Amangani

Travel Date: September 30, 2024

The highlight of our journey around the National Parks. Beautiful room, lovely kind staff, great food. Finding it impossible to find fault. Easy access into town, the hotel will even drive you there and pick you up. Very impressed and plan to return.

Travel Date: June 30, 2024

We concluded our visit to the Grand Tetons and Yellowstone with a three night stay here. It’s very expensive but they deliver. Right now, I’m lounging by the pool with a jaw dropping view at the Tetons. They are even reflected in the pool when no one is in it....

We concluded our visit to the Grand Tetons and Yellowstone with a three night stay here. It’s very expensive but they deliver. Right now, I’m lounging by the pool with a jaw dropping view at the Tetons. They are even reflected in the pool when no one is in it. The pool has a temperature of 80° with an adjoining hotter whirlpool. The hotel and rooms are in a tasteful modern western vibe with lots of wood. We are in the lowest category room and it’s lovely. There is a terrace with a view with both chairs and chaise lounges. Inside, there is a seating area as part of the bedroom. The separate closet and bathroom areas are enormous and has all the usual high-end Aman amenities. Shower is excellent. And yes, even the shower and the toilet have views. Plentiful snacks, and nonalcoholic drinks are provided and included. Housekeeping does a first class job in cleaning the room and turndown service. Hypoallergenic bedding available and thanks for putting it on before we arrived. The restaurant is very expensive, but has delicious, high-quality food and attentive service to match. The elk and salmon we tried were terrific, as were the carrots and broccolini. The food we ordered at poolside was also very good and nicely presented in a way that made it easy to enjoy. For breakfast, you can eat in the restaurant, or do as we did and enjoy the included pastries, and coffee in the lobby. Welcome and check in were easy and we enjoyed the huckleberry lemonade welcome drink. Everything was so nice and relaxing, and any suggestions for improvement are so minor that I hesitate to make them, but here goes: - pool service is great when it’s there but doesn’t always seem to be around. Would be good to have someone there from 10-5. - turndown service arrived at 9 one night which was late for us. It arrived while we were at dinner the first night which was perfect. - they sometimes run out of pastries and even coffee in the morning in the lobby. I think they may eventually replenish but no one wants to ask or to wait for coffee in the morning. Again, we are loving our stay. Their main competitor is the Four Seasons in Teton Village. After taking a peek, we vastly prefer here unless you are visiting for the skiing. We’d happily stay here again.

Travel Date: May 31, 2024

If you’re here to visit Jackson Hole to do more than just sit at your hotel, I would not stay here. We had a very good chat with the GM David and Tyler, the food and beverage manager, who really want their guests to feel welcome, but this is purely...

If you’re here to visit Jackson Hole to do more than just sit at your hotel, I would not stay here. We had a very good chat with the GM David and Tyler, the food and beverage manager, who really want their guests to feel welcome, but this is purely our experience. Beyond coming “home”, going to bed, waking up and eating breakfast (which WAS delicious), and leaving for the day, there was nothing about the hotel that made us want to spend more time. It has sweeping views, but I wish for a few things- I wish they offered a tour beyond the actual spa and lobby of the ground and maybe the history behind the property I wish they offered bear spray on arrival or even put in the rooms assuming most people come to Jackson to do outdoor activities- it would have been a nice touch instead of going to town and spending over $60-70 on a can that may go unused and end up a waste I wish they offered a complimentary, private 2-4 hour tour of your choice for guests staying beyond a couple days, or some in-house activities having to do with wellness/fitness, couples yoga or cooking or wine tasting without extra fees. To pay over $6K on 4 days without really any organized activity just to sleep there just felt like we should have stayed elsewhere because you really only should stay if you want complete zen/quiet time. Staff are nice but all still learning and felt a bit temporary. I’m also happy we didn’t bring our little ones here- I’m afraid other guests would have found them to be too loud possibly. Husband loves the gym, but this gym was TINY for the size of the property. No more than two people can work out at the same time if doing weights. Overall, beautiful property and they did wish us a happy anniversary with champagne and chocolate, but this place just needs more life and more than just its beauty to pull you!

