Just returned last night from the most fantastic week at Serenity. Even before we set foot on the island, our butler Davidson was in contact to make sure that we would have everything that we needed. Our flight was delayed by 6 hours, and he stayed well past his shift to meet us at the airport, escort us straight to our room to check-in there, and to ensure that we had a delicious gourmet meal delivered to us to enjoy privately after a long day. Throughout the week, he was quick to check in, and respond to our every whim, but we never felt like he was hovering or being intrusive. His back-up Ali was incredibly sweet, and even gave us a guided tour of the entire Coconut Bay resort. Our room was stunning and the outdoor private space to lounge by our private pool, sunbathe, shower, and dine was just perfect. We started several mornings with room service for breakfast and even had a massage in our private oasis. Housekeeping was on point and completely inobtrusive - they managed to get in and out twice a day without us ever seeing them, and left sweet notes, towel animals, and...

Just returned last night from the most fantastic week at Serenity. Even before we set foot on the island, our butler Davidson was in contact to make sure that we would have everything that we needed. Our flight was delayed by 6 hours, and he stayed well past his shift to meet us at the airport, escort us straight to our room to check-in there, and to ensure that we had a delicious gourmet meal delivered to us to enjoy privately after a long day. Throughout the week, he was quick to check in, and respond to our every whim, but we never felt like he was hovering or being intrusive. His back-up Ali was incredibly sweet, and even gave us a guided tour of the entire Coconut Bay resort. Our room was stunning and the outdoor private space to lounge by our private pool, sunbathe, shower, and dine was just perfect. We started several mornings with room service for breakfast and even had a massage in our private oasis. Housekeeping was on point and completely inobtrusive - they managed to get in and out twice a day without us ever seeing them, and left sweet notes, towel animals, and always some sort of romantic surprise - from a bubble bath with champagne and charcuterie - to flower petals on the bed - to romantic music and a "fire" on the tv. We even had laundry done a couple of times during our stay and came home with nothing but clean clothes in our suitcases. The overall resort amenities were top notch - the private restaurant for Serenity guests was truly gourmet and everything we tried was delicious. Sabby, Devon, Kevin, and Ray kept the drinks flowing and were quick to assist with anything else we might need - even including a polish of our sunglasses! The pool side cabanas were lovely and had just enough privacy. But even without a reservation for a cabana - there were always plenty of lounge chairs and beds for everyone without needing to reserve anything. The spa was amazing and we took full advantage of it - Krystal and Toya truly stand out for their massages - they left no knot un-treated. We were there multiple times, and the staff was always friendly and professional. Our only complaint was that the gym (which is part of the larger Coconut Bay resort) was in need of some serious maintenance and upgrades. Many of the machines weren't working or were off kilter in some way. But, in the grand scheme of an amazing trip, we hardly noticed. Finally, I want to acknowledge our driver, Spencer who took us on a fantastic tour of the island and gave us a real glimpse into the beauty and abundance of the island. He made our day off resort truly special and even acted as our photographer so that we had some great photos of our adventures. We loved our time there - truly a spectacular honeymoon - and we cannot wait to go back!

Wow! This is by far the most beautiful and luxurious resort we have ever stayed at. Nothing is too much trouble for the staff who are unfailingly polite, friendly and helpful. The word 'no' does not exist at Serenity! We came here to celebrate our 30th anniversary. We had the smallest suite but it was more than adequate. Everything was spotlessly clean. There were always plenty of toiletries and fresh towels. The bed was extremely comfortable. We really enjoyed our patio with the plunge pool. There are just a few suggestions I would make to improve the room: it is not very dark at night - I had to wear an eye mask every night. There need to be heavier blinds as well as blinds on all the windows. Also I would have liked a better reading light beside the bed. The water in the shower and tub was warm but not hot. These are very minor things that did not interfere with our enjoyment of the room. Our butler, Kaisha, was phenomenal! We can't praise her enough! She checked in with us several times a day, whether at our room or at the pool where we spent the afternoon....

