The Ritz Carlton, Aruba

We had an exceptional stay at the Ritz Carlton Aruba. Every person we encountered was friendly and helpful. They made us feel welcomed. The hotel and grounds are beautiful. Our room was spacious with great views. The food was great. The service is above and beyond our expectations. Rulger stopped by each day on the beach to make sure our stay was going well. He is very friendly and personable. Ellie was our server on the beach each day. She went above and beyond taking care of us! She made our stay fantastic. We will definitely return the next time we visit Aruba.

This was our 2nd visit to the Ritz Carlton Aruba. From the moment you arrive you feel so welcomed. We honestly did not think our second visit could come close to how wonderful our trip in November was, but it exceeded our expectations. We did have a small disappointment in our room location as we had booked through Delta Dream Vacations, so the view was not as great as we expected, however, the front desk staff did their best to offer a replacement. In the end it really didn't matter. The stay was perfect. We ate lunch every day from the beach and no request was denied; it was truly unbelievable. No checking with anyone to see if it could happen, they just say yes and it appears. If you have a chance eat at the sushi restaurant in the bar area, it is fantastic! Since this was our second visit, we were so happy to see some familiar faces and again this is a testament to the service you receive at this hotel. Even though there are places very close that you could have a less expensive meal, you really cannot beat the truly exceptional service you get from the staff at the Ritz. There are so many people we interacted with that were wonderful. Eric & Rutger made several stops by us over the week to just check in and see how our stay was. A Special thanks to Dilwyn (our 2nd experience with him and just WOW!) and Eduardo for exceptional food service at the beach, Hazler who helped us with beach chairs, Melissa for always making sure we had our frozen cappuccino! She is amazing. Lastly a special thanks to Zevon. We had met him setting up our beach chairs and then a storm came out of nowhere and just soaked everything. While the storm passed my husband talked to him about how much we loved the Papaya hot sauce and were going to walk in to town to find it. He offered to go on his break and buy it for us if we did not get any when in town! When we returned (with our hot sauce) he followed us over replaced all the wet towels and from that moment on he stopped by our chairs daily to check on us to see if there was anything we needed. I know this is long, but I hope these messages get to this amazing staff and they know that in such little ways they truly made our visit the wonderful and will not be our last. Until next year! Michael & Missy

We have been to this property seven times in the last 10 years. We didn’t go during Covid obviously but we would have if we could have. My husband and I are discerning travelers and we enjoy wonderful service, good food and above average rooms with friendly and attentive staff. All of that said, the Ritz Carlton surpassed all of our expectations in spades and honestly, for a very reasonable price We could not think of a better place to go in Aruba. We book every year and we will continue to do so. The staff feel like family; or really really good friends at the very least. . They recognize our names when we come!. They greet us with open arms and go above and beyond to make our trip even better than the last one. We spend our days at the pool hanging out having cocktails and relaxing. Gregory our pool server is far and away the best server we have ever seen. I can’t give him enough accolades. There isn’t enough room or time for me to sit here and tell you how great he is. He is so friendly, so attentive and makes sure your every need is met. Mitchell is another wonderful employee. He makes a certain that our pool chairs are set up every morning and again, tends to our every need with a genuine smile and genuine kindness. As a sidenote, if you’re pleasant and nice to the employees it goes a long long way. They work so incredibly hard we appreciate that and respect it. We can honestly say that they are our friends And I believe we are theirs. If there is something you want it need, you will have it. The rooms are absolutely pristine. You want for absolutely nothing, they are clean, and there are no bad views of the ocean. We are not gambling, but once a year, we budget a little cash to spend time in the casino, and if you have never been to a casino, it’s a really fun experience! If you are new, the dealers go out of their way to teach you and guide you in every game. It’s not like they’re trying to take your money and send you on your way. They get to know you I make a point to call you by your name, because they actually want to do that. If you are a veteran, they treat you with respect and give you all of the attention you deserve as a veteran gambler. lol. Marshall, Marvin, Romar and Sandra are so welcoming and funny and friendly. They all rotate around the tables every 20 minutes or so so we get to see all of them most of the night. There are others whose names escape me right now, but you won’t find any of the dealers who are unpleasant, or who have attitudes. As well We actually had some really great nights and were up! A lot! I feel should mention that no one paid us to leave this review and I was not incentive to leave it. We leave this review, organically out of sheer satisfaction with this property and all of its employees. We highly recommend it!!!

