Sonesta Ocean Point Resort

Spent my birthday at Sonesta ocean point, entered my room to find decorations, including balloons and champagne. Thanks to Marta. This resort is Clean, has a variety of restaurants, one of which is pizza all day great Gym fully equipped and an adult has pool with live music every afternoon....

Spent my birthday at Sonesta ocean point, entered my room to find decorations, including balloons and champagne. Thanks to Marta. This resort is Clean, has a variety of restaurants, one of which is pizza all day great Gym fully equipped and an adult has pool with live music every afternoon. Best part about Sonesta Ocean point is the ability to view the planes coming in and out over the infamous Maho Beach without key blast from beach. In addition the service is exceptional. Jonathon aka smiley brought coffee to room each morning and Cheryl at one zero pool bar is friendly and never without a smile. Would highly recommend. This resort is adult only and favors older crowd. Sister resort (Maho) does not even compare. Smells musty and is outdated but caters to families.

The only two good things I could possibly say about this place were the staff in Azul (especially Maddy) and its close to the airport. Stayed there one night on a stop over. Luckily only there one night. Booked a deluxe junior suite advertised as an ocean view. From the...

The only two good things I could possibly say about this place were the staff in Azul (especially Maddy) and its close to the airport. Stayed there one night on a stop over. Luckily only there one night. Booked a deluxe junior suite advertised as an ocean view. From the picture I’d call it more of a roof view. The air conditioning in the room didn’t work. Was hot when we got there. Left it at 67. Was 74 in the morning. Really no air conditioning? One sink didn’t drain and only the rain shower head was operational. Mentioned it to the staff on checkout who seemed disinterested. At 830 we had to walk to the front of the other resort as was told the person who drives the shuttle had not shown up yet. Luckily it was only drizzling. Was not sure where Azul was nor was the hostess at Ocean Terrace. Told us to ask someone inside. The food was at Azul was average at best. The tempura was mushy as opposed to crispy. Good fresh salads. The vegan tofu was soggy. My partner called the morning cafe latte horrendous. Overall a terrible experience. Was there for less 24 hours. Never been to a five star resort with so many terrible room deficiencies and service issues.

My husband and I just stayed at Sonesta Ocean Point for our honeymoon/babymoon and overall we had a great stay. We both agreed however that if we opted to stay on the Maho Beach side and did not go with the adult only, we would have been disappointed. The cons...

My husband and I just stayed at Sonesta Ocean Point for our honeymoon/babymoon and overall we had a great stay. We both agreed however that if we opted to stay on the Maho Beach side and did not go with the adult only, we would have been disappointed. The cons for us were mainly with the Maho side. The staff was overwhelmingly rude, so much so that it felt like we were bothering them with any request. They lacked any and all hospitality and were not friendly whatsoever. The first night we tried The Palms restaurant, the host was rude and completely ignored our request of sitting by the water. Our server was not friendly and the food was barely edible. I ordered a frozen drink and was told there were no straws anywhere on the resort… to only find them later at the Ocean Point side. The Ocean Terrace buffet had decent food however the wait was excessive and staff again was rude. One of the servers accused me of taking someone else’s table after another server sat us there. We did not return for the duration of our stay. We mainly used the Maho side for the pool and swim up bar. The pool was beautiful and lively however you need to reserve your chairs by 6am to make sure you have a spot. They only had 2 bartenders at max making wait times high for a drink. I’d recommend bringing your own travel cups and straws if you’re staying on this side. The Ocean Point side was basically night & day in comparison. The staff was MUCH more friendly and accommodating. Azul is by far the best restaurant, Emanuella is a wonderful host and by the end of the trip knew us by name and our drink orders. Food was amazing and all of the servers were great. Vibe and views from the restaurant were beautiful. La Fontana was also great for Italian food. Dawn was a wonderful server for our private gazebo dinner which I would highly recommend. We did a couples massage at the spa which was also amazing and would highly recommend. We got to meet “Smiley” toward the end of our trip and you should definitely ask for him for any of your needs or room service. All of the staff should aspire to be as friendly as him. Overall we would stay again, but only on the Ocean Point side. The Maho side could definitely use a staff revamp.

