Majestic Elegance Costa Mujeres

First stayed back in 2021 with some friends. Had no complaints way back when so when another deal popped up it was an easy decision to return. We've only stayed on the adults side. The hotel is well maintained on a great stretch of beach. Restaurants were a little hit...

First stayed back in 2021 with some friends. Had no complaints way back when so when another deal popped up it was an easy decision to return. We've only stayed on the adults side. The hotel is well maintained on a great stretch of beach. Restaurants were a little hit or miss. The Mexican restaurant had the best mashed potatoes one day as part of the plating so then I ordered them as a side at other restaurants and they were fine, but definitely not the same. The pastor tacos at the Mexican restaurant were also just plain pork with some pineapple lol. To add to my confusion at the steakhouse the empanadas were seasoned and amazing. Dining management just needs to make it make a little more sense or consistent? Hibachi and sushi were solid. All that to say we did not go hungry just confused sometimes. Staff was a real diffienteator this time around everyone was super helpful and professional. Butler - Leonardo was on it from the get go. Got our dinner reservations and extra blankets super fast. Ran into him a few times out and about and he always checked in. Bartender/Pool service - Misael was super consistent on drinks at the pool bar all week. When you have a bartender who makes every drink different for a week you'll come to appreciate his effort. Martin filled in one day and was also top notch. When we weren't in the pool Isai was always running around checking on everyone. Entertainment group - Karla, Oliver, & Diana were always popping up for fun activities and got everyone involved. They also stuck to the schedule which is another minor complaint we've had at other resorts.

Just got back from another great trip to Majestic Elegance in Costa Mujeres. This was our 4th time at this resort and it may have been our best trip yet. The service at this resort is amazing - from the butlers to the waiters/hostesses/bartenders, maid service all the way to...

Just got back from another great trip to Majestic Elegance in Costa Mujeres. This was our 4th time at this resort and it may have been our best trip yet. The service at this resort is amazing - from the butlers to the waiters/hostesses/bartenders, maid service all the way to the maintenance folks. The resort itself is amazingly clean. And if you need anything, someone will have it for you. We spent most of our time at the Infinity pool where Jose, Alonso and Isai never let our drink cup get dry. Along with the activities group of Karla, Oliver and Jaime - all of them made each day enjoyable. Another highlight for us is the amazing food, including the selection of the restaurants. The Italian restaurant may be our favorite and the service from Carlos will never be forgotten. Second favorite would be Kabuki. And a very close third would be the Mar House where Charlie and Fred were absolutely phenomenal. The Mexican restaurant was great too and we actually changed the dates of our trip just so we could be there for Mexican Night on Friday. Mexican Night is difficult to describe how incredible it was from ALL of the food to the amazing entertainment. We had breakfast every day at Flavors. The selection of food (especially the omelet station) was great. The service there was awesome as well, thanks to people like Liliana, Alex and Erik. We also enjoyed the entertainment each night. My favorites were Queen and Michael Jackson, although I must admit we got kind of a kick out of the wrestling night. The new director of entertainment does a fabulous job. And of course, how could I not mention Victor. Victor is the bartender at the Tiki Hut Bar. He's got humor, he's got personality and he makes some great drinks. A very entertaining guy to say the least. And last but not lease would be our butler, Andres. Everything you could ask for in a butler: great service, but not pushy. Anything we needed, he was there for us. All in all it was another great trip. My wife and I are already thinking about dates for our 5th trip!!! Thank you Majestic Elegance!!!!!!!

Beautiful resort...service was excellent...the food and restaurants were very enjoyable. The only negative was that our suite was too close to the music at night...next time we will book closer to the beach.

Mary with entertainment was so amazing, fun, inclusive without pressure. Not to mention she was beautiful and so sweet. The silent disco may have been the highlight of our trip. We participated in most evening entertainment. Auitz our butler if born in Michigan would have definitely fit perfectly in our...

Mary with entertainment was so amazing, fun, inclusive without pressure. Not to mention she was beautiful and so sweet. The silent disco may have been the highlight of our trip. We participated in most evening entertainment. Auitz our butler if born in Michigan would have definitely fit perfectly in our friend group. Amanda helped us make bracelets and was beautiful, adorable and so easy to talk to. Hard to not take them home with me!

To give perspective, we limit our resort trips (all-in) to under $6,000 in 2025 (indexed from our first resort in 2003). We have previously stayed at another resort in Cancun as well as resorts in Dominican Republic (Punta Cana and La Romana), Jamaica, and Cabo San Lucas. This resort was...

