Sunset at the Palms

There is not a more relaxing, small, private, tropical resort in the world! We loved that everything is outdoors. There are no elevators here only palm trees, hibiscus flowers, birds chirping, and the cutest cats wandering the grounds. We loved the food, the warm water at the beach, the friendliest...

There is not a more relaxing, small, private, tropical resort in the world! We loved that everything is outdoors. There are no elevators here only palm trees, hibiscus flowers, birds chirping, and the cutest cats wandering the grounds. We loved the food, the warm water at the beach, the friendliest staff, and the private feel of the rooms. Seriously it's not a surprise at all how many returning guests we met while here. Once you stay once, you'll never want to go anywhere else.

We spent a week at Sunset at the Palms. It was a great experience. This is a quaint resort with rustic "Tree House" rooms, wandering paths, a ton of birds and interesting plants and flowers throughout. There are only 2 rooms per Tree House, so the rooms are very private....

We spent a week at Sunset at the Palms. It was a great experience. This is a quaint resort with rustic "Tree House" rooms, wandering paths, a ton of birds and interesting plants and flowers throughout. There are only 2 rooms per Tree House, so the rooms are very private. They are also well finished and maintained and the A/C worked great. The pool isn't huge, but this is not a Mega-resort and there is a pool bar. The star of the show is their beach. Though it's across the street this allows for substantial room, wonderful views, great walks, minimal surf, clean, well maintained and full service. The crossing guard is always there to help and the beach closes at 7:00. We never found the beach closing an issue as we were pretty spent by that time. All of the dining areas are open-air, with fans and we found them quite comfortable. The concierge and all tge staff were great and always there to enhance your stay. Truly a unique resort and destination

We loved the resort, the birds and lizards. Beautiful and peaceful. The grounds and beach were spectacular. Food was top notch at the restaurants, the beach grill and the a la carte. The people were the best. I cant name them all, but here are a few: Britney, bar person,...

We loved the resort, the birds and lizards. Beautiful and peaceful. The grounds and beach were spectacular. Food was top notch at the restaurants, the beach grill and the a la carte. The people were the best. I cant name them all, but here are a few: Britney, bar person, Damion, life guard/beach, Shanica at the blue cafe, Curt one of the chefs at the "chefs choice dinner, Cashway at the martini bar, Tanisha the supervisor at chefs choice and Amanda and Krystal at the front desk. Spent most of our time at the beach and it was amazing. Crystal clear water excellent beach, and the food and drinks were delicious. The only thing that was a little annoying was the traffic noise, That being said the crossing guards were fantastic keeping us very relaxed people safe from the traffic. Definitely the guardian angels of Sunset at The Palms. Thanks to the whole crew at the resort, it was a great experience.

Excellent, absolutely beautiful, peaceful resort. Very particular and original. If you’re looking for peace and quiet, this is the resort for you. The greenery and amount of different plant species on the site are absolutely spectacular. The style and originality of the treetop rooms are stunning. Highly recommended. Enjoy.

The resort was gorgeous throughout. The grounds were beautiful and well taken care of-lush palms and fragrant flowers along our walk to our unit. The individual treehouses made us feel like we were vacationing on our own and the beds were comfortable. We had great food at the Lotus Leaf...

The resort was gorgeous throughout. The grounds were beautiful and well taken care of-lush palms and fragrant flowers along our walk to our unit. The individual treehouses made us feel like we were vacationing on our own and the beds were comfortable. We had great food at the Lotus Leaf and Chef's Showcase. The waitstaff, concierge, crossing guards, beach attendants were all very friendly and helpful. There was a short walk across the street to the beach area, which we didn't mind at all. We never had to fight for a good spot on the beach. The mixed drinks were great, especially the Orange Blossom and Pina Colada's. There atmosphere was great for couples looking to relax and take it easy in a more intimate setting. The entertainment ranged from a steel drum player/singer to a reggae trio to a full band. Brenda and Davina provided a relaxing massage on our 2nd day which was great after being on a plane all day. Overall, we had an amazing time and can't wait to return.

Where to begin. Went for my partners 30th. Was everything we hoped for and more. Staff were lovely. Food was delicious. Beach was amazing. Rooms were quaint and nice. They did a lovely spread on her birthday and breakfast with their local goat, Betty. Didn't really have a fault to...