We are here now. Half way through our stay. This place is amazing. The hotel staff has all been accommodating, friendly and helpful. The grounds are clean and well maintained. This is an adults only resort. American beers and awesome beverage choices. Food has not disappointed. Contesting needed for dinner....

We are here now. Half way through our stay. This place is amazing. The hotel staff has all been accommodating, friendly and helpful. The grounds are clean and well maintained. This is an adults only resort. American beers and awesome beverage choices. Food has not disappointed. Contesting needed for dinner. My only suggestion is a little more lighting at night. If we get the chance to come back we would stay here again. Oh and the planes flying over is pretty cool. Loud but cool.

Relaxing vacation. Stay at the Ocean Point Sonesta. The other Sonesta connected to the resort was for families and much busier. Ocean Point was relaxing, less people, and excellent service. We ate at Azul for lunch and dinner almost every day and night. The food and service were excellent. Jennifer...

Relaxing vacation. Stay at the Ocean Point Sonesta. The other Sonesta connected to the resort was for families and much busier. Ocean Point was relaxing, less people, and excellent service. We ate at Azul for lunch and dinner almost every day and night. The food and service were excellent. Jennifer at Azul was warm and bubbly. Kim at Azul was amazing, funny, and never let our drink glasses become empty. Carlos at the Sunset bar was hilarious and provided awesome service. The iguanas are friendly and like to eat cherries, grapes, and pineapples from the bar.

We stayed here over New Year’s Eve on the adults-only side, and it was a fantastic choice—especially since the connecting property seemed overrun with kids. Overall, I have very few complaints about the hotel. The grounds were immaculate, and most of the staff were friendly, although a couple seemed a...

We stayed here over New Year’s Eve on the adults-only side, and it was a fantastic choice—especially since the connecting property seemed overrun with kids. Overall, I have very few complaints about the hotel. The grounds were immaculate, and most of the staff were friendly, although a couple seemed a bit annoyed when asked questions. One highlight of our stay was the exceptional service at Azul, thanks to our waitress, Matt. Her dedication to going above and beyond really stood out, and whoever she reports to should be confident in her excellent customer service. Another standout was the bartender at our hotel (unfortunately, I didn’t catch her name). One day, she was also bartending outside at the large shared pool and was consistently kind and engaging, making our visits to the bar a pleasure. We only tried the breakfast buffet once, so I can’t comment on the dinner options there. We did, however, visit the outdoor grill several times, and the hamburgers and hotdogs were absolutely amazing. We also dined at the Asian restaurant one evening, which was just okay—not great. The restaurant was uncomfortably cold, and we noticed several other guests commenting on how chilly it was. The adults-only bar was well-stocked with great options, and our room came with three large bottles of liquor and a bottle of champagne, which was a thoughtful touch. My only two complaints are minor but worth noting. First, the beach chair process was unclear—we weren’t sure if they needed to be rented or how to secure one. Second, the adult pools lacked energy and were pretty boring. It would have been great to have at least one pool on the adults-only side with lively music, rather than having to go to the shared pool for a more vibrant atmosphere. Despite those small issues, this was an amazing vacation overall, and I’d highly recommend the resort!

We absolutely LOVED Ocean Point! I am going to go on a bit, so strap in. Greeted by friendly staff with cool scented wet towels and a drink called an Electric Lemonade - YUM! Check-in was super quick. Nothing but friendliness and smiles. Really cool - your wristband is your...