To give perspective, we limit our resort trips (all-in) to under $6,000 in 2025 (indexed from our first resort in 2003). We have previously stayed at another resort in Cancun as well as resorts in Dominican Republic (Punta Cana and La Romana), Jamaica, and Cabo San Lucas. This resort was easily the best ever. It was the first resort with excellent food, at both the buffets and the restaurants, while previously we would have called food "good institutional". The bars have a great selection of liquor, with the Lower Lobby Bar offering top-shelf (Grey Goose, etc.). The resort is gorgeous. Our room was no less than stunning. The staff are outstanding. The most notable ones particular to our stay were: Angelica - hostess Sergio - bartender Jaime - pool Esther - pool bar Mary (Maria Fernanda) - pool Patricia - hostess Ahide - dining manager Juan Jose - buffet server Guadalupe - buffet server Oliver - pool entertainment Abril - pool bar IMPORTANT ADVICE: Both the French bistro and Japanese restaurant require reservations (the others do not), so you should make those immediately upon arrival.

This place was sooooooo great! We stayed in the Adult's Only Club section. We expected a lot, and our expectations were exceeded beyond our dreams. Henry, our butler, was fantastic. The maid service was great because they were invisible, but always there for us, and the staff at the Kabuki...

This place was sooooooo great! We stayed in the Adult's Only Club section. We expected a lot, and our expectations were exceeded beyond our dreams. Henry, our butler, was fantastic. The maid service was great because they were invisible, but always there for us, and the staff at the Kabuki were fun and we loved our time there!

We had such a positive experience at Majestic Elegance! The food was incredible, the sand and ocean were beautiful, our room was clean, and the resort staff was beyond amazing! Nothing bad to as besides an initial letdown at check-in. I did request three different rooms and unfortunately did not...

We had such a positive experience at Majestic Elegance! The food was incredible, the sand and ocean were beautiful, our room was clean, and the resort staff was beyond amazing! Nothing bad to as besides an initial letdown at check-in. I did request three different rooms and unfortunately did not get them but again, not the worst thing that could've happened. Andres was our Butler and he was the kindest person we have met! He made our honeymoon so special. He helped us with reservations, scheduling, etc. If you get Andres, you will be set! Additionally, Angel and Alex (Beach Bar) were incredible! They always made sure that we had something to drink and would check in often. My husband always had a beer in his hand! Overall, the staff was amazing!! I cant wait until the construction is done so we can come visit again!

We booked a reservation for March 9 - 14 through their website and paid in full. 2 days before the trip we had a death in the family. We called the customer care number provided to ask to postpone the trip 2 weeks so we could attend the services. That...

We booked a reservation for March 9 - 14 through their website and paid in full. 2 days before the trip we had a death in the family. We called the customer care number provided to ask to postpone the trip 2 weeks so we could attend the services. That is when we found out that the booking went through priceline and we had no contact number for the hotel itself. Despite having rooms available, they would not allow us to move our reservation. What is worse, is that it took 10 days to get a response because Priceline didn't have a good process for handling something like this. I hold the hotel accountable, because I booked through their website and there was no indication i was booking through a 3'rd party. It is also ridiculous that there was no way to contact the hotel directly. The hotel number on the itinerary was a travel agent who couldn't help. I feel they just stole my money since there were rooms available to accomodate the change.

We got to the resort after a long day of travel at 6:30pm. They did NOT have our room ready, in fact no rooms available anywhere in the resort... We were sent to a neighboring property for the night, basically cutting our vacation one day short, as we had to...

We got to the resort after a long day of travel at 6:30pm. They did NOT have our room ready, in fact no rooms available anywhere in the resort... We were sent to a neighboring property for the night, basically cutting our vacation one day short, as we had to spend the next day getting our clothes unpacked and getting situated. They did NOT refund any money, just paid for our night at the Catalonia- a much more basic resort; and gave us each a 50 minute massage and a "romantic dinner on the beach" (same food as Mar House, just on the beach) as compensation. We noticed at least 3 other couples dealing with the same issue that night. Did I mention they made us sign the resort waivers BEFORE telling us the bad news? I asked the reception at the Catalonia if this happened a lot, where the Majestic would overbook and send guests over, and she replied "sometimes"... On day 3, I got horrible food poisoning. Day 4 (and Night 3) was spent with a fever, body aches and horrible diarrhea. The last symptom remained for the duration of the trip. The day previous we ate lunch at the buffet at 2:50pm. The buffet was closing at 3pm. I'm not sure if I got sick from the resort, or by other resort guests, some of whom were using their FINGERS to touch food on the buffet, and eating it right in the buffet line! Besides fellow guests bad hygiene practices, we noticed that the cold food was not cold, and the hot food was not hot at the buffet. From then on, we made it a point to either eat at the restaurants (only one non-buffet open for lunch or breakfast) or when the buffet first opened for the meal. We did like the beach, the pools and the entertainment. The drinks were good as well. The workers were kind and polite. I will not return to this resort. I can not risk having 1 of 6 of my precious vacation days ruined by the resorts horrible over-booking practices. We paid a lot of money for this vacation and I wish it would have turned out better.

