Bahia Principe LUXURY Akumal

Another lovely stay at our favorite resort. We're have been going since 2008 and have returned fourteen times. Needles to say we have enjoyed all four locations but now in our older years our favorite is the Akumal lounging by the infinity pool. We really enjoyed that they have moved...

Another lovely stay at our favorite resort. We're have been going since 2008 and have returned fourteen times. Needles to say we have enjoyed all four locations but now in our older years our favorite is the Akumal lounging by the infinity pool. We really enjoyed that they have moved the loud music to the main pool so it's is a more peaceful fibe. Last visit we were in one of their newly renovated rooms which are lovely. We do alot of snorkeling and can't advise people enough that you need water shoes they are not an option if you want to be safe. All the restaurants provided lovely service and the buffets serve great healthy options which I love. Be sure to enjoy a mudslide at the swing bar. 😎

Huge complex but you figure it out pretty quickly and the shuttle service makes it easy to get around when you are tired of walking. Buffets were tasty and plentiful. Also tried a couple of good a la cartes. Beach is gorgeous but bring water shoes if you want to...

Huge complex but you figure it out pretty quickly and the shuttle service makes it easy to get around when you are tired of walking. Buffets were tasty and plentiful. Also tried a couple of good a la cartes. Beach is gorgeous but bring water shoes if you want to explore the whole stretch. Good sandy areas but others are quite rocky. Akumal was great because you get access to all the other resorts. We took advantage of that with a few meals. Service was fantastic and the staff were all so helpful and friendly. Room was dated but clean and well equipped. Would go back for sure.

Just came back from a week-long vacation with friends (2 couples). I'll start with what I didn't like at all: 1) Their beach sucks! The "swimming area" within the bouys is very shallow (barely any spots waist-deep) and very rocky. So, if you even attempt to swim, you run the...

Just came back from a week-long vacation with friends (2 couples). I'll start with what I didn't like at all: 1) Their beach sucks! The "swimming area" within the bouys is very shallow (barely any spots waist-deep) and very rocky. So, if you even attempt to swim, you run the risk of scratching your knees or hurting your feet against the rocks (I did). 2) Once the winds and waves subsided on the last day of our vacation, I wanted to swim in the deeper areas beyond the bouys, but the lifeguard kept whistling like a madman, annoying everybody on the beach. Management needs to recognize the problem of the extremely shallow beach and move the bouys at least 30 ft into the deeper area. 3) The resort calls itself luxury, but the only decaf coffee they offer is instant. Other resorts we've visited had an amazing decaf coffee in both buffet and specialty coffee shops. 4) The rooms are outdated and do not have electric outlets by the bed (only on 1 side). The handrais on staircases were falling apart. On the positive side: 1) Food and drinks in buffet and a-la-carte restaurants were amazing! We managed to book 4 dinners at a-la-carte restaurants in 7 days. 2) The staff was super-friendly throughout the resort, beginning from the check-in, to restaurant waiters, to entertainment workers. (This obviously doesn't include whistling lifeguards!) 3) Resort grounds are green and beautiful. Every area is super clean, including the beach: on the day when the winds were the strongest and seaweed overwhelming, the workers cleaned the beach very efficiently. 4) The AC worked very well in our room, which is a major deal for us. Last summer, we went to a more upscale contemporary resort (Paradisus La Perla), and their ACs couldn't cope with the heat. In the end, we come to resorts for their beaches and swimming opportunities. This resort lags behind all others we have visited in Mexico and Caribbean in terms of quality of their beach.

Our third visit to the resort and always a great time. Was initially not given the room we requested as it wasn’t available at time of booking but the front lobby staff was extremely helpful and relocated us within a day of check in. My wife was very happy ....

