Sanctuary Cap Cana

Travel Date: March 31, 2025

We visit Sanctuary Cap Cana every year. All of the staff are very friendly and go out of their way to accommodate everyone. We request the same butler, Emilio, every time. He remembers us and all of our preferences. The restaurant choices are great, we love the suites in the...

We visit Sanctuary Cap Cana every year. All of the staff are very friendly and go out of their way to accommodate everyone. We request the same butler, Emilio, every time. He remembers us and all of our preferences. The restaurant choices are great, we love the suites in the Castle, and the spa is very peaceful.

Travel Date: March 31, 2025

This was the 6th time we've been to the Punta Cana overall, second time at Cap Cana section, and first time at this resort. This was by far and away one of the best resorts we had been to. Had the junior suite w/ 2 queen beds. Room, lobby, and...

This was the 6th time we've been to the Punta Cana overall, second time at Cap Cana section, and first time at this resort. This was by far and away one of the best resorts we had been to. Had the junior suite w/ 2 queen beds. Room, lobby, and grounds area were well kept. Mini bar in room was well stocked with water, soda and beer (no hard liquor, but who cares, just go to one of the many bars and they’ll make what you want). The beach isn't the biggest out there, especially if you compare to Bavaro beach, but decent and well kept. One plus is that in Cap Cana, you don't need to worry about the motorboats that you often see at Bavaro beach (a plus for us). There is a way to walk to a public beach next door to the resort. Both beaches again are fairly nice and efforts are made to keep the seaweed out. The public beach had very few visitors. As for the dining, we usually go to the buffets out of our own laziness. However, we realized the Casa Bella buffet is only open for breakfast and lunch (daily) and dinner on Fridays only. So for the first night, we went to the steakhouse, which was had absolutely phenomenal steaks. My wife is not much of a steak eater, and she thought it was really good. Second night we ate at the blue Marlin seafood. I wasn't sure if we were going to like it, but yet again it was delicious. On the third night we ate pizza at Mama Fornos in Sanctuary Town, totally delicious. Note, Sanctuary Town has various restaurants such as burgers, pizza, sushi, etc. and are open to guests of other resorts, hence why the menu shows prices. Just make sure the wait staff gets your room number as part of the all inclusive. Thursday night our dinner was at the WOK (Asian). My only regret is that we didn’t book it for 2 nights!! Absolutely phenomenal experience. Most of the days we had breakfast and lunch at the Casa Bella buffet. Each station has an attendant, and you tell them what you want on your plate. I saw some reviews where people complained about this, but I think it's a better system for sanitary purposes. Shout out to Yoleydys and Niersin for their great service at Casa Bella buffet. In fact, I can’t say any of the staff let us down, from barkeepers, housekeeping, beach attendants, and wait staff. As for dress code, I had been able to get by w/ a Hawaiian shirt and either dressier shorts or grey/kaki jeans. Like most resorts, their definition of “elegance” isn’t that strict. If you have the opportunity, try the Canita beer, which is a local beer in Punta Cana. As for the drinks at the pool bar, they are a lot stronger compared to other resorts pool bars.

Travel Date: March 31, 2025

The staff was amazing! So friendly and helpful… Angel (our butler) made the experience so much easier and awesome! I enjoyed how relaxing the resort was, it never felt like we had to fight for a spot on the beach or pool, the food was great, and overall just a...

The staff was amazing! So friendly and helpful… Angel (our butler) made the experience so much easier and awesome! I enjoyed how relaxing the resort was, it never felt like we had to fight for a spot on the beach or pool, the food was great, and overall just a very happy trip!

Travel Date: March 31, 2025

Enjoyed a week at Sanctuary to celebrate our 50th anniversary. Kelvin our butler at the castle allowed us to relax and enjoy while he took care of everything from booking restaurants, keeping us updated on activities and events and making sure we had everything we needed right until the end...

Enjoyed a week at Sanctuary to celebrate our 50th anniversary. Kelvin our butler at the castle allowed us to relax and enjoy while he took care of everything from booking restaurants, keeping us updated on activities and events and making sure we had everything we needed right until the end when he put our suitcases in the vehicle to the airport. Our housekeeper, Angela was friendly and efficient. Glory at the buffet always had a big smile for me when she served my fruit at breakfast and my salads at lunch. The Italian restaurant was our favorite, followed by the pizza in Sanctuary town. There was a pool for everybody; main pool active the other pools were varied with different levels of peace and quiet. The vegetation is lush and beautiful. The groundskeepers work very hard to make this resort spectacular. The entertainment was ok and there could be a bit more. The only negative is that the beach is small and there are rocks in the water.

