The Ritz-Carlton Maui Kapalua

Name: The Ritz-Carlton Maui Kapalua
Address: 1 Ritz Carlton Drive, Lahaina, US
Rating: 9.1

1 Ritz Carlton Drive, Lahaina

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9.1

Excellent 329 reviews

5-star hotel

Great service Excellent location Wide range of amenities

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About The Ritz-Carlton Maui Kapalua

The Ritz-Carlton Maui Kapalua, located in the pristine paradise of Maui, is a destination for honeymooners looking for a retreat that combines elegance, natural delights, and a celebration of Hawaiian culture.

Surrounded by Natural Beauty:

This resort is surrounded by one of Hawaii’s largest nature preserves and two protected marine sanctuaries. Here, you may immerse yourself in Maui’s splendors, whether it’s lazing on golden beaches, snorkeling with exquisite sea turtles, or embarking on an exhilarating dual zipline adventure across the verdant West Maui Mountains.

Golf and Spa Delights:

Golfers can tee off on one of two championship courses where the sport’s giants have left their mark. After a day of play, treat yourself to an indigenous spa ritual that will revitalize your body and soul, leaving you ready for another day of adventure.

Culinary Experiences:

The dining experiences at the resort are a trip into the heart of Maui’s culinary culture. Savor locally sourced fare that highlights the tastes of the island, and make each meal a celebration of your love.

The Ritz-Carlton Maui Kapalua provides honeymooners with the ideal combination of elegance and natural marvels. It’s a destination where you may make lasting memories while exploring the island’s natural beauty, participating in interesting activities, and basking in the warmth of Hawaiian friendliness. Your honeymoon at this resort will immerse you in the essence of Maui’s allure.

Rooms at The Ritz-Carlton Maui Kapalua

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Fire Lanai, Deluxe Guest Room, 1 King, Garden View

Fire Lanai, Deluxe Guest Room, 1 King, Garden View

1 King Bed430-sq-foot room, furnished lanai with golf course views Entertainment - 65-inch Smart TV with premium channels, Netflix, iPod dockFood & Drink - Espresso maker, 24-hour room service, and...

40 m2 King bed Golf View

TV Telephone Air conditioning Hair dryer Bathrobe Desk DVD player Private bathroom

Royal Pacific Suite, 2 Bedrooms, Club Lounge Access, Oceanfront

Royal Pacific Suite, 2 Bedrooms, Club Lounge Access, Oceanfront

2 King Beds and 1 Double Sofa Bed2550-sq-foot room, furnished lanai with ocean views Club Level - Club Lounge access, continental breakfast, lunch reception, dinner reception, and light refreshmentsLayout -...

237 m2 2x King bed, Sofa bed Ocean View

TV Telephone Air conditioning Hair dryer Bathrobe Desk DVD player Microwave

Fire Lanai One-bedroom Suite - Club Lounge Access

Fire Lanai One-bedroom Suite - Club Lounge Access

This suite offers a pool with a view. Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious suite...

111 sqm

Shower Safety deposit box TV Telephone Air conditioning Hair dryer Bathrobe Radio

Club Single Room, 1 King Bed With Sofa Bed, Club Lounge Access

Club Single Room, 1 King Bed With Sofa Bed, Club Lounge Access

1 King Bed and 1 Double Sofa Bed900-sq-foot room, furnished lanai with ocean views Club Level - Club Lounge access, continental breakfast, lunch reception, dinner reception, and light refreshmentsLayout -...

84 m2 King bed, Sofa bed Ocean View

TV Telephone Air conditioning Hair dryer Kitchenette Bathrobe Desk DVD player

Deluxe Room, 1 King Bed, Lanai, Resort View

Deluxe Room, 1 King Bed, Lanai, Resort View

1 King Bed430-sq-foot room, furnished lanai with resort views Entertainment - 65-inch Smart TV with premium channels, Netflix, iPod dockFood & Drink - Mini-fridge, espresso maker, 24-hour room service, and...