Where to begin. Went for my partners 30th. Was everything we hoped for and more. Staff were lovely. Food was delicious. Beach was amazing. Rooms were quaint and nice. They did a lovely spread on her birthday and breakfast with their local goat, Betty. Didn't really have a fault to be honest. We will be back. Special shoutouts to Cornelius for being a lovely guy Caswain for being one of my favourite bartenders, made lovely drinks and was full of stories. Would come back just for him Lannette for always being friendly and full of knowledge Tarine was super helpful whenever we need anything. Tom & Jess

We recently stayed at Sunset at The Palms and let me start by saying the resort is beautiful!!!!!! The staff were amazing and very helpful whenever we needed anything . The issue was with the food and drinks, they unfortunately were terrible. We read a lot of reviews about how...

We recently stayed at Sunset at The Palms and let me start by saying the resort is beautiful!!!!!! The staff were amazing and very helpful whenever we needed anything . The issue was with the food and drinks, they unfortunately were terrible. We read a lot of reviews about how great the food was but it unfortunately was not good at all. The other issue we had was the entertainment was minimal at best. We did not go there to “party” but something more than a piano bar for entertainment would have been nice to see. Also it seems that the resort was very popular for an older age bracket (like 70+) which is fine but just not our vibe. Again the resort is beautiful and the staff are great but this is not a resort we would recommend anyone to go to for the honest reasons I listed. Thanks to the staff for trying their best each day!

This was our sixth stay at this hotel. We keep coming back not only because of the beautiful sea, the snow-white beach and the enchanting nature, the excellent food, but mainly because of the people who work here. Over the years we have already formed special relationships with many of...

This was our sixth stay at this hotel. We keep coming back not only because of the beautiful sea, the snow-white beach and the enchanting nature, the excellent food, but mainly because of the people who work here. Over the years we have already formed special relationships with many of them that could be called friendships. We can feel that they take care of their guests, for example, by remembering what coffee or wine we like, where we like to lie on the beach, and by preparing our favourite sandwich for our departure. Just to name a few, Trudy and Tavrik from reception, Clodete, Shanon from the bar and restaurant in the hotel as well as on the beach, Charles Chambers from the kitchen, Delsey from the beach and Gladstone Norman from engneering. I am already looking for a suitable date to stay next year.

We had a wonderful stay at Sunset at the Palms and would not hesitate in recommending it. Absolutely all of the staff were very friendly and helpful (sorry - too many names to mention!) Special mention for Donna the manageress who went great lengths to help out when I had...

We had a wonderful stay at Sunset at the Palms and would not hesitate in recommending it. Absolutely all of the staff were very friendly and helpful (sorry - too many names to mention!) Special mention for Donna the manageress who went great lengths to help out when I had to visit a local doctor to treat a minor sting infection. We look forward to seeing you all again!

Check in was great. well organized and efficient. Staff during the whole stay was amazing. The food at the sit down dinners was amazing. Chef Mike was great and his students as well. The martini bar is very nice. Piano Paul is amazing as well. Definitely a relaxing place and...

Check in was great. well organized and efficient. Staff during the whole stay was amazing. The food at the sit down dinners was amazing. Chef Mike was great and his students as well. The martini bar is very nice. Piano Paul is amazing as well. Definitely a relaxing place and will hopefully return soon. Very safe and friendly. The excursions are extra but lots of fun. Our dinner alone was spectacular.

We were so impressed with this resort and we have been to our fair share of all inclusive!! The staff were super friendly, accommodating, welcoming and I mean everyone from servers, landscaping, housekeeping, maintenance, everyone you pass greats you and asks “how are you doing today?” Everything was clean and...