This place is really Magestic!! The a la cartes were delicious and the Michael Jackson show was EPIC. The entertainment has been fantastic and we thoroughly enjoyed it. The staff makes this place special, always eager and happy to please us! Thank you so much!

This resort was amazing all around! Friendly staff and extremely helpful from arrival to departure. All staff was eager to lend a helping hand and clearly wanted us to be extremely comfortable and happy. They always have activities planned day and night, thanks to the event co-ordinators (Jamie was amazing!)...

This resort was amazing all around! Friendly staff and extremely helpful from arrival to departure. All staff was eager to lend a helping hand and clearly wanted us to be extremely comfortable and happy. They always have activities planned day and night, thanks to the event co-ordinators (Jamie was amazing!) If you are looking for a great bartender, Maisel is your guy! He made the best drinks hands down, and his surprise drinks were 10/10! The restaurants were amazing as well; Fast, efficient and great food all around. They are always very cautious regarding food allergies. We tried every restaurant with no complaints. The buffets were typical resort food, which we ended up getting sick of after a week's stay.. but have nothing worth complaining about. Room service was good too, and we were made aware at the beginning of our stay that any room service typically takes up to 45 minutes to 1 hour, which we always received our room service within this time frame. We stayed in the ocean-view plunge pool (which is heated) and couldn't recommend it more. There was a slight mildew smell in the room (to be expected because of the pool and humidity), however they offered us a humidifier and our butler (Val) took it upon herself to spray our room with essential oils daily. I would recommend this resort, and would definitely stay again!

The property is extremely clean and well groomed. Staff are very friendly, helpful and hard working. The food is above average in all restaurants. The house red wines(cab and Merlot) need improving as it burned my throat! The beach was spotless and cleared from seaweed every day. Our ocean front...

The property is extremely clean and well groomed. Staff are very friendly, helpful and hard working. The food is above average in all restaurants. The house red wines(cab and Merlot) need improving as it burned my throat! The beach was spotless and cleared from seaweed every day. Our ocean front room was amazing and kept very clean every day. We were in The Club section…adults only!

Outstanding! Awesome vacations! Second time at a Majestic resort. This time at the Majestic Elegance Costa Mujeres (Cancun). Quite an exceptional resort. The site is fabulous. The staff is professional, yet friendly and always smiling. You’ve got a question; they’ve got an answer. Thanks to all staff members! We truly...

Outstanding! Awesome vacations! Second time at a Majestic resort. This time at the Majestic Elegance Costa Mujeres (Cancun). Quite an exceptional resort. The site is fabulous. The staff is professional, yet friendly and always smiling. You’ve got a question; they’ve got an answer. Thanks to all staff members! We truly appreciated! Our butler, Rafaël, was great, meeting our needs whenever we asked for something. As for the room, we opted for the Club Junior Suite (outdoor jacuzzi) Oceanfront adult section – truly oceanfront view. It was worth every penny. What a view! Don’t hesitate to upgrade for the club option! A must! Getting back to the room… it was extremely spacious, comfortable, quiet and well-furnished (king size bed, 2 toilets, 1 bath in the corner facing the ocean (yes!), a lounge, a large walk-in with plenty of room to store all our clothes, a very wide balcony, etc.) The resort, not too huge, allows you to easily walk around and access all the facilities the resort offers. The food is delicious, and the variety of restaurants makes the dining experience diversifying. The service was great and the waiters always paying attention to please us. My advice, take the time to talk just a few minutes with the waiters, you will discover amazing people proud of their culture. The Mexican Fiesta night with the “gigantic” buffet was memorable! I must stay that you need to go the Blossom Spa even if it is only for a one-hour hydrotherapy circuit. The spa is relaxing and inside it is spectacular. The beaches are wonderful and almost without any seaweed as it is picked up early in the morning. You can walk for hours. Plenty of chairs on the beach for relaxing, enjoying the view, reading, whatever… vacation time guys! There are two infinity pools. Awesome both of them. The one for the Adult Club section is facing the beach. What else can I say. Perfect! Finally, I need to mention we bought this trip through Transat (Air Transat) but more importantly we do business with Club Voyages FP (travel agency located in Rivière-du-Loup, Québec, Canada). Every single time, Club Voyages FP has offered exceptional and professional service. I know a lot of people book their own trip online. But keep in mind that these people are the specialists. They know the resorts. They help you figure out what is best for you according to your expectations. And no, I do not work for them; I am just a happy customer! There is so much I could say, I am sure I forgot to mention things worth mentioning. Anyhow, just book and go!

Second time at a majestic resort and this was fantastic. The resort itself is breathtaking. It’s kept spotless and everyone works tirelessly there. We originally booked the family side as we couldn’t get into adult side and the lovely young girl at the checkin upgraded us to the club side...