40 m2 King bed Resort View

TV Telephone Air conditioning Hair dryer Bathrobe Desk DVD player Private bathroom

Fire Lanai, Deluxe Guest Room, 1 King, Ocean View

Fire Lanai, Deluxe Guest Room, 1 King, Ocean View

1 King Bed430-sq-foot room, furnished lanai with ocean views Entertainment - 65-inch Smart TV with premium channels, Netflix, iPod dockFood & Drink - Espresso maker, 24-hour room service, and free...

40 m2 King bed Ocean View

TV Telephone Air conditioning Hair dryer Bathrobe Desk DVD player Private bathroom

Deluxe Room, 1 King Bed, Lanai, Partial Ocean View (hearing Accessible)

1 King Bed430-sq-foot room, furnished lanai with resort views Entertainment - 65-inch Smart TV with premium channels, Netflix, iPod dockFood & Drink - Espresso maker, 24-hour room service, and free...

40 m2 King bed Resort View

TV Telephone Air conditioning Hair dryer Bathrobe Desk DVD player Private bathroom

Ritz- Carlton Presidential Suite, Club Lounge Access, 1 King, Oceanfront

Ritz- Carlton Presidential Suite, Club Lounge Access, 1 King, Oceanfront

1 King Bed2560-sq-foot room, furnished lanai with ocean views Club Level - Club Lounge access, continental breakfast, lunch reception, dinner reception, and light refreshmentsLayout - Dining area and sitting areaEntertainment...

238 m2 King bed Ocean View

TV Telephone Air conditioning Hair dryer Bathrobe Desk DVD player Private bathroom

Fire Lanai, 1 Bedroom Suite, Club Lounge Access, 1 King, Sofa Bed, Oceanfront

Fire Lanai, 1 Bedroom Suite, Club Lounge Access, 1 King, Sofa Bed, Oceanfront

1 King Bed2560-sq-foot room, porch/lanai with ocean views Club Level - Club Lounge access, continental breakfast, lunch reception, dinner reception, and light refreshmentsLayout - Dining area and sitting areaEntertainment -...

238 m2 King bed Ocean View

TV Telephone Air conditioning Hair dryer Bathrobe Desk DVD player Private bathroom

Ritz-carlton Suite, Club Lounge Access, 1 King, Oceanfront

Ritz-carlton Suite, Club Lounge Access, 1 King, Oceanfront

This double room features a pool with a view. The spacious double room offers air conditioning, executive lounge access, a balcony with sea views as well as a private bathroom...

238 sqm Sea View

Shower Safety deposit box TV Telephone Air conditioning Hair dryer Bathrobe Radio

Reviews from Couples

9.1 329 reviews

Outstanding well appointed property

Exceptional · Feb 2026

The best experience, the beach is lovely, spacing is fabulous. Highly recommend for anyone traveling to Maui. The facilities are great and the Landscape is well appointed. Also the have a local restaurant near by that serves sushi an other mini market near by also

An incredible experience in paradise

Exceptional · Feb 2026

Wow. Hope you have time to read! I attended a medical conference at the Ritz Maui from January 31-February 7. Booking a medical conference at the conference rate usually means a reasonably good room, but I have a 5 year old autistic little boy with some specific needs, so I am always wary of what I book and what I need for him to travel. Having said that, we travel a LOT. Montana 6-7 times yearly, Hawaii yearly, family in Philadelphia and Atlanta yearly, at least one hunting trip yearly. So our little guy travels a lot as he is always our third wheel. Wherever we stay we need to buy an air fryer, sometimes a toaster oven, and an ice chest. His diet is very limited and specific. If it isn’t right, he won’t eat. We bring his special brand of peanut butter and honey, his specific drink mix and his specific snacks to ensure he eats during the trip. This has worked around the world as well. Luckily, we have a great friend who works with the Ritz Carlton at a signature property in California who offered to call Maui and have them reach out to us. A few days later we received an email from the Hotel manager Melissa Lee to set up a Zoom call with the head chef, their concierge, and herself with my wife to discuss our specific needs. They assured us things would be taken care of. On arriving at the hotel we were greeted by Julie, their administrative assistant of food and beverage, as well as their traditional greeter with leis for the three of us. Julie assured us that Melissa and the chef had insured we were in a room with a full refrigerator and freezer, a microwave, stovetop, and a newly bought air fryer to accommodate our 5 year old. They upgraded our room in order to do so, and when we arrived to the room the refrigerator and freezer were stocked with the specific foods Jacob would need. A welcome fruit plate only made it that much better. We had heard about the legendary customer service from Ritz Carlton but had never had the opportunity to stay there previously. Simply phenomenal. While I attended the conference, my ire and baby were welcomed throughout the hotel…the pool, beach, stores, coffee shops, restaurants, etc. People remembered our names and specifically, remembered Jacob. Melissa, the hotel manager, whom I am very sure had many more important things to do, met us for coffee one morning to chat. We bonded over Irish heritage and life’s fateful moments, making a wonderful friend in the process. Melissa was even so kind as to outfit Jake with some Ritz “swag” for the pool. Beyond these incredible experiences, the conference was amazing as well The Ritz certainly does know how to make a conference special. Wonderful Kona coffee, breakfast fruits, fresh juices and pastries for breakfast, incredible sushi and one of the best burgers ever for dinners. And on the Mai Tai scale, they are a solid 9 (the best still being Monkeypods in K’Olina with their incredible foam!). So many wonderful staff members to mention from the front desk, to the housekeepers, bartenders and servers, shop personnel, and again, their wonderful Hotel Manager Melissa. An incredible place I hope to visit again and again.