Our third visit to the resort and always a great time. Was initially not given the room we requested as it wasn’t available at time of booking but the front lobby staff was extremely helpful and relocated us within a day of check in. My wife was very happy . Celebrating our recent retirements . Found that the resort could use some general sprucing up but overall , no complaints whatsoever. The staff on the resort are the nicest , most accommodating people we could have hoped for. Always there with a smile and willing to help in any way possible. We booked the al la carte dinners ahead of our stay so that helped big time . Dinner times are very scarce if you wait until you are actually on site. We were able to switch around times and locations while we there but it sure helps to have the times booked prior. The Brazilian dinner is fantastic and fills up very fast so don’t hesitate. The staff there was awesome and kudos to all. The Katok is also another must visit. We ate most of our breakfasts at Katok and had two al la carte dinners there as well. Shout outs to Ricardo, Marco , Ivonne , Tanya , Sebastian and Javier from the Katok. Great members of the staff and extremely helpful and fun. Also Luis from the Mikasa , Efrain and Gumersindo from Frutos del mar and well as Francetta , Manuel and Jose from the main buffet. All staff members deserve kudos including shuttle bus drivers , cleaning crew and poolside wait staff. Just awesome members who help to promote the resort. We found the infinity pool too much like a cruise ship where you have to scramble for lounges very early in the morning. Too crowded , so we walked three minutes to the middle Pool near the Dolce Vita and found this our go to area. Lots of shade areas to be found by the pool or on the beach. The main pool is too busy for our liking so we only spent limited time there. Wait staff around the pools are extremely fun and always available. Lunch nearby at the tikilka? ( I think that was the name ) was close by and ready. Not great but good enough. Would like to be able to order just an order of fries or a grilled sausage or hotdog there, but we made do . Nighttime entertainment was what can be expected on a resort. Not great but it’s fun. We paid for the Mexicana extravaganza at the hacienda and had a real nice time . Lots of shopping there if that’s what you want but a lot of the same stuff from shop to shop. I could continue on but my wife says to cut it out. Overall a fantastic time and we will be returning again . Fun to see all the local wildlife so happy and content. Swimming by the dock on the beach is fun and allows you to see many fish and birds. Most other beaches are not recommended for swimming but the main area is great with plenty of shade huts and lounges. See you again soon hopefully.

Excellent hotel. We've been to this complex several times before but the first time that we had stopped at Akumal. Its a first class hotel. Staff can't do enough for you, and in particular Jose (in the Tulum lobby bar), Sepereno (in the Dolce Vita), Leonardo (In the Hindu,) Alexandro...

Excellent hotel. We've been to this complex several times before but the first time that we had stopped at Akumal. Its a first class hotel. Staff can't do enough for you, and in particular Jose (in the Tulum lobby bar), Sepereno (in the Dolce Vita), Leonardo (In the Hindu,) Alexandro (in the Kuuk) Adriana (in the Coffee Bar) and Dennis (at the Beach night) were particularly helpful. The food is excellent. Staying at Akumal enables you to visit all the other hotels on the site so you can dine wherever you like. Speciality restaurants are very popular so book as soon as you can. Probably our only complaint was that the new "loyalty system" that is based on an app on your phone, does not recognise older bookings. We have been about 6 or 7 time since 2005, but the app only seems to recognise more recent books so it doesn't reflect our loyalty.

The room was very old and tired. Restaurants were all booked up could not book prior to the trip due to their website. The responses from the staff were very disheartening. Very young staff with no experience not the place it was. It’s a three star at the highest. People...

The room was very old and tired. Restaurants were all booked up could not book prior to the trip due to their website. The responses from the staff were very disheartening. Very young staff with no experience not the place it was. It’s a three star at the highest. People smoking at the beaches all over the place, cigarette butts thrown on the ground staff walking around ignoring it. It’s not a good place anymore. They need to pick up their game.

great resort. not our first time here but has improved. check in is great, you can check in online 10 days before and reserve all your alacart dinners. we chose a deluxe room, witch is an upgraded superior room. food was great everywhere. the main beach is great. the adults...

great resort. not our first time here but has improved. check in is great, you can check in online 10 days before and reserve all your alacart dinners. we chose a deluxe room, witch is an upgraded superior room. food was great everywhere. the main beach is great. the adults only one at the far end had a lot of storm damage. will be back for sure. next time we are thinking deluxe swim up room

Prior to travelling I had read a lot of reviews about the Bahía Akumal and was very apprehensive about staying there. Unless you have suffered a terrible and unfortunate experience at this hotel we found this hotel more than what we could have hoped for. The room was exceptionally clean...