Our first time to Aruba and this resort. Everything was perfect. All the little details that you don't necessarily think about are evident. Fresh water stations and high quality sunscreen at pools and beach. Cushioned beach loungers are amazingly comfortable. Freezies handed out at the beach were a nice touch! The water is amazing, clear water and soft sand. Service everywhere was fantastic. The resort truly knows how to cater to your needs. Restaurants are walking distance and so many options to choose from. We also felt that the resort being at the end of the strip was extra quiet and peaceful. Rooms and the entire resort were emaculately clean. This was truly an Aruba luxury experience for us. We've stayed at the Kimpton Seafire Resort in Grand Cayman and that set the bar for us for a luxury resort experience. The Ritz met that bar in all aspects. Highly recommend!

Aruba was everything we hoped for and more! 🌴☀️ From the beautiful beaches and crystal-clear water to the amazing food and unforgettable sunsets, every day felt like paradise. We stayed at the Ritz-Carlton Aruba, where the staff went above and beyond to make our family vacation special, particularly Jose at the Cocktail Bus and Shaunette our room attendant. The resort was spotless, the service was exceptional, and there was something for everyone to enjoy. We’re heading home with wonderful memories and already talking about our next trip back. Highly recommend Aruba for families, couples, or anyone looking for a relaxing getaway!

From the moment we arrived, our stay at The Ritz-Carlton, Aruba was nothing short of perfection. Every single aspect of our experience was first-class, embodying the absolute pinnacle of luxury hospitality combined with genuine, heartfelt warmth. What truly sets this property apart is its authentic service. Throughout our stay, nothing was ever too much trouble for the team and every interaction felt personal and deeply cared for. Highlights of Our Stay: * The Pool & Beach Team: Gregory and the entire pool team were simply incredible, ensuring every comfort was anticipated and delivered with a smile. * Leadership Presence: It was wonderful to see David Coster and Crismar constantly visible and engaged across the property, personally ensuring every guest was having an exceptional experience. * A huge thank you to Vianca for sourcing a dozen orange roses as a surprise for my wife on our anniversary. * Culinary Excellence: The Food & Beverage team went above and beyond every single day, making every meal a special occasion. Special shout-out to Joshua, who was a fantastic server at Casa Nonna, and Angelo, who provided equally stellar service at the Noor Lounge. If you are looking for a flawless getaway where luxury meets true human connection, look no further than The Ritz-Carlton, Aruba. We leave tomorrow. We cannot wait to return!

We had the most astounding experience with the Ritz Aruba team and cannot speak highly enough about them. We booked a pool-side cabana most days on property as well as pool-side lounges on our final day and the memories that they all helped us create will never be forgotten. With David and Erik leading the F&B and rec teams respectively, the attention to detail and guest experience was something to behold. While I'm sure there are many people supporting behind the scenes, I need to give shoutouts to Cris, Conroy, Greg, JC, and Dennis for making every minute feel special. We will certainly be back and in the meantime will be hard-pressed to find a vacation experience that will rise to the bar set by this team. Thank you all!

We just returned from a fantastic few days with our adult children. All aspects of our trip were excellent. We have enjoyed the property several times in the past and will continue to come back as long as we can! The staff is amazing and truly go out of their way to make sure all needs are met. We were celebrating our anniversary and the staff went out of their way to make us feel special. Shout out to the staff of the 7th floor...Anges, Sergio, Zion and Ven... for all their little special attention for us. We spent a few days by the adult pool (a nice break to escape all the young kids on the beach) and the adult pool staff was exceptionally attentive. Shout out to JC for the extra attention...not only was he able to find me Diet Coke (not sure what was going with the Diet Coke supply last week but the entire resort seemed to be out of it by Tuesday), but when a few hours later I asked if for another one he said he would look around...magically he returned with an ice bucket with 2 Diet Cokes which he was able to track down! He was excellent prior to that but then became the Diet Coke magician from that point on! The other staff at the adult pool was also excellent and when the pool manager found out it was our anniversary he went above and beyond to acknowledge it! My daughter and I had massages at the spa which were excellent. Julia gives a wonderful Hot Stone Massage! Only critique would be the the prices at the restaurants and lobby bar are high for food and drinks...$75 for the appetizer special at Nonnas seemed to be excessive in our opinion. Food and drink prices at the beach/pool are also high however, it is the Ritz so you know what you are signing up for when you stay here.