Travel Date: March 31, 2025

Just returned from a five night stay to celebrate my husband’s 40th birthday. Absolutely AMAZING trip. We stayed in a swim out room in the castle- such a beautiful and quiet area of the resort. Our butler JT was wonderful and made sure we had everything we needed each day....

Just returned from a five night stay to celebrate my husband’s 40th birthday. Absolutely AMAZING trip. We stayed in a swim out room in the castle- such a beautiful and quiet area of the resort. Our butler JT was wonderful and made sure we had everything we needed each day. We loved all of the dining- ambiance was amazing at Blue Marlin and Wok, and our favorite food was the Italian restaurant and Steakhouse. All of the staff were incredibly friendly, excited to be there, and ready to help. The staff at the beach shack/pool were attentive and helpful to find chairs in our desired areas. Bartenders were fun and friendly. Pools were beautiful. Ocean was rocky, but water calm and warm. This resort felt like a great balance of quiet relaxation when we needed it and fun entertainment and activities that made every day unique. Will definitely return!!

Travel Date: March 31, 2025

Had the best 50th anniversary celebration at Sanctuary, Cap Cana Resort! We could not have asked for a better assistant/helper/butler in Jeremiah! He is the greatest! No matter what we wanted or where we wanted to go, his statement was "We can make that happen, & he did! THANK YOU...

Had the best 50th anniversary celebration at Sanctuary, Cap Cana Resort! We could not have asked for a better assistant/helper/butler in Jeremiah! He is the greatest! No matter what we wanted or where we wanted to go, his statement was "We can make that happen, & he did! THANK YOU FOR EVERYTHING! See you soon!!

Travel Date: March 31, 2025

This resort is absolutely breathtaking! The staff is excellent and so accommodating. Yolyedes, Osvaldo, Jefrie, Ulysses, and Ambriosx were the best!!!! They remembered us and made us feel like we had known them forever. Very welcoming and friendly. The food was wonderful and the views are gorgeous. I have nothing...

This resort is absolutely breathtaking! The staff is excellent and so accommodating. Yolyedes, Osvaldo, Jefrie, Ulysses, and Ambriosx were the best!!!! They remembered us and made us feel like we had known them forever. Very welcoming and friendly. The food was wonderful and the views are gorgeous. I have nothing but amazing things to say and we will be back to this resort! Thank you, Sanctuary Cap Cana for making this a memorable vacation and for your unmatched service!

Travel Date: March 31, 2025

This resort is so lovely. The scenery is gorgeous, lots of swimming options, and the staff couldn’t be nicer. From the housekeeping to the ladies at the coffee shop to the bartenders like Cristian at the beach bar, everyone is so helpful. The sanctuary town with additional restaurants and shops...

This resort is so lovely. The scenery is gorgeous, lots of swimming options, and the staff couldn’t be nicer. From the housekeeping to the ladies at the coffee shop to the bartenders like Cristian at the beach bar, everyone is so helpful. The sanctuary town with additional restaurants and shops on the resort property is really fun. Would definitely come back.

Travel Date: March 31, 2025

The resort was spectacular and was very accommodating. Our Butler Frank was the best we have had. We had an issue and he was extremely understanding and helped resolve the concern. For an all inclusive resort, the food was very good. We will go back and ask for Frank.

Travel Date: March 31, 2025

You will have an amazing time no matter what you are doing. If it’s a beautiful dinner, drinks at the pool, or activities. You will have a great time and not need to leave the property. We had dinner at the Blue Marlin, Steakhouse, Wok, Sushi Town. Breakfast in the...

You will have an amazing time no matter what you are doing. If it’s a beautiful dinner, drinks at the pool, or activities. You will have a great time and not need to leave the property. We had dinner at the Blue Marlin, Steakhouse, Wok, Sushi Town. Breakfast in the lobby bar or pool side Buffett. Late night drinks at the Love Bar. David and Emmanuel were amazing. David the pool bartender makes amazing drinks where Emmanuel was wonderful setting us up pool side everyday. If you are on the fence with your decision this is where I say DO IT! You will have an amazing time.

Travel Date: December 31, 2024

This is an exceptional resort. Cap Cana is a luxury area of Punta Cana so our expectations were high. They were met. The buildings have a unique look compared to others in the area - definitely not cookie cutter. The entire grounds were really well maintained and clean. We stayed...