Second time at a majestic resort and this was fantastic. The resort itself is breathtaking. It’s kept spotless and everyone works tirelessly there. We originally booked the family side as we couldn’t get into adult side and the lovely young girl at the checkin upgraded us to the club side as we were visitors. The rooms were spacious, the beach was beautiful and there were so many pools to choose from. Stretching with Oliver was relaxing, Tino the lobby bar waiter was always there with a smile ready to take your order and our butler Laura treated us wonderfully, also checking in on us and ready to help us in any way possible. The only con that I could say is that there needs to be a coffee station available before 7:00 am for us early birds otherwise it was amazing

Oliver is amazing!!!! He’s been absolutely amazing. So fun and knows how to get a crowd going. This is our first time in Mexico and he has made it so fun for us. We will definitely be back and if you are on the adult side look for Oliver who...

Oliver is amazing!!!! He’s been absolutely amazing. So fun and knows how to get a crowd going. This is our first time in Mexico and he has made it so fun for us. We will definitely be back and if you are on the adult side look for Oliver who helps with entertainment!!

The hotel and staff are excellent. We received top notch service from all the staff who were very friendly and helpful. The butler service is very efficient and they take care of all the little details. Our butler Mauricio was awesome and prepared a nice surprise for us back at...

The hotel and staff are excellent. We received top notch service from all the staff who were very friendly and helpful. The butler service is very efficient and they take care of all the little details. Our butler Mauricio was awesome and prepared a nice surprise for us back at the room while we were at the pool! What a nice way to finish the day with a cold bottle of cava and a hot bubble spa bath! The amenities are new and well kept with a high degree of cleanliness. The restaurants are all good with great service, food choice and quality. The beach front is very nice and you can take long walks up and down the costa. There is plenty to do (or not) with lots of pools, chairs (no running early to get one) and towel service. The staff was very attentive to our needs and frequently offered to get drinks and food etc. We truly enjoyed our week - the animation was top notch with something different and engaging every night! We most definitely have found our spot! Thank you Majestic!

A beautiful resort, very spacious, well laid out and so easy to get around to the various buildings. A variety of restaurants and food is delicious wherever you decide to eat. The piano bar, besides serving up drinks, also has the best coffee and Rodrigo and his staff offer great...

A beautiful resort, very spacious, well laid out and so easy to get around to the various buildings. A variety of restaurants and food is delicious wherever you decide to eat. The piano bar, besides serving up drinks, also has the best coffee and Rodrigo and his staff offer great service. The entertainment crew are so friendly and inviting with both adults and children. Gracias Jacqueline, Jaime, Edouardo, Asel, Amanda and the Cowboy....you definitely put smiles on our faces. Really enjoyed DJ dance night.....would have liked more of that. Michael Jackson night was good, but the volume that night was too loud. Gracias Chan, our butler and Gloria, housekeeping. Spacious one bedroom unit with 2 bathrooms!! The sand beach was amazing!! Everyone was very courteous and made us feel like royalty. Shout out to Donovan, manager of El Mariachi, thanks for that personal touch....we feel like we made a new friend.

We spent that last week in March at the Majestic. It was our third time there and it never disappoints! The grounds are kept really clean and the food is always very good. We keep returning because all of the staff is so friendly and welcoming. Chris, our butler did...

We spent that last week in March at the Majestic. It was our third time there and it never disappoints! The grounds are kept really clean and the food is always very good. We keep returning because all of the staff is so friendly and welcoming. Chris, our butler did an amazing job of checking in on us each day and taking care of whatever we needed. Victor at the Tiki Bar, Rolando/Grinch at one of the small swim up bars, and Erik at the Lobby bar all were very friendly, made excellent drinks, and we really enjoyed talking to all three of them. We ate dinner at the Steakhouse twice because of the great service we received from our waiter Francisco. We can't wait to return for our fourth time!!

Just got back from the Majestic Elegance Costa Mujeres and it was absolutely amazing. The hotel and grounds are immaculate. The food is really good, I didn't come across a meal or restaurant I didn't like, but the mexican and steakhouse were our favorite. The mixed drinks were consistently great....

Just got back from the Majestic Elegance Costa Mujeres and it was absolutely amazing. The hotel and grounds are immaculate. The food is really good, I didn't come across a meal or restaurant I didn't like, but the mexican and steakhouse were our favorite. The mixed drinks were consistently great. The staff on all levels really made our experience a 5☆ experience. The entertainment staff are always ready to make sure everyone has a great time and so full of energy. A special shout out to Victor at the Tiki bar who was always smiling and made the best drinks/shots and always remembers what you like. My only complaint would be if there was a wedding at the Sky lounge area they would shut the entire pool down for a few hours at a time. My issue isn't that they shut it down but they give absolutely no notice. Staff just show up and tell you to leave, this can be avoided with a simple notice posted at the bar to let you know at some point you will have to find another pool and it would avoid any frustration trying to find another pool and lounge chair as you knew in advance this would happen. All in all, I highly recommend this resort.

