Grand Velas Riviera Nayarit

Jose at the swim up bar was the best! He learned how I like my drink and everyone he would see me approach he would make me one and have it ready! He was very friendly and just great customer service Chepe was our concierge and he was far the best concierge we have ever had in the 12 total visits we have made to all the grand Velas resorts. He was personal and attentive to all our needs. Will definitely be requesting him for our next visit! Eduardo the pool concierge is just the best! He blew up all the floaters for the kids in our group and stored them for us so we didn’t need to drag them all up to the room! He was constantly checking on our group and helping with any needs we may had had! A real gem Daniel and the ladies at koi bar are simply the best! Daniel makes the best drinks and the ladies are so attentive and sweet. We never had an empty drink lol We just had the best time

Everything was absolutely amazing! The hotel, the staff, the accommodations! I cannot express how smooth our trip/our wedding went! Special shout out to our wedding coordinator Gabriela! She is not only the nicest, but she made everything so easy for us and was very easy to reach! Gabriela and her team exceeded our expectations! Our wedding was a dream come true!! The staff and hotel were also very accommodating to my Grandfather that recently had an accident a week before our trip putting him in a wheelchair. The staff not only helped us around the hotel, but would place chairs by the pool for him so he could be by us in the perfect spot. They went above and beyond and I can’t thank them enough!

We just returned from an incredible vacation at Grand Velas Nayarit, and we are already looking forward to planning our next stay at one of their resorts. Everything about the experience was top-tier, but a few things really stood out: The Activities Team A huge highlight of our trip was the activity staff. They were absolutely fantastic and went above and beyond to get our kids involved and excited about the various games (water aerobics, basketball, blackjack, etc.). We truly loved spending time with them! A special shout-out to Brandon, Mariana, and Teresa (aka Beyoncé) —you guys are superstars and made our experience so memorable. The Dining Experience While all the food at the resort was really good (except for a few room service items), Frida was by far the standout. The combination of the service and the quality of the food was unmatched. In fact, we loved it so much that we went back on our very last night, even though we had just dined there the night before! The Room & Amenities Our room was well-appointed and very comfortable. My favorite feature was the daybed on the balcony, which was the ultimate way to relax. The Teen's Club was also a fun place to hang out when we needed a break from the sun. Thank you to the entire team for such a wonderful stay. We can't wait to come back!

We were looking forward to a relaxing, no-decisions type of trip, and Grand Velas did not disappoint! We enjoyed the excellent food (ask Jorge at Sen Lin for the dessert cocktail) and spend so much time at the pool. Thank you to Nadia and Gilberto for all of the palomas - and shout out to Gustavo for keeping us in the shade :) The entertainment was top notch as well. We loved the evening shows--superheroes was a particular favorite and the MJ experience was so well done! We were sad to leave, but would revisit in a heartbeat and would highly recommend this resort to others as well.

Amazing experience marked by outstanding service and beautiful design. The level of service is unbeatable. Attentive, friendly, proactive. Carlos was a huge asset who organized beach volleyball daily and went out of his way to maximize my son’s sports time. Carlos was the single best part of my son’s spring break. The suites and restaurants are gorgeously designed and meticulously cared for. Every inch of the grounds from the pool and beach areas to the gorgeous spa and gym and even the restrooms in the common areas are pristinely cared for. Magnificent, relaxing and fun.

We had an ocean front room that was absolutely gorgeous. Ample room with a sitting area as well as a table and chairs. Easy for room service. Speaking of Room service it was quick and easy and really great food. Gabriela was our concierge. She was great and she made all our restaurant resos. Beautiful beach and ocean was incredibly warm. The pools were amazing as well. Great resort. Great food. Would go back in a heart beat.

Amazing all-inclusive resort! We felt very safe. The food was fantastic and the rooms were beautiful. Beautiful beach and several pools. The kids club was great. So many activities - we even did karaoke on two nights. Most importantly, the spa was the best I've seen. I had a massage and a facial. They even have a special hot pool with foot-massage jets.

We've been back just over a week and already plotting when to return. The food is top of the line—all of it, everywhere, including room service. The pool and beach areas are well cared for and maintained daily. Staff scrub the bottom of the pool and the surrounding walkways throughout the day (think yucky standing water around the pool at other resorts). Even the poolside bathrooms smell lovely. The ocean water ranges from calm to having to be more cautious for kids depending on the day and time. Some of the nighttime shows were better than others but mostly enjoyable. We love Monday and Wednesday nights with guitarist and singer Victor Pena. Special thanks to the staff who made it memorable and relaxing: special thank you to Pablo in Azul and Fidel, Edgar and the crew who greeted us daily. Thank you Carlos each day at the beach organizing volleyball. Special kudos to the housekeeping and grounds team who go unnoticed—they turn this place into paradise on earth. Love some of the recent upgrades to the rooms, the changes in the spa, and new menu items in the restaurants (while keeping the favorites). Thank you all!

