Casa Velas

Casa Velas is amazing and we had a superb trip. It is not inexpensive but it is extremely good value for money. My husband travelled extensively for work before retirement and I was a senior travel counsellor for 12 years. As you can imagine we’ve visited a fair number of...

Casa Velas is amazing and we had a superb trip. It is not inexpensive but it is extremely good value for money. My husband travelled extensively for work before retirement and I was a senior travel counsellor for 12 years. As you can imagine we’ve visited a fair number of hotels but one afternoon in the glorious pool he said to me, “This hotel is head and shoulders above anywhere we’ve been before’’ It’s so difficult to choose our favourite aspects of Casa Velas but it has to be the staff. They are all and I do mean all, so efficient, competent and friendly. We had especially great service from Daniel, Roscio, and Jesus at Emiliano’s while Ulises, Ramon and Juan made sure everyone around the pool had everything they needed. Also the gentleman who ran the terrace bar in the evening, so sorry I missed your name , knew what we liked. Bringing round two bottles of water in ice buckets around 9.30 was a lovely touch and after that drinks were plentiful. The food is terrific, excellent quality and expertly prepared, each meal was a treat. One day we visited the Tau Beach Club and transportation was swift and helpful. We enjoyed it but preferred the pool because as I now have mobility issues calmer water suits me better. ( Incidentally, if you do have mobility issues this resort is quite easy to navigate.) The pool is huge and a perfect temperature. Many hotel pools we have tried are far too cold but not this one, no need to inch in with clenched teeth! Masses of Bali beds and chaise longues and more towels than I have ever seen at any resort. No need to ‘bag’ a seat in the early hours, plenty for everyone to enjoy. Several mornings two guitarists played at breakfast for a couple of hours and afterwards. While my husband went for a walk I enjoyed the music and watched frigate birds soaring overhead. The quality of the evening entertainment was excellent too. Normally we avoid entertainment in hotels as it’s just not for us but it was quite different at CV. A delightful violinist played for two nights and we also thoroughly enjoyed the fire dancers, the guitar duos and an amazing acrobat with a large wheel like a giant hula hoop. It was all so professional and competent. So, in conclusion if you enjoy excellent food, supremely good service and a calm tranquil environment you will enjoy this beautiful resort as much as we did.

Our 7th trip and Casa Velas never disappoints. Not many places i can think of where there is such staff consistancy year to year. Bartenters Benny and Freddy have been awesome for years. We hope to see the younger guys and pool servers Ulises, Ramon and Gerado taking up the...

Our 7th trip and Casa Velas never disappoints. Not many places i can think of where there is such staff consistancy year to year. Bartenters Benny and Freddy have been awesome for years. We hope to see the younger guys and pool servers Ulises, Ramon and Gerado taking up the mantle in the future. Ulises was especially kind to us but honestly that was because we had many interactions and all the team are great. Be sure you visit Tao Beach club not only for the obvious but for the Lobsters and beautiful sunsets. This resort is all about the service and i guess they treat the staff right so they stick around and continue to make guests feel special. I'm sure I'll miss someone but Rigo and Antonio always are ready with a big smile. Can't wait to come back.

My husband and I took our anniversary trip and stayed at Casa Velas, we will absolutely be back again! The staff treats you like family, we felt like we were greeted by old friends, every time we got to the pool or the restaurant. The ones who stood out specifically...

My husband and I took our anniversary trip and stayed at Casa Velas, we will absolutely be back again! The staff treats you like family, we felt like we were greeted by old friends, every time we got to the pool or the restaurant. The ones who stood out specifically were Ulises, Ramon and Gerardo in the pool area, great bar tenders and the service was top notch! Avalos, Alfonso, Daniel, Juan, Jesus and Omar constantly made us feel like royalty at every meal! The food was great, we rarely left the property for our meals! Not only were we treated like royalty, we felt like it too! Waking up to beautiful views, and all the amenities were incredible. The entire property was spotless, including our room! You haven’t lived until you’ve had a massage at their spa! They had everything you could think of! Thank you so much everyone at Casa Velas! We will see you again soon!!

we went to this inclusive resort based on the fantastic reviews. We were not disappointed. Rather than repeat what you have already read I will mention that this can be a very pleasant social experience as we met the nicest people and had great experiences socializing over meals and happy...

we went to this inclusive resort based on the fantastic reviews. We were not disappointed. Rather than repeat what you have already read I will mention that this can be a very pleasant social experience as we met the nicest people and had great experiences socializing over meals and happy hour type situations both at the main resort and the beach club. We are definitely planning to return next year.