We were so impressed with this resort and we have been to our fair share of all inclusive!! The staff were super friendly, accommodating, welcoming and I mean everyone from servers, landscaping, housekeeping, maintenance, everyone you pass greats you and asks “how are you doing today?” Everything was clean and well groomed. We stayed in a tree top room or cabin as I called it. The bed was very comfortable, lots of pillows, the deck had a gorgeous lush tropical view. You could open the doors and enjoy it right from the bed. The food was outstanding!! Different every night at the buffet and extra theme night dishes. The Chef’s Showcase, one of the a’la carte restaurants, truly wonderful! I had a special dietary requirement, and the chef came over to my table that night and made sure that I was able to taste all of the flavours of his menu without compromising my restrictions. I’ve never encountered that at any other resort. Let’s talk about the beach..The private beach is a piece of heaven! It is not overcrowded like most large resorts. The water is calm, as it’s in a bay, a beautiful swimming area so bring a floaty, plenty of sun and shade spots for all. Of special note; the second last day we were there, I was in the shower when one of my diamond stud earrings fell out and went down the drain. The maintenance staff responded extremely quickly, they opened the trap under the cabin and found my earring! It’s that type of care & attention, along with the fact that we met a large number of return guests during our stay, which speaks volumes to the resort and its staff. You arrive as a new friend, and leave as part of the Sunset at the Palms family.

I am torn between shouting our experience from the rooftops or keeping this little gem a secret. This place is nothing short of amazing! We absolutely loved our stay and cannot wait to return. We loved it so much that next time will be a much longer stay! The service...

I am torn between shouting our experience from the rooftops or keeping this little gem a secret. This place is nothing short of amazing! We absolutely loved our stay and cannot wait to return. We loved it so much that next time will be a much longer stay! The service and food are by far the best of any all-inclusive resort we have stayed in the Caribbean. I do not think I could say enough extraordinary things about the staff! While planning our trip, I read hundreds of reviews and stumbled upon this resort by accident. All the reviews were spot-on except no one mentioned this resort is occupied by mainly older couples - and by "older" I mean mainly retired-plus age. We in our mid to late 40s and we were definitely the minority age group. We met some lifetime friends and everyone, of all ages, are super nice but this place is quiet, very quiet. Although this was perfect for us it may not be perfect for some. We were initially welcomed to the property with the sweetest smiles and kindness of the concierge staff. Our room was inviting and covered with beautiful flower petals, as well as robes on our bed and homemade cookies. The fridge was stocked with soda, water and beer and was replenished each day by housekeeping. This resort is cozy, and everything within the resort is a quick walk away, including the beach across the street. The treehouse rooms are a much better alternative to the high-rise hotels but could use a little updating. We loved the beams, high ceilings and spaciousness of our room but our showerheads didn't work well, and the walls could certainly use some fresh paint. These are all minor and did not take away from our total experience here. Again, we cannot wait to return. At Sunset at the Palms, you arrive as friends and leave as family.

We've stayed at about twelve resorts in the Caribbean, and this one is at the top of our favorite's list. It's very laid back, no loud party areas, and we really appreciated that. The service was excellent, the staff there are on top of everything. The food was really good....

We've stayed at about twelve resorts in the Caribbean, and this one is at the top of our favorite's list. It's very laid back, no loud party areas, and we really appreciated that. The service was excellent, the staff there are on top of everything. The food was really good. Most nights we had the buffet, which was the best buffet we've had at a resort. One night we ate at the Lotus Leaf, and another night we did the Chef's Showcase. We enjoyed both. The breakfast buffet was hands down the best. For a smaller resort, we were impressed with the entertainment. They have a sing along type pianist most nights, a Reggae band came a couple nights, and there was Karaoke one night. The rooms are set back in a very tropical like setting, you feel like you're staying in a botanical garden. The rooms were very comfortable, the AC worked great, and the bed was comfortable (not hard or overly soft). One of their gardeners of 20 years (Lynford) does a tour a few times a week, where he describes all the plants and flowers on the property, that was a nice touch. Their spot on the beach is perfect. Their beach area is very chill, no loud music, plenty of shade, bathrooms, a grill and a bar. I was really impressed with the number of great beach chair spots that had shade, everyone got a great spot, and you didn't have to get there at 7am to claim one. Even if you showed up at 11am, you got a good spot. Just down the beach is a number of vendors where you can shop for local crafts. You can also take a nice stroll in either direction, since they are in a quarter moon shaped bay, it's about 3/4 mile in either direction until it dead ends. Also, the area felt very safe. Local vendors will walk by selling things from time to time, but they are not pushy (most were comical, and the crowd loved them), and the staff at the resort keep an eye on them. We never worried about our belongings when we got up to use the restrooms or get some food. We did a couple excursions, which the concierge did a great job setting up for us. We did an afternoon catamaran tour that took us snorkeling then to the famous Rick's Cafe, and was timed so the ride back was during the sunset. We also took a private taxi to Appleton Estate's Rum Experience. It was a couple hour drive, and the concierge set us up with an excellent cab driver that was basically a tour guide on the way there, and he drove very gently. Appleton has a great setup, and does an excellent tour. For being there during the busy season, we never felt like we were somewhere busy, they are very well staffed to make everyone feel like their most important guest. Lastly, we met a number of people that have been there 10+ times, which is a testament to how great Sunset at the Palms is.

