Windsong on the Reef

The access to Grace Beach is the first thing that impressed me, also being able to witness from the majority of restaurants on sight really made a difference. Those blues are really from a movie. The attention from the staff and service was the other thing that could not have been better. Ever since the moment you arrive the concierge service takes care of your bags, the welcome drink, the cold towel, and always with a smile even help you book the excursions. These were Travis, Gary, and Raheam. Of course before you book excursions you go through the front desk to check in, and Daishca & Elly made this experience unique until the very last moment that I was checking out. Even left a nice little something in the fridge for my bday as a surprise! Last but not least, the other star of the show was Sindy, whenever we were gonna have a bite to eat she took care of us to the point I kept forgetting she worked there and confusing her with a guest that became my friend over the stay. Would come back in a heartbeat, hopefully the construction next to the building speed up so that the view completely evens out and no dust or noise gets to the rooms. If you request to be in the main building (reception, spa, concierge - this tower) you will not have any issue. Appreciate everyone and had a blast!

We loved everything about the resort! The staff were so warm and welcoming and the room we had was fabulous. There was a kitchenette fully stocked with utensils and plates, etc. and the room itself was large and bright. The bathroom had really nice high-end shampoo and conditioner, etc. and the water pressure in the shower was great. We had only a tiny view of the ocean, but it didn't matter because we were never in our room during the day. There are plenty of rooms with ocean views and balconies, if that is your thing. The property is lovely with so many garden areas all around the multiple buildings. Loads of comfortable lounge chairs and fun day beds and lots of chair cabanas. The pools are lovely with water features and all kinds of different seating options. We loved the beach and the fact that this resort is right next to the amazing snorkeling at Bight Reef. We were just steps away and ended up snorkeling multiple times a day because the snorkeling was so amazing. The number of fish we saw was incredible and they were right there as we entered the water, we almost didn't need to put on a mask! We felt no need to take a snorkeling tour to some other place when we could go to this reef within steps of our room. We thought it might be a problem to have guests from the other hotels walking down the beach to get to the reef, but we never felt like there were that many people coming by. We also loved that there's only one row of beach chairs at the small beach in front of the hotel, as farther along in Grace Bay, you just see rows and rows of chairs and it makes it feel so much less exclusive. One small drawback of the Windsong beach chairs is that not every set has an umbrella, so if you don't get your spot early in the morning, you won't get the shade. Even if you get an umbrella (or cabana), there is no way to move the umbrella, so you end up without shade once the sun moves. It would be great for them to have adjustable umbrellas and to have umbrellas for every set of lounge chairs. They do charge $5 a day for snorkel masks, which also seems like it could have been included. They have kayaks and paddleboards to use for free and also a small Hobie Cat, plus they have floating ring loungers in the water. You can even use their bicycles if you want to bike over to Grace Bay. They have water stations and free sunscreen at the beach booth. We thought the restaurants served very good food and we had lunch delivered to our beach chairs daily. For breakfast, our package had continental breakfast included, but they have this wonderful option of using a $18 credit toward anything on the menu instead of getting a straight continental breakfast. We loved that and got a different breakfast entree every day. All the food was fresh and delicious and presented beautifully. Jojo's definitely has a casual vibe to it, with the pool view and TV screen, while the Dunes is just lovely with the individual "booths" screened off with landscaping. The Pelago, however, was our favorite, as the view of the water from the rooftop was stunning. We did find service to be a bit slow, but it was never less than what we would expect on an island. Really the only slight downside of this property is that it is quite a far walk to get to the restaurants, shops, and bars of Grace Bay's tourist area. It's a very small thing, though, as being next to the reef more than makes up for it, in our opinion. We truly loved this resort!

Just returned from one week stay at WindsongTCI. Our bungalow was very clean. It was really close to beach. Kitchen was very helpful as eating out in TCI is extremely expensive. Took shuttle to grocery store for a couple of easy meals. There are really only 3 restaurants on site, a coffee bar and a quick breakfast. Breakfast included which was very good. Dining felt limited, but most of the food we had was tasty. A cocktail costs $18 US, for us that was pricy. We did go off site a couple of times. Right next door is Somewhere Cafe, which was great. Pelago on site had excellent food quality and fantastic ambience. The majority of staff we encountered did their job but were very unfriendly. Only 2 servers (Alicia and Damnialee) were kind and stood out as far as service goes. Butlers (Gerry, Travis, Raheem) were great as well. They helped us book a boat tour (excellent) and photography sessions with ease. The staff work hard, and I don’t like being critical. But honestly, we were disappointed with the level of service we are normally accustomed to. We tipped what we could- 10% on top of the automatic 10% service fee added to each bill but got the feeling they wanted more or just weren’t happy? Something felt off, but we didn’t say anything. The beach is beautiful, and we got what we came for.. snorkelling was so convenient and lots to see at the reef. It was our first time snorkelling, our kids 10, 14 and us we really enjoyed this activity 3-4 times. A few other water sports and pool were fine. Windsong is a more quiet resort. Overall, TCI is beautiful of course, it just comes with a bigger price tag than we’re used to.

We had a fantastic stay at Windsong last week. Received a warm welcome by Nerlie and Raheem with a cold towel and a rum punch before a quick grounds tour. They were quick to provide assistance with a smile when we had a question or request. We enjoyed our breakfast at Jojo's and dinner on the rooftop at Pelogo and esoaked in the gorgeous views. Our room was spacious and well appointed. We chose Windsong due to the snorkling right off shore. We would love to go back and would definitely choose Windsong again!

