Four Seasons Resort Maui at Wailea

One of my absolute favorite places in my entire world I've ever been. The serenity pool is absolutely amazin. The kids for all seasons kids club but it's spectacular with Mrs. Liz. One of my favorite restaurants in Maui is on site at Ferraro's Italian overlooking the beach. This entire resort is immaculate top to bottom inside and out. The management and staff do an incredible job at making everyone feels special. They always know you by name and are willing to help and assist. Beautiful cabanas, one of the best spas I've ever been to. I can't say enough good things about this place and Mr. Muzica and his staff. From the moment you arrive you will be treated like royalty. So many activities in one of the most beautiful beaches on Maui. Highly recommend for families for adults. You cannot go wrong with four seasons Maui. Absolute exceptional in every facet. ⭐⭐⭐⭐⭐

We stayed at the Four Seasons Maui because it was the hotel featured in Season 1 of White Lotus and we were able to go on the White Lotus tour by Tracy. If you’re a fan, the tour is a must-do—it provides an insider look at filming during Covid, behind-the-scenes details, and shows where the main scenes were shot (top of the staircase, lobby bar, Ferraro for bar and restaurant scenes, the adult and fountain pools, and the left-side beach). Note: the tour may end by the end of the year due to HBO licensing. Our four-night stay started a bit bumpy. Check-in at 2:45 pm had a 10-person line reminiscent of Las Vegas hotels, and our room wasn’t ready until about 3:15 pm. However, the hotel quickly smoothed things over: we received a credit for the delay, along with a bottle of champagne and a rose for our anniversary, which was a very thoughtful touch. Room: Room 620 had a large living area, open bedroom, and a balcony with a couch, chair, and table. The view overlooked a large grassy area, with the ocean and sunset in the distance. The bathroom had a double sink, bathtub, shower, and toilet in a separate room, and a lighted make-up mirror plus a six-drawer dresser that was very convenient for toiletries. Outside the bathroom was a bar area with a Nespresso coffee maker, tea kettle, and refrigerator. Four aluminum bottles of Four Seasons water were provided (refillable at hotel water stations), and the turn-down service included smaller bottles by the bed. Slippers were provided but only in Large and Small sizes, so they didn’t fit medium-sized feet. Robes were hung in the bathroom. Pools & Beach: There are three main pools: 1. Fountain/family pool with two hot tubs 2. Smaller Waterfall pool 3. Adult pool with swim-up bar, infinity edge, and hot tub Cabanas are available for reservation—adult pool cabanas are $1,000, and reserving some chairs is $100. Lounge chairs open at 7:00 am, and we were able to secure chairs at 7:30 - 7:40 am. Otherwise, there’s a waitlist or beach option. The beach area is a good size with umbrellas available for free. Activities & Cultural Events: - Saturday/Sunday: Fire Knife Dancer at 6:30 pm - Monday: Behind the Scenes of Hula (6:30–8:30 pm) with Hālau o Ka Hanu Lehua, one of Hawaii’s top hula groups Daily participatory classes: Lei Making (9 am), Coconut Frond Weaving (11 am), and Hula (1 pm in the lobby) Outrigger Canoe paddling (early reservation required). Other activities included yoga and pickleball. Service & Special Touches: The staff made our anniversary stay special: the manager from Duo visited us during breakfast, and Nick, our waiter at Ferraro’s, went above and beyond with happy anniversary wishes and a special dessert. The post-check-in champagne and rose were a lovely gesture. Departure: We had a late 11:00 pm flight, and the hotel accommodated us with late check-out and access to the Aloha Hospitality Suite, which included showers, lockers, and a lounge area with coffee, Nespresso, and TV. Things I Loved: - The White Lotus tour by Tracy. He has inside knowledge since he was onsite for the entire filming. - "Behind the Scenes of Hula" on the pa. I loved it was authentic hula and not just made for tourist entertainment. - The hula class and Candy, the instructor - The Aloha hospitality suite for a shower and place to change before catching a plane - The staff - everyone was genuinely helpful and gracious - The free transportation to the Shops at Wailea - more convenient than using our car - The extra personal touches for our anniversary - The insulated water pitcher at the Adult pool for cold water all day Areas for improvement: - More free chairs and umbrellas. It would be nice to have a leisurely breakfast and not worry whether you can get chair - More staff for check-in - More Outrigger Canoe openings Overall, despite the initial check-in hiccup, the Four Seasons Maui delivered an exceptional stay with spacious, well-appointed rooms, attentive staff, beautiful pools, and immersive cultural experiences. Perfect for both White Lotus fans and anyone seeking a luxurious, relaxing Hawaiian escape.