Definitely worth returning to. Showing its age a little, but lovely at every turn. The food is yummy, the personnel could not be more friendly. Shame on the Palms for not repairing its beautiful grand piano for Paul, the well loved piano man.

If you’re looking for satisfying customer service..this is your place The resort isn’t the newest or modern however it’s clean and comfortable. But the staff is what makes this place an amazing experience. Can’t think of any company that can surpass their customer service in 2025..

10/10 highly recommend. Lynette in the first shop is amazing! We went for my boyfriend’s 50th birthday and we had a blast. The beach is beautiful and the staff are so nice. We had the hot tub and pool to ourselves every night. We love the peacefulness of this resort.

Arrived exhausted after a long flight from the UK but as soon as we entered SSATP we were welcomed by the friendly reception staff and given a quick tour of the hotel before being shown to our cabin. We were blown away by the beautiful gardens ( Linford the head...

Arrived exhausted after a long flight from the UK but as soon as we entered SSATP we were welcomed by the friendly reception staff and given a quick tour of the hotel before being shown to our cabin. We were blown away by the beautiful gardens ( Linford the head gardener is the tops),we could hear the Tree frogs as we walked along to our cabin. The bed was super king sized and very comfortable. The room was large with a well stocked fridge,but did lack any drawers. We did have a closet to store clothes,which was acceptable ,if a little quirky . The food here was excellent, the wine served with our meals was very acceptable. There were local fruits,vegetables alongside a good choice of meat/fish dishes. We never had to queue to be seated at a table in any of the restaurants or beach bar. The beach is beautiful and we watched the sunset on Wednesday the restaurant is moved to the beach (unless there's a storm) where an amazing barbecue takes place. The staff were friendly ,helpful and polite throughout our two week stay. The pool and the surrounding area were immaculately kept clean, towels plentiful and a fantastic pool bar serving delicious cocktails and drinks. The coffee bar was just behind the pool so life was easy & we had the most relaxing holiday ever ! There wasn't a lot of entertainment in the evening but there was a band on a few evenings, a singer and a great pianist. We were more than happy to sit with a 'Jiggy Coffee' and chat to fellow guests and staff. We took a trip to the YS Falls which was organised by the hotel for us. We traveled with 4 other lovely guests in a mini bus/ taxi driven by the incredible Sinclair. This man is a gem ! He chatted to us throughout the trip telling us lots of stories about life in Jamaica and made the 2 hr journey to the falls enjoyable. After a swim in the falls we went to the Black River Safari where we saw several crocs in their natural habitat. After a fantastic holiday we hope to become green band holders on our next visit and join the many other returnees to this unique hotel.

While the resort is nice and peaceful be aware that there is nothing modern or updated at all. We felt like we were dropped into 1982 when we arrived. Our room had a physical hotel and safe key, others in our group did have keycards, but not us even though...

While the resort is nice and peaceful be aware that there is nothing modern or updated at all. We felt like we were dropped into 1982 when we arrived. Our room had a physical hotel and safe key, others in our group did have keycards, but not us even though we were in a “premium” room. The workers and food were very good, so no complaints there. The beach is across the road, but there is a full bar, food and restrooms there. We never had an issue getting a lounger, but they are in need of replacing a big number of chairs. Overall the resort is OK, but for the price point it doesn’t hit the mark.

We just returned from an amazing Babymoon to Sunset at the Palms. It was so relaxing and quiet, the perfect place to re-charge. The staff is wonderful, and the food is delicious - not your standard mass-produced all-inclusive junk! The Lotus Leaf Restaurant and Chef's Showcase Dinner were both fantastic....

