The Kahala Hotel & Resort

We arrived Monday, March 15th after the Kona Low came in and the resort did not have air conditioning and were running on the generators. All of the resort staff were absolutely wonderful during the inconvenience. Both Nandi and Reiko worked to get us a better room, so we had more of a breeze. We were given fans and extra water was always brought in our room The housekeeping kept the rooms fresh daily. The air was restored and we are still enjoying the same superb service. We definitely would come back to this resort.

Great hotel and resort. It is a little bit far from Waikiki, and there are no sidewalks to walk to the Kahala mall. So you will need a car. We used the shuttle to travel to Ala Moana and Waikiki, and it was very convenient and easy to get back and forth. We were able to save on parking fees at the hotel. They have a rental car option right in the lobby, so you can rent the car for one or two days. The room is excellent. The staff are great. The beach is amazing. It is a great place to stay.

My wife and I have stayed here about 5 times in the last 4 years and were gifted a Staycation weekend by our son and daughter-in-law. The reservation was for a two bed room (due to my "alleged" snoring) with a balcony, but instead we were assigned a single King bed room. We tried to call the front desk before bringing in our luggage, but the phone died (room 622). Even the bellman bringing our luggage could not get the phone to work - suspect the battery was dying. When we returned to the front desk to get the room we reserved, the clerk was unusually "cool" as we have always had such great service and when his colleague asked what was the problem, told his colleague "the guest is not happy with the room". The CORRECT response would be the guest is not happy with the WRONG room provided. This is a small point, but is definitively uncharacteristic of the service we had experienced in the past. The clerk did provide us an upgraded ocean view room but WITHOUT a balcony as requested in the reservation. We went for a cocktail at the Plumeria bar and we treated, and entertained, well by Aaron and Steve. When going to the pool area with our son, daughter-in-law (who gifted us this Staycation weekend) and two grandkids (age 3 and 5), we were told ONLY registered guests were allowed poolside and our son and his family would have to remain on the public beach. Fortunately, Jock at the front desk said there was only one person listed for our room despite registering two of us staying in the room, but was able to get everyone "registered" so we could all enjoy the pool. He mentioned the poolside database was not the same as his, which may have contributed to the issue of only one guest in our room - and said to tell the pool attendants to call the front desk if there was any problem. . Despite relaying the pool attendants all this information, we were approached at least FIVE times by different attendants asking if we were guests of the hotel. Once they asked that we allow a red wristband on the 5 year old grandson. The fifth person finally said with the upcoming shift change, he recommended all of us wear a red wristband. Not sure why the hotel simply doesn't issue red wristbands at check-in with a request we wear them poolside. We did order food from the poolside bar, and as before really enjoyed the Kahala burger and fries (excellent fries). A club sandwich was also very tasty. Despite all this, the hotel remains a favorite of ours and we will return!

In Hawaii 'Kahala" infers an abundance and connection to the land and to the water. This hotel has been nurturing that connection for years and it always offers abundant hospitality. We live in Hawaii and when we wish for rest and renewal, we make a reservation at the Kahala. An amazing massage, a lovely room with views of the mountains and the seas, the dolphins entertaining us with their enthusiasm to show off and relate to the staff and guests, and the service we experience at the hotel always remind us of the special spirit of Aloha. Mahalo to all at the Kahala!

I stayed at the Kahala hotel last weekend to be a bridesmaid at my friend’s wedding and I am truly blown away by the hospitality! I was checked into my room by Preston and he really listened to all my requests and truly made my experience everything I wanted and more. My sister has a 10 month old baby so we needed certain accommodations like crib and pull out bed and not only did he provide an absolutely stunning and spacious room with the best view of the dolphins but he made sure we had everything we needed for our baby. Our room felt like It was in the master bedroom to a royal castle. The food was delicious and I can’t wait to stay at the Kahala again, it is so worth it. Thank you Preston, you were so much fun to talk to and thank you for being so helpful with assisting me and my sister during our stay! Everyone at the Kahala has the most welcoming energy with so much sincerity it was absolutely magical to stay there! Mahalo

The Kahala hotel has had a long history of being Honolulu's bungalow amongst many stars, dignitaries, and visitors alike. The hallway walls that mirror the lobby's shops/sundries and concierge services offices are plastered with such photographs documenting its historic visitors and historical timeline. A timeless hotel in itself, with well-appointed rooms that have stood the test of time. Friendly staff, nightly turndown service, and many food options earns an excellent rating in our book.

This was the first time we stayed at the Kahala Hotel as we do a lot of Stay Cations... We absolutely Loved out stay as we celebrated our 45th Wedding anniversary. We ate at Arancino's as well as Plumeria and enjoyed both dining experience. We were even treated to a little celebration deserts from all restaurants as well as our room congratulating us on our Anniversary. All the staff we met were Super Nice and Pleasant starting with the front desk check in. The Kahala is now my wife's favorite Staycation Hotel. Needless to say Happy Wife ** Happy Life !! We hope to be able to come again to the Kahaloa Hotel for our stacation... Thank You !!!!!!

The Kahala is a beautiful hotel. We were very comfortable for a very rainy weekend. The room is very comfortable and has my favorite thing ever, A ToTo toilet!! Unfortunately the room service is not to be desired. A huge bummer since we were staying in due to the weather. First order placed was not as advertised, then came very undercooked. Replacement was no better and very overcooked and lacking any appeal. So you must eat out elsewhere.

We stayed at Kahala for the first time for a vacation with other family members. The staff was always attentive and the food was fresh and tasted great! I loved their beach which was only for people staying at the hotel. The gym was clean and they offered yoga a few days a week as well. The pool area and outdoor ho tubs could use some updating, however, the outside wait staff and bar tenders were awesome!

An absolutely superb experience from start to finish. The walkway leading to the room was breathtaking—sleek, luxurious, and beautifully designed with clean, elegant lines. I truly didn’t want to leave. And just when you think it can’t get any better, there’s a serene retreat afterward where you can relax, meditate, and gather your thoughts before stepping back into reality. The service was top-notch 👌🏾 I will definitely be returning again and again!

The Kahala Hotel is our go to place when visiting family on Oahu. A place that feels like home with beautiful views, decor and amenities! The staff are friendly and welcoming from the minute you arrive at the valet and check-in to all the service members who work hard every day to make sure everything is perfect. The restaurant selection is beyond amazing whether it’s dining by the pool in The Veranda or Hoku’s and Arancino’s the food is delicious and the service impeccable. The Spa is a wonderful experience! My technician LaLa had a magic touch with a deep tissue massage and a calm and pleasant demeanor I was in heaven. Our room was by Evangelina a wonderful woman who remembered us from a past visit and all our requested items everyday. Truly grateful for her service. Once again a perfect stay filled with Aloha

I was genuinely impressed from start to finish. The stay felt calm, well-managed, and comfortable, with a level of service that made it easy to fully unwind. Plumeria Beach House was a highlight-great atmosphere and food that felt fresh and thoughtfully prepared. The best part, though, was the pool: open 24/7 and pleasantly warm, which made swimming any time of day (or late at night) perfect. I’ve stayed at other hotels in Hawaii where the pool water was uncomfortably cold, so this made a huge difference.