This is an exceptional resort. Cap Cana is a luxury area of Punta Cana so our expectations were high. They were met. The buildings have a unique look compared to others in the area - definitely not cookie cutter. The entire grounds were really well maintained and clean. We stayed in an Oceanfront Junior Suite and the room was huge. The fifth floor rear side offered a peaceful view of the ocean and the Blue Marlin Grille from our private balcony with jacuzzi. The food was excellent as well as the service. We tried every restaurant at the resort (with the exception of Sanctuary Town area). Our favorites by far were the Steakhouse and the Italian restaurant, followed by the Blue Marlin for lunch. Miguel was our waiter for both breakfast every day and twice at the Italian restaurant and his service was among the best we’ve ever had. Félix and Omar helped us every day to get a good spot on the beach, towels, buckets of ice cold Presidente, and Piña Colados. Gloria always saved us Dragonfruit and orange juice for breakfast at the buffet. Luis Saurys, Juan Jose, and Milvio were also there for us every day during breakfast. At the Blue Marlin, we had Roberto as a server for both lunch and dinner and his recommendations were spot on. Would definitely recommend, and planning a return trip.

Travel Date: March 31, 2025

My husband and I just returned from a week at Sanctuary Cap Cana, where we stayed in a King Suite Oceanfront. The resort was incredible, and we were pleasantly surprised by the quality of the food, which is often a concern at all-inclusive resorts. The food and restaurant service truly...

My husband and I just returned from a week at Sanctuary Cap Cana, where we stayed in a King Suite Oceanfront. The resort was incredible, and we were pleasantly surprised by the quality of the food, which is often a concern at all-inclusive resorts. The food and restaurant service truly exceeded our expectations. The fish and ceviche at Blue Marlin were exceptional, while the steaks at the Steakhouse were flavorful and cooked to perfection. The Wok offered an extensive menu full of delicious Pan-Asian dishes, and Capriccio was a standout, offering an outstanding dining experience. We were traveling with a group of 8, so we ordered appetizers to share at all four restaurants, and each meal was a hit. As guests in the Castle with suites, we had butler service, and our butler, Alexander, took care of every need we had. Our friends had JT as their butler, and he was equally fantastic—once he knew we were part of their group, he took the time to learn our names and make us feel welcome. Both Alexander and JT clearly love their jobs, and their attention to detail made our experience even more special. The cost of our room was absolutely worth it for the level of service and quality we received. I don’t want to forget the pool butlers either. We met Felix on our first day and ensured that he checked on us every day. He got to know our names, why we were there (celebrating a birthday), and spend time just chatting with us. This was a great experience.

Travel Date: March 31, 2025

We just checked out after a five night stay and really enjoyed the resort. We have stayed at resorts in Jamaica and Mexico so this review is compared to Secrets and Sandals resorts in those countries. Overall we enjoyed our stay and would return again. The highs: 1. The grounds...

We just checked out after a five night stay and really enjoyed the resort. We have stayed at resorts in Jamaica and Mexico so this review is compared to Secrets and Sandals resorts in those countries. Overall we enjoyed our stay and would return again. The highs: 1. The grounds are immaculate and the groundskeepers were working constantly to keep them beautiful. 2. The pools are fantastic. We were there solely to relax so our group spent our time in the infinity pool near the lobby. The views of the ocean are great from there. The main pool is where the swim up pool bar is and has music playing all day. 3. The rooms were nicely appointed and very well kept. The views were amazing. We were not in The Castle but had great ocean views. 4 The Wok and the Italian restaurant were what resort dining should be. The food was fantastic and the service was top shelf. The Lows: 1. Reservations at the Italian restaurant and the Wok are hard to get. The only reservations we could get were at 9:15 and 9:30 respectively. I heard some people call in advance to make their reservations but I suspect preference goes to guests staying in the Castle for reservations. 2. The drink service at the infinity pool was great until lunch (thank you Reyna) but was hit or miss after lunch. 3. Evening entertainment was not what we are used to. There was a karaoke night and a circus but what entertainment was available was over by 10. Reyna at the Love bar and Super Jerry at the Steakhouse and breakfast buffet were fantastic. Roberto at the Blue Marlin Also provided great service. All of the staff at the spa were attentive. One suggestion on the menu: the stuffed Mahi at the Blue Marlin tasted like it had been cooked the day before and heated up in a broiler. I love Mahi and expected fresh fish in a setting like this but that dish in particular was a real let down.

Travel Date: March 31, 2025

I was disappointed in the quality and selection of food at this resort. Except for the lunch buffet, the food quality and choice was poor. This stops me from recommending this resort to friends or making a return visit. Also, the beach is very small and not really suitable for...