The hospitality by the staff was amazing! We ate at the Duo restaurant for breakfast and had Lynn and she was so amazing with our 20 month old. She was so kind and accommodating. She felt like a family member! We also had dinner at the Duo and had Ron as our server and he was simply amazing. Very accommodating and warm spirited. I also met Joshua at the front desk and he was welcoming when we first checked in. Overall, the restaurant options were great - lots to choose from. I loved the look of the lobby and the staff all seemed nice. There were plenty of pools to choose from and I loved the short walk to the beach. The only reason why I didn’t give it five stars was because their rooms were a bit dated. Four Season Hotels are known to have immaculate guest rooms. However, I noticed a stain on the carpet and sofa and the bed frame showed some wear and tear. Also, there was construction going on at the time of our stay. The gym was in a white tent and you could hear the construction noise during the day. So overall: amazing staff, dated rooms.

It's hard to believe there are any bad reviews for this resort. The problem areas are minor and the overall experience is just magical. The best resort we have ever stayed at and will probably ever stay at. The staff were so pleasant and accommodating. The amenities are beautiful. The view is like a painting. Front Desk/Check In - We arrived the day after Thanksgiving and the resort was very crowded. The crowds subsided a few days after. We had a problem with our original room and Bernadette went out of her way to get us a new assignment. We had to move the following day but it was well worth it. Management followed up with a call to ensure we liked our new room which was a great touch. Pool Areas - We were at the adult pool primarily. It's true that you have to get there early to get your preferred seating. Depends on how busy the resort is. We were there at 6:45am each day. One day there was 10 people ahead of me, most days only about 3. There were still chairs around 10:00am so if you don't care where you sit you may be OK. You check in with the attendant, they register you for those chairs and you can leave for a short period of time but can't abuse the privilege and be gone for hours. One day we had a one hour outrigger tour and we told the attendant who said no problem. Alex is the pool attendant at the adult pool and he was great. There are complimentary cabanas in the other pool areas, but most are paid. The sanctuaries seem to be all paid...at least $400 per day. There are plenty of spots for amazing views throughout the resort that require no additional payment. Shout out to Rowena who was the sweet lady who provided us with complimentary homemade treats every day. She always addressed us by name. All the servers and attendants at the adult pool were exceptional. Dining - We dined at Ferraros -great service, food was OK. Very expensive. The lobby bar was a great for a light meal and drink. The pool bar food was delicious and reasonably priced. We at lunch at the pool every day. Did not try Duo or Spago. Monkeypod is a great option only one mile from resort. Valet - A free shuttle for a one mile radius is provided. Great option for area restaurants. All the car attendants are so friendly. We took a tour one day and the car attendants offered us water while we waited. Outrigger - The resort offers a complimentary one hour outrigger experience. This would cost $$ if you had to pay another company. It was so pleasant. One of our outrigger guys serenaded us with a ukulele and song. So peaceful. Room - We had an interior oceanview room with a view of the courtyard and some ocean. If you want true oceanview you have to request oceanfront. Some reviews stated the rooms were "dated"... they are not. The rooms were modern, nicely appointed and exceptionally clean. The bathrooms were huge. Nightly turn down service and everything replenished. Some areas for improvement: Beds - the beds were too soft and the pillows very thin. The Four Seasons app allowed us to select the type of mattress we wanted, so not sure if this was accurate because we requested firm. Adult pool fiberglass - the fiberglass around the adult pool was very dirty and obscured the view if you were right behind. This is minor, but I list it only because it's such an easy thing to fix. Thank you Four Seasons for a magical and beautiful stay!

This is our first time staying here and it was absolutely amazing! The check in was very smooth and they offered you lemonade and wash cloth at check in. We got upgraded to a garden executive suite which is absolutely beautiful! The room is super spacious with a giant living room and a patio. They even give our daughter a welcome gift and in the bathroom they have sponges with her name spelled out which I find very sweet! The room is cleaned twice a day and they are so attention to detail! They organized your toiletries on the counter for you and wrap your charging core with a tie. We mentioned we are celebrating our daughter’s birthday and they even brought a cake with sand toy gift and lots of snacks for her. Getting our car from valet was very easy and fast! They even provide you with bottle of water. We had lunch at Ferraros twice and it was amazing! Kids under the age of 4 eats free at Ferraros & DUO so our daughter gets to eat for free. She ordered the pasta which was delicious she finished the whole bowl. The sea food Cobb salad was refreshing and delicious! Pizza was also yummy! Breakfast at DUO was delicious! Lots of selections to choose from and there were coffee for you to get outside while you wait. Dinner at DUO was amazing as well! The 16 oz rib eyes was huge and tender! We also tried the lunch by the pool and they were yummy as well. The hotel was absolutely beautiful! When at pool or at beach, just let the staff know and they will set up chairs for you. There was Sunblock provided for you. The hotel was super kids friendly! So many amenities provided for kids which is lovely! We were out of diapers and they were able to bring us some! We came in the first week of December and the hotel was not crowded at all. Pool was beautiful and we were able to enjoy it every day without feeling crowded at all. They have car available to take you to places nearby if needed. Will definitely try it next time we come back. All the staff were friendly and nice. The whole experience was just amazing and we will definitely want to come back again!