We just returned from an amazing Babymoon to Sunset at the Palms. It was so relaxing and quiet, the perfect place to re-charge. The staff is wonderful, and the food is delicious - not your standard mass-produced all-inclusive junk! The Lotus Leaf Restaurant and Chef's Showcase Dinner were both fantastic. The small boutique setting means you get to know the staff and even other guests by Day 2. Definitely not a party location, if want a club atmosphere than you should go somewhere else. The Palms is for those who want to relax, reconnect and experience wonderful service. Very loyal guest population, especially for a Caribbean all-inclusive...most of the couples we met were on their 2nd or 3rd return trip and we can understand why! Strongly recommend you see Petulia at the on-site Spa if you want a great massage, she is excellent! Also, do yourself a favor and book your airport transportation with Lloyd, he will get you there quickly but safely. Only negative is street noise (sometimes loud) can be heard from the rooms - bring ear plugs or download a white noise app if you're a light sleeper.

Possibly the most relaxing 4 Days we have ever had. We went here after our wedding for a short honeymoon and it was the get away we needed. The Staff was attentive and kind, the Food was great, the drinks were strong and all the other guests were there for...

Possibly the most relaxing 4 Days we have ever had. We went here after our wedding for a short honeymoon and it was the get away we needed. The Staff was attentive and kind, the Food was great, the drinks were strong and all the other guests were there for the same thing; To relax and do nothing! It was fantastic to connect with people from around the world without feeling like your in a rat race for amenities or events. The resort is beautifully landscaped and all the tree houses (rooms) are situated within a tropical botanical garden that enhances the relaxation experience. The Resort hosts social events every night that were a blast: from Karaoke to live music to a mixology class, which was more of a cocktail tasting rather than class! The best thing was that you could opt out of any of these events and it would not disrupt your ability for privacy and seclusion if you were looking for less socialization. The resort is older and not as modern as some other all-inclusive resorts, but that enhances the relaxation experience. It felt like you were staying in a family cottage and not just another hotel room. It was overall a great experience. We would definitely consider coming back and would recommend to those who want to relax. The Pros: 1. The Scenery is beautiful. You feel like your in the rain forest. The greenery is relaxing and different than an urban setting. The sunsets on the beach were absolutely stunning. 2. This is a place to relax: sit at the pool or beach, get served drinks, ignore responsibilities, and be unbothered. Catch up on your reading list, unplug and sit and enjoy the sounds of the birds, waves, and reggae. 3. Staff is very attentive and kind. Smiles and kindness go a long way here! The vibes reciprocate! 4. If you are an active person, they have paddleboarding, kayaking, and pedal boats available. You can walk on the beach if you would like or the have a great Gym that is hardly used. You do not need to miss your work out schedule. 5. Lots of people here make it their yearly vacation and keep coming back again and again. It shows how enjoyable it really is. The Cons: 1. The resort is about 1.5 Hours away from MBJ Airport, however, we did enjoy seeing the Jamaican Coastline. We would highly recommend the private Shuttle to save on time and get to relaxation as quickly as possible. 2. The Resort is located on a major road and can be heard throughout the night. Not too bad if you are used to living with road noise, but if you are not used to it, it could be a problem. Additionally, there is a private airport in close proximity, that you can hear and see small planes take off and land. It is not a very busy airport, but still noticeable. 3. If you are looking for a big party or club scene, there is not the resort for you. The lounge events end at 11pm and the birds will wake you up at sunrise. 4. The beach does have people trying to sell things and play music for money, which could be seen as a nuance to some. They move along quickly and the resorts security prevent people from being bothersome. 5. Like many resorts in the Caribbean, I do not know if we would have ventured too far from the resort. Recommendations: -Book the Private Shuttle from the Airport -The Catamaran to Rick's Cafe was a blast! Note: it is loud and the music is more club-like than relaxing. The Crew makes it very fun. -Breakfast with Betty was very unique and enjoyable if your an animal lover.

Oh Sunset at the Palms. You never cease to amaze us. From the amazing staff, good food, wonderful beach, and chill atmosphere, you certainly make our visit to Jamacia wonderful. 2nd time at this resort, already looking to book our 3rd. To the amazing staff at the front desk ,...

