The St. Regis Bora Bora Resort

OH MY GOSH, is all we can say! This place is amazing and we highly recommend you put the entire "Bora-Bora" experience on your Bucket List. Starting with Laure, our "butler". You must request here. She is everything and everywhere. She is gracious, thoughtful and caring and saw to our every need and then some. She speaks French, English and German. Along with her colleague, Julian, we were WELL taken care of. Though we recommend taking day excursions you will find everything you need right on the campus of St Regis to fill your every need. And, by the way, the water color, warm temperature and clarity are true to the pictures. Though we love Hawaii, THIS St Regis experience (a lot of it was due to Laure's expertise) we feel like Bora Bora trumps even the beauty of Hawaii. Pack your bags!!

We stayed for 4 nights from the 13th of April in a beach side villa with pool facing the lagoon including breakfast. We wish we would have stayed for a week. We were allocated villa 402 and our main butler was Emma (she worked from 1400-2200 and Le’Andre was around in the mornings). Emma took us on a tour of the resort on arrival before we checked in, showing us where everything was and explained the resort. The villa was huge, with its own pool and hammock in the garden. The room had slippers, robes, beach towels, umbrellas, ponchos and assigned bikes. There was a safe and a fridge to use and also turn down service in the evenings. We loved having our French press coffee back in the garden after breakfast. Breakfast was good, the only gluten free items on the buffet though were bread, no pastries/cakes/biscuits or cereal/granola, you could ask for pancakes or waffles to me made, so this would be a nice touch to add, all items had allergen labels. We saw no marine life outside of the hotels private lagoon which is in the middle of the resort where you can snorkel and meet Moana, have never seen a fish like him, huge! We took out a canoe and paddle board; there is no time limit restriction placed on you which was nice. You will need your mosquito spray, day, and night. We did the sunset cruise on vitamin sea and a morning half day snorkel tour with manta and then eagle rays, we could not recommend them both enough, the top 2 tours of our entire trip. We ate in Lagoon, the Grill, the Italian and started in Bamboo but I wasn’t feeling well, we had the starter delivered and the mains were about to come out when we asked to cancel them, the staff could not have been more helpful or concerned. They only charged us for the starter, we fully expected to pay for it all as It was ready, this was exceptional service. I found the Italian the most limiting as I am gluten and dairy free, the others were able to accommodate my needs easily whereas the Italian was pasta and tomato sauce, they didn’t even bring out gluten free bread which was a little disappointing as the others had. The food was good in all restaurants, but don’t expect large portions. We were in Bora Bora as a delayed birthday celebration as was meant to go in 2020, Emma had a cake delivered as a surprise to commemorate the occasion, such a lovely surprise (and it was gluten/vegan!) We asked for a late check out, but we were unable to stay in our room as was booked for new guests, this was the morning we went on the snorkelling tour. They did however move our luggage to another room, a beach side villa 509 on the other side facing the ocean whilst we were out so we could use that when we got back from 1200 until 1330 where our boat back to the airport was at 1400. There was no charge for this, and they were very helpful in arranging this for us, it enabled us to make full use of our last morning. Our only tips for improvement on perfection would be to supply refillable water bottles with water stations around the resort (you do get about 4 small bottles of water per person in your room each day) to help save on plastic use, have more gluten free items on the buffet at breakfast that you can help yourself too ( I don’t like feeling like a burden asking for special items) and a washing line in the bathroom to hang wet swim wear on as there was nowhere to do this. We would highly recommend the beach villa over the water bungalow, especially as very little marine life to spot. Having our own pool and hammock to lay in was just bliss. We got to see both beach villas on each side of the resort, the ones on the ocean side were slightly bigger with a larger pool (which was colder) but was windy as fully exposed to the ocean, the lagoon side was very calm, and the pool was a nice temperature to use. We preferred the lagoon side. We were sad to leave and hope to return one day. Thank you so much Emma and team.

