Dreams Vallarta Bay Resorts & Spa

make this better for a review that the mexican employees need . Alma is amazing. Tamarindo remains our favorite place to eat. We have been to this resort 9 times and this is the restaurant we go to more than once always. She has talent, good with people, we appreciate herHere's a much better, polished version of your review that's warm, clear, and perfect for the Mexican employees at Tamarindo to read: Alma is truly amazing! Tamarindo continues to be our absolute favorite restaurant at the resort. We have visited this resort 9 times now, and we make it a point to eat at Tamarindo multiple times every single trip. Alma has such incredible talent in the kitchen, and she is wonderful with people. Her warmth, professionalism, and passion really shine through. We always look forward to seeing her and truly appreciate everything she does for us. Thank you, Alma! You make our vacations even more special. This version feels natural, heartfelt, and professional while still sounding like a genuine guest review. It highlights Alma personally, praises the restaurant, and mentions your repeat visits, which the staff will love. Would you like a slightly shorter version or a more formal one? I can adjust it easily.848msFastagain for israel, manager of castawaysHere's a polished, warm, and professional version tailored for the manager of Castaways (perfect for the Israeli staff to read): We want to give a special thank you to Israel, the manager of Castaways. Castaways has become one of our favorite restaurants at the resort. We have visited this resort 9 times, and we always make sure to eat at Castaways more than once during every trip. Israel is an outstanding manager. He runs the restaurant with great talent, attention to detail, and genuine care for his guests. He is excellent with people — friendly, professional, and always makes us feel truly welcome. We really appreciate everything Israel does to make our dining experience so enjoyable. He is a big reason why we keep coming back to Castaways. Thank you, Israel! You do an amazing job. This version is heartfelt, respectful, and highlights both the restaurant and Israel’s role as manager. It will be well-received by the Israeli team. Would you like a shorter version, or should I make any part stronger or softer?862msFastchange. we only know he helped out Jose to give us a menu in our room since the kids couldn't have it. so change to help organizing a special night.Here's a revised, polished version that focuses on the specific help Israel provided (organizing a special night by getting the menu to your room for the kids): We want to give a special thank you to Israel, the manager of Castaways. Castaways has become one of our favorite restaurants at the resort. We have visited this resort 9 times, and we always make sure to eat at Castaways more than once during every trip. Israel is an outstanding manager who truly goes the extra mile. He was incredibly helpful in organizing a special night for our family — he personally arranged to have the menu brought to our room so our kids could see it and be part of the planning. That small gesture meant a lot to us and made the evening even more enjoyable. We really appreciate his kindness, professionalism, and attention to detail. It’s managers like Israel who make our vacations special and keep us coming back. Thank you, Israel! You do an amazing job. This keeps the review warm and positive while accurately reflecting what Israel did. It sounds sincere without over-exaggerating. Would you like it a bit shorter or with any other tweaks?842msFastNow help with the kids club called the Explorers club. our kids had an amazing time again (well, really it's better for Cora, Wyatt is aging out). Shout outs to Stephie, who saw our kids before they were even in the club and remembered them, as well as Sarahi who knows our kids well and handles them with easeHere's a polished, warm, and natural review for the Explorers Club that's perfect for the staff: We want to give a big thank you to the entire team at the Explorers Club! Our kids had an amazing time again this trip. The club is always a highlight of our vacation — Cora loved every minute of it, and even though Wyatt is starting to age out, he still had a great time. A special shout-out to Stephie, who spotted our kids before they had even officially checked into the club and immediately remembered them from previous visits. That personal touch meant so much to us! We also want to thank Sarahi, who knows our kids so well and handles them with such ease and care. Her patience and energy make the club feel like a safe, fun home away from home. Thank you, Stephie, Sarahi, and the whole Explorers Club team — you helped make our family vacation even better! This version feels genuine, appreciative, and highlights the specific staff members without sounding over-the-top. It also gently mentions Wyatt aging out in a positive way. Would you like a shorter version, or any adjustments to the tone?887msFastsame thing but remove kids name and replace with "daughter age 5" and "son AGE 8"Here's the updated version with the kids' names removed and replaced as requested: We want to give a big thank you to the entire team at the Explorers Club! Our kids had an amazing time again this trip. The club is always a highlight of our vacation — our daughter (age 5) loved every minute of it, and even though our son (age 8) is starting to age out, he still had a great time. A special shout-out to Stephie, who spotted our kids before they had even officially checked into the club and immediately remembered them from previous visits. That personal touch meant so much to us! We also want to thank Sarahi, who knows our kids so well and handles them with such ease and care. Her patience and energy make the club feel like a safe, fun home away from home. Thank you, Stephie, Sarahi, and the whole Explorers Club team — you helped make our family vacation even better! This keeps the review warm and specific while protecting your children's privacy. Let me know if you'd like it shorter or any other small changes!1sFastcan you write a review for trip advisor. need to include the following. 9th time here. jose becerra a wonderful butler, personable, realistic, knows our kids. nirvana worked really hard to get us the best room and even got us set up for a family movie night. explorers club is amazing for our kids, stephie and sarahi are standouts. Alma is amazing and should be in charge of all the restauarants. Israel is the manager of castaways and helped make an amazing exerpience for our family. Housekeeping were all friendly and interacted with our kids and made our rooms special daily.Here's a well-written, natural, and positive TripAdvisor review that incorporates everything you mentioned. It flows smoothly and sounds like a genuine guest review: Title suggestion: 9th Time at This Resort – Still Amazing Thanks to the Outstanding Staff! This was our 9th visit to the resort, and it continues to feel like our home away from home. The service and attention to detail keep getting better every time. Our butler, Jose Becerra, was wonderful once again. He is incredibly personable, realistic, and truly knows our family. He made us feel so well taken care of throughout the stay. A huge thank you to Nirvana for working really hard to get us the best possible room and even setting up a special family movie night for us. That thoughtful touch made our vacation even more memorable. The Explorers Club is amazing for our kids. Our daughter (age 5) loved every minute, and our son (age 8) still had a great time even as he’s starting to age out. Special shout-outs to Stephie, who recognized our kids before they even checked in and remembered them from past trips, and to Sarahi, who knows our kids so well and handles them with such ease and care. At the restaurants, Alma at Tamarindo is absolutely amazing — she has so much talent and should honestly be in charge of all the restaurants! We ate there multiple times, as always. We also want to thank Israel, the manager of Castaways, who helped organize a special night for our family and made the experience truly outstanding. The housekeeping team was fantastic too — they were all friendly, interacted warmly with our kids, and made our room special every single day with their creative touches. We can’t say enough good things about the staff here. It’s the people who make this resort so special and the reason we keep coming back year after year. Highly recommended!