We came here for our honeymoon. From the time we arrived we were extremely impressed with staff and facility. We arrived a few hours early and they still immediately got us a room and it had the sweetest decor to celebrate our honeymoon. The beach was never packed with people making it so relaxing and fun for us. The staff greeted us every time they say us with smiles and conversations. The food was so good and drinks were phenomenal. Samuel makes the best drinks and Alesia (spelling?) really brought so many smiles to our face with their customer service and by the time we left the staff were more like friends. We even had the absolute pleasure of meeting Jim (developer/owner) which helped us understand why this resort was so wonderful. He was so friendly and kind and we loved chatting with him. We left half way through our trip for a stay at Alexandria Resort (all inclusive) because we wanted to see the difference between the resorts as we have never done an all inclusive. Long story short we left Alexandria after dealing with not having a room for HOURS past check-in time, being covered in baby spiders during our only meal we had there and the staff made us extremely uncomfortable. We took a significant financial hit and left Alexandria and went back to Windsong so our honeymoon was not ruined by the resort (Alexandria). There is not enough good things we can say about Windsong. They truly made our honeymoon amazing and I cannot wait to go back one day. Thank you to everyone at Windsong for giving us the experience of a lifetime.

If you want a relaxing, quiet vacation in a beautiful resort, this is the place for you. Book one of the Beachfront pool rooms, you won’t regret it! We loved having access to the pool and beach right from our patio. Windsong met and/or exceeded our expectations and we have high expectations. The rooms were beautiful and very clean, everyone we met on staff was friendly and helpful. Breakfast was great- we ate at Pelago every morning for the view and tried a different dish each day. Be sure to try their guava drink in the evening! We loved everything about this trip!

My husband and I just returned from a week at Windsong. The resort is clean and the suite was very comfortable especially having a kitchenette and a washer/dryer. There was construction next door that was noisy on occasion while lying out at the beach or for happy hour on our balcony, but not too bad. The staff were very friendly and accommodating. Aleah and Daishea took care of us all week and honestly, those women deserve a raise. They always had a smile on their face and took care of whatever anyone needed. Thank you to both of them. They were very friendly and added to our overall experience at Windsong.

Amazing resort, very clean, marvelous staff, and tropical oasis. Our oceanfront Junior suite was very large and had everything we needed. The sixth floor rooftop restaurant and bar was amazing. Wisky was always very friendly and gave us many tips for our visit. He took very good of us at the bar. Happy hour is must to enjoy the ocean views. Snorkeling along the reef at the resort was fun. The beach food and bar service was very nice. Every staff member at the resort was very friendly, helpful and personable. We want to come back.

My wife and I stayed four nights. The beach is simply amazing. Omar kept the drinks and the food going with a super positive attitude. Room at the Beachfront (Bldg #4) was very modern and extremely spacious. Look for rooms in this building. Restaurants were great. Food very nice. Service very attentive. Especially Sindy and Carmen at breakfast. Got a couples massage and it was what we needed to kick our vacation off fully relaxed. We appreciated that this hotel has everything you need without being overly big. Plenty of room to enjoy without crowds.

My wife and I returned to the Windsong with our two kids (3 year old & 8 month old) in August of 2025. This was our eleventh stay at the Windsong! There is nothing like walking in and taking that first sip of the Windsong welcome rum punch!! We were fortunate enough to be able to stay in the penthouse suite in building one. The room and the views are AMAZING. We spent a lot of time on the rooftop deck admiring the views. It is remarkably peaceful at night as well! The management and staff at Windsong are so kind and welcoming. While I have always observed the service to be remarkable, the management continues to add small touches to the service that makes our stay more enjoyable than the last. Mr. Molter and Annette always go out of their way to welcome us back and make sure our stay is perfect! We have made so many good friends here over the years and always love coming back to see them! Our trips would not be the same without the great staff/friends! We love utilizing the beach service for daily rum punches and snacks for the kids, Omar is always the best! This year I took my son out on a Hobie Cat with Kelly driving it and we had an awesome time!! I also rented snorkel gear a few mornings to snorkel the reef early before there was anyone else out and it was amazing as always. Kelly and Larry and the other beach guys were very helpful in helping us get set up on the beach. Alicia helped us out when we needed a last minute babysitter for our youngest who started teething while we were there. We had dinner reservations for later in the evening and she helped us find an incredible nanny that was able to stay with her while we went out to eat. We also enjoy visiting with her and Laverne and the others at the bar when we come back from dinner. Dinner at the dunes is always on our list. The view is spectacular and the food is delicious! We are looking forward to trying the new rooftop restaurant when we return. Because 9 days at the Windsong was not enough (it never is!) we decided we wanted to extend our trip a few more days and the front desk was so accommodating and we were able to keep the room we had been in. We cannot say enough good things about the Windsong. It’s truly our home away from home and can’t wait to return!!

When we first arrived I felt that the lobby was very underwhelming but the friendly staff made up for that quickly. We felt right at home and were allowed to enjoy the beach while we waited for our room. We stayed in the newest building with a partial ocean view. The room was immaculate and feels brand new! Very updated! The service here was top notch with room cleaning daily and even a turn down service at night. The food here is adequate but I wouldn’t say it was great. The coffee is very good! We would 100% stay here again. The beach is beautiful and there is a protected reef right off shore where you can see beautiful fish anytime you want to snorkel. It’s a short taxi ride to shopping and great restaurants!