We had a great stay at this Four Seasons property in Maui. The staff at check-in were very friendly and courteous. After check-in we had an issue with the AC unit in our room. The service technician arrived promptly and attempted to repair the issue. While fixing the unit we were moved to another room down the hall for convience. We really enjoyed the view from our room. The pool deck cabanas were very comfortable and provided quick acess for a stroll on the beach. During our private event our server Merri was very impressive. She was very courteous and remembered our favorite sparkling water beverage at every meal and promptly provided refils. This level of service is a rarity and confirmed our amazing experience. All of our meals were great especially our private luau dinner and entertainment. This was our second stay at a Four Seasons and it exceeded expectations just like our first stay in Buenos Aires. With appreciation

We are in the last couple of hours of our five days at this amazing resort. We spent every day at the adult pool with the absolutely amazing view. Pros: Adult Pool- Alex and Allen take the best care to find you the chairs of your choice. Wawie, Maxwell, Shayne, Makena, and Kimberly will serve up your beverages and food during the day and are extremely attentive and engaging. Rowena!!! The treat queen! Baked items early, juice of the day which we chose to add vodka to and afternoon cold cloths and popsicles. What else could you want. Yes get here early to get your chair but you can’t leave till 10 and can only be gone for an hour. It fills up fast and the waitlist typically begins about 11:30. Breakfast Buffet: We began each morning with the breakfast buffet which was included in our stay. Tons of options available. Food is hot and fresh. The staff: Jery, Volt, and Paul are the sweetest! Extremely attentive and full of knowledge. All of the staff here are amazing but these three took the best care of us every day. Ferraro’s: On our first day, we had lunch at this location which was yummy and on the second day we joined their champagne event. This was great!! Lobby Bar: we decided to enjoy drinks and food here and Amy took care of our order with the amazing support of Justin and Connor. This I believe is a great spot for the 5:30 torch lighting ceremony every evening and live music. The drinks were good. The food I believe could be better. We ordered the burger with half fries and onion rings but the fries arrived at dessert. They did take care of our dessert and drinks for our anniversary and for the error with our food. A must are the chips to start. Delish. Rooms: we were upgraded to the deluxe garden view room which had a partial ocean view. The rooms are amazing!!! The staff reorganized and cleaned these rooms amazingly and with the utmost care. We also received some chocolates and a bottle of bubbles for our anniversary celebration which was a nice touch. Staff: overall our experience with every single person was courteous and welcoming. From Sheri the shuttle driver to the concierge and every single person we encountered. With that said there are a couple areas that need work. For our checkin we were early as our flight got in at 11:30am. We were advised that they would text us and confirmed the number to text when our room was available. At about 2:20 I checked with the front desk and they advised they were wrapping up our room and they would text as soon as it was ready. Well the text never came when the room was ready at 2:30 and I found this out when I went to the front at 3:30 and found the room was ready. Later I found a message in the apps chat that came at 2:30 alerting me the room was ready but I would have not looked there since I was told I would be texted. One Other experience we had was on our last night we came back about 5:00 and went to the lobby bar to grab a cocktail. At the bar were 5 people seated. Three at one end and a space between and two other folks and then another space on their right. I went in between the two groups and was abruptly scolded by the bartender and told to move on the other side of the party of two to order as was the couple behind me. She then had the two groups move their chairs closer to close out the ability for folks to approach in this area. I view it as she was either irritated or irritating depending on which side of the bar you were standing on. This is not how I have experienced any other staff member on the five days I was here and it definitely caught me off guard but did not ruin the remainder of my encounters. Overall an amazing five star top notch experience. They made our anniversary celebration special and we will 100% be back.

This resort was absolutely amazing! The open lobby with a very nice view of the pool and beach was amazing to see when entering the hotel. The staff was so helpful and took their time to show the resort to us. Our room was very nice and spacious, great for a family of 4. Overall I would definitely come back with my family!

Service was spectacular from start to finish. Rooms are quite well appointed and laid out - bathroom is very spacious and well appointed. Patio/lanai was furnished nicely too - great for chilling out end of day or with coffee and a snack before you yak your walk for the day. Poolside cabana staff was so very attentive - and they remember your likes and preferences. Denji and Sydney were as attentive and courteous as we’ve seen anywhere. DUO buffet waiters Jordan and Jery and their support team (Paul) felt like they knew us and our food preferences each day. Great conversation without being overbearing. We will be back.