We were celebrating our 35th wedding anniversary. Our Butler (Laura) took care of everything including special accommodations in our room/ patio. Our bartenders were awesome!! Especially Erik in the main lobby bar!! Always remembering our drink of choice and had one made as soon as we sat down. Sharing the...

We were celebrating our 35th wedding anniversary. Our Butler (Laura) took care of everything including special accommodations in our room/ patio. Our bartenders were awesome!! Especially Erik in the main lobby bar!! Always remembering our drink of choice and had one made as soon as we sat down. Sharing the history or stories about what we drank. The activities were amazing always fun to watch. This was by far one of the best vacations ever!!

We had a wonderful holiday. It was sunny everyday; unfortunately, the red flag was flying everyday. The sand was like walking in icing sugar and the water was lovely (we went in as far as our knees). The beach was well maintained and we had not issue getting chairs or...

We had a wonderful holiday. It was sunny everyday; unfortunately, the red flag was flying everyday. The sand was like walking in icing sugar and the water was lovely (we went in as far as our knees). The beach was well maintained and we had not issue getting chairs or towels. We stayed in the adult-club section, in a 4th floor suite with a plunge pool upstairs. The room needed a little updating, as pieces of plaster were falling from the wall and there were rusty spots in the washroom. In all fairness, I”m not sure how to mitigate rusting near the ocean! The towels in the room were awesome, and we never lacked. The upstairs deck was a very nice option, as was the plunge pool, which was more like a hot tub at the end of the week. The bed was very comfy, as were the pillows. The people working at the resort and the well maintained and clean property made the stay amazing. The food was AWESOME, even at the main buffet - especially the mashed potatoes! The house Merlot (Chili) was quite good. We had slightly unpleasant dinners at the French (fried chicken and raw steak are not French cuisine in my books) and Italian (delicious mushroom soup, raw noodles☹️) restaurants. The servers were overwhelmed with too many clients and didn’t have time to check in on us, so not really their fault. The Mexican, Mar House and Steakhouse were AWESOME. The art in and around the lobby is very interesting. The Majestic Mirage is being built right beside the Elegance, and we are thinking of going there next trip. We had never been to the Mujeres region, and it is so beautiful.

Amanda was very helpful. David is very awesome massager. Amanda is amazing and outgoing. Beautiful scenery. Fitness center was user friendly. The wrist band key is the way to go you never have to worry where the key is. The food is amazing at Mar house and the steaks and...

Amanda was very helpful. David is very awesome massager. Amanda is amazing and outgoing. Beautiful scenery. Fitness center was user friendly. The wrist band key is the way to go you never have to worry where the key is. The food is amazing at Mar house and the steaks and the buffet. The staff is very friendly. Thank you.

Stayed here for 6 days in the beginning of April. The rooms were clean, the staff was really nice and always wanted to help. As for dining, our favorite was when they had Mexican Night. We never waited long on our drinks at every bar we went to. The drinks...

Stayed here for 6 days in the beginning of April. The rooms were clean, the staff was really nice and always wanted to help. As for dining, our favorite was when they had Mexican Night. We never waited long on our drinks at every bar we went to. The drinks were great!! If I could suggest go to the Tiki Bar and visit Victor by far the best at the resort!

We recently stayed at Majestic Elegance Costa Mujeres and had a truly fantastic experience. I feel compelled to address some of the negative reviews regarding cleanliness and service as they couldn’t be further from the truth. In fact, as many appeared at the same time, it almost felt like a...