My wife and I had an amazing stay. We went to Casa Velas hoping for a relaxing and restorative four days, and it surpassed our wildest expectations. Everyone was friendly and attentive and made our stay feel special. We are excited to return.

This was our second time to Casa Velas and already we can't wait to come back next year! All the amazing staff really go above and beyond to make your stay perfect! We stayed in one of the rooms with the plunge pools which we used a lot more this...

This was our second time to Casa Velas and already we can't wait to come back next year! All the amazing staff really go above and beyond to make your stay perfect! We stayed in one of the rooms with the plunge pools which we used a lot more this time. Our room was kept spotless and the complementary mini bar is refilled daily! I was able to ask for firmer pillows but my partner loved the feather ones! The tao beach club is our fav part of the resort. We love the beachside cabanas and the pool! The lunch menu is super yummy and sunset dinners are breathtaking. Erick, Carlos, Antonio, Enrique and Benny really go out of their way to make you feel special and like family!! (See my coconut face below courtesy of Erick). Also if you meet Mary the massage lady on the beach I highly recommend a massage (not associated with Casa Velas). We really enjoyed the quick walk to the beach club through the golf course but the shuttle is always available for a very quick ride! Armando the driver is so kind! The food at Emiliano's is fantastic! We were here two weeks this time so got to explore all the different theme nights and really enjoyed the evening entertainment! Roldofo was our waiter most nights and he was so attentive and kind!! We were sad to miss saying goodbye to him!! Avalos is always smiling for breakfast and providing excellent service! Last but not least we love all the pool guys - Ulises, Juan, Ramon and Gerrado! Great service, they are so attentive and really make some fantastic cocktails! We love everything on the lunch menu too!! The front desk staff and concierge are also super friendly and helpful (I'm so sorry I didn't write down everyone's name). Def ask them questions if you have any! We did get to go for two meals at Grand Velas during our stay and really enjoyed Fridas and Sen Lynn! Thank you everyone for another amazing stay - we will be back soon! Morgan and Morgan ❤️

For our first time in PV - we chose an all-inclusive away from the hustle and bustle of downtown PV. I loved our location - so close to the airport in a residential area by the Marina. So close to walk between the CV and Velas Vallarta and Tau BC....

For our first time in PV - we chose an all-inclusive away from the hustle and bustle of downtown PV. I loved our location - so close to the airport in a residential area by the Marina. So close to walk between the CV and Velas Vallarta and Tau BC. You can take a shuttle, but a nice walk between them. Yet only a cab ride to either downtown PV or the 2 golf courses in the mountains. Staff-wise - CV was fabulous - very accomodating and nice. Very friendly. Room-wise - large room / bathroom. Bathroom could use a bit of a remodel / sprucing up, however. I also wish there were more drawers for clothes vs just the closet to hang things. Also wish there were more convenient plugs in the room. Always a need to charge devices and each plug was behind a bed / table and was hard to get to. Food-wise - I was very impressed by all the restaurants. Nice controlled portions but you can always order more. Our best dinner was Emiliano during the Monday night fire show. We also loved La Ribera for its comfortable breakfast/lunch. Watching the sunset during dinner at Tau was also spectacular. 2 cons during our stay: * Pool - This was my pet peeve and really want me to drop a star on my review. The resort should NOT allow people to put a bag on a pool chair at 9 am and then not use it until noon. We would come to the pool after lunch each day and it was an ordeal to find a seat. Not only these "fake" reservations - but also not enough chairs set out. There is plenty of room in the pool area for more chairs - why don't they set more up during the morning? Why do I need to circle pool area twice to find something? Too many large cabanas set up and not enough regular loungers. * Activity calendar. I thought there were differenet activities you can partake in at either CV or Velas Vallarta - but yet no signage or emails about them. Why not promote this to your guests? It was an off chance that we saw the Fire Show on Monday night and heard the singers at CV during the nightly performance. Overall - loved our stay but the pool pet peeve did irk me each day. I want to be relaxed but knowing I "might" not have a pool chair was frustrating each day. On the other hand - great food/staff/location.

Casa velas is beautiful, quiet, quant oasis. Staff is excellent in every way. Juan, Ramon, Ulises, Jesus, Beny, Antonio, and literally everyone else that works there is amazing. Tau beach club is great for relaxing and dinner in the evening. Don’t miss out on dining perks at Grand Velas, Piaf...

