Waldorf Astoria Los Cabos Pedregal

The entrance through the private tunnel is undeniably cinematic, and the "hard product"—the rooms and private plunge pools—are the highlight of this property. However, for a five-star property at this price point, the value proposition vs the inflated rate they charge misses the mark. The property’s location is subject to intense winds, which made the pool area quite unpleasant and the plunge pool too cold to use as it can only heat up to 88 degrees. On one of our days, all umbrellas had to be lowered for “safety,” leaving us exposed to intense sun and severely diminishing the value of a resort stay focused on outdoor relaxation. Additionally, there is only one hot tub on the entire property and it’s luke warm. Be warned that private events can reserve the pool - during our stay half the pool areas were reserved for a private function. The pool area itself lacks any real ambiance or "soul” and feels uninspiring. While the service is professional, the food and beverage are overpriced, even by luxury hotel standards. You are paying a massive premium that the overall experience doesn't quite justify. It’s a beautiful hotel, but between the lifeless pool, the high winds and the inflated costs, there are better properties to stay at for this budget in Cabo. What made this review a 4 vs a 3 star was the concierge staff who made an effort to address some of our concerns while on property.

My wife and I recently stayed here for two nights with Hilton Free Night Certificates. Our magical experience began before we arrived with an email from our personal concierge, Raquel, who checked in to see how she could help make our stay special. Over the next week, we exchanged emails asking about the amenities and activities, and Raquel was incredibly helpful. The real story began when we arrived. From the moment you enter the massive gates, you feel like you are in a private oasis. We were more than three hours early, and Raquel and her team showed us around the resort so we could enjoy the infinity pools and beach while we waited for our room. And the room was WELL worth the wait. We received the most incredible upgrade we have ever experienced, granting us a 3-bedroom villa with a plunge pool, a full kitchen, and a master suite that I am still dreaming about. The resort recently completed a massive renovation, and our room was not only modern but felt like part of the cliffs themselves. Full of handmade art, blown glass, and woodcarvings. It was a room full of personality and life, not like some resorts that have opted for something clean and modern that borders on soulless. If you want a hotel where you experience luxury firmly rooted in the place it is built, this is the place for you. I filmed a video tour for our family and it took almost five minutes to just explore the entire suite! But our experience didn't stop at the room. We ate dinner at Don Manuel's and El Farallon. Both were superb experiences which we will review separately, but are well worth a visit while you stay here. As diamond members, we received a free continental breakfast, which was very nice, but opted for the $25pp upgrade to the full buffet, which is worth every penny. Not only does it feature incredible local scratch-made delicacies, but Reyes and Isadora (the two taco chefs we met during our stay) prepared for us a special selection of tacos that were truly the best we have ever eaten. Also, make sure to order their french toast. It is unforgettable. During our meals at Don Manuel's, we became friends with our servers. Martin, Mitchell, Aremis, Allan, and Jesus. These gentlemen were incredibly helpful, gracious, and attentive. At the pool, anything we could need was ready and brought to our chairs by the attentive attendants like Angel and JP. As Diamond members, we've experienced some of the best hotels and resorts in the Hilton portfolio, but this experience was truly tied only with the Hermitage Bay in Antigua and, unlike that beautiful property, the Waldorf Pedregal is a true couples AND family resort, with multiple options so the entire family can have a life-changing vacation. (We are already making plans for when we can return with our children so they can enjoy it as well. A good resort has beautiful amenities. A great resort will throw in a memorable location. But a life-changing resort adds something that can't be faked. The dedication of its staff. Every person we met during our short stay truly loved what they were doing. They actively sought ways to make our stay special. They picked up on small things we said to one another and then incorporated them into their service. They learned our names, and we learned theirs. Many have been there for more than five years, pouring their hearts into making stays magical, whether they are for three months like some guests the weekend we were there, or just a couple of nights like us. I created a list of people we met and look forward to seeing again when we return. Each of these team members made our stay special. Raquel, our personal concierge Angel and JP our pool attendants Allan, Server Jesus, Server Arturo Mitchell, Server Carla, hostess Alejandra, tour guide and room guide Reyes, taco chef Isadora, taco chef Adrian, server Abraham, server Jauqin, manager at El Farallon Alberto So if you made it this far into my review and are still on the fence, just book it. You won't regret it. Your only regret may be the one we had, which was not staying there for longer.