We had a group of 19 total in our family that went for to stay for a week. It was absolutely outstanding!! We were definitely well taken care of by Chepe, Gabriel, and Jose Continero! They were all so attentive and really there to make your stay extra special. The rooms, the food and the grounds are immaculate. Would highly recommend to anyone trying to get a relaxing stay!

We had the best time at this Grand Velas Riviera Nayarit! Truly magical. The staff worked around the clock, ensuring every aspect of our stay was enjoyable. Special shoutout to our amazing concierge team, led by Chepe and Gabriel, along with our favorite poolside bartender, Jose Continero, who was more than knowledgeable about all things tequila and specialty cocktails. The food was absolutely world-class! From the breakfast and lunch buffets with made-to-order tacos, omelets, sushi, and everything else, to the phenomenal restaurants we dined at in the evening, we were BLOWN away (chef's kiss)! The family-friendly environment and programming throughout the day kept the 9 kids in our group more than entertained. From flag football to daytime dance parties to evening shows in the amphitheater, it was all so perfectly curated. Not to mention the live music in the foyer before dinner, the talent was TOP NOTCH! I enjoyed them all, particularly the saxophone player. We are already planning a return trip next year and can't wait!

Grand Velas gave us an exceptional family vacation. The service was impeccable — warm, gracious, and attentive in every detail. The food was outstanding, and the hotel’s more intimate size made the experience feel personal, relaxed, and welcoming. Our teens were incredibly happy, and we felt safe and well cared for throughout the stay. The entertainment, including the fire shows and other surprises, made the trip even more memorable. The spa is absolutely not to be missed — make time for a massage, as it is an experience unlike any other. Having a 24/7 concierge also made a tremendous difference, and ours, María, was truly extraordinary. A beautiful and unforgettable stay for our whole family.

I recently stayed at this hotel and had an excellent experience. The food was delicious, with a great variety of options and everything very well prepared. The service was outstanding, with staff always attentive and friendly. The hotel also provided a babysitter, Leticia, who was absolutely amazing. She was warm, patient, and incredibly engaging with our kids, keeping them entertained and making them feel safe and happy the entire time. Our kids loved her from the very beginning and kept asking when they would see her again. We would definitely return without hesitation.

After enjoying Grand Velas Riviera Maya last year, we decided to check out the Nayarit location. Our flight arrived early, check-in staff were accommodating. Our luggage was held while we went to Azul for buffet lunch. By the time we finished our meal, we were able to make our way to our room. Please note, the resort was at 32-33% capacity upon our arrival - early check in may not always happen as quickly. In this case, there is a change room in the washroom located off the lobby. This would make it easy to change into swimsuits, etc. while waiting for your room. It’s nice to experience the same look & layout from one resort to the other. Though we did miss the Zen area at this resort, it was nice to experience being centrally located, where all of the fun is happening. And no shuttle required. We spent more time at the beach this trip. I loved how walkable it was. It was great being able to interact with other short term vacationers, long stayers and locals. Everyone I encountered was friendly. Though there are some sellers on the beach, no one was pushy. On resort, we received great service from ALL of the serving staff in restaurants & poolside: Emiliano works the omelette station in Azul. He served us nearly every day of our stay, and deserves a special shout out. He is multitasking, preparing several dishes at once under hot conditions - all while serving you with a smile. Another special shout out to Kevyn @ Lucca. He is personable and helpful in making recommendations. Another shout out to the always friendly Eduardo, Pool Concierge. He is very engaging. Our children enjoyed the kids club all week. The set up and special touches for Easterland is awesome! Thank you to the hardworking staff who make this an incredible experience. And much appreciation to the staff running the activities all day. Nighttime shows were excellent. The folks creating and carrying out these performances are SUPER talented!! My only critique would be with turndown service. Our dinner reservations were always between 6-6:30. Most days, turndown service would show up while we were getting ready for dinner. It would be great if the turndowns could be better timed. Since the resort wasn’t at capacity, it would have been nice to receive a room upgrade. In the future, I’ll inquire at check in. Many thanks to the warm and welcoming staff who make this resort a top notch place to stay. Everyone from housekeeping to groundskeepers are pleasant as they go about their jobs. We had a really enjoyable stay and wouldn’t hesitate to return. Thanks again!

GVRN was breathtaking! Our view from the room was unreal. The resort and rooms were spotless and very spacious. The concierge service was great and they were able to meet all of our needs. All the restaurants were delicious and the buffet was amazing. My favorite part was the coffee bar because they made the best iced lattes! We are definitely planning to come back because we had such a great experience.

We had the absolute best time at the Grand Velas Riviera Nayarit! The hospitality isn’t comparable to any other resort. The food and staff were amazing. We didn’t take advantage of the programs they had to offer due to our kids ages, but next time we absolutely will. We want to give a shout out to our Concierge Maria for coming through and making it extra special for the kids, Nadia and Gilberto for the incredible poolside service, Gustavo N. for always making sure we were comfortable poolside, and lastly Ricardo W. for the amazing service at Azul every single day. We highly recommend this resort for anyone considering it. We will definitely be back!