The St Regis delivers A true once in a lifetime experience... This Resort is truly a special in every sense of the word. The location is breathtaking, and every part of the property feels absolutely world-class. The rooms, restaurants, pools, beaches, and overall grounds are immaculate, beautifully maintained. What truly sets the resort apart, however, is the staff. Every single person we encountered was exceptional—warm, attentive, professional, and genuinely focused on making every moment of our stay unforgettable. Their attention to detail and ability to anticipate guests’ needs is remarkable. A special thank you to Jenna, who was absolutely outstanding and helped make our trip even more memorable. She and EVERYONE we encountered embodied the level of hospitality that makes this resort so extraordinary. The St. Regis Bora Bora delivers exactly the experience you dream about when imagining a luxury Bora Bora vacation. It exceeded our expectations in every way, and we cannot wait to return. (ps. Make sure to get morning coffee delivered and your shirts pressed. You can skip the Private Beach dinner. BUT make sure to book dinner at the lagoon restaurant.) (make sure to pet the onsite cat "regis")

I need more stars. This resort is amazing. The staff goes over and beyond the call of duty. They recognized me at the airport and immediately went over my preferences. The villa was perfection. I only wish there were more food options for lunch. Definitely visit Bamboo for dinner more than once. It has the best food on the property. Our butler was also amazing.

Stayed the week of April 8-14. We have stayed at many 5 star resorts but the St. Regis is something you have to experience at least once in a lifetime. This being our second trip to the St. Regis couldn’t have imagined it would be better than our first but it was. This trip was absolutely incredible, from being upgraded to the royal suite to the service we received from the amazing staff. Our hostess Chloe was an absolute super star, she took care of everything we needed without any delay. The pool guys worked hard to make our days so relaxing at the beach, Incredible hustle. The servers and bartenders knew our favorite drink after first day, the pornstar martini, lol. The food at all restaurants was 5 star caliber, as was the service. We visited the spa for a couples massage after a long trip from Pittsburgh, Pa, which was well needed . I could not ask for a better experience. We were welcomed like family from check in and didn’t stop till check out, which we were honored with a late check out! Thank you St. Regis and staff for making our 32nd anniversary so memorable!! We will definitely be back, thank you again!

That was our second trip to French Polynesia organized by Claudia at Pacific for Less. We went there to celebrate our wedding with our small group of family & friends. First of all, organizing the long distance wedding went seamless for us thanks to the event planners of the resort Maria then Pauline. When Maria left, Pauline took over already knowing everything that we had discussed before. When we finally arrived at the hotel, Pauline (so sweet) was there to great us as well as the butler Jenna. Everyone was so attentive and nice. We had a lagoon view OTW bungalow 303 at first; the room was huge, even though it probably needed some plumbing renovation. I loved taking my morning coffee on the balcony; so calm. We had a private dinner at the Lagoon restaurant and the food was gourmet, delicious and very beautifully presented and the service was exceptional. The wedding ceremony at the spa was magical. The make up and hair artist did a great job doing a simple but beautiful hair & makeup. Our daughter was the flower girl. The officiant was funny and made us laugh. The only thing was that it was very hot; but again we are in Bora Bora and it’s either sun or rain! Then we had dinner and the menu that was also coordinated with the chef was delicious including our beautiful wedding cake. Throughout the whole few days that we were there, Pauline was reachable via text to ask any question regarding the logistics of the event for our group. And she was there during the ceremony to coordinate the walking down the aisle part. Overall the hotel, staff and food were great.

Our stay at the St Regis was exquisite. We didn’t want to leave. Our overwater bungalow was well furnished—even down to having bicycles for use around the property. (Although you can call for a golf cart ride if you prefer) We had a resident sea turtle under our bungalow which made frequent appearances in the window in the floor. The bed was ultra comfortable and the air-conditioner worked amazingly. The food was overpriced, but there were a few different options to choose from on site. Once you are there, you are pretty much there, so be prepared. Staff was friendly.