Oh Sunset at the Palms. You never cease to amaze us. From the amazing staff, good food, wonderful beach, and chill atmosphere, you certainly make our visit to Jamacia wonderful. 2nd time at this resort, already looking to book our 3rd. To the amazing staff at the front desk , servers, bartenders, coffee stop, and beach staff, you were wonderful as always. Thank you for the incredible stay. We'll see you see you sooner than later

We enjoyed a romantic Valentines Week at this lovely low-key getaway! Comfy spacious room elevated among the lush trees, easy short walk to the main lodge for dining and piano bar, and a stroll to the nearby beach for sunning or Hobie Cat sailing, made for a relaxing experience. Staff...

We enjoyed a romantic Valentines Week at this lovely low-key getaway! Comfy spacious room elevated among the lush trees, easy short walk to the main lodge for dining and piano bar, and a stroll to the nearby beach for sunning or Hobie Cat sailing, made for a relaxing experience. Staff are attuned, gracious and engaging. Paul at the alternate-evenings piano has a twinkle in his eye and joy in his soul. Wednesday evening beach dinner gives special attention to guests who know a Good Thing and return for repeat stays. Montego Bay airport pickup and return was seamless.

Just returned after two week stay at Sunset at the Palms. Lovely hotel set in beautiful tropical gardens and only a short walk to a lovely private beach, complete with very good beach bar providing good food and immaculate toilets. The vibe at the hotel is very laid back, quiet...

Just returned after two week stay at Sunset at the Palms. Lovely hotel set in beautiful tropical gardens and only a short walk to a lovely private beach, complete with very good beach bar providing good food and immaculate toilets. The vibe at the hotel is very laid back, quiet and peaceful. Big shout out to all hotel staff, welcoming and friendly. Can’t remember all the names, but thanks to Tamika, the lady with the generous bosom, who made my wife feel so special on our first night, Claudette, Tishuana, Nadine, Alison, Andre, Jason, Britney and Bianka on reception, to name but a few, all the staff working on the beach, who kept it pristine. Really enjoyed our stay at The Palms and would return in a heartbeat. Just one slight criticism: Mini bar in room could be better stocked, maybe with some miniature spirits and soft drinks. Thank you Sunset for a lovely holiday, hopefully see you soon.

We have been to numerous 5 star resorts and we can honestly say this resort beat them all . The staff all were amazing, they aways had smiles and would stop at chat . The food was the best we’ve experienced . The rooms and setting can’t be beat if...

We have been to numerous 5 star resorts and we can honestly say this resort beat them all . The staff all were amazing, they aways had smiles and would stop at chat . The food was the best we’ve experienced . The rooms and setting can’t be beat if you’re into a small gem of a place. First time at a resort were we could sit at the beach or pool and get seats . There was always some entertainment going on at night , but not a party place if your after that . We always gave tips out of respect for the staff who work so hard and make this place special we will be returning

Where do I begin? Such an amazing experience! You are staying in a lush tropical garden, in your own private "treehouse" with amazing staff. If you don't like the big or compound style resorts, this s definitely your place. As I said, the staff is so wonderful. Everyone is so...

Where do I begin? Such an amazing experience! You are staying in a lush tropical garden, in your own private "treehouse" with amazing staff. If you don't like the big or compound style resorts, this s definitely your place. As I said, the staff is so wonderful. Everyone is so personable and you do get to have a repertoire with them. Lynette, who runs the gift shop was amazing to have conversations with and was always so helpful — whatever we needed, she helped us out with it. We had to hug before I left, she's that epic! I love that they pre-book you for your special dining experiences, all of which were superb. These chefs clearly put love into their food, beside their quality cooking skills. I could keep going on and on... just do it. You won't regret it. Just remember to treat the staff well — not just with manners — with tips. They work long, hard hours and do it with genuine smiles and big hearts, all while making your experience top-tier.

We spent a great week at this fantastic hotel. The rooms are very clean, spacious and well kept. The gardens around each room are beautiful and extremely well kept by Linford who gave us the garden tour. He really knows his stuff!! We ate at all 3 restaurants with plenty...

We spent a great week at this fantastic hotel. The rooms are very clean, spacious and well kept. The gardens around each room are beautiful and extremely well kept by Linford who gave us the garden tour. He really knows his stuff!! We ate at all 3 restaurants with plenty of choice and all 5 star. What really makes this hotel though is the amazing staff. All staff are so attentive, happy and can’t do enough for you. A special thank you to Jason, Tameika and Cornelius who kept us entertained with their amazing personalities. Paul & Sarah

Our third trip to Sunset, and everything is still as expected--excellent all around. The buffet dinners satisfy. We took advantage of the Lotus Leaf Restaurant this time around and two of the three dinners we ate there were among the best food I've ever had. Everything else was top-notch too....