Prior to travelling I had read a lot of reviews about the Bahía Akumal and was very apprehensive about staying there. Unless you have suffered a terrible and unfortunate experience at this hotel we found this hotel more than what we could have hoped for. The room was exceptionally clean on arrival and everyday, room 5512. Yes, a little out dated but perfectly fit for purpose. Large bed, TV, bathroom with sauna bath, lovely shower, fridge with welcome drinks and topped up daily. Spacious seating area and outside balcony. A lovely surprise was a birthday banner and bubbly on arrival in the room. We are in the Yum buffet area, breakfast was exceptional with every food you could wish for. I totally agree that the labelling of food is poor and quite dangerous as I had some rice which had prawn in and I don’t like fish which spoilt the dinner, but could have been worse for people with allergies etc. All the staff are amazing, polite, happy and welcoming! The animals that you see around this resort is nice to see, we haven’t seen these creatures up close and it was nice to be able to watch them in a safe environment. We could go on endlessly - you won’t be disappointed. Shout out to Antonio in the sports bar! Asset to Akumal. Tips: don’t use the coach, arrange a private transfer via the agent as we waited for 3hrs after our luggage waiting for Manchester and Birmingham arrivals. Take the Stanley cool cups or simulate as the cups are small. The staff do t mind filling them up. Plug socket - remember American connection. Only 2 sockets so take 1 plug and an extension cable. Dollars rather than pesos.

Beautiful resort...but they haven't kept up with restaurants. Booking an a la carte dinner didn't work on the website or the app...and the guest experience agents were not able to find availability either... So it was very frustrating spending so much time trying to make a dinner reservation each day...

Beautiful resort...but they haven't kept up with restaurants. Booking an a la carte dinner didn't work on the website or the app...and the guest experience agents were not able to find availability either... So it was very frustrating spending so much time trying to make a dinner reservation each day...

Just checked out after 14 nights at this wonderful hotel. The room we had 4925 was close to the main lobby, main pool and sports bar. Initially I was disappointed as it had no view, but then glad as our balcony was very private. I’m glad we were at the...

Just checked out after 14 nights at this wonderful hotel. The room we had 4925 was close to the main lobby, main pool and sports bar. Initially I was disappointed as it had no view, but then glad as our balcony was very private. I’m glad we were at the Akumal this gave us access to all the other hotels in this complex and all the a la cartel restaurants. We ate a la carte most nights and they were very fine dining. I’ll be honest that I didn’t enjoy all the food, but it was an exceptional standard and so much nicer for our holiday than eating in the buffets. We booked the restaurants in advance via the Bahía app. This is a must as some people found booking when they arrived an issue. We tried all the hotels here for breakfast, but the smaller restaurant by the adult infinity pool was our favourite. The choices there are more limited but it’s quiet and calmer than the huge main buffets. The infinity pool is great and adults only, but there is also a quiet pool at the far end of the Tulum hotel which is also really nice. You need beach shoes to go in the sea by the infinity pool, but the beach by the main pool is sandy and shoes not needed. The staff and service is exceptional. Rooms are spotless and bar service round the pools really good. We went to the fiesta night and the show was good, but I did not like any of the food there. My tip would be eat first. They are going to upgrade the rooms we stayed in and this will be an improvement. Things like lack of plug sockets and slightly old fashioned furniture will be addressed I’m sure. All in all this hotel is fantastic xx

I would have preferred to give a 5, to reflect our overall excellent and enjoyable holiday we had at the Akumal. The uncrowded beach. with a beach bar (Barr 66) right by us, with the sound of waves lapping the shore, was idyllic. Our sea view room, yards from the...

I would have preferred to give a 5, to reflect our overall excellent and enjoyable holiday we had at the Akumal. The uncrowded beach. with a beach bar (Barr 66) right by us, with the sound of waves lapping the shore, was idyllic. Our sea view room, yards from the beach was ideal. The room had a damp smell, which we reported to staff, when we had a call to check if everything was OK; however, I appreciate that the cause might have been the humid temperatures. Probably, the worst bit was the smelly pillows. For us, the only downside was the food, which in the main restaurant wasn't particularly to our liking. We are however vegetarians, and the other guests we met were generally very positive about the food. We would definitely stay again, and have put in the negative points in the hope that they will be picked up by management and that they will be addressed. Overall, our experience was very good. The staff were all very professional, friendly, attentive and helpful.

A very nice Hotel, a few minor repairs around the hotel are needed, however I believe work was ongoing, staff are very friendly, and go the extra mile to please (we tipped well for good Service), very clean and grounds kept immaculate, house was excellent and mini bar was always...

A very nice Hotel, a few minor repairs around the hotel are needed, however I believe work was ongoing, staff are very friendly, and go the extra mile to please (we tipped well for good Service), very clean and grounds kept immaculate, house was excellent and mini bar was always topped up on a daily basis. Shuttle buses were available every 10-15 mins to the lobby or other pools within the Bahia Principe complex, but overall enjoyed the holiday and experience.

Location - Situated on the coast approx half way between Playa de Carmen and Tulum. 90 mins by coach from Cancun Airport. Appearance - The hotel is mid way through a refurb programme but even though we were not in a refurbished room, we were delighted with our room. It...