Our family went to Grand Velas in February. This is our 5th time staying at a Grand Velas location and our 4th time in Nayarit. This is a trip we look forward to every year. From fun classes (Mixology with David), daily volleyball (thank you Carlos and Ian), amazing service at Azul (Pablo and Ricardo), organizing our days (thank you Perla), and fantastic dinners (Abel and Carlos). With all the amazing food and fantastic coffee (Thank you Francisco) it is good to hit the gym which has everything you need for a full body resistance workout (thank you David). Or if you need to relax my wife and I are big fans of the water therapy followed by a best in the world massage. The accommodations are fantastic! We love the food and service! The care and activities when the kids go to Kids Club make for wonderful breaks for mom and dad and yet enough activities to make core memories together as a family.

We had an amazing time and can't wait for our next vacation at Grand Velas. The staff was attentive, and the service provided was impeccable. The rooms were beautiful and extremely comfortable. The food was delicious, like no other all-inclusive we had stayed at, with exceptional restaurants and food choices. The room was clean, and the grounds were spotless. Grand Velas is now one of our favorite vacation spots, and we highly recommend it.

My daughter and I had a wonderful time in Grand Velas Nayarit. We enjoyed the beautiful beach which is right out front, as well as the pools. The atmosphere is lovely, we were able to relax and also have fun. The suites are spacious and comfortable, and really beautifully decorated. The service is outstanding, everyone went out of their way just to please us. We had wonderful experiences in each one of the different restaurants. The food was exquisite every single time. We were very impressed with Frida, we loved their new menu. We truly enjoyed our stay and hope we can come back soon. We love coming here,

Thank you for your excellent service. We were spoiled in so many ways. From the welcome in the lobby to Perla, the personal concierge, who is absolutely outstanding. Eduardo, the pool concierge, Gustavo, at the pool. Teresa in aqua aerobics ,Ricardo in Azul, all outstanding servers. Gus at pickleball was fantastic!!! The room and the entire resort were a 10 out of 10 for cleanliness and upkeep. Absolutely Stellar in all areas.

It was great...from arriving and getting a personal massage, to the hotel taking care of the guests during the cartel chaos ( which by the way, we stayed safe with no issues ), to the staff, to the food, etc. All great. Very rare does an all-inclusive have good food and this one does. FINALLY!! Never a problem getting a pool chair, never felt crowded ( and it was 90% full ), extremely clean property and great views from all the rooms. Special mention to our concierge Dulce, pool concierges Edu, Emmanuel and Gustavo, security Christopher and Yamilet, Jose at the pool bar and Zenon, our pool server. We will come back for sure!

We spent a very stressful week here for a work trip and I will say that this staff was amazing and calling the entire stay! Attentive to our needs in such an uncertain situation was just amazing. We felt very safe and cared for the entire time! We will be back in the future to enjoy the full beauty of this resort!

From the moment we stepped on the property the staff at Grand Velas was waiting to serve us and make our experience remarkable. The restaurants are very upscale and deliver a true signature experience. We brought my brother who is 35 and has a disability. The staff went out of their way for him as well. I also had my eight month old with us. The babysitter service was the best! We were able to enjoy the shows, have some drinks, and enjoy the pool. We would tell our concierge what we wanted to do and she would have dinner booked, the babysitter hired, the spa service booked, anything we asked. The area is very safe. Disregard any bad news media. I never felt uncomfortable! Dulce our concierge, Allan our waiter, and the pool guys Gustavo and Edmondo (along with the others) is the reason I cannot wait to come back!

We are just returning home from our stay at Grand Velas. When we came here several years ago, we had an incredible experience and dreamed about coming back because it's truly paradise. The entirety of our most recent stay was incredible. Besides the absolutely stunning property, beautiful views, and delicious food and drinks, I cannot speak more highly of every single staff member we encountered throughout the property. All of the staff are the kindest, sweetest, most attentive people, and we are truly so grateful for each and every one of them. Their smiles made us feel safe and happy. We have two boys who were constantly entertained by the amazing activities crew (shoutout to Brandon, Ian, Carlos, Teresa, Mariana) and also want to shoutout Mario, Eduardo, and Leonel for caring about us so much. We love this place and most importantly the people. Thank you! - The O'Connor family

This is an exceptional resort with exceptional staff, facilities and dining. Our family group of 24 were due to check out on Sunday, Feb 22, when the trouble happened in Puerto Vallarta. The staff kept us on property (airport was closed) for two days/nights until everything cleared up - all complimentary. I cannot say enough about how we were protected, housed and fed during this time. This was our third time at this resort and they exceeded in every way. Do not hesitate to visit PV. These wonderful folks need our support and they will do everything to keep you safe. We will return !