Our third trip to Sunset, and everything is still as expected--excellent all around. The buffet dinners satisfy. We took advantage of the Lotus Leaf Restaurant this time around and two of the three dinners we ate there were among the best food I've ever had. Everything else was top-notch too. We will, no doubt, return again a fourth time.

We have just returned from our seventh visit to Sunset at The Palms, and we will be booking again for 2026 very soon. SATP is the place to relax and recharge your batteries. Each year we are welcomed back by the incredible staff who always go out of their way...

We have just returned from our seventh visit to Sunset at The Palms, and we will be booking again for 2026 very soon. SATP is the place to relax and recharge your batteries. Each year we are welcomed back by the incredible staff who always go out of their way to make your stay as enjoyable as possible. The cabins are set in stunning gardens, filled with birdsong and beautiful flowers. The entertainment is low key. Many a happy evening can be spent around the piano with Paul, the pianist, singing along with fellow guests whilst sipping delicious martini cocktails. The beach is stunning, kept scrupulously clean by the beach staff who will help you find a shady spot to put your sunbed and enjoy a cooling drink. The beach restaurant and bar serve excellent food and drink and the sea is crystal clear. We meet many returning guests each year who have now become firm friends as have the staff. This place is Nirvana!

My wife and I just returned from our stay at the sunset at the palm resort in Negril. The highlight of our trip was without a doubt, the wonderful people who work at the resort. From Claudette, to Nadine, to Odine, Cashwayne, and Shirlane, the list goes on. The resort...

My wife and I just returned from our stay at the sunset at the palm resort in Negril. The highlight of our trip was without a doubt, the wonderful people who work at the resort. From Claudette, to Nadine, to Odine, Cashwayne, and Shirlane, the list goes on. The resort and the grounds are beautiful, although the rooms are little dated and in need of a refresh. Don’t forget your big spray, this is a must as the resort is in what might be considered a rainforest. This resort is not directly on the beach, having said that, don’t let that influence your decision to book. The walk to the beach is less than 5 minutes. The food was, as expected I would say. We have been to Jamaica several times and the food does not disappoint. Sunset palm is no different, we could always find something delicious to eat. If going as a couple I would suggest the couples massage. It was one of the highlights of our vacation. For the most part our vacation was very satisfying. As far as negatives…there are a couple. We were only able to book one a la carte dinner during our 7 day stay. This was a huge disappointment for us. When you are paying what we consider a significant amount of money for a vacation, the expectations are greater, and in this case the resort fell below those expectations. Secondly, although not a huge negative, the resort is adjacent to a busy road. The noise from the traffic was at times loud and as a result took away from the overall experience. Rating the experience on a scale from 1 to 5. Rooms 3 Food 4 Beach 3.5 Staff 5 Overall experience 3.5-4

Awesome place. It's amazing to go from a jungle experience and then cross the street to a beautiful private beach. Everyone was extremely friendly, service and food were great. My wife loved the gift shop, where surprisingly the prices were comparable to the vendors out on the beach. That said,...

Awesome place. It's amazing to go from a jungle experience and then cross the street to a beautiful private beach. Everyone was extremely friendly, service and food were great. My wife loved the gift shop, where surprisingly the prices were comparable to the vendors out on the beach. That said, the only issue was getting there. At the airport in Florida, we weren't able to check in because we needed a C5 form from the Jamaican government. No one told us this in advance, neither the airline OR the resort. By the time it was resolved (including getting ripped off by a scam website) we missed our flight and there wasn't another until the next day. So we had to book a hotel there and got to the Palms a day late. We requested a credit for the $700 for the first night, as we didn't stay, eat, etc. but were told that couldn't be done. We're hoping they might bless us with a credit on a future stay because we would very much like to return.

We spent the week at Sunset at the Palms. It is a beautiful place. They had our driver, Harry, at the airport to take us to the resort and also took us back for our return flight. He’s a great guy—friendly and very knowledgeable .. The people are so warm...