We absolutely LOVED Ocean Point! I am going to go on a bit, so strap in. Greeted by friendly staff with cool scented wet towels and a drink called an Electric Lemonade - YUM! Check-in was super quick. Nothing but friendliness and smiles. Really cool - your wristband is your electronic door key! So nice not to have to keep track of a key card out at the pool, bar, restaurant etc. The wristband looks a bit clunky but is actually much more comfortable than the usual plastic-y ones we've had at other resorts. First, we had a Junior King. All of the rooms at Ocean Point face out toward the ocean. I believe that the rooms all have a balcony. What a view!! We were in room 414, directly overlooking the pool and just down the hall from the Sunset Rooftop Bar (which is a wonderful place to watch the sunset) The bed was firm, as some others have said, but my husband and I (both seniors) found it very comfortable - a true king size - and low-motion transfer. Our room had a nice sitting area with a comfortable couch. The minibar include 5 one-litre bottles of local alcohol - whisky, rum, gin, vodka and a bubbly wine. (We didn't partake, did our drinking out at the bars) All included, by the way. In the fridge were 4 bottles of water, 2 cokes and 2 Sprites. These were replaced each day (only missed once) Our room was beautifully looked after and VERY clean. If you are a fanatic, yes there were some dark spots on some of the mirrors (you know, like old spots in the silvering) We don't care about minor things like that. The bathroom was a lovely tiled shower stall with option of an overhead rainshower. We requested the shower stall due to my husbands mobility issues, and it was perfect. Maids were in each day, (unless requested not to be), it was so nice and clean, and towels were plentiful. AC was quiet and efficient and doesn't blow on you when in bed (I really hate that, so was glad!) There were housecoats and slippers in the spacious closet and a safe which was easily programmed. Pool towels were in the room and there were towel huts near the pools where you could put in your wet towel and get a fresh one any time. These were not monitored. So nice not to be treated like a towel thief as at some other places we've been to! We absolutely LOVED sitting out on the balcony watching the planes come in over the ocean and beach. So many different kinds of jets and planes! We didn't find the noise a problem at all. The sliding doors are very thick and keep out almost all the noise and the planes stop coming in after about 7pm and don't start up until about 8am. If you're into planes, like we are, download the free app "Flight Radar 24" and you can know all about the planes coming in - times, routes, type, etc. The Ocean Point side is adult only and was quiet and peaceful. Even when music was played poolside, it was relaxing and only 3pm til 5pm or so. We had a really fantastic guitarist one day, and a very skilled steel drum player another day. Enjoyed both very much. No-one yelling at you to do anything, no thumping music, LOVED it. Food - We found Azul and didn't go anywhere else. Oh my goodness!!! The food and service was amazing! The menu changed each night and you order a la carte. My husband wanted to try a bit of everything a few nights so he asked for a half or small portion of one of each of an appetizer, soup, salad and main and they gave him exactly what he asked for, he was so happy! Just as an example, one night's entree was a perfectly cooked filet mignon. Another night, lovely short ribs, lovely salmon etc. Pastas available each night. The service, too, was amazing!!! Drinks arrive minutes after order. Food very quick to arrive and very nicely presented. We went there for breakfast each day too. Buffet or menu, your choice. Great food. And what a view! Azul is up on a cliff and is surrounded by that gorgeous blue ocean. Perfect breezes too. Nice snack bar and bar in the lobby. They have fresh sandwiches and desserts that we brought back and ate on our balcony a few times. BTW room service is included and a good menu!! I went to the family side of the Sonesta Maho a few times to walk through, and my goodness it was busy! Good pizza at the pizza place, though. I brought some up to the room a few times. There is no beach on the Ocean Point side. The whole adults only part is up on a low cliff. The great part about that is that you can sit quite literally RIGHT next to the ocean and the screaming kids are far away! Well, not that far. Close enough to easily walk to the beach, far enough to not hear the kids! lol Yes you can easily walk to where the planes come in right over your head! I wrote down a whole bunch of names of really great staff, but can't find the paper I wrote it on. (So sorry, you guys!!) Here are a few of the greats! Ahleyna (so helpful and lovely), Jenneal (who called us by name and remembered what we liked to drink after the very first day!), Kemiara (again, so lovely), Jeremy, and so many others. Really every one of the Azul staff made our time there special. Just SMILE at people and treat them like human beings. I don't understand ANY of the negative comments about staff. We were greeted warmly literally everywhere with smiles and hellos. In short, not sure why we would go anywhere else. We had such a great time!!

This was our second time at this resort and will be back again. We used (and would recommend) the butler service both Dane & V made sure we were well taken care of. Azul restaurant has a rotating menu, 5 star dining and spectacular views - we did not eat...