Gregory provided the best service ive ever had. When staying at the ritz, great service is the standard, so you can only imagine how great Greg was to be so above and beyond. I traveled for my bachelorette and Gregory made me feel special, celebrated, and went out of his way to go above and beyond. I asked for dr pepper and while the hotel didnt serve any, he left the hotel and bought some from nearby. He remembered my name from our first introduction, and was so quick with service. The best part was, its apparent Gregory loves his job and genuinely cares. We will be back just for him!

⭐️⭐️⭐️⭐️⭐️ An Unforgettable Stay at The Ritz-Carlton, Aruba From the moment we stepped foot on the property, we knew our stay at The Ritz-Carlton, Aruba was going to be something special. We have traveled to many beautiful places, but we have honestly never felt as welcomed, cared for, and genuinely appreciated as we did here. The resort itself is absolutely stunning and impeccably maintained. Every area—from the lobby and restaurants to the pool, beach, and guest rooms—was spotless. The property is beautiful, but what truly separates this resort from anywhere else we have stayed is its extraordinary staff. Their warmth, professionalism, and attention to detail made us feel as though we were their only guests. There are far too many wonderful people to mention, but a few individuals made our stay especially memorable. Lynndon, who took care of us by the pool and beach, was absolutely incredible. He was attentive, kind, personable, and always seemed to anticipate exactly what we needed. He consistently went above and beyond and played such a big part in making our days by the water so relaxing and enjoyable. David, one of the managers overseeing the pool and food and beverage experience, was phenomenal from beginning to end. His hospitality was on another level. He took exceptional care of us throughout our entire stay and even helped create an unforgettable dinner-on-the-beach experience that we will always remember. David’s genuine kindness, attention to detail, and commitment to making our trip special perfectly represent everything The Ritz-Carlton brand stands for. Gregory was another incredible part of our experience. His warmth, hospitality, and genuine personality made every interaction memorable. It was people like Gregory who made us feel completely at home while still giving us the five-star experience we came to Aruba hoping for. Every person we encountered treated us with sincere kindness and made us feel like family. This was more than simply a beautiful vacation—it was an experience we will talk about for years to come. If you are considering a trip to Aruba, do not hesitate to stay at The Ritz-Carlton. The resort is breathtaking, the service is unmatched, and the people are truly exceptional. We cannot thank the entire team enough for giving us one of the most memorable trips we have ever taken. We cannot wait to return!

Services absolutely amazing highly recommend I’ve been to every hotel there nothing that taps the RITZ. THE casino is so fun. Reno is the director he’s top-notch professional. We love it here so much everyone at the pool is so kind considerate helpful I cannot say enough. At the pleasure of Germain serving me a couple times for lunch and helping with a brutal hangover cheers to him outstanding.

We had an absolutely unforgettable stay at The Ritz-Carlton, Aruba. We were here to celebrate our engagement, and the entire experience was beyond anything we could have hoped for. From the beach and Club Lounge to the restaurants, spa, and our private engagement dinner, the staff went above and beyond to make this trip incredibly special. We will absolutely be back. There are so many people who deserve recognition: Beach & Guest Services: Eduardo with the Segway service and Verne were fantastic and always made us feel taken care of. Club Lounge: There are honestly too many amazing employees to mention, but the entire Club team was exceptional. A special thank you to Sigmar (Ziggy), who made the best lattes every morning and always provided incredible service. Zion also went above and beyond and even hooked us up with casino credits! Jose, Sergio, Agnes, Min, and especially Arelys, who was so sweet and kind every time we saw her, all helped make the Club experience one of our favorite parts of the stay. Casa Nonna: Our server Ria was wonderful and made our dinner feel incredibly special. Private Engagement Dinner: This was one of the highlights of our entire trip. Chef Lucian and our waiter Pedro made the evening after our engagement something we will remember for the rest of our lives. The food, service, attention to detail, and overall experience were incredible. They truly made such an important night even more memorable. Spa: We had a couples deep tissue massage with Robin and Elsa, and they were both outstanding. Easily one of the best deep tissue treatments we have had and a perfect way to relax during the trip. What really stood out was how genuinely kind and attentive everyone was. This wasn’t just a beautiful resort or a great vacation—it became a place that will always be special to us because we got engaged here and because of the people who helped make the entire experience so memorable. Thank you to the whole Ritz-Carlton Aruba team for making such an important trip in our lives truly unforgettable. We can’t wait to come back!

