We have spent many holidays in CTI and enjoyed every one of them with no exceptions. But I agree with a previous review that some of the standards are slipping over the years but not reflected in the price. The staff in all areas are what make this hotel great. The food in all restaurants was ok this visit but not as good as previous years. Often served cold. Drinks are good and of a high standard, just ask for high brand when ordering your drink. Rooms are a bit dated but immaculately clean. We had a couple of issues which were mainly resolved but really shouldn’t have had to deal with even small issues at the price we pay. The journey to and from the airport is awful! Not the hotels fault but the roads are so so busy it is a bit scary. Might have to reconsider if we will ho back again for this reason and also because we noticed that the “couples “ theme is getting less and less with large groups arriving which are not necessarily in couples relationship. Because of this it is harder to get into the restaurants and is completely changing the...

We have spent many holidays in CTI and enjoyed every one of them with no exceptions. But I agree with a previous review that some of the standards are slipping over the years but not reflected in the price. The staff in all areas are what make this hotel great. The food in all restaurants was ok this visit but not as good as previous years. Often served cold. Drinks are good and of a high standard, just ask for high brand when ordering your drink. Rooms are a bit dated but immaculately clean. We had a couple of issues which were mainly resolved but really shouldn’t have had to deal with even small issues at the price we pay. The journey to and from the airport is awful! Not the hotels fault but the roads are so so busy it is a bit scary. Might have to reconsider if we will ho back again for this reason and also because we noticed that the “couples “ theme is getting less and less with large groups arriving which are not necessarily in couples relationship. Because of this it is harder to get into the restaurants and is completely changing the vibe of the hotel that we have always loved. Loyalty doesn’t seem to mean anything anymore as we have been going for about 20 years and this year had the worst view from our room ever. We did point it out but all other issues were sorted but no mention of the room! However we had a great holiday but might have to move on.

We had a great time. The staff, food, and entertainment were excellent. We had high winds for a few of our vacation days, so the island and the water sports were closed but we still had a great time. I highly recommend the couples massage. I have been to other all inclusive resorts, and what I think makes Couples Tower unique is that the resort never felt crowded.

We arrived at 11pm feeling dead tired after a long and complicated flight from Hartford but were soon shown to our room and lulled to sleep by the soothing sounds of the waves. This is a beautiful resort! We had a Premier Ocean view room with double doors that open up to the warm sea breeze. It had a large closet, walk in shower and was bathed in sea green with a large balcony. Beautiful sheer curtains could be drawn over the doors to create a billowy effect. There were only two drawbacks to the room. One is that, on the balcony, there wasn’t a table on which to enjoy room service even though there was plenty of room for it. The other is that the pillows on the bed were very hard. The bed itself, however, was very comfortable. Staff was very responsive and most went way out of their way to assist you. For example, we went to the guest computer to print our boarding passes but the computer was unable to connect to the internet. So Marieketa at the front desk went back and spent a good amount of time to print them for us. She was...

We arrived at 11pm feeling dead tired after a long and complicated flight from Hartford but were soon shown to our room and lulled to sleep by the soothing sounds of the waves. This is a beautiful resort! We had a Premier Ocean view room with double doors that open up to the warm sea breeze. It had a large closet, walk in shower and was bathed in sea green with a large balcony. Beautiful sheer curtains could be drawn over the doors to create a billowy effect. There were only two drawbacks to the room. One is that, on the balcony, there wasn’t a table on which to enjoy room service even though there was plenty of room for it. The other is that the pillows on the bed were very hard. The bed itself, however, was very comfortable. Staff was very responsive and most went way out of their way to assist you. For example, we went to the guest computer to print our boarding passes but the computer was unable to connect to the internet. So Marieketa at the front desk went back and spent a good amount of time to print them for us. She was just so nice and helpful! Breakfast was wonderful with freshly baked crispy croissants and pastries and freshly prepared eggs (any way you want them)! There were so many more choices as well. The Veranda was beautiful at night and the food was excellent. This was our favorite for dinner. Eight Rivers had the best ambience but the Duck breast and Beef Tenderloin were not tender However the lamb chops were very good We arrived at Bayside in the rain and were met by the Manager who first said we were late ( thought we were someone else) then said we were early. Not the most pleasant staff member there but that was very unusual! Bayside food was good The highlight of the trip was the private dinner on the island!! We arrived by the transfer ferry and were greeted by our server with two glasses of champagne when we arrived. Then we were shown to our table which was stunning!! The surf and turf was cooked to perfection and was delicious! After dinner the chef came over to see how we liked it and talked to us about the preparation. The evening Manager also came over to see how we were enjoying the resort We had the best time here and can’t wait to return!!