This was our second time at this resort and will be back again. We used (and would recommend) the butler service both Dane & V made sure we were well taken care of. Azul restaurant has a rotating menu, 5 star dining and spectacular views - we did not eat anywhere else! Our servers Janneal, Kimi and Jennifer were warm and welcoming from the moment we arrived. OneZero pool bar has top shelf liquor and Cheryl the bartender is a legend. Cloud9 is also worth trying for pre-dinner cocktails with a beautiful view of the sunset. Our first visit we did a tour of the island and other activities, this time we went to relax and never felt rushed or crowded. There are different pool options and you can be as busy as you like. If you like walks on the beach suggest you try Mullet beach a short 5 min walk from the hotel - go early before the cruise ship tours arrive and take water with you. At times during the day the planes can be loud (so this might not be for you) but we enjoyed watching them and they did not bother us. Overall I rate this 5 out of 5!

As seasoned travelers with over 15 years of experience staying at 3, 4, and 5-star all-inclusive resorts across Mexico, the Caribbean, and Central America, we can confidently state that the Sonesta Ocean Point Resort ranks as one of the poorest values we’ve encountered. The resort fails to justify its high...

As seasoned travelers with over 15 years of experience staying at 3, 4, and 5-star all-inclusive resorts across Mexico, the Caribbean, and Central America, we can confidently state that the Sonesta Ocean Point Resort ranks as one of the poorest values we’ve encountered. The resort fails to justify its high price point, offering substandard service, a lack of organization, and an overall disregard for guest satisfaction. General Observations • Inconsistent Information: The inability to reliably find restaurant and activity hours is a significant issue. Contradictory details on the website and app create frustration and inconvenience for guests attempting to plan their stay. • Customer Service Deficiencies: Across the board, staff lacked warmth and hospitality. Instead of making guests feel welcome, interactions often left us feeling like an inconvenience, particularly at the bars. Friendly greetings were rare, and staff frequently exhibited dismissive behavior, such as cutting off or ignoring guests. • Misleading Amenities: The website advertises three restaurants open daily, but only one was consistently available for lunch and dinner during our stay. Specific Incidents • Sunday: Sheryl, the pool bartender, served drinks without a smile, greeting, or any acknowledgment of our thanks. This lack of engagement set a poor tone for the beginning of our stay. • Monday: Trevis, another pool bartender, displayed a similarly unwelcoming attitude, scowling and acting as though making two mojitos was a significant inconvenience. The breakfast buffet was almost depleted an hour before closing, reflecting poor inventory management. The Sunset Bar, with already limited hours (8–10 PM), ran out of basic drink ingredients, and no effort was made to restock or accommodate guests. • Tuesday: Efforts to take a paper plate from the buffet for a to-go lunch turned into an ordeal, with multiple staff members passing the responsibility and ultimately informing us that takeout was not allowed—something never communicated beforehand. Neglected pool deck games, such as corn hole with unusable sandbags, further illustrate the lack of care for the property. Attempts to address this resulted in staff shuffling the issue around without resolution. A listed restaurant was inexplicably closed upon arrival, with no prior notice to guests. • Friday: At Café Azul, our meals were not served together, leaving one of us waiting indefinitely while the other ate alone. This lack of coordination is unacceptable for a resort aiming to deliver a seamless dining experience. Critical Issues 1. Staff Attitudes and Service Quality: A consistent theme throughout our stay was the unprofessional and unfriendly demeanor of the staff, particularly at the bars. Hospitality should be a cornerstone of any luxury resort, and the lack of it at Sonesta Ocean Point is glaring. 2. Operational Inconsistencies: The failure to stock basic drink ingredients and maintain sufficient buffet supplies demonstrates poor planning and oversight. 3. Lack of Maintenance: Neglecting recreational equipment like corn hole and mismanaging dining experiences reveal a broader issue of insufficient attention to detail. 4. Miscommunication and Transparency: Misleading descriptions of restaurant availability and the absence of clear policies, such as restrictions on buffet takeout, caused unnecessary confusion and frustration.

We had such an amazing Christmas trip! The service, food, everything surpassed our expectations! Mahendra, Daphney, Sharon, Paula, wings lady at snack bar , Frank , Cedrick, Sheryl, Jayson, Romaine, Raie, Coupel, Kim at azul, Ahleyna at azul, and Keizje went above and beyond their jobs so we would like...