This resort is absolutely amazing. We usually stay on the Secrets side for adult trips, but we always visit the Dreams side and the experience is consistently exceptional. The staff is truly what makes this place special. A huge thank you to Adrian and Britnay at the Carnival Buffet—they took such good care of us during breakfast and lunch. For dinner, Capers (the Italian restaurant) is our favorite. We always ask for Francisco; he is incredible. If you buy a bottle of wine, you can reserve a table with him, and he always recommends the perfect bottle to complement the meal. Juan is the most helpful pool waiter, we always find his pool section. The location is perfect and the service is top-notch. We are already planning our 5th trip back!

Our stay at Dreams Vallarta Bay Resort & Spa was absolutely incredible from start to finish. The moment we arrived, my family was treated like royalty. Every member of the staff made us feel genuinely welcome, valued, and cared for throughout the entire week. The food was excellent, with plenty of quality options each day, and the weather couldn’t have been better — the perfect setting for a relaxing family vacation. What truly made this trip unforgettable, though, was the people. Adrian, Alejandro, and Jorge went above and beyond for my family in a way I’ll never forget. Their kindness, professionalism, and warmth turned a great vacation into a special life memory. As an all-inclusive resort, tipping is never required, but I strongly recommend rewarding the staff for their outstanding service. A little truly goes a long way, and the level of care and appreciation you receive in return is remarkable. I leave feeling honoured and humbled to have spent the week with such wonderful people. We will absolutely be back.