We recently stayed at Majestic Elegance Costa Mujeres and had a truly fantastic experience. I feel compelled to address some of the negative reviews regarding cleanliness and service as they couldn’t be further from the truth. In fact, as many appeared at the same time, it almost felt like a coordinated attempt to tarnish the resort’s reputation. Our room was spacious, spotless, and cleaned thoroughly every single day by the maids (and our butler did an evening turn down service too!) . When we needed anything like extra towels, toiletries, you name it, it was brought to our room promptly and with a smile. We especially loved the jacuzzi and lounging bed on our balcony. A peaceful haven to unwind after a day at the beach. The food was consistently delicious and varied. One of the things we appreciated most was not having to make reservations (except for the Bistro and the Hibachi, which your butler can arrange for you). Our favourite was Mar House: fresh seafood by the beach and a great buffet at lunch. There really is something for every palate: Mexican, Japanese, Italian, and an Argentinian steakhouse. Don’t miss the outdoor Mexican Night, which offers even more authentic regional dishes, and the White Night, where the grilled seafood (especially the lobster!) is a highlight. There are bars galore: chic indoor spots, tiki-style beach bars, and swim-up options so you’re never far from a refreshing drink. We also loved the numberous small pools. I appreciated the longer one by the swim up suite in the morning for laps, and my favourite for lounging was the one near the Sky Lounge (though it sometimes closes early for weddings). The beach is gorgeous: soft white sand, turquoise waves, and barely any seaweed. It can occasionally be tricky to find a shaded lounger or Balinese bed, but I saw staff removing towels from “reserved” loungers that had been left unattended for hours, which was reassuring. There’s no shortage of activities: yoga and stretching on the beach each morning, aquafit, games, and even crafts (I adored the crafts. Wish there had been more of them!). The gym is well-equipped, and I highly recommend the yoga session at the cenote – such a unique and peaceful experience. The spa is stunning and the treatments were lovely, though quite pricey, so I’m not sure I’d splurge again. Evening entertainment is lively and varied. We loved the lucha libre night – what a fun and original idea! The mariachi band, Mexican dancers, and live rock music all added to the festive atmosphere. Yes, the music can be loud and goes late into the night, but you’re on holiday so it’s all part of the charm. What truly made our stay special was the staff. Everyone we encountered was warm, professional, and genuinely eager to make our holiday enjoyable. We felt so well looked after throughout. While we can’t remember every name, we want to give a special thank you to Asael and Jackie from the animation team for their energy and kindness, Ithiel for the wonderful yoga session, Victor at the Tiki Bar for always keeping the good vibes (and drinks!) flowing, Dalvien and Julian at Mar House for their exceptional service and friendly smiles. Last but not least, Katia, our brilliant butler who made everything so seamless. If I had to offer any minor suggestions for improvement, they’d be small details that could make a great experience even better – like having salt and pepper readily available on the table, and serving breakfast coffee in an insulated carafe, ideally left on the table so guests can help themselves and enjoy it at their own pace. The coffee at the lobby bar was good but a dedicated all-day coffee shop with cakes and ice cream would also be a lovely addition. Lastly, the daily schedule could use some attention – it was occasionally inaccurate and at times contradicted the information on display boards around the resort, which unfortunately meant we missed the foam pool party. Not all gym activities were listed either, so I only discovered the incredible cenote yoga session near the end of my stay – a real shame as it was a highlight. All in all, Majestic Elegance Costa Mujeres was everything we hoped for and more. Clean, friendly, fun, and relaxing – we wouldn’t hesitate to return.

French restaurant was outstanding (5 stars) as well as Mar House in the evening. Our waiters, Julian, Carmen in the breakfast buffet, Tino at the bar and Gabriel at the French restaurant and his boss Raul were incredible!. Don’t know who recruits people in this hotel but they make an...

French restaurant was outstanding (5 stars) as well as Mar House in the evening. Our waiters, Julian, Carmen in the breakfast buffet, Tino at the bar and Gabriel at the French restaurant and his boss Raul were incredible!. Don’t know who recruits people in this hotel but they make an outstanding job. If t you are a zumba fan, get a class with Oliver or Jackie!

On my honeymoon, Beautiful resort and having a blast. At the pool, met Diana and she was very nice, out going and pleasant! Everyone here is very nice and welcoming but you can tell she loves her job! We chose the right place to come in Mexico!!!

Diana was so nice and we really have fun at the activities and on the service was a great experience and everything on the restaurants the food was really nice and with a good flavor on every meal. They really effort on doing a great experience to be here

Wonderful time. So relaxing and I LOVE that everything is included and we could just relax, eat, and enjoy our vacation. Also Diana did magic cards on me, guessed my card and gave me the best fortune. The food is so delicious, pools are clean and beautiful.

Our suite was perfect and the housekeeper did a great job. Fatima Felipe our butler was awesome. He was very attentive to our needs. Also, the dining and the food choices were excellent. Everyone was very friendly and the waitstaff were very efficient and kind. Every meal was delicious.

Second time my wife and I have visited the Majestic Elegance, and it was even better the second time around! From check in to check out the trip was perfect; every employee was great everywhere we went. Here are a few that made our visit extra wonderful: Tete, our butler....

Second time my wife and I have visited the Majestic Elegance, and it was even better the second time around! From check in to check out the trip was perfect; every employee was great everywhere we went. Here are a few that made our visit extra wonderful: Tete, our butler. She had our room decorated 3 separate times, always a nice surprise. Johnson and Misael at the Infinity pool, Josue and the Elegance beach bar and Abraham who was a waiter around the beach and infinity pool. Restaurants were all amazing, the food was outstanding. We are already talking about our next visit!

Let me start this review by first thanking our Butler, Alexander, Luis at the Glee swim up bar, and Amanda with the entertainment team! these Staff made the stay here very wonderful! this resort is a major contrast to any hotel in the Hotel zone in my opinion. for the...