We had such an amazing stay at Waldorf Astoria Los Cabos Pedregal. The property is absolutely beautiful with incredible ocean views and such a peaceful, luxurious feel. The service really stood out. Everyone was so kind and attentive, and our butler Miguel made everything easy and special for us. The room was gorgeous and super comfortable. The food was excellent everywhere we ate, and the spa was one of the best we’ve experienced. I brought my twins and they loved it! They were obsessed with the pool, had a great time at the kids club, and loved getting special drinks during the afternoon guacamole service. Such a special place and we can’t wait to go back.

We stayed at Waldorf Astoria Los Cabos Pedregal for three nights to celebrate our anniversary, and the experience exceeded every expectation. We were pleasantly surprised with a room upgrade and a thoughtful arrival note with dessert, which immediately set the tone. The room was spacious and beautifully designed, with an open bathroom featuring a soaking tub and a rainfall shower. Our location near El Farallon offered stunning cliff and ocean views. Transportation to and from the airport was seamless, and Marcos made the ride both informative and enjoyable. Dinner our first night at El Farallon was outstanding. I highly recommend the cliffside table for a special occasion. We also dined at Don Manuel’s the next two evenings, where Joshua and Henry ensured each meal was personal and memorable. We spent our daytime relaxing at the adult pool, enjoying consistently attentive service. Breakfast at Don Manuel’s was a daily highlight thanks to Rodolfo’s warm and attentive care. We also joined the guided morning hike with spectacular views along the way. Irvin was an excellent guide with incredible knowledge. Fabian deserves special recognition. From booking through departure, he coordinated our plans, checked in regularly, and helped create a truly special anniversary experience. This resort delivers both luxury and genuine, personalized service. It was the perfect place to celebrate our anniversary, and we would return without hesitation.

As others have mentioned, we stayed here for 3 nights, and while the property is amazing, well-maintained and in pristine condition, the staff and service is the key here. I personally have only experienced similar level of hospitality at another Waldorf (Cancun) and this easily match even blew past that. The personal concierge, the extend the staff is willing to go to make your stay memorable and friendly, always smiling and willing to help and offer the best suggestions. Also, on-property dining options are expensive (they are high-quality) but still pricy even for Cabo standard. We had a quick and short walk to Marina one night to try a local restaurant, it was easy, safe and got to visit the city very comfortably. If you staying here, make sure to spend enough time to enjoy the property, experience the pool-side lounging and even hit the spa for a unique experience. Cant wait to return and have another wonderful stay.

Your experience begins as you drive up to the property, the driveway is built through the mountains and is an amazing fete of engineering and architecture. The property is beautiful. The staff is amazing and anticipated our needs. There is a wonder variety of food, they served the best tacos. The environment was kept clean, and the staff went through lengths to ensure we were not bothered by pesky flies. The cost experience was worth it.

Our stay at the Waldorf Astoria Los Cabos Pedregal was exceptional from start to finish. The great service and exceptional staff made every moment feel special. Concierge Diego stands out as best in class—his expertise and attentiveness were unmatched. The on-site restaurants are fantastic. At Don Manuel’s, Sebastian and Enrique provided warm, knowledgeable service. At El Farallon, Simon the sommelier delivered perfect wine pairings with stunning views. We loved the mezcal and cocktail class at Agave Study/Don Manuals, where the entire crew impressed us with their expertise and passion. Highly recommended for luxury, dining, and unforgettable experiences. We’ll be back