I was disappointed in the quality and selection of food at this resort. Except for the lunch buffet, the food quality and choice was poor. This stops me from recommending this resort to friends or making a return visit. Also, the beach is very small and not really suitable for swimming due to the rocks. You can get out beyond the rocks, but then you are right next to a rather unattractive barrier that helps with the seaweed. The wait staff was not very attentive or friendly, especially at the Blue Marlin. One evening I was not able to get hot water in the shower. On the positive side the grounds are beautiful and the pools are fantastic. The room was a very generous size .

Travel Date: March 31, 2025

WE were here last year and thought it was a chill property and the room was terrific. The food was passable.. e decided to return this year and regret doing so. I got food poisoning the first night and was not able to lace the room for most of the...

WE were here last year and thought it was a chill property and the room was terrific. The food was passable.. e decided to return this year and regret doing so. I got food poisoning the first night and was not able to lace the room for most of the time.. my husband and our two good friends went out each night and found the food to be terrible. The 2nd to last day my friend and her husband had a couple of pieces of fried chicken at the beach shack and both of them got sick within hours. I even tried to order room service with just buttered noodles and Parmesan cheese. And a bowl of vegetable soup. Both were heavily salted rendering them inedible. Didn’t come in expecting gourmet food but this was another level of bad. Will not be returning

Travel Date: March 31, 2025

Wonderful resort all around, we were very impressed. We are picky travellers and would say for the price to value received it’s one of the best in the Caribbean even stacking up against higher end resorts. We stayed in the imperial suite which was absolutely amazing with a private pool...

Wonderful resort all around, we were very impressed. We are picky travellers and would say for the price to value received it’s one of the best in the Caribbean even stacking up against higher end resorts. We stayed in the imperial suite which was absolutely amazing with a private pool and a million dollar view. Highly recommended for a reasonable rate to get this much space and privacy. The staff always make or break the resort and we were thoroughly impressed with a few that really stood out. Frank was a truly world class butler he never missed a thing without any prompting, Randi and Billy in room service were super accommodating and always in a great mood. Ginette was one of our favourite hostesses ever and Joesinson at the Italian restaurant bar served up good conversation and his speciality pink drink which we returned more than a few times for. As a Marriott Ambassador Elite we received a room upgrade and 25% off the world class spa as great extras. The only negative review that came up before our trip was the beach size, however small there was always chairs and the sand and water were great, so not a real negative at all. Food, while never world class at all inclusives, was excellent, one of the best we’ve experienced at this price level and lots of restaurant selections for such a small resort. If you are looking for a nice quiet romantic getaway with no measurable negatives this is the place, one of the best in the DR!

Travel Date: March 31, 2025

We had a great experience at the Sanctuary, a bit of a hiccup at the castle with hot water but it was remedied with a move to the Villas, stunning place. The castle pool and bar were wonderfu, Jose was fantastic at the castle bar. Once at the Villas we...

We had a great experience at the Sanctuary, a bit of a hiccup at the castle with hot water but it was remedied with a move to the Villas, stunning place. The castle pool and bar were wonderfu, Jose was fantastic at the castle bar. Once at the Villas we stayed for the most part at the main pool, beach plus the bars located there. Jeremiah our bulter, he was very helpful and Cristian at the beach bar was also wonderful. We have stayed at a lot of all inclusive resorts and the food, service, plus top shelf alcohol was indeed special. The steak house and the Wok were our favorite. I would also like to say thank you to David who stocked our mini bar, I seemed to run into him everyday and even though I don't speak spanish we managed to connect and he was wonderful. Thank you Sanctuary Cap Cana

Travel Date: March 31, 2025

Lovely relaxing time in the DR! We had never previously been to all inclusive resort. Was a great experience. Food was generally good, especially steakhouse and the wok. High end drinks. Most importantly the staff was lovely especially our butler Carlos and Felix who helped us on the beach! If...

Lovely relaxing time in the DR! We had never previously been to all inclusive resort. Was a great experience. Food was generally good, especially steakhouse and the wok. High end drinks. Most importantly the staff was lovely especially our butler Carlos and Felix who helped us on the beach! If you want a chill out time away to relax by pool or beach it is great choice. Nightly music/circus show is great. Resort is lovely but a little quiet - our only suggestions for the resort would be to increase activities- there is enough property to build pickleball or tennis. Could move out buoys to allow for some paddle board or even sailing. Would really make a big difference !