Wow! This is by far the most beautiful and luxurious resort we have ever stayed at. Nothing is too much trouble for the staff who are unfailingly polite, friendly and helpful. The word 'no' does not exist at Serenity! We came here to celebrate our 30th anniversary. We had the smallest suite but it was more than adequate. Everything was spotlessly clean. There were always plenty of toiletries and fresh towels. The bed was extremely comfortable. We really enjoyed our patio with the plunge pool. There are just a few suggestions I would make to improve the room: it is not very dark at night - I had to wear an eye mask every night. There need to be heavier blinds as well as blinds on all the windows. Also I would have liked a better reading light beside the bed. The water in the shower and tub was warm but not hot. These are very minor things that did not interfere with our enjoyment of the room. Our butler, Kaisha, was phenomenal! We can't praise her enough! She checked in with us several times a day, whether at our room or at the pool where we spent the afternoon. She could not do enough for us. I had 2 of the best massages I have ever had at the Coconut Bay spa which Kaisha booked for me. Do not hesitate to treat yourself! The food at the Great House was 5 star every meal. The menu was vast - something for everyone. We enjoyed eating there and never had a meal delivered to our room. As we are early risers, we were often the only people at the Great House around 7 a.m. The staff there were always friendly and welcoming. No request was too onerous. Don't miss the wine tasting and cheese paring with Kevin. You have to book in advance but there is no extra charge and it was very interesting and a lot of fun. We were one of the older couples there (69 & 75). Many of the couples were on their honeymoon. One of the nicest aspects of Serenity is that it is indeed serene. Only soft relaxing music is played at the Great House and at the pool in the afternoon. Nobody was loud or rowdy. People do more or less keep to themselves. If you are looking for a place to party and meet others, this is not the place for you. The entertainment every evening at dinner was outstanding particularly the fire eaters!! We have been to many of the islands in the Caribbean as well as Mexico. This was also our 5th time in Saint Lucia. But Serenity at Coconut Bay is by far the best place we have every stayed. A huge thanks to Chris Chin and his team for making our holiday one to remember!

We visited March 28-April 4 If you’re reading this, then you’ve heard about Serenity? It’s like a dream come true! From the stunning surroundings to the mouthwatering food (and trust me, it’s amazing!), to the spacious and luxurious rooms, everything is top-notch. And the staff? They’re absolutely incredible! You’ll be greeted by your personal butler as you arrive, and we were lucky enough to have Kert for our stay. He was friendly, helpful, and made our stay a breeze. It was wonderful to know all our activities were being coordinated for us, and done in a way to perfectly balance activity and relaxation. And when I wanted an extra spa treatment, he was able to book it so it didn’t interfere with anything else. We felt so spoiled!! As you head to the pool and bar, you’ll probably meet Ray who’s always smiling while wearing all his hats - from making drinks (and jokes) for you to replenishing towels and relaxation to all around the pool. And Kevin is always having a good time and cracking a joke making sure everyone is having fun and ensuring nobody is wanting for anything! He does a great wine tasting class and pops...

We visited March 28-April 4 If you’re reading this, then you’ve heard about Serenity? It’s like a dream come true! From the stunning surroundings to the mouthwatering food (and trust me, it’s amazing!), to the spacious and luxurious rooms, everything is top-notch. And the staff? They’re absolutely incredible! You’ll be greeted by your personal butler as you arrive, and we were lucky enough to have Kert for our stay. He was friendly, helpful, and made our stay a breeze. It was wonderful to know all our activities were being coordinated for us, and done in a way to perfectly balance activity and relaxation. And when I wanted an extra spa treatment, he was able to book it so it didn’t interfere with anything else. We felt so spoiled!! As you head to the pool and bar, you’ll probably meet Ray who’s always smiling while wearing all his hats - from making drinks (and jokes) for you to replenishing towels and relaxation to all around the pool. And Kevin is always having a good time and cracking a joke making sure everyone is having fun and ensuring nobody is wanting for anything! He does a great wine tasting class and pops in and out of other events as well. He’s a true rockstar who’s sure to leave you with a smile! The Great House restaurant is the only one on-site, but their menu is top-notch with a variety of dishes, and there are even special nights with unique menus. You’ll have a hard time making a decision, so it’s the perfect place to try everything throughout your stay…or just stick to your favorites. And the service? Oh my gosh, it’s amazing! Lee, Tyler, Ginel, and Sabby really stood out to us, greeting us whenever our paths crossed, even outside the restaurant setting. They made us feel like friends. The housekeeping staff is also incredible, with daytime cleanings and nighttime turndown service daily, replenishing your towels every time. And the towel animals and notes of inspiration they leave for you each morning and night? They’re the perfect touch! Big thanks to Trisha, Vaniah, Garvey, and Christy for all the fun creations and wonderful messages. The grand romance package was a fantastic way to enhance our stay which added some fun experiences both on and off the resort. The winds were a bit strong during our visit, which made the beach water a bit rough, but it was still perfect for kite surfing if you’re up for it or just as a spectator. We had a great time watching from our beach cabana, but one thing we didn’t see on the beach was shells! So if you’re a collector, you may be disappointed. The best part, though, was meeting other couples who were also staying at the resort. We made some amazing people and had a great time together. Overall, Serenity is an incredible resort that offers a truly unforgettable experience. I highly recommend it to anyone looking for a luxurious and romantic getaway. I can’t say enough about this resort - it is top-notch! The staff and food are amazing. The beach is nice, though the water is a bit rougher than the Caribbean side. The only thing I could say is that the beach might not be perfect, but it’s still beautiful and we had a blast all day. Most of our time was spent in the pool, relaxing, chatting, laughing, and deciding on the next drink Ray is going to whip up for me.