Location - Situated on the coast approx half way between Playa de Carmen and Tulum. 90 mins by coach from Cancun Airport. Appearance - The hotel is mid way through a refurb programme but even though we were not in a refurbished room, we were delighted with our room. It is true to say that parts of the premises could do with some TLC, but nothing to stop us having a great holiday. Pools/Grounds - The 3 pools are superb and kept very clean. The main pool is used for all the daily activities and was a little loud for us, but we loved the quiet pool and the adults only infinity pool. We had no problems getting sun beds but umbrellas were harder to bag. The grounds were kept in immaculate condition by the gardeners, and had the benefits of numerous wild animals running free. They were never an issue to guests and most ran away if you approached them. We saw pigs, numerous iguanas, all sorts of birds, coaties and our favourites the racoons. Staff Service - The service from the staff was exceptional, whoever you spoke to was friendly, helpful, and had a can do attitude. Nearly all the staff had a good command of English, and I had to laugh when one of the waitresses asked me to translate for a customer who had a strong Scottish accent. It is probably wrong to single out some individuals, as everyone was faultless, but the following were just excellent. Jessica who kept our room spotlessly clean, and our mini fridge topped up. Else and Edgar who were great at breakfast and lunch in the Akumal buffet. If you are lucky you may get one of Edgar's famous, champagne Cork mice. Jose at reception was superb in explaining all the features of the hotel and telling us how to use collectivos which saved us a lot of money, and finally Gabriel in the Alux restaurant who was very helpful and concerned for my wife when she accidentally hurt her leg. He really was superb. Food/Drinks - The drinks were fabulous, all top quality spirits, the house wines were spot on and the beer was very tasty. The food in the buffet was plentiful and varied, and the hot cooking stations were perfect.Freshly coked omletes st breakfast were superb. If you are staying at the Akumal you get access to all the restaurants, including all the Al Cartes at all the other 3 Bahia hotels in the complex. A choice of over 25 restaurants. The A la Carte restaurants were at another level, everyone will have their favourites, but our were Alux, Le Gourmet, Kuuk, and Katok. It is very important to book in, on line before you arrive. This then allows you to book the A la Carte restaurants, if you wait until you arrive at the hotel, then you will probably be disappointed as the A la Carte restaurants fill up very quickly. I suggest booking for every night you will be staying as they can always be cancelled when you arrive, if you decide to go out for the day. Bedroom - Our room was huge, as was the bed. Some reviewers have said the beds were hard, but we did not find that to be the case, and if you do find it hard, mattress toppers are available at reception. There was plenty of storage space, good sized colour TV with lots of movie and news channels in English. Every room has free wifi, free safe, umbrella, slippers, dressing gowns and an iron and board. Bathroom - Good sized bathroom with toilet, sink and shower. Plenty of hot water and good pressure in the shower. Toiletries in dispensers are on display, but if anyone is fussy do bring your own. Beach - Akumal has the best beach it is long and has beautiful white sand. Part of its rocky and not really set for swimming, but the area by the pontoon is great for swimming and there are plenty of fish to be seen. The sea floor is a bit rocky in places so do bring swim shoes. Spa - I was told the massages were very good by other guests, but we did not use it as we thought it was a tad expensive. Entertainment - The hotel puts on a full day time entertainment programme but there is no pressure to take part. The evening entertainment is mixed, as usual in all inclusive hotels, some good some not so good. The two biggest evening events are subject to a modest surcharge which is disappointing for an all inclusive hotel. WiFi - Free and works well throughout the resort. Trips - We took the collectivo to Akumal beach to swim with the turtles, and also to Tulum. The hotel wanted $90 pp Us to go to Tullum. By taking the bus we did it for $21 Us. Hotel response - We contacted the hotel 2 weeks before we arrived and did receive a response within 48 hours confirming they would give us a quiet room as requested. Superb service.

Beware, if you are a black level member and you check into the Coba you will get no room upgrade nor room choice which are part of the black level benefits. Coba rooms are very dated. Black wrist bands are provided that provide access to the other sections but beyond...