Casa velas is beautiful, quiet, quant oasis. Staff is excellent in every way. Juan, Ramon, Ulises, Jesus, Beny, Antonio, and literally everyone else that works there is amazing. Tau beach club is great for relaxing and dinner in the evening. Don’t miss out on dining perks at Grand Velas, Piaf restaurant is fantastic. Must stay if in puerto Vallarta

We just returned home to Canada after two wonderful weeks at Casa Velas. We just can’t say enough about how well this resort is run. From the beautiful flower filled grounds to the artistically presented food to the quiet peacefulness of the poolside, attention to detail is everywhere. In the...

We just returned home to Canada after two wonderful weeks at Casa Velas. We just can’t say enough about how well this resort is run. From the beautiful flower filled grounds to the artistically presented food to the quiet peacefulness of the poolside, attention to detail is everywhere. In the evenings and many mornings there is entertainment while you enjoy your meals. There are a number of shining stars working at this resort! Huge shout out to Ulises and Fatima, who are just a couple of gems. Juan & Ramon at the pool side were amazing as well and I just loved the way the staff remembers your name, it makes you feel like you’re part of a family. If you’re looking for a quiet, peaceful getaway to a beautifully styled resort, this is it. It’s a small boutique style place so you don’t feel like you have to rush for a cabana or lounge chair at the pool or to find a table for breakfast lunch or dinner. The readily available short shuttle bus drive to and from the Tau Beach club, (which is part of this resort) is easy to access at the front entrance lobby. The Tau Beach Club provides an additional option for dining. The club has a pool and access to a private beach which has very comfortable cabanas and excellent food and drinks service. They make delicious drinks with quality ingredients. Carlos is a delightful, cheerful fellow, we enjoyed his humour immensely. The resort has lots of very pretty birds in the surrounding trees and a nice quiet botanical garden to enjoy a little walk in a peaceful area on the premises. The resort supplies products by L’occitane which is a nice touch. There’s beach tote bags provided in each room and comfy pure cotton bathrobes & slippers. Throughout the resort you’ll find good books, games, cards and even floating backgammon boards! Thank-you to all the wonderful people working here who made all the difference! The concierges, especially Sarahi were very helpful with all our requests & can make change for you in Mexican Pesos or US dollars. Maria & Guadalupe were so great at keeping our gorgeous room spotless and turning down our bed every evening. So sweet. We will definitely be back!

We had another great trip to Casa Velas the first week of February. This was our 12th visit in the last 15 years and we are always reminded why we keep going back. The hotel and beach club itself are beautiful and the food and drinks are fantastic (Emiliano's was...

We had another great trip to Casa Velas the first week of February. This was our 12th visit in the last 15 years and we are always reminded why we keep going back. The hotel and beach club itself are beautiful and the food and drinks are fantastic (Emiliano's was particularly great this year) but it's the people that are the heart of Casa Velas and why we choose to return each year. I will forget some names to mention but I just have to say that everyone who worked at Casa Velas was exceptional so forgive me if I am remiss in leaving anyone off. Fredy working the lobby bar each evening has been a constant since our first trip in 2011 and he remembers us with a big smile and hug each time we arrive. At the Aqua Bar - Ramon, Ulisses and Gerry always provide top notch service and if you order "the bull" from Ramon he will know you're a veteran of Casa Velas. Beny and Jose at the Beach Club always make you feel welcome and Beny like Fredy has been there since our first visit. At Emiliano's the food and service was fantastic with Geraldo, Daniel, Avalos, Oswaldo and Juan taking care of you from breakfast to dinner. The atmosphere and intimacy of Casa Velas also make it a perfect place to meet new people and even learn a new card game or two from other visitors. Every time we contemplate spending a week somewhere warm in the winter we keep going back and it's the people above that are the big reason why. See you all next winter!

Very nice property. Excellent service. Good accessibility to the marina area. Ramon, Ulises and Gerardo at the swim up bar are Great! The resort is small enough that friendships naturally develop. There is always enough space around the pool or at the beachfront.

This is a nice hotel. Definitely 4 stars. Staff friendly and attentive. The rooms are clean and bathrooms are marble, spacious and very attractive. Manicured grounds and a lovely pool. You have to take a quick shuttle to go to the beach club. The beach club is the better of...