We had the most amazing experience at the Ritz Carlton in Aruba! We rented a cabana by the 18+ pool one day where Jean Carlo took care of us all day. He was so attentive, friendly, and genuinely kind. Not only did he take care of us that day, but the next day he made it a point to take care of us even though we didn’t rent a cabana that day. We were just sitting by the pool when he came by with buckets of ice, water bottles, and cups with lemon and lime slices. He also remembered that I loved the iced coffee from the day before and brought me one without me asking! He brought my husband a hot chocolate as well! Jean Carlo really made our amazing experience even more special and memorable! Love this hotel!! A++ experience for sure! More importantly, the employees at the Ritz Carlton make an incredible experience even better!

Top notch service, beautiful weather, and welcoming hospitality! We just returned from a wonderful week at the Ritz Aruba. Let me say, we definitely were not ready to leave. Everyone at the property is welcoming, friendly, and hospitable. We were welcomed with Prosecco, treated to thoughtful amenities in the room, and greeted by name each time we returned to a venue. The staff was top notch. My family is Gluten Free and the servers and staff at every restaurant went out of their way to accommodate us. When you arrive at each dining establishment they ask you if you have any food allergies (even at the beach & pool). The breakfast buffet had a dedicated Gluten Free bread section with it's own toaster!! (Great GF options most places, but unfortunately no GF buns) We encountered a lot of wonderful staff: Ana at breakfast every day, Ely at the beach, Super Mario at Casa Nonno's, Micheline at Noori, and Jose at the Pop Up Beach Bar. One staff member who truly made our trip stand out was Jenssen at Noori. He was delightful from the jump and we went back daily for a drink or another sushi roll (or both). Jenssen is truly a gem!! The rooms very also very nice and spacious. Plenty of drawer space and closets with organizers made it very easy for all 3 of us to unpack and enjoy the room. One thing to remember in Aruba is that all beaches are public. The Ritz does a great job of keeping non guests off their chairs (the best they can). I also really appreciated the app where you can pre-book your beach chairs for the next day. I know everyone at the hotel is diligently working to make the property the best it can possibly be. My suggestions would be: improving the breakfast potatoes (minor I know but they were undercooked), GF buns, and a beach/pool shop on the same level as the pool and beach with family friendly beach attire (rash guards, swimwear, beach shoes), floats, sand toys, snacks, sun care, etc. We have been to other resorts that have shops like these and they are a life saver for families.

Great place to stay. All of the restraints were great. We stayed while the lobby was under construction- would have loved that view. Was above the child pool, but it wasn’t a problem. The outdoor bar staff openly fought over tips, a bit uncomfortable, but they were super nice to us. The beach umbrellas will not protect you on a hot day, but it is Aruba. Well go back. Again- restraints were incredible, and the drink guy in the van puts pride in his craft.

Such a wonderful time indulging in the luxurious service at This resort ! All our needs were met and our ocean front king suite was impeccably clean and manicured to the finest detail . The lounge floor made all my family feel Like VIPS so fun!! Jose Luis the barman extraordinaire! Espresso Martinis were flowing ! And then for a special treat : the Yellow Van BAR AT THR POOL/Beach area had the pleasure of being entertained by Jose as he made the most fabulous blended cocktails . Work of art & taste Divine ! Can’t wait to come back !