Well, once you adjust to the screen saver water, surroundings and atmosphere, you can pay attention to the actual resort. If you are e-reading this you know that BoraBora generally, and the St Regis particularly, is not inexpensive. resort. We stayed in a Deluxe 1 bedroom over water villa with Mt Otemanu view. It was worth every penny. Arrival at the airport was super easy, a hotel rep met us, grabbed our bags, offered us a cold drink and ushered us onto the boat taking us to the resort. The 20 minute boat ride in and of itself was like a grant venture, the color of the water, the mountains. Awesome. Upon arrival more pampering with welcome leis and a cool cloth, up to checkin which was painless. Then a gold cart tour of our resort by our butler, who was superb by the way. Then to our villa and an orientation of its amenities. The large deck and covered extension, with an additional swim level deck closer to water level, was fantastic. We spent a LOT of time on it, taking in the views, enjoying the breeze, jumping into the crystals clear water, watching the sunsets over the mountain. A lot like paradise. The villa itself was very large, comfortable furnishings and bed. Huge open shower and a 2 person soaking tub in the bath. All linens were great. The air conditioning worked very well, and would get the room as cool as you might wish. One kind of odd thing, no ceiling fans. It looked like there had been fans at one time, but no more. Not a problem, just odd. Housekeeping was very good, if a bit late in the day (2-3 pmish). We attempted the bikes, and that didn't go so well. The bikes must eigh 20 pounds of more, one speed and geared high, so pedaling was, well, pretty difficult. After a couple of Nike trips we opted to golf cart service which was prompt and efficient. This resort is physically very large, and very spread out. I would estimate from our villa, which was close to the shore end of the very long pier, to the Spa area is at least a half mile, probably more. We had booked thru Costco, the best way to do it in our opinion, and went with the meal plan, breakfast and dinner. It was more than adequate. I had been a bit concerned that you might be confined to just one restaurant, or have a special menu. None of that was accurate. We had full access to all restaurants, and had the same menu as anyone else. There were a few items in a couple of the restaurants that had a meal plan surcharge but that was clearly shown on the menu. Breakfast is buffet style and is good. it is not fantastic, and the fresh fruit selection was a bit disappointed in both variety and quality. The breakfast venue is right on the beach and is a great place to start the morning. It is also where the Polynesian show.dinner is held. The show was fine, if you have sent one before it is pretty much the standard fare. Best meal by far at Bamboo, the Asian dining venue. We were there over Chinese New Year so they had a special fixed menu and there was SO MUCH food, and every bit of it was wonderful. We actually changed our reservations to eat at the gill menu twice, cancelling our second reservation at the Lagoon, the most upscale, all enclosed over the water venue. The food there was quite good, but not really our favorite cuisines. The view, however, was superb at sunset. We never venture doff the resort. There is no where to go, anyway, unless you take the ferry back to the town you came in from. And having stopped there for 2 days on the cruise that got us to BoraBora, there is precious little to recommend it. I know people recommend going to buy less expensive wine and alcohol, and pearls. To each their own. That said, alcohol is VERY expensive, in the $25 USD per drink range. Well, everything is expensive. $90 St Regis BoraBora tshirts, $75 baseball caps in the resort boutique. Of course we bought them anyway..... The resort lost its Forbes 5 star rating this year, and I think it has more to do with the condition of the rooms and other buildings. Our villa was very nice, but it was showing some wear. Some scratches on the wooden floors in areas, worn flooring, jst some overall wear and tear to be expected in facilities that get used almost to the max 365 days a year. So yes, a needed a redo is called for. Being pretty familiar with Forbes criteria I can attest that the service and grounds are full bore 5 star level. Staff knew us by name after day 1. Asked often if we needed anything, if we were enjoying ourselves. Service in the restaurants was very good but not hovering. All very, very we done. We took a day to go to the spa. There is a private beach there on the Lagoon. An idyllic setting, super comfy plunger chairs spotted under the palms. They call the lagoon area a lagoonarium. It is protected from predators with a mesh at the opening of the lagoon and there are quite a few different c-varities and species of fish swimming around. Pretty cool, actually. The day we were there we were literally the only people there. Also a fav for us was the "Oasis", a small adults only pool with a waterfall and 5 gazebos with nice lounge chairs and a private small pool directly in front. Not heavily used when we were there so nice and private. Overall this was a wonderful trip, Zero complaints, lots of great memories and fantastic photos. We were well pampered and fed, were taken care of by friendly people and had a wonderful time. Highly recommend