Great stay

Exceptional · Feb 2026

Enjoyed our stay at the Ritz Carlton Kapalua. Our room was very nice and with a view of the ocean and Molokai in the distance. The beds were very comfortable. Great dining options available on the property. The pool was great and we had no issues getting lounging chairs by the pool. Unfortunately a few days into our stay, due…

Solid resort but probably will not return

Great · Feb 2026

We spent three nights at the Ritz-Carlton on our way to Japan. While we enjoyed our time at the property, I am not sure that we will return. We booked an American Express FHR rate that included breakfast for two as well as a $500 resort credit. With those inclusions the price ended up being about the same as the Westin or Sheraton Kaanapali. The Ritz-Carlton is certainly a step up from either of those properties. As a Bonvoy platinum booking on an FHR rate, we did not receive any noticeable upgrade. We were on a third floor room overlooking the massive resort pool. We did have a partial ocean view in the distance. The room is nicely sized and well maintained. The bed was very comfortable and we were given a bottle of prosecco as a welcome amenity. The bathroom is also nicely sized with a separate tub and well sized shower. Slight ding for not having double sinks or a bidet toilet as many luxury hotels in Hawaii do. The food and beverage were pricy and disappointing. We had dinner the first night at the Banyan Tree restaurant. The food was just okay and the fish could have been fresher. For two of us, the meal was $275 and not nearly as good as what we had at Merriman's two nights later. The breakfast buffet was the highlight of the food with a large variety on offer. Not sure of the price, as it was included in our rate. The pools at the resort are expansive. We never had a problem finding a lounger and umbrella. The beach is quite a ways down hill (long hike back up), but they do have buggies that will take you back and forth. When we were there, the beach was a bit too rough for swimming. Also found the $65 valet parking and $55 resort fee a bit steep. I know this is Hawaii, but come on... The Kapalua location is a plus and a minus. The area is a lot less crowded than Kaanapali. We made the mistake of going into Kaanapali for dinner one night and it was much more hectic. The downside of the location is that it is a long drive if you want to go anywhere outside of Kapalua. Next time we might consider Wailea.

Hotel/Resort Heaven

Exceptional · Jan 2026

This is the absolute heaven regarding hotels/resorts. The location and the setup sure is hard to beat. The friendliness of the whole staff shall be the rolemodel for all such businesses. The best of the best!!