We had such an amazing Christmas trip! The service, food, everything surpassed our expectations! Mahendra, Daphney, Sharon, Paula, wings lady at snack bar , Frank , Cedrick, Sheryl, Jayson, Romaine, Raie, Coupel, Kim at azul, Ahleyna at azul, and Keizje went above and beyond their jobs so we would like to highlight them!

Sonesta Ocean View is a beautiful and well-maintained hotel. However, it’s situated almost directly in line with the runway of St. Maarten's airport. Over 80 planes fly extremely close to or directly over the hotel every day. If you’re a fan of plane spotting, this is the perfect place to...

Sonesta Ocean View is a beautiful and well-maintained hotel. However, it’s situated almost directly in line with the runway of St. Maarten's airport. Over 80 planes fly extremely close to or directly over the hotel every day. If you’re a fan of plane spotting, this is the perfect place to stay. But if you’re looking for a peaceful and relaxing getaway, this hotel is definitely not the right choice.

The only thing five star at this hotel is the butler staff and the spa. This is not a five-star establishment. It is not even a four-star establishment. Management could careless about the guests and their experience here. Once you have paid, that is all they care about. I loved...

The only thing five star at this hotel is the butler staff and the spa. This is not a five-star establishment. It is not even a four-star establishment. Management could careless about the guests and their experience here. Once you have paid, that is all they care about. I loved Sint Maarten, but I will NEVER stay here again. Recycled food, rude staff and hard beds is what I will remember from here. This is the oldest looking building built in the last 8 years. There is mold on the ceilings in the hallway. There is just so much I could say but I'm going to say less. Do not book here.

We stayed at Sonesta Ocean Point resort all inclusive . The suite was lovely , and all the staff were really helpful and nice, One staff was so sweet and good to me,It was my 75th birthday and Ryshendi Charles ( concierge ) went out of her way to decorate...

We stayed at Sonesta Ocean Point resort all inclusive . The suite was lovely , and all the staff were really helpful and nice, One staff was so sweet and good to me,It was my 75th birthday and Ryshendi Charles ( concierge ) went out of her way to decorate my suite full of balloons , roses , and roses petals on the floor, cakes and champayne. she went out of her way to make our stay an excellent experience. I highly recommend this resort for spending any special event .

The restaurants and bars are great. The employees are very friendly and knowledgeable. We had problems in our room with the electricity going out frequently. The tv would die frequently and I couldn’t use my hair dryer or curling iron frequently. Asked for help and a couple hours later, no...

The restaurants and bars are great. The employees are very friendly and knowledgeable. We had problems in our room with the electricity going out frequently. The tv would die frequently and I couldn’t use my hair dryer or curling iron frequently. Asked for help and a couple hours later, no help. .

This resort is beautiful, friendly staff, always accommodating to our needs. The drinks were great. There were umbrellas in our room, which we needed. The only complaint is that the food at the buffet and room service was cold and lacked seasoning. We had a great time.

Four of us, two couples, just returned from five nights at Ocean Point. We had a great time. When people say that it's close to the airport, they are not kidding. It is actually theoretically walkable. (The road isn't really walkable but it's that close.) We were checked in and...

