at Thomas who greeted and treated us so well. We are definitely coming back as this was one of the most amazing and relaxing getaways from San Diego. Isaac on the front desk was absolutely wonderful as he had tour with us the entire property and knew every corner of it which made us feel very welcome

We celebrated our 10th anniversary and the Banyan Tree staff was fabulous…. Shout out to Luis for his enthusiasm and attention to detail…. Villas are exquisite and private… many dirt roads to access this area so be sure you have proper vehicle.

Absolutely stunning. Architecture and the rooms are absolutely gorgeous. Their customer service is outstanding they were there and provided all we requested they have the golf carts escort u everywhere. The food and bakery they have in the hotel is to die for.

Great hotel and staff would come back again. Special thanks to Angel who was very kind and attentive driving us around the property. The rooms are very unique that goes well with the outside landscape.food at restaurants was great no complain really

We have a great stay - the staff was attentive and the food and drinks were phenomenal. It’s worth noting that most people get around the property on golf carts so bring comfy shoes you can get dusty if you want to avoid that. We hope to return again

Amazing experience at Banyan Tree Valle de Guadalupe!!! 10/10 room and service were perfect. Breakfast amazing buffet and dinner was also great. Each room has it’s own jacuzzi very relaxing weekend getaway with all the amenities needed.