This is a nice hotel. Definitely 4 stars. Staff friendly and attentive. The rooms are clean and bathrooms are marble, spacious and very attractive. Manicured grounds and a lovely pool. You have to take a quick shuttle to go to the beach club. The beach club is the better of the two dining options for dinner. This is an all inclusive and as such the food is ok but presented well. Nice touches are live music at breakfast and dinner at tau beach. We had never been to this area before. We are beach lovers but because beach is public and accessible to all, you are constantly approached with sellers of various items including massages. It is a plus that it is adults only so that it can be a truly restful vacation.

When we planned our trip, we had no real idea what to expect, but what a wonderful positive experience it was. The accommodations were lovely, the service (from the front desk to housekeeping) the food (restaurant and options) the beach club all awesome. Entertainment at most meals and they even...

When we planned our trip, we had no real idea what to expect, but what a wonderful positive experience it was. The accommodations were lovely, the service (from the front desk to housekeeping) the food (restaurant and options) the beach club all awesome. Entertainment at most meals and they even threw a terrific Superbowl party! Probably our most fun was at the pool (and the swim up bar). The team of Ramon, Gerardo and Ulises were always hustling and attending to your every need. They made us feel special and always anticipated our needs. If I were to give a business performance review, I would give the resort a grade of far exceeds.

Amazing dinner at Emiliano’s! Food ws fantastic! But if the food was great the service was even better! Of course Daniel was spot on & took fantastic care of us. Omar & Rodolfo are excellent as well! Thanks for making our last night so special!

Casa Velas is a special place. Often when you go on vacation you think of the things that you did, and what you got to see. This trip to Puerto Vallarta we went whale watching, and had a great time, and were entertained at Rhythms of the Night, a great...

Casa Velas is a special place. Often when you go on vacation you think of the things that you did, and what you got to see. This trip to Puerto Vallarta we went whale watching, and had a great time, and were entertained at Rhythms of the Night, a great show and experience. But what really set this vacation apart was Casa Velas. From the moment you walk in you are treated like royalty or family, and it continues throughout your stay until you are in your ride back to the airport. What makes this resort special are the people, they quickly make it known that they are there to make your stay special. When we checked in we were guided to comfortable chairs for the check-in process, offered something to drink and were treated to warm washcloth and a brief shoulder massage. The lobby is peaceful and beautiful, as is the rest of the facility and the guestrooms. This is not a new resort, but it is immaculately maintained and cleaned. At the pool you are cared for by Ulises, Gerardo, and Ramon, who make your day at the pool exceptional, and comfortable. Even when busy, they take the time to make a connection with each guest. I can easily say this has been our best pool experience of any resort. Note: this is not a party resort, this is an adults only, laid back, relaxing resort. No loud music or parties here, however, there was a good range of adult ages, so this is not just for the retirement scene. Emilianos and the Tau Beach Club offer great dining options, with live music and dance performances that are creative, and well done by fabulous performers. The dance duo were amazing, and performed a variety of dance performances, one with fire that is not to be missed! The vocalist duet at the Tau Beach Club were also very talented and performed a great range of popular music. The guitar duo, and saxophonist created a great atmosphere, and the music in the lounging area was top notch, playing a requested song effortlessly! Getting back to the "people" that make this place special. In addition to those listed above, these individuals were also amazing, Avalos, Juan, Fatima, Oswaldo, Rocio, Flores were incredible at Emiliano's. Making every meal special. Denise the concierge was so kind and helpful, even asking how we enjoyed our outings, calling and arranging rides. Reina, our housekeeper was always making sure we had what we need in our rooms and straightening everything up. Even placing a rose in a bottle of water! The turn down service was also wonderful and always made getting to bed a pleasure. We did get to enjoy the Abja Spa, and Victoria and Susanna took great care of us, a truly wonderful, peaceful, and relaxing experience. At the Tau Beach Club, Rigo, Erick, and Ramon were exceptional, and the beach club is a special place to enjoy the beach, the pool, or a beautiful sunset dinner. It is is only a few minutes by courtesy van and they make sure that you are not waiting for a ride. The interaction with these employees and several more ( I really wish I could remember each name) is what set this stay apart from any other we have experienced, and we are already planning how we can get back to see them.

Once again, Casa Velas had lived up to our expectations! The hotel, the staff, the food and the ambience is supurb! There's not enough room to list names as I would have to list EVERYONE at Casa Veles! We are repeat guests and will look forward to returning next year!

Once again, Casa Velas had lived up to our expectations! The hotel, the staff, the food and the ambience is supurb! There's not enough room to list names as I would have to list EVERYONE at Casa Veles! We are repeat guests and will look forward to returning next year!