Great resort option even for solo travel

Great · Jan 2026

First thing first - absolutely top class service across concierge, front desk, house keeping, restaurant (breakfast and banyan tree) Though my favourite is the concierge team who I was in touch before arriving to book all my tours. Super helpful and professional team. Front desk as expected delivered a great service with a smile. Whenever and wherever you are in…

A beautiful stay at the Ritz Maui

Exceptional · Dec 2025

I was somewhat worried, reading some of the reviews about this property, and the negative experiences people had. Our experience was wonderful, and it’s my impression that many of the people with bad experiences come from a place of entitlement and this dampens their experience. Please see my review below: Arrival & Check-In From the moment we arrived, the experience felt special. We were greeted with beautiful handmade leis, which immediately set the tone for the stay. Roberto at the front desk was exceptionally kind and welcoming—he thoroughly explained the resort amenities and generously upgraded us to a partial ocean view room. Check-in was seamless, relaxed, and genuinely warm. Bell Services Ken, our bellman, was wonderful. He delivered our bags promptly, was extremely friendly, and even offered to get ice for us. These small gestures made a big difference and reflected the consistently thoughtful service throughout the resort. Housekeeping The housekeeping team was fantastic. Every day they swept the hardwood floors to remove sand, refreshed towels, and kept the room spotless. While there was no turndown service, their attention to detail and consistency really stood out, and the room always felt immaculate when we returned. The Property, Beach & Location The property itself is absolutely stunning. The beach access was a major highlight—guests are provided complimentary towels, umbrellas and two lounge chairs, which made beach days effortless and relaxing. The Burger Shack offering takeout that you can bring down to the beach was incredibly convenient and veggie burgers and shakes were delicious! Ocean conditions varied during our stay (December): one day was calm and perfect for swimming, while other days had stronger waves. On one of our swims, we were lucky enough to see a sea turtle glide right past us—an unforgettable experience. The location is excellent—just a scenic walk to Kapalua Bay via a beautiful coastal trail. The resort also neighbors the Montage, which is a great place to grab drinks or visit the spa. An especially convenient perk of the location is the nearby Honolulu Market, located just steps from the resort. This market is incredibly well priced—comparable to Target or Walmart prices in town—which is rare for resort-adjacent shopping in Maui. They sell everything you might need: beer and wine, coffee, breakfast items, sandwiches, Dole Whip, snacks, beach supplies, and souvenirs. We highly recommend buying alcohol and snacks here to stock your room during your stay—it’s convenient, affordable, and well stocked. Dining Experiences Banyan Tree Restaurant: We dined here twice and it quickly became our favorite. The Mai Tais were the best we had on the island (significantly better than the famously hyped Monkeypod). The food was delicious, the service was excellent, and the ocean views were stunning. Highly recommend the Maui onion dip with their fresh bread. The wine selection was also outstanding. Our server both nights, Marissa, was wonderful. Sushi Bar & Patio Wine: We also enjoyed the sushi bar and had wine on the patio—both were very good and made for relaxing, enjoyable evenings. Luau Experience The luau had several positives: • Open bar with Moët, cocktails, wine, and beer • Lei greeting upon arrival • Complimentary photo opportunity • A show that told a meaningful story of Hawaiian culture • Food that was fairly good However, there were notable downsides. Because the luau is indoors, the excitement of the fire dancing was limited—they couldn’t throw flames, which diminished the impact. There were also relatively few dancers, making the performance feel smaller and slower than other luaus we’ve attended. Additionally, the vegetarian option was simply seasoned tofu, which was disappointing given the $250 price point. Overall, the luau was below average in both experience and food. I would recommend going off site for a luau. Pool & Oasis Daybed Experience Booking an Oasis daybed was one of our favorite parts of the trip. From 11 a.m. to 5 p.m., we had attentive food and beverage service, a 10% discount on food, and $40 off sparkling wine bottles (including Prosecco), which made it an incredible value and a lot of fun by the pool. While there was some pool maintenance during our stay, the resort handled it extremely well. We were informed ahead of time, and the work was scheduled so that only one of the three pools was affected at any given time. The pools were never overly crowded or noisy. Activities & Experiences • E-Bike Tour: We did the e-bike tour with Allison, who was absolutely wonderful—patient, kind, and incredibly knowledgeable about the coastline, wildlife, and Hawaiian history. This tour is a 10/10 and a must-do. • Lei-Making Class: Free and very fun. • Stars & S’mores: A lovely evening event where we made s’mores and met other couples. • Friday Market: Featured local vendors, including a snorkel guide we later went out with who was excellent. • Beach Cruisers: Complimentary bikes available to ride along the coastline—beautiful and such a thoughtful perk. Anniversary Celebration & Special Touches The Ritz-Carlton truly went above and beyond to celebrate our anniversary. Upon arrival, we found chocolate-covered strawberries and a handwritten note in our room. Midway through the trip, we received a bottle of wine and homemade banana bread with another thoughtful note. At the end of our stay, we were gifted a beautiful ukulele, a book on the history of Maui, a hand-carved wooden bookmark, and a Hawaii fridge magnet. These gestures were incredibly meaningful and exemplified exceptional hospitality. Shopping & On-Site Staff The retail staff throughout the resort were consistently friendly and helpful. There was also a sunglasses stand near the pool—an especially fun stop. The salesperson was wonderful and helped me choose a beautiful pair of pink Maui Jim sunglasses. Spa We did not use the spa on the property, primarily because there was not an outdoor/scenic co-ed relaxation pool area suitable for couples. Concierge, Valet & Front Desk The concierge team was incredibly accommodating and handled all of our excursions and bookings flawlessly. The front desk made both check-in and check-out effortless and was always happy to answer questions. Valet service was outstanding. On two occasions, we requested our car at extremely early hours (around 4 a.m.), and it was always ready. We never waited more than 2–3 minutes after calling down. They frequently offered towels and water when we left for excursions and happily took used towels when we returned. Room & Amenities The room was more traditional in style—less modern and a bit dated—but still beautiful and very comfortable. The patio had a lovely ocean view. The bed was exceptionally comfortable, with down pillows and a duvet fully encased in a duvet cover. The room featured his-and-hers closets, two plush spa bathrobes, a Nespresso machine with pods replenished daily, a mini-fridge, room safe, and a six-drawer dresser. The Diptyque shampoo, conditioner, and body wash were a luxurious touch. Overall Impression This was an exceptional stay. While not everything was perfect (notably the luau), the warmth of the staff, attention to detail, anniversary celebrations, and overall hospitality truly set this Ritz-Carlton apart. We left feeling genuinely cared for and already look forward to returning.