My wife and I just returned from a 3 day stay in paradise, celebrating our belated anniversary. What an amazing time at the Waldorf Pedregal. Before our arrival, our personal concierge, Fabian, reached out and asking if anything was needed for our upcoming stay. His communication and willingness to accommodate any request set the tone for the entire trip. Upon arrival, we were welcomed by Fabian and David, who handled our room preferences, luggage, and even a room upgrade. We highly recommend taking advantage of the concierge service as well. Whether it’s securing dinner reservations in Cabo, planning excursions, or coordinating special experiences, the concierge can help. The best part of our trip was a private sunset yacht cruise, arranged by Fabian - absolutely breathtaking and unforgettable. Highly Recommend! What continues to set this property apart is the Waldorf team. We’ve visited multiple times over the years, it’s amazing how team members like Louis and Alberto not only remain part of the experience but remembered us, even after long gaps between our visits. I will say we were a little shocked with the change from the authentic Waldorf branded Clase Azul bottles and replaced with another tequila, no branding. We always enjoyed taking this back to showcase in our house. The other feedback is regarding the amount of snacks and wine displayed in the ‘mini-bar’ area. For the price and luxury of these rooms, I felt this was “too” much of a pushed upsell. Last note, while glass should never be allowed at the pool, they provide glass water bottles. I didn’t think anything about it, until we walked from our room with a glass cup, they poured it into a plastic cup, then handed us a ‘glass’ water bottle. The property continues to impress, even more with the recent renovations. Thanks Waldrof team. Gracias! The Scherenberg’s

We visited the WA Pedregal in Feb 2026- for a birthday trip. We have stayed at this resort a few times prior and the service is consistent every single time! It's a beautiful property and our favorite time to visit is when the whales are in town. What an incredible thing to be eating breakfast watching whales breech, splash, and play! This time, I had the opportunity to experience the spa for the first time! It is truly an immersive experience and plan to spend all day there to enjoy all the benefits that come with your massage. There is a steam room, ice room, hot tub, and a beautiful pool and private terrace you can enjoy. I want to mention a handful of people by name as they truly made an exceptional visit. Dora gave such an incredible massage and highly recommend her! Daniel, Victor, Rodolpho, Mitchell, Joel, & Reggie were our servers for breakfast and lunch and their attentiveness to detail, kindness, and professionalism were outstanding. We enjoyed getting to know them and see a handful of friendly faces when we returned. Additionally, shout out to Rey who was our concierge and checked in on us to ensure everything was going well helped us book an incredible taco cooking class! He is a very kind, attentive, and goes above and beyond! Also, Anna checked us both in and out and was so kind, welcoming, and helped start out and end another exceptional visit to WA Pedregal. The property location and service are exceptional and we were so grateful for such an incredible return trip! Thank you!

This location can’t be beat. The room has the most amazing view from the balcony and we were able to spit over 20 whales just lounging in our balcony’s pool. The staff all went above and beyond to make our stay so special, Marcos picked us up and drove us to the resort from the airport ensuring a safe and comfortable transport without any stress. Fransisco and our concierge team coordinated all of our plans ensuring a seamless memorable stay. We were celebrating our 15th wedding anniversary and the room service with the daily guacamole and chips with Coronas as well as the nightly turn down service was so appreciated and such a nice touch. We loved our spa services (one of the best spas I have had the pleasure of enjoying). The coffee lab is a must probably serves the best coffee in all of Cabo. The resort is centrally located and an easy walk into town. We will definitely be back.