We had the most wonderful stay here. We came from staying at the Westin for a week. They were sending a boat, but when we arrived at the dock, the Westin manager was there to send us off (very nice guy-Arthur) and he just had a boat bring us since the St. Regis boat hadn't arrived yet. (we actually passed it on the short trip over--keep in mind the resorts are close to one another) First part of our stay we were over the water. Wonderful room. Faced the mountain had a hot tub on the deck. The butlers were wonderful and at your beck and call all of the time. Each villa on the whole property comes with bikes. (one for each person, no matter how many people you have....they have every size bike from ones with training wheels to adult) The pool was nice and we used it twice. One day it was over-run with small children being allowed to run amok. Filling every bar stool and sitting on the bar (inappropriate parenting) The beach is beautiful as is the water. The pictures do look fake and it looks fake in person! Every morning we just stared at it. It's simply dreamy. The second portion of our stay we moved to a island lagoon mountain view. We've never stayed on land in Bora Bora (we stayed at the Thalasso years ago). The land villa is our absolute favorite. We were given the best/private villa that they have and it was amazing. The villa itself is large and outfitted the same as the over the water villas. It's the grounds and big pool that you get that put it over the top. Ours had a huge deck, pool, hammock, covered dining, 4 loungers and an outdoor shower that had access straight into the bathroom. The private lagoon beach here was the best we've ever seen. On 4 occasions we had to contact our butler regarding other guests entering our private grounds. They were very apologetic and after the last and most intrusive unwanted visitor they had a crew come and put up a sign that said "PRIVATE" on it. As well as the Head Butler came to speak with us. The restaurants were very good. The Asian-good, Italian-outstanding, the French- a complete fail for us. It appears to be elevated Polynesian French which we did not enjoy at all. We also experienced children running amok in this "fancy" restaurant. Quite literally being allowed to run from one end of the dining room to another to visit other children tables and children using tablets with the sound turned all of the way up. (no headphones) We were here during the celebration of Chinese New Year. The clientele consisted of a lot of people here for this holiday. Their children and them themselves were the cause of our only irritations during our stay. Quite a bunch of entitled people. They were the cause of our villa intrusions. They do not respect boundaries. We are currently planning next year's trip but not at this holiday time. While here we were planning next years' trip with some of our children/grandchildren and asked if we could tour the largest villa available. It was due to be inhabited that day, but they drove of over and allowed us to go through it before the new guests arrived. We really appreciated that. It helped us decide which villas to book for next year. The villas, grounds and especially the service here is outstanding. They really take care of you. They care. They want you to have the best experience. (The Four Seasons could take some lessons) We also stayed at the Westin and the Four Seasons while here for a month. Reviews on those to follow. Olivia at the Italian Restaurant was absolutely the kindest heart we encountered. We miss her already! Our butlers: Diana & Laurie were wonderful. Simply kind, wonderful and professional ladies who care. Many thanks go out to everyone at The St. Regis for giving us such a wonderful, welcoming experience. To the ladies at breakfast---it was a joy to see your smiling faces each morning. The room service was not only fast....it's delicious! '

We stayed from the 28th thru the 5th of March, 2026. Highly recommended! I want to start with a big thank you to our "butler" Aleandre. He was superb. They use the term butler to mean a person assigned to your room, and others, to help coordinate things you want to do and take care of any issues you may have. He was great and helped make our stay a notch above what we expected. We had an over-water unit. It was beautiful. However, we would have enjoyed any of the units. The place is meticulous and the overall level of service exceptional. The food was very good with a definite french twist. Speaking of french, it pays to know some french. We didn't. Aleandre spoke decent english and this ended up being very helpful. If you love the water, you'll love staying here. We would recommend taking the snorkle packages offered through the resort. Best excursion I've ever been on. The price was suprisingly reasonable. We've spent a lot more on sub-standard cruise excursions. The food at the resort is off the charts expensive. They run a free shuttle once per day into the main island. We'd recommend you take that shuttle in to town and pick up some basic groceries and snacks. There is a mini fridge in your room. Booking this vacation as a package through a travel agent will yield some additional benefits, reduce your cost, and make the trip much easier.

This was our first trip to Bora Bora & the St Regis exceeded expectations! Upon arrival, we were greeted by our butler Jenna. We were pleased to learn that she took the liberty of making dining reservations for us for each night of our stay. Each morning at breakfast & sometimes in passing, she would check on us & make sure our stay was going well. The property has a very exclusive private feel to it. However, because it is such a large property, walking is not ideal. Each villa has two bikes which are yours for the entire stay. We used them to get around everywhere but if you prefer, a golf cart can pick you up. During our stay, we decided to have a spa day so that we could have a break from the sun. The spa is situated on its own private island & has a stunning backdrop. The services that we received(massage & pedicure) were excellent. The spa facilities include a steam room, sauna, & outdoor jacuzzi. The cold towels soaked in tiare flower oil located in the spa were a nice touch. A big topic of discussion is the high price of dining in Bora Bora. However, the food at St Regis is well worth it. The portions were extremely generous at Aparima, Te Pahu, & Bamboo. On some occasions, we would share an entree and order sides to save on the cost and we had more than enough food. Our favorite restaurant during our stay was Bamboo & we wouldn’t have been able to dine here if it wasn’t for our butler’s reservation! During our stay, we were in a reef side garden villa as we split our stay at the Westin in an overwater bungalow. We are very glad to have experienced the reef side garden villa at the St. Regis. It is a 2700 sq ft villa, it has a very private feel to it, it feels like you are staying in a house. We loved the private pool on the patio, it was very quiet and relaxing. On our last night, our butler left a surprise cake in our room for my birthday. It was a very nice gesture. The service & staff at the St Regis were genuine and we can’t wait to return!