Let me start this review by first thanking our Butler, Alexander, Luis at the Glee swim up bar, and Amanda with the entertainment team! these Staff made the stay here very wonderful! this resort is a major contrast to any hotel in the Hotel zone in my opinion. for the price, you really get so much more. Lets start with the review! The Welcome: The ride is quite long from the airport, about 35 to 45 minutes with a private transfer. and the cold towel and welcome drink really set the pace for a wonderful stay! we booked with the Elegance club and opted to stay on the adult side. we got a much nicer reception and check in with snacks and showers available for earlier arrivals before you get your room. this is also where we met our Butler, Alexander. he gave us a quick tour of the main building and a room tour with a complimentary bottle of alcohol for our room(I didn't even touch the bottles(I drank too much outside the room). The Room: We stayed in a Plunge pool suite and this room blew my expectations away! it was big and spacious, clean, everything in working order, with a great mixed view of the main pool and ocean view! the plunge pool was great and was also heated! perfect for after hours or early morning dips. the curtains do a great job at blocking sunlight and room service can be ordered through the Tv. the only thing I wish the room had was 2 robes instead of 1, but it wasn't something that docks points. And also, if there's any events such as weddings, it does get pretty loud. a little more soundproofing would be nice. Getting Around the Resort: Everything is easily walkable on resort property. There are boardwalks to get you closer to the beach, and there are multiple elevators throughout the room buildings. the Hallways are very open concept, but are protected from the sun and remain cool. However, anything you want to do off property, don't even consider walking as there is nothing close by and not worth it. The Pools: there are 2 main pools, The adult only infinity pool is quite small and the water temps very cold, but it has decent shading in the swim up bar and some beds with shade in shallow water. The Family pool has 2 tiers with a swim up bar section and a upper reverse facing infinity pool. Both pools have good entertainment and music with the adult side obviously, catered towards adults. There are also many other side pools with swim up bars and swim up suites attached to it. the water temp varies here, but there are also less people at these pools which i found quite nice. The Beach: this beach is fantastic! we had no seaweed for the majority of our stay and the waters were quite calm with gentle waves. there are many beds and chairs for both elegance club and family side, but you have to get there early to find any with good shade. There are a good amount of water sports available for an extra cost, such as jet skiing, parasailing, paddleboarding, Kayaking, etc. The Food: -Don Jaume steakhouse 5/5 the steaks here and Salmon fillet are amazing. they were cooked to perfection with good flavours and presentation. -Mar house buffet 3/5, Dinner 5/5 The buffet was your standard buffet, nothing crazy to write about, nothing bad as well. The dinner however, was amazing. we had an amazing waiter, Charles, who explained what the catch of the day was, as well as his recommendations. the Seafood was very good here, especially the catch of the Day, Sea bass. -Il Botaccio Breakfast/Lunch/Dinner 5/5 The breakfast and lunch here is only for elegance club members, and I would recommend coming here for breakfast over the buffet, unless you prefer the variety the buffet offers. the Dinner choices here are also great! -El Mariachi Loco 3/5 The Mexican restaurant wasn't bad. but there was also nothing crazy to write about. It was decent food and quite delicious. -Beach Grill 4/5 They only offer burgers and hotdogs, but offer a nice alternative for lunch other than a buffet. i would like to see them offer maybe 1 or 2 more items other than burgers and hotdogs. you can Also spot a lot of Iguanas around here! -McJestic 4/5 The late night spot for fast food. it was really good and definitely hits the spot for something you can take back to your room. - Room service 4/5 Just note, elegance club members get room service included in the all inclusive, so definitely take advantage of it if you are staying at the adult side. it was quick and efficient and tasty, I do wish they had more Variety of food. -Kabuki N/A unfortunately did not eat here so i can't give a fair rating. Blossom Spa: I really love the atmosphere and experience this spa offers. they have a really cool indoor Cenote pool with calm and cold waters, and offer a beachside massage as well. definitely recommend booking here for the extra cost. Entertainment: There was a lot of entertainment and events held throughout the day. many crafts and workshops and games were all scheduled throughout the day. I really liked learning and making Mexican Bracelets with Amanda, and learning how to make guacamole with one of the Chefs, Joy. Overall if you are thinking about this resort, I would highly recommend coming to this resort as I had a wonderful Experience and hope this review helps you get more insight of what to expect. I Cant wait to be back here and to also see what their Sister Resort, which is opening soon next door, has to offer!

Oliver was very great and attentive when doing the entertainment! Always with positive energy! Also Alfredo at the Mar Restaurant was so great and on top of everything as well. I think this was one of the best experiences we have had at a resort so far!