Travel Date: April 30, 2023

I wasn’t as impressed as I thought I’d be. The reception was kinda weird. It felt like most of the staff are temporary workers and not really a career. It’s a really small town and all the other towns around it are even smaller. You can eat at the 2...

I wasn’t as impressed as I thought I’d be. The reception was kinda weird. It felt like most of the staff are temporary workers and not really a career. It’s a really small town and all the other towns around it are even smaller. You can eat at the 2 restaurants in the hotel or go into town and have a choice of 4-5 at most. Not sure why the town is so popular. Not much to do there. Anyways the hotel room was big and they have a nice heated pool with an incredible view but that was about it. I also thought the room could use a facelift. It is one of their oldest property.

Travel Date: February 29, 2024

Got married here! Best decision of my life… the entire place is stunning beautiful and everything was absolutely perfect! The staff was incredible and Melanie helped with the wedding coordination and acted as a wedding planner! She was incredible and the rest of the staff was just as great! Highly...

Got married here! Best decision of my life… the entire place is stunning beautiful and everything was absolutely perfect! The staff was incredible and Melanie helped with the wedding coordination and acted as a wedding planner! She was incredible and the rest of the staff was just as great! Highly recommend this place and we will be back!

Travel Date: September 30, 2023

My wife and her mother stayed here in 2016, and even then, she didn't exactly come back gushing about her stay. While there is nothing inherently wrong with Amangani, it's just not a place that is particularly memorable. Service is adequate, the hard product is aging but is decently maintained,...

My wife and her mother stayed here in 2016, and even then, she didn't exactly come back gushing about her stay. While there is nothing inherently wrong with Amangani, it's just not a place that is particularly memorable. Service is adequate, the hard product is aging but is decently maintained, and the food is as awful as my wife remembered it (I was also not impressed.) We stayed in the Spring Gulch Suite, which is arguably the best room on site. Having stayed in the exact same room last time, my wife was really hoping to try the Amangani Suite, since it's the only one that supposedly offers views of the Teton Range. Unfortunately, by the time we tried to book (about 4 months out), it had already been taken. Why do all of the other rooms not have Teton views, you ask? First is the location - it's actually about 25 minutes away (by vehicle) to the first viewpoint - it's closer to Jackson than it is to Grand Teton N.P. Secondly, the property is angled in a way where it faces away from the Tetons - you do get a very nice view of mountains and the valley below, but be aware that it is not a view of the Tetons. Aside from that, the room was adequate. One thing we don't like about most Amans is their lack of true Suites. What they call Suites are actually junior suites - it's an open plan room where the living room and bedroom is in one (large) shared space, which is inconvenient during times when I want to do my own thing (i.e. work or be on conference calls) and she wants to do her thing (sleep, watch Netflix, etc.) On the positive side, our unit had two separate bathrooms, which my wife always appreciates (as I said, she's a clean freak!) Since we rented a vehicle and have been to Grand Teton (and Yellowstone) several times before, we did not avail ourselves to any specific Aman experiences. Keep in mind that none of the experiences they offer are particularly exclusive - you can either do it yourself, or hire a local tour company to provide the same experience at a much lower price. Given our familiarity with the area, we also did not need any concierge-style services. The staff were friendly and professional overall; they fulfilled every one of our requests with competence. That said, we never got a sense of familiarity with the staff as we have at other Amans - there seemed to be constant shifts and rotations of people on duty to the point where we were asked our room number on numerous occasions (Amans are known for not asking because they do/should know who you are.) The two things that stand out that are not luxury-like are the food and room amenities. The restaurant is not bad, but the offerings are extremely limited and the quality is hit and miss. Since Amangani is about a half our from Jackson Hole, we were hoping to spend most of our evenings having dinner in their restaurant or in our rooms, but rather than looking forward to it, we instead sort of tolerated it. Everything we ordered also we quite rich and heavy, which is something that doesn't work at a property where its gets are generally active and spend most of their day touring Grand Teton or Jackson Hole. For the prices that they charge, amenities were pitiful, especially in the toiletries department. Only one of the two vanities had a toothbrush, shower cap and razer. And lotion wise, they only had body lotion... no face lotion (or face wash either, for that matter.) Outside of that, the only other amenity were cotton swabs. When I asked the GM about this, she said that's how they do things. This needs to change - it really gives off a cheap vibe to a property that is part of one of the top luxury hotel brands in the world. The only competitor to Aman is the Four Seasons Jackson Hole, which is 30 minutes away. Because of that, it really isn't a competitor - people who choose the FS appreciate its location at the base of the ski slopes as well as it being in town. Those who select Aman do so for its seclusion. The problem is, if you're going to be secluded, you have to nail the basics, including food. For Aman not to manage this is a letdown.