I went to Cabo for a belated anniversary trip in March and decided (since it’s our first time in Cabo) to stay at WA Los Cabos! Even prior to being there, we were reached out to by our personal concierge and I had the privilege to have Fabian as my concierge. He was great at responding and recommending tours/excursions which you should definitely do if you have time and money. I wish I had more time to talk and give him a tip he deserved but unfortunately our ride came so we had to leave. I wanted to give a shout out to Fabian and team (!!!) for being so amazing, accommodating, and just overall, so great. I don’t know if you can request for a personal concierge but ask for Fabian! So my favorite part of this trip was the great service from every single hotel worker! They always greeted you as you pass by, concierge was always super quick with replies and assistance (for example I needed someone to help with my luggage and in less than 5 minutes, someone came!!) Another example was I didn’t drink beer so I asked if I could get hibiscus water instead they included that for our daily guac/chips + coronas service. The service extended to every guest I saw and everyone went above and beyond! The complimentary amenities were a nice treat I.e. beach bag, toiletry bag, honey bubble bath, guac/chips/coronas, goodbye turtle cookies and water, and I enjoyed the complimentary diamond member breakfast as well. As for tours, I recommend the private ones! We did Xanadu this time and it was beautiful - waterfalls, hot springs, so much fun, good food, great tour guide Jorge, highly recommend! I rarely leave reviews but just wanted to give an overall shoutout to those I’ve encountered: thank you Reggie (sir, it seems like you’re everywhere at every restaurant and your service, smile, and warmth extends to everyone you meet), thank you Jesus/Diego/Roberto at Travesia dinning experience, thank you to Martin and his partner, thank you again Fabian, and thank you to all staff whose name I may have forgotten (sorry)!

This was our 4th stay at the resort, and our 6th trip to Cabo. Needless to say, we love it here. Our last stay was in 2020, and since then they have been undergoing an extensive renovation of the property, finished in late 2025. The rooms have the same beautiful layout and furnishings, with an updated color scheme. The staff could not be any more friendly or helpful. We visited the spa ( a must during a stay here) and it is beautiful with access to the private spa pool for the day. The food is wonderful, and we loved the separate coffee shop for a quick coffee and pastry. We have done excursions in the past, but this trip we needed the rest and never left the peaceful property the entire stay. (The last stay here in 2020 we noticed some noise from a neighboring resort, but this is no longer an issue as it changed ownership.) The private balcony and plunge pool is worth it. We were able to watch whales from our room, and beautiful sunsets. In short, the Waldorf delivers on every level.