Overall nice resort with reasonable quality food and friendly helpful staff. But the pool area is a disaster waiting to happen. Slippery everywhere and too easy to fall...no non slip surfaces; insufficient seating at the pools...could only get lounge chairs by "tipping" the staff every day. Poolside service was patchy; good some says terrible others. Allowing little kids (including those in diapers) into the hot tub is nuts! Firstly, it can be dangerous to little people (their parents are simply ignorant) and secondly the water got pretty disgusting. Yes...there is a sign that says only age 12 and up but nothing is enforced. The tepanyaki dinner is fun but be prepared to get overcooked dried out food! Everyone had a good time. Not changing the menus in the specialty restaurants leads to boredom pretty quickly. We go to PVR often on our own...this is not a great value proposition but it was good for the kids (6 + 9) and that is certainly worth considering. The beds, while comfortable, are past their "best before" date with central sagging of all the mattresses in both of our rooms in the preferred building.

Had a pleasant stay for 7 days during Spring Break with 4 other families with kids which made it more fun! Our check in was seamless & we were greeted with kindness. Our first room in preferred section was a handicap accessible room with broken central air and very low shower head that wouldn’t work out for tall folks . The olug in air conditioner wasn’t working properly and was shooting out warm air. I quickly called and talked to manager about how we needed to switch rooms as we needed a room to accommodate a typical family of 4 comfortably. So glad we did cause it was feeling rather muggy and hot. Second room was much better with higher shower head and central air (much needed in 90 degree weather. All the food was pretty good. Room service was always tasty. Our favorites were the brown sugar, French toast and the Mexican Machaca plate. Ask for rex hot sauce. Pros: Rented a preferred cabana and it was awesome because we had shade, drinks, butler, and poolside chairs with umbrella. The canned drinks were more upscale (more options) If you want to spend more, get the ocean front Oasis cabana which has top deck, lower deck, showers, private butler and bar, massage area, etc. Pool bar food is great. Fish tacos every day with guacamole and chips. Food everything. Blueberry cheesecake ice cream is the bomb. Castaways has good food (shrimp tacos are good) Italian is a must for adult night, we sent kids to kids club. The steak with blue cheese and marshes potatoes was top notch. Calamari is amazing. Everything there was good! Wine too! Carnival had a wonderful grill night with all the wonderful meats, and breakfasts were good. Try to get there early as there is a line. The Asian restaurant was fun. We booked with all adults one night for behi Hana style hibachi and we all enjoyed it. We did it twice, you need to reserve in person at 930 am guest service area. Mexican res was ok , my Al pastor tacos were a bit salty. Desert was amazing (caramel flan and caramel popcorn cornbread with vanilla icecream was my fav. Cons: very hard to find pool chairs even in the morning time. People will mark them with their towels that is like getting a cabana for one day is definitely worth it. The beds in hotel room are so tiny (full size) not comfortable for fam of 4 but we managed. The adult drinks (alcohol ) were very watered down especially the beers. The double shot pina coladas were very refreshing and shot of silver tequila was the buzzed feeling we got but that’s ok. We aren’t big drinkers anyhow. Felt like there was nothing for kids to do at night except run around and climb structures near the pond area which was kind of dangerous. One person “Emilio” stood out and was such a kind, hard worker. He always attended to us and was so on top of everything. Please don’t forget to tip. Overall, place was nice, food was good, ocean view rooms. The beach was swim bale but rocky. We saw some small jellyfish near by, be careful. Lastly, the whole entire hotel was slipper especially the pool restrooms and walking Out of the poos . Saw so many slip and fall especially kids . I recommend to wear sandals with good traction. Mine were worn out and I had a good slide and almost fell on my back. This resort is not designed for the elderly. Too many risk fall areas, you can easily sprain or break a bone. Ask for more towels near restroom area in room or floor mats. Not sure why in Mexico they always have slippery tile everywhere ! Other than that, so glad we came. Didn’t try the spa but looked nice. The gym was great! Airport was 15 min away. We all had a fun time and would return again. We met some nice families from Canada. Ps) If you want fresh fruit for room service, you have to request it. I felt like I had better luck calling than using app.