Beware, if you are a black level member and you check into the Coba you will get no room upgrade nor room choice which are part of the black level benefits. Coba rooms are very dated. Black wrist bands are provided that provide access to the other sections but beyond that no recognition for level of loyalty. The Coba was overbooked and moving guests free of charge to Akumal, Tulum, yet wanted to charge us between $1200 and $3000 usd to move us to another section as we stayed at the Coba for 3 weeks. This should have been provided as part of our top level loyalty status. We stayed 28 days, they did move us to the Akumal for the last 7 days N/C, too little too late. Something as simple as moving us to a Akumal base room from the start would have resolved all our issues and made for a much more pleasant stay. The only two guest service reps that had any interest in helping out were Mariana and Carolina at the Akumal. Even an email to Bahia head office garnered no response. A kitchen staff member was helpful in providing a bag of rice to dry out a phone. We stayed a total of 9 weeks at a Bahia since December 1st 2024, 2 at Runaway Bay Jamaica, 3 at the Esmeralda Punta Cana and 4 here. The other two locations by far valued there guests much higher and for us will be the locations we will return to.

Quite wonderful ,super experience throughout or stay , staff couldn’t do enough ,would thoroughly recommend and would certainly return Food excellent and plentiful along with the drinks provided in the many bars, it really was a magical stay

We have been going to regularly to the Bahia Principe Bahia Luxury Akumal for over 10 years and nothing has changed in the rooms in all that time. The rooms are very tatty, and a lot was faulty, or just not working at all. We had to get maintenance out...

We have been going to regularly to the Bahia Principe Bahia Luxury Akumal for over 10 years and nothing has changed in the rooms in all that time. The rooms are very tatty, and a lot was faulty, or just not working at all. We had to get maintenance out to our Junior Suite in block 7000 5 times during our stay. We have noticed the Bahia has cut the staffing levels to an almost critical level. This means everything takes longer to be done. The remaining staff are wonderful, and do their absolute upmost, however they cannot perform miracles! Maintenance took time to arrive, resulting in us being stuck in our room for several hours waiting each time the safe didn’t work or the telephone or the shower etc ☹ The rooms are very slowly being updated, but they said that when we went 2 years ago, If you want a room that works, and isn’t run down they call that an ‘upgrade’ and charge £100’s extra per week. The App The Bahia is aware that the App doesn’t work for us well in the UK ☹ If you book with Tui we are not given the Bahia booking reference for starters, so we are unable to use their app. This is a major problem when booking in online and booking restaurants. If you email guestservicebpaku@bahia-principe.com and ask for your Bahia booking reference using your Tui reference number, and the lead name, 2 weeks before you go they will give you the reference number. The Bahia app also requires you to select Reino Unido for the UK. The United Kingdom or Britain does not come up in their pick list. Food The buffet is always good, and we have never had a problem finding really good food, with lots of choice and it is always fresh and plentiful. Service in the restaurant can be very slow, with only one waiter covering a large area. That said the food is OUTSTANDING. If anything, better than ever before. It is worth taking the time to get some restaurant bookings because you won’t be disappointed when you get there. Do expect for the process of booking to be labour intensive and very frustrating. General upkeep The gardens are now mostly rather basic, and a cheery wave received from a gang of happy gardeners is now just one man racing to stay on top of the weeds with a hoe. The laundry facility is overly complicated. Firstly, you have to call for a laundry bag and then call the concierge service again for collection. You will most likely get your laundry back the same day though, and it is reasonably priced – one of the few things unchanged. The sand on the beach is very patchy now and more like gravel in a few places. Where the maintenance crew used to scrap the stones and coral effectively into channels, allowing us easy access to the sea, this no longer happens effectively. Beach shoes are now recommended if you don't want to cut your feet. They do their very best with the weed. Our summary From our experience we felt the staff are over worked, the bedroom facilities are run down and it is no longer the slick 5* experience we have always known and loved over the years. It is with a sad heart that we say we won’t return until there is news of some real investment into the Bahia Principe Bahia Luxury Akumal ☹ On a positive note though we thought the food was the best ever delivered across all the restaurants and the buffet. We have given 4 stars because to be honest if you haven't been here before, you are a foodie that appreciates good food hygiene, and had nothing to compare this hotel to in Mexico you would most likely rate it at at least 4 stars yourself.

While the resort itself is beautiful, our stay was extremely disappointing. The guest services and customer service teams seemed disinterested in addressing concerns or providing assistance, which made the stay much more stressful than it should have been. Additionally, the rooms were outdated and in poor condition. My wife and...

While the resort itself is beautiful, our stay was extremely disappointing. The guest services and customer service teams seemed disinterested in addressing concerns or providing assistance, which made the stay much more stressful than it should have been. Additionally, the rooms were outdated and in poor condition. My wife and I encountered sewer flies all over the room, which was incredibly unpleasant. The bed was also very creaky and uncomfortable, making it difficult to get a good night’s sleep. To make matters worse, we saw raccoons in the snack bar buffet area, climbing near the food. It looked very unsanitary and honestly freaked us out. For a luxury resort, the service and room quality were far below expectations. Based on my experience, I would not recommend this property.