Four of us, two couples, just returned from five nights at Ocean Point. We had a great time. When people say that it's close to the airport, they are not kidding. It is actually theoretically walkable. (The road isn't really walkable but it's that close.) We were checked in and at lunch within about 30 minutes of walking outside the airport. Initially, our swim-out rooms were not next to each other (our fault I think) but the hotel moved us the next night. I highly recommend the "swim out" rooms. They had 2 loungers that were partially submerged in the water, so we could sit in the water right outside our rooms. You cannot actually swim from one end of the swim out rooms to the other because every 4 rooms there was a small barrier. All rooms face the water, which is a nice, unusual touch. To make this more readable I will use topics: Service: the staff was uniformly lovely. Everyone was so kind, helpful and pleasant. Many of them remembered our names, even after a brief encounter. Truly outstanding. Food: we thought the food was better than it had to be, albeit not on par with a NY restaurant -- which is ok, we were not expecting that. Even when we asked for changes to dishes, they never made a mistake at any of the restaurants. We liked Azul best. The staff was amazing, the views gorgeous and the food was good. The breakfast buffet there was varied enough, and there was a menu too. We had dinner at Portofino once. I liked my food a lot, but since we live in an Italian food paradise (just north of the Bronx), we did not need to return. But if you do not live in an area saturated with outstanding Italian restaurants, then Portofino might be better than what you have around you. We went to Bluefin once for dinner, and thought the poke bowls were fine. It was plenty of food for us (some thought the portions were small, but we disagreed). We never were able to get there for "Lite Bites" because the timing did not work out. We ate at the main buffet several times. I loved how nothing was self-serve. It really instilled confidence in the cleanliness of the whole operation (as did the requirement to sanitize your hands before entering any place). The selections were extremely varied, and the options changed each day for some stations, which was great. I loved that there was fresh fish cooking at lunch, at least 3 choices. Impressive. Room service: although the menu was somewhat limited, orders came very quickly, never longer than 30 minutes. The food was always still hot, which is impressive. They never got an order wrong, even when we were ordering breakfast for 4 people (2 rooms), fairly complicated orders. Gym: Fantastic. It was large and very well-appointed. An excellent hotel gym. Spa: Very good. My friends loved their couples' massage, and I thought that our package, which was a facial, massage and scrub, was very good. The facial was especially good -- Lisa knows what she is doing. The only tiny complaint was the music on a loop -- the loop was not long enough, maybe only 4 or 5 minutes, so it was a bit maddening. I honestly do not know how the staff handles it. Eugene at the front desk saw me 3 days later in the gym and remembered my name. Super impressive. Planes: overall, very cool to see the planes flying overhead. It was slightly annoying in the middle of a conversation but not annoying enough to counter the cool factor. Lobby: really a nice touch to have a bar and to-go food there. We got sandwiches on our way out and ate them in the airport. Very thoughtful. Pools: The faux beach one was my favorite, but we also liked the others. The one by the gym we only went to once, as it was quite small. None were really suitable for swimming laps. Beach: bigger than I thought it would be from previous comments. The waves were pretty big for most of our stay but my husband and his friend did morning swims each morning once the waves had calmed a bit. As a side note: Ocean Point and Malo are two very, very different places. Malo had lines to speak to someone at reception, the lobby always had people sitting around with luggage, the music was louder and the amenities were not as nice. I suppose it's fine if you have kids or that is your vibe, but we definitely would have been miserable if we had been at Malo instead of Ocean Point.

Lovely grounds. Nice big rooms .Very clean. Room service and Azul spectacular. Staff was always friendly, smiling and kind . We had a lovely relaxing time. I wanted to give 5 stars, but I couldn't because we had some issues. Maintenance for plumbing issues 3 times during our stay, inconvenient,...

Lovely grounds. Nice big rooms .Very clean. Room service and Azul spectacular. Staff was always friendly, smiling and kind . We had a lovely relaxing time. I wanted to give 5 stars, but I couldn't because we had some issues. Maintenance for plumbing issues 3 times during our stay, inconvenient, but not terrible. The AC was not working for most of our stay. 76 degrees with 80% humidity. Maintenance came in on our second day and made some changes, that improved the temp for a short time. I spoke to someone at the lobby desk about having the AC looked at again. I asked about a portable fan to use while waiting for maintenance to make repairs. I was told if the AC couldn't be repaired we would need to switch rooms before we would be given a fan if one is available?? We had 2 nights left in our stay at this time, I said no. This left a bad taste in my mouth. and definitely not 5 stars. In the end the AC was much improved, and we did get a fan which helped a lot! However, we had several uncomfortable days.

The staff was very attentive. A special shout out to the bar supervisor, Diane and her wonderful staff, including Cheryl, Alexandria and Caesar. We would also recommend Azul for breakfast and dinner. Beautiful location and views with super staff. Fantasia left a lasting impression upon us. She is spectacular.

Great service, great weather, excellent food! Very friendly staff, clean facilities, food quality is great, beaches are beautiful, airport only 3 minutes away. The Edge pool was my favorite, time to relax and enjoy the view! Premium drinks