We stayed here March 22nd-29th. Very clean resort, food was good, drinks are very watered down from pool bar. Beach was great, fun swimming in ocean every day. Pools aren’t my thing but they are nice. Always being cleaned at night and tested. Chairs are saved by 6:30am Some get saved for hours but I just throw their towels in bin and sit if I want if no one shows up. Bar fridge in room was only restocked once during entire week. And I had to ask 3 times and then talk to front desk. Pain in ass because I like bottled water to brush teeth. But first world problems . Pool BBQ was good when they fired it up. Felt very safe there and aside a few issues, will definitely return. Just an honest review. Next time would stay on Secrets side

Our first time staying at Dreams Vallarta Bay was for our wedding, and what an unforgettable experience it was. We travelled with 40 of our closest friends and family and spent 7 incredible days celebrating together. There are so many layers to this review, so let’s start with the amenities. The food, the rooms, the pool, the spa, and the overall service were all impeccable. Our entire group couldn’t stop raving about the facilities, and having every room ocean-facing was such a special touch that made the experience feel even more elevated. The service truly stood out. Every staff member we encountered was attentive, kind, and genuinely fun. You can feel the care in everything they do, and it made such a difference for both us and our guests. We cannot say enough good things about the team. Now, onto the wedding itself. I have to give the biggest, most heartfelt thank you to Livier, our wedding coordinator, who was truly the reason our day was as perfect as it was. She took the time to understand our vision and brought it to life in a way that exceeded every expectation. She handled every detail with care, and made us feel completely taken care of throughout the entire week. On the day of the wedding, everything flowed effortlessly, and we were able to be fully present and soak in every moment because we trusted her completely. Eduardo and the spa team made my bridesmaids and I feel so beautiful and pampered, which was such a special part of the experience. Our minister, Lucie, created a ceremony that felt incredibly personal and meaningful, and our photographer, Charly, truly exceeded all expectations. We are absolutely in love with our photos. From start to finish, the entire experience was seamless, thoughtful, and genuinely unforgettable. Between the incredible staff, beautiful resort, and the care that went into every detail of our wedding, we truly felt so celebrated and taken care of. It was everything we could have hoped for and more. 10/10 experience. We would do it all over again without hesitation.

We recently stayed at this resort and had a really lovely overall experience, with a few areas that could definitely be improved. One of the absolute highlights of our trip was the kids club—Sarahi was truly exceptional. She made such a genuine connection with the children and created a fun, welcoming environment that gave us peace of mind and allowed us to relax. It was a standout part of our stay and something we really appreciated. Dining was another strong point, especially at Castaway restaurant. The dinners there were consistently wonderful—great food, beautiful setting, and attentive service. It quickly became one of our favorite spots on the property. We also loved the location of the resort. It’s perfectly situated and offers beautiful views, and the pools were fantastic—always warm and very enjoyable for both adults and kids. That said, there were a few disappointments. The lack of nightly entertainment was noticeable, especially compared to other resorts. Even a bit more variety or consistency in evening activities would have made a big difference. We were also frustrated with the mini bar service, which was inconsistent and often not restocked as expected. It’s a small detail, but one that impacts the overall experience. Lastly, like many resorts, the “chair game” was real—finding pool or beach chairs without reserving them early in the morning was quite challenging, which took away from the relaxed vibe. Overall, we had a great trip thanks to the staff, location, and dining, but with a few improvements, this resort could truly be exceptional.