Peaceful Paradise

Exceptional · Dec 2025

My husband and I had a wonderful trip to this resort this past September. Joy greeted us with lei’s and really set the tone for what was a wonderful stay. The room was lovely. The bed was extremely comfortable. The resort had many activities for the guest so we also enjoyed golfing and zip lining while there. I would highly…

Amenities & Facilities

Health or beauty spa nearby Free beach shuttle Guest education on local ecosystems and culture Clubhouse Electric bicycle charging station Fitness facilities (surcharge) Non-smoking rooms Air conditioning Restaurant Room service Terrace Family rooms

Check-in: 04:00 PM

Check-out: 12:00 PM

Please note: Only the "Breakfast Included" rate includes a daily breakfast for 2 adults. Additional breakfasts can be purchased for an additional fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay.

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The Ritz-Carlton Maui Kapalua

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About The Ritz-Carlton Maui Kapalua

Rooms at The Ritz-Carlton Maui Kapalua

Fire Lanai, Deluxe Guest Room, 1 King, Garden View

Royal Pacific Suite, 2 Bedrooms, Club Lounge Access, Oceanfront

Fire Lanai One-bedroom Suite - Club Lounge Access

Club Single Room, 1 King Bed With Sofa Bed, Club Lounge Access

Deluxe Room, 1 King Bed, Lanai, Resort View

Fire Lanai, Deluxe Guest Room, 1 King, Ocean View

Deluxe Room, 1 King Bed, Lanai, Partial Ocean View (hearing Accessible)

Ritz- Carlton Presidential Suite, Club Lounge Access, 1 King, Oceanfront

Fire Lanai, 1 Bedroom Suite, Club Lounge Access, 1 King, Sofa Bed, Oceanfront

Ritz-carlton Suite, Club Lounge Access, 1 King, Oceanfront

Reviews from Couples

Outstanding well appointed property

An incredible experience in paradise

Great stay

Solid resort but probably will not return

Hotel/Resort Heaven

Great resort option even for solo travel

A beautiful stay at the Ritz Maui

Peaceful Paradise

Amenities & Facilities

Check-in & Check-out

Important Information

Location

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