I’m writing to share the disappointing experience my husband and I had during our recent stay at Bahia Principe Luxury Akumal in March 2025. Unfortunately, the trip did not meet the standards we expected from a resort with such a strong reputation. This vacation was meant to be a special...

I’m writing to share the disappointing experience my husband and I had during our recent stay at Bahia Principe Luxury Akumal in March 2025. Unfortunately, the trip did not meet the standards we expected from a resort with such a strong reputation. This vacation was meant to be a special celebration for my 30th birthday, but it fell far short of expectations. Despite noting the occasion in our reservation, not a single staff member acknowledged it. When I spoke with the Guest Experience team, I was told we would need to pay extra for a birthday song and a personalized dessert plate, something I found both unprofessional and disheartening. The condition of our Jr. Suite Superior room was unacceptable. A strong sewer odor was coming from the vent, there were sewer flies throughout the space, and the curtains were stained, making the room feel dirty and poorly maintained. I’ve attached photos of this. Adding to our disappointment, my husband became ill with food poisoning. When I contacted Guest Services for help, I was simply told to order room service. No meaningful support or care was offered, and I was even advised to purchase medicine for him from the resort shop, for $13. We’ve stayed at several all-inclusive resorts in the past, and sadly, this was by far our most disappointing experience.

Paloma guest services is a wonderful person very helpful and attentive to all our quest requests. All staff are very helpful. Gladys server and Chef Filiberti at Dolce de Vita were so nice introducing themselves at our table. Food was very good. Resort is impeccably clean and beautiful. Linda and...

Paloma guest services is a wonderful person very helpful and attentive to all our quest requests. All staff are very helpful. Gladys server and Chef Filiberti at Dolce de Vita were so nice introducing themselves at our table. Food was very good. Resort is impeccably clean and beautiful. Linda and Don March 2025

This hotel was beyond our expectations. Being part of several resorts together, the ease and flow in visiting other pools, beaches, bars, etc. was awesome! We stayed at Luxury and snorkelling was available right off the pier. Rooms and facilities were extremely clean, staff was friendly, food at buffet was...

This hotel was beyond our expectations. Being part of several resorts together, the ease and flow in visiting other pools, beaches, bars, etc. was awesome! We stayed at Luxury and snorkelling was available right off the pier. Rooms and facilities were extremely clean, staff was friendly, food at buffet was amazing. A la cartes were several steps above and beyond! The grounds were so beautifully kept and natural and lots of wildlife around. Entertainment was best we have ever seen and lots of it. Loved loved loved it - would love to plan a trip back. Beach itself wasn’t large and pristine white sand but trade-off is that they are environmentally friendly, protecting nesting sea turtles and there were lots of birds to see in early morning. If you are looking for long stretches of empty sandy beach, you may be disappointed. Some places had sea weed and there was a low rock wall along part of the beach, separating the sand and access to water, but those areas were really rocky so probably wouldn’t swim anyways. Overall we give this a 10/10!!!

Beautiful hotel, so well kept. Amazing staff service. Food was fantastic. The hotel never seemed busy or over crowded as it is so well set out. It was like you were staying in your own little paradise in the jungle. Such a wonderful place to stay, would highly recommend staying...

Beautiful hotel, so well kept. Amazing staff service. Food was fantastic. The hotel never seemed busy or over crowded as it is so well set out. It was like you were staying in your own little paradise in the jungle. Such a wonderful place to stay, would highly recommend staying there.

The best part of our stay was the professional, super friendly staff! They are very thoughtful and look after every aspect of the vacation. The resort is magnificent and very well taken care of. The pools are clean and well maintained. You want great food? 5th time there and the...

The best part of our stay was the professional, super friendly staff! They are very thoughtful and look after every aspect of the vacation. The resort is magnificent and very well taken care of. The pools are clean and well maintained. You want great food? 5th time there and the food just gets even better. The buffets are now even rivaling the superb a la carte restaurants! The room was perfect and always clean and comfortable. Zero complaints. I personally recommend this resort. It is a magnificent place where great people, great food and great location can be found together in one memorable place. There were places for families, places for parties, places for quiet, great entertainment. Contemplating a trip? Go here! I was looking forward to writing this review. Our experience was really that good! Viva Mexico! Viva Bahia Principe!