This was our 5th visit to the Waldorf Astoria Los Cabos Pedregal. We were one of the last guests to check out in July before the resort closed for renovations. We recently stayed at a renovated room at the iconic Waldorf Astoria New York and a renovated villa at the Conrad Bora Bora Nui. When walking into the room, the floor to ceiling redesign was awe-inspiring. The first thing we noticed was how much lighter things looked especially the ceiling. The white furnishings including the premium minibar gave the room a sleek and modern feel. The addition of a ceiling fan and the metallic sea turtle shell on the wall above the bed as well as the turtles for the knobs on the drawers are excellent touches. There are plenty of outlets and charging stations in the nightstand and in the bed frame. The technical upgrade of the electronic panel to control the lighting is a great enhancement. The redesigned terrace furniture made sitting by the firepit or the plunge pool a pleasant place to enjoy the daily chips, pico de gallo, freshly made guacamole and Coronas. Overall, we appreciated the beauty of the renovated room without comprising the authenticity. As a frequent traveler and Lifetime Diamond member, the beauty of this picturesque cliffside location with the mountains and deep blue waters are a perfect combination. The addition of the pool in front of the spa to created additional ocean front seating was a well-executed expansion. The resort always dazzles when you arrive through the tunnel and the renovations have elevated the property to another level of beauty and luxury. What truly separates the guest experience at the Waldorf Astoria Pedregal are the team members. Their genuine hospitality is consistent and organic. There is always a group waiting to welcome you as you exit your vehicle. Eneyda was our personal concierge this visit and she called before our arrival to help us start preparing for our stay. We also reconnected with Rey and Gino who had been our concierges previously. Gino was the first person we met during our initial visit and although he is a butler now, he always finds time to come by and say hello. The breakfast at Don Manuel’s each day is spectacular. The buffet is like Sunday Brunch at many places. My wife loves the homemade tortillas, empanadas, and the other authentic dishes. The pastries are delicious and the cinnamon rolls are the best we have ever tasted. The highlight of our trip is to reunite with Salvador (Chava). He always makes sure our day gets off to a great start by taking excellent care of us. His wit, humor, extra care, and attention to detail always create special memories that we continue to cherish. It was a pleasure to meet Andrea, the F&B Supervisor. She was very kind and gracious and made sure that we had everything we needed. Relaxing at the adult infinity pool is our favorite thing to do especially when the whales are jumping! The service is exceptional and Daniel, Carlos, Jonathan, and Alex made sure to adjust our umbrella for shade whenever we needed it. We walked down to the beach club to say hello of J.P. and have dinner on our first afternoon. The shrimp and fish tacos were outstanding. Hopefully we will be able to do the Mar & Leña Steak Night at the Beach Club Palapa when we return. The housekeeping and turn down service was top notch and performed each day as requested. Lupita does an awesome job and always greets you with a smile. We have stayed at several of the luxury properties in the Hilton portfolio including 12 Waldorf Astoria locations around the globe. The initiative, intuition, professionalism, and passion for hospitality are some of things that make the Waldorf Astoria Pedregal the Best in Class. In my opinion, they are the benchmark for the industry in making the guest feel welcomed and at home. The team is now led by their new General Manager Mr. Juan Gonzalez Izquierdo who arrived in September from the Waldorf Astoria Atlanta Buckhead. We stayed at the property in Atlanta as Juan was in the process of leaving. He was not on-site the day we stayed but we connected via email. It was a pleasure to meet him during this stay and I look forward to the next phase at Pedregal under his guidance. The Resort Manager, Mrs. Libia Ronco has been key contributor to the success of the property since it opened and as it has transitioned over the years. We always look forward to sitting down to talk to her and sharing a laugh. Libia is a servant leader and is well respected by her team. During our last visit, we connected with the Guest Experience Manager, Mrs. Samara Alvarez. She is very thorough and loves to help others. Samara checked on us each day and was kind enough to answer some questions I had about the renovations. She has a bright future because hospitality is not what she does it is her destiny. I am always happy to return to a property to see that well deserving team members are being recognized and promoted. It is obvious that all the team members genuinely care about the guest and their experiences. Alberto and Raymundo (Everybody Loves Raymond) as well as all the other team members are great ambassadors for the Hilton brand. There is the genuine warmth and personalized service associated with the Waldorf and then there is the unrivaled guest experience at our home away from home at the Waldorf Astoria Los Cabos Pedregal.

Pedregal is by far the best service oriented hotel of the luxury hotel category in Cabo. Pedregal’s legendary hospitality is truly one of a kind. The service is in line with some of the best hotels we have experienced around the world. Everyone is assigned to their own concierge. Ours was Fabian. If you take advantage of the concierge service’s offered, you will experience an absolutely amazing vacation. Fabian took our luxury trip to a whole new level with his foresight to be one step ahead of everything we needed or wanted, from restaurant reservations to a private whale watching tour and recommendations for other experiences. However he was so much more than a concierge. He truly made us feel like we were visiting family and wanted to show us the culture and the best of Cabo. Free everyday! The breakfast buffet is the best we have ever experienced. It included fresh baked pastries, homemade tortillas and empanadas. it is similar to a Sunday brunch but everyday. With our room it was included and worth it!! Fresh guacamole & chips with 2 Corona’s on ice. Delivered to your room for sunset every afternoon. Sweets at turn town service. Best Chocolate ever! Many thanks to the service staff that changed our lives while we were at Pedregal. Fabian, Alberto, Erick, Ezekiel, Louis & Daniel. I know I have missed some names. Every staff person that we meet was amazing.