Travel Date: October 31, 2023

Superb hotel with incredible service. Room and view were incredible. Highly recommend! A moose family had moved into the property so we were constantly able to see them at a safe distance. Our package included breakfast which was excellent. The hotel also provides a complimentary continental breakfast in the lobby....

Superb hotel with incredible service. Room and view were incredible. Highly recommend! A moose family had moved into the property so we were constantly able to see them at a safe distance. Our package included breakfast which was excellent. The hotel also provides a complimentary continental breakfast in the lobby. Pricey but worth it. Dinner was pricey but the view from the restaurant was amazing.

Travel Date: August 31, 2023

For the last three nights of our visit to Jackson, we transitioned to the Amangani. What a wonderful experience from start to finish! Everyone we encountered was warm, friendly, and helpful. The experience started with pick up from our hotel in downtown Jackson. We were greeted by the General Manager...

For the last three nights of our visit to Jackson, we transitioned to the Amangani. What a wonderful experience from start to finish! Everyone we encountered was warm, friendly, and helpful. The experience started with pick up from our hotel in downtown Jackson. We were greeted by the General Manager and escorted to check in. Our room wasn't quite ready so we were given a refreshing cool drink, a tour of the property, and encouraged to relax. Within an hour, they called to let us know our room was ready. Our room was gorgeous with a beautiful view of the mountains and valley below. I think I could have spent the entire time on the balcony! We had spa reservations for a message that afternoon and my husband and I thought the experience rivaled the best at other resorts. We had a delicious lunch at the Grill (more in a separate review on that experience). We had chosen to not rent a car and the hotel took us to our dinner reservation in Teton Village and came to pick us up. We were delighted to come back to a gift (each night) from the turndown service. What a lovely surprise! It was also my birthday during the trip (not while we were at the hotel) and, upon learning this information, they treated us to a sweets platter and Champagne. All non-alcoholic beverages are available at no charge as well as the snacks provided in the room. While we did not use the Fitness Center, it was well-equipped and included a Peloton Bike. The grounds are gorgeous and they also have a very nice pool and hot tub set-up. Before we left, we were already talking about going back!

Travel Date: December 31, 2024

This was our second time at Amangani, both being around Christmas time. The service is impeccable as always and the hard product has the rustic interior that makes us keep coming back. One thing that I wanted to note for any reservations made with FHR, the $30pp credit for breakfast...

This was our second time at Amangani, both being around Christmas time. The service is impeccable as always and the hard product has the rustic interior that makes us keep coming back. One thing that I wanted to note for any reservations made with FHR, the $30pp credit for breakfast does not cover much, as the cheapest dish at breakfast was $30+. Honestly not a big deal, but it seems to have been reduced from $100 -> $60. Again, this is an FHR issue, NOT Amangani's. We hope to come back in the summer.