Had an absolutely wonderful time at Casa Velas. This place is very peaceful, relaxing, and beautiful! The staff were fantastic. Friendly, helpful, and very good at their jobs. Fredy the lobby bartender was an absolute star. Pools and property were immaculate! Food was good too. This resort is not your...

Had an absolutely wonderful time at Casa Velas. This place is very peaceful, relaxing, and beautiful! The staff were fantastic. Friendly, helpful, and very good at their jobs. Fredy the lobby bartender was an absolute star. Pools and property were immaculate! Food was good too. This resort is not your typical party place. It was much quieter and less crowded than most places. The resort is not on the beach but it truly took five minutes to cut across the golf course to the Tau Beach Club which was gorgeous and had great views of the sunset at dinner! Hope to come back again soon.

Awesome experience Best staff ever - Juan, Avalon, Ramon and Ulises were fun, experienced and attentive. Cast wait to return in 2026. The resort is clean and so laid back. Makes you want to stay!. Menu and service are first class - we miss it already!

Our first trip won’t be our last. Beautiful resort! Tasty food and drinks. Relaxing vibe. Very hard working and friendly staff front to back. Special thanks to Aqua Bar staff (Ramon, Gerardo, Juan and Ulises) as well as well as Avalos at Emiliano. So friendly, you made us feel like...

Our first trip won’t be our last. Beautiful resort! Tasty food and drinks. Relaxing vibe. Very hard working and friendly staff front to back. Special thanks to Aqua Bar staff (Ramon, Gerardo, Juan and Ulises) as well as well as Avalos at Emiliano. So friendly, you made us feel like family from day 1. The resort was always clean and well maintained Very sad to leave but we’ll be back!

We would go back. It was a very enjoyable 8 days in a beautiful and pampered setting. Special thanks to Juan, Jerry, Jesus, Daniel, Ramon, Alfredo, Jerry and Fatima. They helped made our stay so relaxed and enjoyable. Our suite was lovely and spacious and the housekeeping staff superb. Everywhere...

We would go back. It was a very enjoyable 8 days in a beautiful and pampered setting. Special thanks to Juan, Jerry, Jesus, Daniel, Ramon, Alfredo, Jerry and Fatima. They helped made our stay so relaxed and enjoyable. Our suite was lovely and spacious and the housekeeping staff superb. Everywhere was spotless, and we really appreciate that. Bed and pillows were great. The bathroom was spacious and kept spotless by housekeeping. The pool was heated nicely, had places to sit and lounge in the water as well as a deeper part that was probably 4-4 1/2feet. The grounds were so beautiful and relaxing. If you are staying there, don't feel badly about leaving your stuff on a set of poolside chairs before breakfast. We were told that people can pay to come for the day and it got quite busy some days. We felt we were entitled to mark a spot because we were staying for 8 days. That said, they will try to accommodate you if you're late. The presentation of the food at Emiliano's was beautiful. We especially enjoyed the beef tenderloin, but were very disappointed in the ribeye steak. The special menus were a very nice addition. There were special touches given at meal times and accommodations, when requested, were attended to. Music at dinner and in the evenings was wonderful. We wished Emiliano's breakfast service was a bit faster, we would rather be at the pool. We felt we had to plan for 2 hour breakfasts. The french toast is amazing. I had it every day with a requested scrambled egg and crisp bacon on the side. Lunches were best at the pool. So relaxed, good food and drinks. Tau was beautiful and the shuttle quick and comfy. It was good to have more choices for meals, and of course the beach and sunsets. One of the two times we had dinner there, we were not given a menu for a half hour, and then waited another half hour between plate clearing and a dessert request. Both times, they admitted to forgetting. We left without dessert and disappointed in the service which was generally slow, both times. While the food was good (An exception was the lobster, which was tough and tasteless.), the four choices we made were not better than Emiliano's.

The smell of the lobby that greeted us was absolutely sublime. The staff, food, beds, amenities & fun were 11/10. The beach club is a delightful retreat & change of scenery & menu. On property, get to know Juan, avalos, Jesus, Ulysses, cio, Enrique to name a few. Only thing-...

The smell of the lobby that greeted us was absolutely sublime. The staff, food, beds, amenities & fun were 11/10. The beach club is a delightful retreat & change of scenery & menu. On property, get to know Juan, avalos, Jesus, Ulysses, cio, Enrique to name a few. Only thing- we wish the staff didn’t move around from pool to breakfast etc- we like our favorites to stay consistent in their areas we are used to.