Gosh it's been quite some time since I've written a review, but my husband and I just got back from celebrating our 35th anniversary at the St. Regis, and it was so amazing that I couldn't not share our praise! While we tried several of the other major resorts on Bora Bora like Le Bora Bora and the Intercontinental, this was actually our 2nd visit back to the St. Regis. We had thought about trying the Four Seasons, just to really try them all, but every time I saw videos of the OWBs at the Four Seasons, I just couldn't bring myself to do it! Needless to say, we had the most amazing 5 night stay at the St. Regis! The grounds are immaculately kept up and there is beauty everywhere you turn. Customer service is top notch, with your own personal butler who tackles all your reservations and even brings coffee to your OWB each morning if you ask for it! (It might sound crazy, but enjoying French Press coffee on our deck each morning to start the day is one of my most favorite parts of the trip because it's just pure heaven with that view!) The villas themselves are quite large, with extra living space and huge bathrooms. Housekeeping comes twice a day and they keep everything immaculate! Everything is always stocked and you are never in want of anything! The restaurants are lovely as well. Amazing food -- in particular we loved the nicer restaurant, Lagoon, and grill nights at the Aparima Grill. The Asian and Italian restaurants were also amazing, but if I had to pick, the other two were wonderful for different reasons. Breakfast buffet was more than adequate -- the pastries that were available were my favorite, but heads up, if you see something you like, snatch it because these didn't seem to get restocked. The coconut bow tie pastries and the rasperry croissants were my favorites! Above all, the people are so incredibly kind and gracious -- from the spa, to the front desk to the butlers, to housekeeping, to the restaurant staff, to the concierge -- they were just so over the top warm and friendly! I am very sad that Tahiti Nui airlines is discontinuing direct flights from Seattle to Papeete because now it will be harder to get there, but the beautiful island of Bora Bora and the incredible St. Regis will make it worth it! Maruru Team St Regis, I can't wait to come back (again!)!!

My husband and I just returned from staying 3 nights at the Intercontinental Thalasso, 5 nights at the St. Regis, and 1 at the Four Seasons. We enjoyed them all, but we feel the St. Regis offers the best experience overall. What is different? 1. We stayed in a beachside villa with our own pool. There was a lot of space and we enjoyed trying to sneak up on the land crabs that live outside. We got our own piece of beach! Bring floaties for the water whether you have an OWB or land villa with a pool. 2. We liked the variety of restaurants here. We were especially impressed with Far Niente (Italian). Olivia was the nicest server, from France. We looked forward to seeing her. 3. The butler service was a nice touch and the butler who oriented us the first day was great. But to be honest, it felt a little choppy because he was there 3 days of 5 but only in afternoons, and we saw other people on different days. Some days a butler brought coffee and others it seemed like a different type of service person brought it. So it got a little confusing when it came to tipping. But anytime we needed anything, we knew we could pick up the phone and someone would take care of things. And the morning coffee delivery is wonderful. 4. The lagoonarium is a must see, Moana is so big! You can pick up fins and a snorkel at the pool and keep it in your room for your stay. I would suggest bringing reef shoes. Often easier than flippers. We also did one of the paid experiences with a marine biologist where we helped to identify baby fish that they caught to put in the nursery and later release into the lagoonarium. 5. The pastry chef here is amazing! Of all 3 places we visited, pastries here were the best and especially the flaky crispy layers of the chocolate croissant. We looked forward to the juice of the day. Also be sure to try the raw fish and coconut. This was our favorite Buffett overall. 6. On the day we arrived, we joined the wine tasting. It was led by a master sommelier, and there are not many of those in the world. Be sure to attend a champagne sabering for a cool thing to see and a glass of champagne. 7. I appreciated that they acknowledged my Titanium status upon check in as well. This is a great place to spend points for “book 4 get 1 free.” There was a cash up charge for our room but it was a huge savings when you consider the listed rate is about $3400 /nt and we got it for $750 including taxes.

I have been to Bora Bora 13 times but had not been back to the St Regis for a number of years. I forgot what I was missing! The service and food is unmatched at other properties (I will report back after I experience the Westin in September). Everyone remembers you by name, and having a personal concierge is a nice touch. If having varied dining and a large room is important, this is your property. Don’t miss the shark and ray tour and scuba dive if you can. All of this can be arranged by Pacific for Less. I use them every time I travel to French Polynesia because they handle all of the details! This last trip my international flight was delayed 12 hours. One call to Claudia and Cathi and all of the domestic details were adjusted. Invaluable.