We recently stayed at Waldorf Astoria Los Cabos Pedregal again, and it’s still one of the most beautiful properties in Cabo. Driving through the private tunnel carved into the mountain never gets old, and the cliffside views over the Pacific are honestly hard to beat. The grounds are perfectly landscaped and immaculately maintained, which adds to the peaceful, upscale feel of the entire resort. Having a private plunge pool in every room makes the stay feel quiet and exclusive, and even when the resort is full it never feels busy or chaotic. The staff are genuinely friendly and welcoming, and having a dedicated concierge really does make a difference in the overall experience. That said, we did notice a few small changes compared to last year. The shampoo, conditioner, and body wash felt downgraded to a more basic brand. There’s also no longer a complimentary bottle of Clase Azul tequila in the room — it’s now offered for purchase at around $180 USD. Snacks and pop that used to be complimentary in the room are now priced quite high. Those little luxury touches used to add to the overall wow factor, so it was disappointing to see them removed. Overall, it’s still an incredible place to stay and one of the most memorable resorts we’ve ever stayed at. We will be back.

I cannot possible convey our thanks for the level of service and room amenities. We booked the transportation from the airport through the hotel. It was spot on. Upon arrival at the gate you are asked what type of welcome beverage you prefer - we said Margarita and it was waiting for us by an attendants as we pulled in. Our concierge took care of us. Our room was magnificent. A junior suite that overlooked the ocean with a small private pool in a garden area, a fireplace, two separate bathroom areas and a shower that opened up to the ocean. Stunning. The food was exceptional. We ate at all three restaurants and enjoyed all of them. The Sommelier, Luis, was very knowledgeable and we discovered some beautiful Mexican wines each evening. The pool was the perfect temperature. They have a towel waiting with an attendant as you walk out of the pool. We always found a chair. People did not reserve them all day with a t-shirt. Our pool attendants Marcos and Pata were so friendly and attentive. This is the first time we have had a swim up bar that has Sushi! So cool. We only ate the continental breakfast each morning so we could enjoy the bar later. It was ample. My only wish is that they had something lighter for dinner, perhaps a bar where you do not have to have a reservation with soups, tacos, salads…. The restaurant food, while wonderful, was quite heavy and we would have appreciated something lighter fare on one night. Thanks for the beautiful stay.

This was our third visit to this wonderful property. The refresh was well done. The room seemed brighter and the new furnishings all are very high end. We especially enjoyed the new outdoor furnishings- very comfortable. We ate all our meals on the property and the food was delicious and so nicely presented. A new dining option is the weekend night grill option at the Beach Club restaurant. The atmosphere is lovely…complete with live music. Our serverJuan was great and went above and beyond. The ribeye was a generous in size and grilled to perfection! All staff we observed to be very proactive and genuinely hospitable. The entire vibe of the WA Pedegral is relaxing. We hope to be able to return to this outstanding property again next year.

Very impressive resort. Beautiful views, great location, and good food. Spa is not worth the cost. Average treatment for way above Average cost for any 5 star resort in cabo. Pool need more staff. Fernando does a great job. But unless he was there, no much service was provided by other staff members. For the brand and cost of stay, it is good but not perfect over all. For similar cost and all inclusive option I would look into casa de playa for example. Grand velas also a good choice.

This is one of the nicest resorts we have ever stayed in and we travel a lot!!! The property is gorgeous and views stunning . The spa was also incredible !!We all had great massages and service as well. The service at this hotel is honestly amazing! They truly go above and beyond. We were treated like royalty!! Impeccable service from the minute u walk on this gorgeous property ! We worked with Fabian the concierge before we got there and he arranged all of our reservations. He was a pleasure to work with and always responded promptly. When my family got to the resort he was the first one to greet us out of the car. He took amazing care of us as well the whole time.Also at the pool Manuel and saie(sp) were amazing .Our pool experience was perfection because of these two! Our butler jorge was perfect. He showed us everything and checkedon us! Now for the breakfast, the food was incredible and once again the service! We were so lucky to start our day with Salvatore ! He is always smiling and made us so happy. He even knew my daughter would want the French toast. He was a bright spot in our day. I can't say enough positive things about this resort ! The service is off the charts and the staff is just lovely !