We spent the week at Sunset at the Palms. It is a beautiful place. They had our driver, Harry, at the airport to take us to the resort and also took us back for our return flight. He’s a great guy—friendly and very knowledgeable .. The people are so warm and happy to help you. They are all very friendly but some of my favorites are Nadine, Allison, Kirk, Cash Kevon. Petulia gives an amazing massage and facial. They have a very nice swim up bar, nice piano bar too. Very nice beach bar. They set up your chairs and towels. It’s a wonderful place to relax and have fun We will be going back!

Our 4th time staying here and still as peaceful as ever. This place is an experience likeno other. Once you go you know. The grounds are so beautiful and Lynford is so proud of his work. He will give you a hummingbird feeder to put close to your balcony if...

Our 4th time staying here and still as peaceful as ever. This place is an experience likeno other. Once you go you know. The grounds are so beautiful and Lynford is so proud of his work. He will give you a hummingbird feeder to put close to your balcony if you want. He will tell you about the birds and plants that are all over the property. All the staff throughout the resort are so kind and helpful. They go out of their way to make sure you are "alright". The food is very good, the special dinners are worth taking in. They are amazing. The rooms could use some updating, with that said they are clean and comfortable. The bed is very comfortable. The balcony is an absolute highlight! Looking forward to our next visit. Tip: Bring bug spray!

After much research and wanting to steer clear of the larger AI experience, we selected SATP to celebrate our 20th anniversary. We also traveled with 3 other couples. There’s so many things to love about this resort. I’ll highlight a few below. The lush, green grounds are truly something. One...

After much research and wanting to steer clear of the larger AI experience, we selected SATP to celebrate our 20th anniversary. We also traveled with 3 other couples. There’s so many things to love about this resort. I’ll highlight a few below. The lush, green grounds are truly something. One of my favorite experiences was relaxing on the treehouse balcony, listening to the birds and seeing the gorgeous palms and plants all around. The walk to the restaurants and around the resort allows up to admire more of the well-planned landscape. It’s so very beautiful. The staff here is second to none. Although I don’t recall the names of everyone encountered, I felt Britney, Kash, Odine and Lynette stood out. While walking around we also lucked out and ran into Lynwood who gave us insight as to his landscape plan and highlighted a few of his favorite plants. The staff is friendly, hard working, and will strive to enhance your experience. The food is very good. If you’re expecting a large, sprawling Buffett found at mega AI’s you’ll be disappointed. Instead, at SATP, you’ll find fresh food, some with local flair and cooked to order choices as well. The Chefs Showcase was really nice. Overall, I loved everything about our stay here. Our group of 8 all said they’d return. It’s truly a special experience. I cannot wait to see you again, Sunset at the Palms.

Would highly recommend Sunset At The Palms. I don’t know where they find staff that are so friendly and they all remember your name. Shout out to all the servers, bartenders, housekeepers, and support staff, they all do such a great job. Another shout out to Brenda and Petulia for...

Would highly recommend Sunset At The Palms. I don’t know where they find staff that are so friendly and they all remember your name. Shout out to all the servers, bartenders, housekeepers, and support staff, they all do such a great job. Another shout out to Brenda and Petulia for a fantastic couples massage. And the biggest shout out to goes to our personal concierge, Bianca, the absolute best.

Sunset at the Palms was exactly what I needed. A perfect combination of relaxation and fun. The lush property grounds created a zen like atmosphere. The treehouses were well maintained and had everything you'd need. The all inclusive buffet style dining options were good. The Lotus Restaurant was very good....

Sunset at the Palms was exactly what I needed. A perfect combination of relaxation and fun. The lush property grounds created a zen like atmosphere. The treehouses were well maintained and had everything you'd need. The all inclusive buffet style dining options were good. The Lotus Restaurant was very good. We loved the rack of lamb. The coffee bar was also very good. We loved the Blue mountain coffee. A nice expresso or cappuccino was perfect after a nap at the beach. Nightly entertainment was fun and engaging. Reggae, Paul, the piano man we’re all entertaining. We loved the spa as well. The outdoor couples massage added to the zen and relaxing nature of the property. The beach was beautiful. If I had anything that I'd like to see improved. It would be the food at the beach bar. It did not meet the standards of the other dining options. Overall I think Sunset at the Pals is a gem.