We had been to this resort twice in the past but not for 4 years. Every time we would be somewhere else we would all compare it to Dreams Vallarta Bay and were never happy with any other resort. When we were finally able to make it back, it did not disappoint. Junior is the best, anticipating everything we needed. We will be back again!

We were lucky enough to have our dream wedding at Dreams Vallarta Bay Resort & Spa in October 2025, and we still talk about it to this day! We worked with Livier Cortes, who was so kind and helpful in the planning process and ensured that our wedding day went off without a hitch. We couldn't be more grateful to the staff at the resort for making us feel so loved and special, not just on our wedding day, but for the entire duration of our stay. We can't wait to return and make more memories!

Our stay was AMAZING!!! The room, the SERVICE (butler Carlos was exceptional) , the restaurants (Ian and staff), and everything else. All very wonderful. We had a 20th anniversary vow renewal celebration and Livier Cortes was a great wedding coordinator! I really can’t say enough about this place or its staff. It was more than I could have dreamed it would be. Beautiful resort. Our photos look like the horizon and sunset were fake it was SO gorgeous!!!!

What a wonderful stay and experience. The staff was absolutely top notch, very friendly and attentative to all our needs. We had a wedding there and the resort did a phenomenal job helping manage all of the guests and making it as stress-free of a wedding as you could hope for. Livier Cortes was our wedding planner, and she and her team went above and beyond anything we could've hoped for! She was in constant communication throughout the process, months before we were set to arrive. And when there, she was proactive in making sure all of our wants and needs were realized. I cannot recommend Livier Cortes enough, she was incredible! The resort, of course, was beautiful as well, and we even saw a turtle lay and bury it's eggs on the beach!

We visited PVR in February 2025 to look for a wedding venue for our 20th vow renewal. We fell in love with the resort. I wanted to give a huge shout out to Paloma (Wedding Group Sales Manager) and Karla (Weeding Coordinator). They helped us plan our dream wedding in December 2025. From beginning to end they were very communicative and easy to work with. I was such a last-minute planner but having them assist me through the wedding planning process; the end result was better than I've imagined. Karla was so patient and provided me all the information I needed. She went above and beyond for me and my guests. Dreams Vallarta Bay staff was so welcoming and provided us great hospitality. They definitely made our trip and wedding day a memorable one.

My wife and 12 year old daughter and I absolutely loved our stay at Dreams Vallarta Bay! We upgraded to a swim-out suite and it was so well worth it - we had a tranquil and tropical oasis to swim and soak right from our balcony, which was convenient as well. The resort is beautifully well-maintained, and we noticed workers constantly cleaning and improving the premises. Early every morning workers would clean the pools, and in the afternoon someone else would check the pools' pH levels, and this type of consistent maintenance and focus on cleanliness was evident throughout the property. The food was quite good, and we particularly liked the Carnival buffet and Tamarindo Mexican restaurant. Most of all our stay was an A-plus due to the incredible service! Employees were uniformly helpful, enthusiastic and resourceful, and we felt so very welcomed and comfortable at Dreams Vallarta Bay! Shout out to Leonardo for checking us in and making sure that we were happy with our swim-out suite (we of course were!) and to Joel for his enthusiasm at the pool exercise class and basketball games. And the restaurant staff was superb. The only negative is that I really disliked that we had to sit through a 25-minute timeshare pitch for Hyatt Unlimited Vacation Club as part of the check-in process. I had read other reviews noting this unappealing process, and when the front desk staff passed us off to a vacation club rep I blurted out "we want to waive the timeshare pitch!" Yet we still had to sit there, jet lagged and desperate to get into our room, listening to a timeshare presentation masquerading as part of the check-in process. Please Hyatt get the timeshare people out of your otherwise amazing hotel! Notwithstanding my disdain for the timeshare pitch, I very, very highly recommend Dreams Vallarta Bay and we had an absolutely wonderful stay!