Serenity at Coconut Bay was indeed a Luxury Suite Resort as advertised. My husband and I went for our 35th wedding anniversary celebration and we could not have been more thrilled with our 6days/5 night vacation. Our suite included the services of a private butler and our butler Kaisha exceeded all expectations!! She helped us plan and set day excursions to see the island, she made reservations for all our meals, and personally decorated our room and set up our own private dinner in suite on our anniversary! She was beyond lovely and felt we were leaving a new friend when we left. The resort property grounds were beautiful and pristine. Our room was refreshed daily by Shirley and turned down nightly when we were at dinner by Rosie. We were always excited to see what towel folded animal awaited us with flower petals and a lovely note. I cannot say enough about their attention to detail from always leaving fresh towels to having a “fire” on the TV with music playing upon our return each evening. The food and presentation was up to the standards we would have at a fine restaurant in Chicago. Two of our servers, Lee...

Serenity at Coconut Bay was indeed a Luxury Suite Resort as advertised. My husband and I went for our 35th wedding anniversary celebration and we could not have been more thrilled with our 6days/5 night vacation. Our suite included the services of a private butler and our butler Kaisha exceeded all expectations!! She helped us plan and set day excursions to see the island, she made reservations for all our meals, and personally decorated our room and set up our own private dinner in suite on our anniversary! She was beyond lovely and felt we were leaving a new friend when we left. The resort property grounds were beautiful and pristine. Our room was refreshed daily by Shirley and turned down nightly when we were at dinner by Rosie. We were always excited to see what towel folded animal awaited us with flower petals and a lovely note. I cannot say enough about their attention to detail from always leaving fresh towels to having a “fire” on the TV with music playing upon our return each evening. The food and presentation was up to the standards we would have at a fine restaurant in Chicago. Two of our servers, Lee and Sabby, went above and beyond with their willingness to accommodate anything food related at dinner or ordered to our room. The breakfasts and lunches delivered to our room were as good and beautifully presented as if ordered in the restaurant. The property manager Mr Chin made a point to welcome us during our stay and we made a point of telling him Serenity @Coconut Bay is a stand out resort in all our years of travel and we would be back! His response was “you are part of the family now” and indeed that is exactly how we felt!!

This is our second review of Serenity, after returning from our 5th stay in early February. It has taken awhile for us to write this review, why you may ask… because its hard to find new words to describe perfection! Everything about Serenity is amazing, the food at the Great House, entertainment, the beautiful grounds and the plunge pool suites. To quote from our previous review “What really sets Serenity apart from other resorts is the staff. Each year we return it feels as if we are coming home to see dear friends/family.” Every member of the staff is wonderful and goes above and beyond any expectations you may have. Thank you all for making us feel at home! A special thank you to McCarthy, who again spoiled us! Kevin, Charles, Ray and Lee you are the best bar staff ever! The ladies at the Great House are all amazing, especially Natoya, Joela and Merista. If you are looking for paradise, Serenity is the place. We can’t wait to return for this upcoming New Year’s Eve!