Our stay was absolutely incredible. I have traveled to many tropical islands and locations and they all pale in comparison to Bora Bora. The St. Regis resort is nothing but spectacular and feels almost surreal to be on the same planet! From the thoughtful staff (shout out to our butler Julian who was phenomenal), to the breath taking views, and even the Lagoonarium which was the most phenomenal snorkel experience I have ever had. I cannot recommend this stay enough. Thankfully Claudia at Pacific4Less was able to clue us in on this once in a lifetime stay and made sure our trip was nothing less than perfect. If you are looking for a trip of a lifetime, be sure to reach out to Pacific4Less, you wont be disappointed.

The St Regis on Bora Bora was STUPENDOUS in very way. It was one of the most beautiful and special places I’ve ever been. You are greeted at the airport by the hotel staff and taken by boat through the beautiful blue waters of Bora Bora to the resort. The overwater villas are extremely spacious, immaculate and absolutely gorgeous with care taken to provide stunning views and privacy at the same time. Each villa has their own deck complete with lounge chairs, a little table and chairs for enjoying a cup of coffee or room service meal and a fresh water shower on your dock. The bed and pillows were heavenly. Each villa is provided with bicycles to use during your stay. The resort has a tennis court (one of 2 courts on the island I believe)- grass court, well-maintained and of course overlooking the lagoon. The resort has free rackets to use. They also have a gorgeous very large Lagoonarium where you can do all the snorkeling you want without having to book a special excursion- all in calm and crystal clear waters with amazing coral and fish species. We also scheduled a 2 hr session with Lucie (marine biologist from Sea Narea) who was delightful and educated us about coral. Then she took us into the Lagoonarioum where we planted our newly cut coral in the garden coral nursery with a tag (so we can get updates)…how cool is that?! The very handsome ‘beach staff’ attended to your every need - from inflating your floatie to offering ice water to opening a fresh coconut for you - all with extremely friendly smiles and gracious Polynesian hospitality. They were utterly delightful. Hiro was our concierge and created a complete itinerary for our stay that had every detail. He was extremely knowledgeable and patient and went above and beyond in every way to help us (even sharing some insights about how to navigate our next island on our tour). Thank you Hiro! The food at all the restaurants was amazing from breakfast to dinner with incredible service and personal attention. Finally our stay was crowned by our butler Oceane who was gracious, kind and utterly delightful. She came up with daily ways to help and surprise us and very significantly enhanced our stay. From start to finish every single detail of the St Regis Bora Bora was pure excellence at the very highest levels. There are different wonderful places - but nothing could surpass this. Every single person cared that your stay was perfect and did their best to contribute to that goal. I even managed to leave my sweater on the main island at a restaurant one night and multiple people offered to pick it up on their own time. Needless to say I got my sweater back! This was the trip of a lifetime and I’ll return to the St Regis on Bora Bora. I’m so grateful to every single person. Thank you for what you do and who you are.

Dream resort for many years — the region and the property lived up to the hype. We were lucky to have stayed during the Christmas holiday, as it afforded us the chance to experience festive season at the property, which was very well done. The magic of the season was explicated well. Service: World-class professionalism and friendliness exhibited by the staff. Laure — and Chloe when Laure was not scheduled — were impressively attentive and seemed to care very much that guest satisfaction was attained. From personalized gifts to arranging our requests well, the two of them worked tirelessly to ensure a seamless stay. All while balancing the needs of other guests they needed to attend to. Nuuvai and Kennie at the concierge were exceptional. Personable, friendly, and incredibly positive. They assisted us with our activities and allowed us a space to play many games of pool after meals in the concierge center. Always welcomed by name and a personal note. Truly world class! Staff across the resort, from housekeeping to the pool team were always friendly and genuinely interested in the wellbeing of the guests. We heard the same from other guests. The food was thoughtfully crafted, with Thomas coming to check in on us frequently. The staff at the breakfast restaurant was also very welcoming, albeit during a busy set of services through the holidays. Highlight was the Italian restaurant and the vodka rigatoni. The Christmas buffet was also excellent and incredibly indulgent. Other aspects, from transit to the amenities, were clearly well-practiced. The villas were spacious and well placed. We made good use of the golf carts. Overall, the stay was wonderful and helped us celebrate the great occasion of being in such a paradise as Bora Bora.