We recently returned from a fantastic family trip to Dreams Vallarta Bay. It was beautiful and so convenient to not worry about any meals - it made for a truly relaxing experience. Arrival & First Impressions The entrance is stunning—located on the third floor up a ramp past a beautiful waterfall wall. The staff greeted us immediately, handled our bags, and provided a welcome drink. The open-air lobby offers a breathtaking view of the pools and the ocean. Everyone at the front desk was excellent, and English was spoken fluently throughout the resort. The Rooms: We stayed in connecting Junior Ocean View Suites. The rooms were spacious, clean, and very comfortable. The View: Absolutely beautiful. I loved that the balcony railing was glass, so we had an unobstructed view of the ocean right from our beds. Amenities: The bathroom featured a jetted tub and a shower with great water pressure and heat. Noise: We were close to the elevators and could hear the evening shows, but it wasn't bothersome or loud enough to disrupt our rest. Service: Housekeeping was very responsive when we requested extra items. Pools & Beach The pool area was the highlight for my kids. Toddler/Kids Pools: One pool is quite shallow and was perfect for my toddlers. It was very warm (almost too warm by the afternoon, even in February!). The adjoining pool with the waterslide was also a hit. Note: The slide is concrete; it’s smooth, but a little "bumpy" compared to plastic, though the kids didn't mind. There was an appropriately watchful lifeguard on duty. Main Pools: We loved the all-ages pool near the cabanas and noticed a separate pool with a swim-up bar. Cabanas: We rented a mini-cabana for $200, which was an excellent value for a family of five. It gave us a dedicated home base in the shade. Shout out to Junior, our attendant, who was fantastic and kept us stocked with drinks! The Beach: Just a few steps from the pool. The sand was nice, the water was clean, and the waves were fun for the kids without being too strong. The water was warm enough in February for play, but we didn't totally submerge or try to swim. There are convenient showers to rinse off the sand before heading back to the pool. Dining & Food The food was solid overall—I'd describe it as "good, not excellent," but the convenience of not needing reservations was a huge benefit and made me a little more forgiving. The Buffet: Our go-to for breakfast and lunch. The made-to-order omelets and the traditional stews were highlights. The baked desserts were hit-or-miss, but easy to skip. Restaurants: We enjoyed Castaways (seafood/grill). We tried to get a Teppanyaki table by lining up 20 minutes early, but still couldn't snag a spot! Poolside: Solid options like burgers, pizza, fries, and ice cream. Entertainment & Kids Club I highly recommend downloading the Hyatt Inclusive Collection app before you arrive. You can see the full activity schedule for the resort and the Kids Club without even having an active reservation, so this can help when you're deciding on a resort. Kids Club: They take children ages 3 and up. While we didn't do a full drop-off, we went during "Family Hour" (where parents stay). It felt very secure with a locking door system. They enjoyed the playground, some coloring, snacks, and TV. Evening Shows: We saw the Beatles tribute and the traditional Mexican show. Both were high-quality with great music and acrobatics. They start at 9:00 PM; this would have been late for our kids, but worked for our home time zone. Final Verdict The staff truly makes this place. From the servers who remembered us daily to our buffet waiter who drew chocolate art on a plate for the kids on our last morning—the service is a 5/5. If you want a stress-free family getaway with beautiful views and excellent service, I would highly recommend Dreams Vallarta Bay.

Our trip to Dreams Vallarta Bay was dreamy and perfect for our dear friends' wedding getaway. The hotel staff was friendly and extremely accommodating. The hotel needs some updates; our room had some chips in the paint, and a few minor things to be replaced. But all in all, we loved our view of the Ocean, and spent little time in our room to even think twice about these minor inconveniences. The resort's all-inclusive aspect was fabulous. The food was divine. The pools and swim-up bars were awesome to enjoy during our days relaxing. Highly recommend as a place to stay as a couple, or as a family!