Cannot begin to say enough good things about majestic elegance. It is everything you will want and need and all inclusive resort, including the entertainment department. Oliver “Ollie” runs an excellent entertainment program. We were here in September 2023 and back again in 2025. both times he was amazing and...

Cannot begin to say enough good things about majestic elegance. It is everything you will want and need and all inclusive resort, including the entertainment department. Oliver “Ollie” runs an excellent entertainment program. We were here in September 2023 and back again in 2025. both times he was amazing and absolutely phenomenal at what he doe. He provided great hospitality and remembered exactly who we were and made sure to take care of us our entire trip.

FANTASTIC!! My wife and I just stayed for a week at the Majestic Elegance. The whole hotel was so clean and looked after - no litter, no leaves in the pool, the floors always gleaming. The staff do a wonderful job. Our check was smooth and seamless. It was handled...

FANTASTIC!! My wife and I just stayed for a week at the Majestic Elegance. The whole hotel was so clean and looked after - no litter, no leaves in the pool, the floors always gleaming. The staff do a wonderful job. Our check was smooth and seamless. It was handled by Ariadna - who polite, welcoming and upgraded us to a beachfront suite free of charge (for our anniversary). The room and the view were amazing (see attached) We were in the Elegance Club section of the hotel. Our butler was Victor, who was polite, helpful and informative. The restaurant servers were efficient, polite and very helpful. Special mentions for Guadalupe, Aide and Oscar for their fantastic service. Some of the pools were quite noisy with daytime activities and music, but there were enough pools and chairs to move away once the noise started. A few times there were noisy, drunk (Americans) drinking in the pool, shouting, screaming, and being generally oblivious to other guests. On another occasion, we were on the beach in one of the bed/tents down there. It was peaceful, with the sounds of the waves and birds singing…. Then a couple came down blaring their rap music out of a speaker, which caused several people to leave and other to glare in annoyance. Again, oblivious to the irritation they caused to tens of people who were enjoying the natural sounds of a peaceful beach! Explore the resort and get your bearings early in your stay. There’s a fitness centre, games room, sports bar, various shops and bars. Overall, a wonderful stay and great experience.

We literally just got back tonight from six days at Majestic Elegance Costa Mujeres . I cannot express enough what a Wonderful time we had while staying there . From the moment we got out of the shuttle , we were greeted with the most friendliest smiles. The staff came...

We literally just got back tonight from six days at Majestic Elegance Costa Mujeres . I cannot express enough what a Wonderful time we had while staying there . From the moment we got out of the shuttle , we were greeted with the most friendliest smiles. The staff came to us with warm towels to wash our hands and a welcome drink . What a great touch right from the start. We were then taking to check in , we stayed on the club side so we had our very own section to check in . This process was easy peasy . Our butler , Aaron greeted us with a huge smile and so very respectfully . He gave us a tour of the resort and answered all of the questions we had . He took us up to our ocean front plunge pool suite . All I can say is WOW!!! This club level room was spacious, clean and comfortable. Our view was incredible the ocean was right in front of us . Aaron deserves the highest rating we give him a 10 out of 10. I think that the highest rating is a 4 so in this case we give him a 4 out of 4. He was so attentive all week and he was an excellent communicator daily and he treater us like royalty. As for the food , we give this resort a very positive rating for the food . We dined at the flavors buffet multiple times for breakfast and we were never disappointed. They had a wide variety of food and fresh squeezed juices . This is such a difference from all the sugary drinks we have here at home . We dined at the French restaurant (the bistro) the service was impeccable. The food omg!!! Deliciousness all the way . Our server was Jose. He was so very polite and friendly. He was extremely efficient and I highly recommend him to his superiors. All of the staff were smiling and definitely love what they do. The Italian restaurant, IL Bottacio was delicious as well . We enjoyed the staff and food for breakfast and dinner . Yashet was an excellent waiter for breakfast time . Geovanni was our waiter last night and he made us a special pasta table side and we really enjoyed that . As for the Don Jame steakhouse, we had the filet . Our filets were so flavorful we wanted to go back the next night . Staff again always smiling and very efficient and attentive at what they do . A definite positive for the steak house !! You gotta go and have the filet mignon. I can’t remember our waiter but I think did a google review for him the night we went there to eat. We also dined at the Mar House . Plenty of options to be had . The special events- we were there for white night /fire show . What an amazing experience. We were in plaza independencia all evening. We enjoyed this event in its entirety. Majestic Elegance has a fun and entergetic crew. They are very engaging with the audience. Huge shout out to them too . We LOVED the Foam Party !!!! We had never experienced anything like it ! So much Fun !! I had a hydrotherapy spa session yesterday, oh my !! Just what I needed before leaving . This is a must do. Totally worth the money . Salvador took me through and explained the different areas and made sure I had the best experience. I even swam in a half man made half natural made cenote. I then had a massage with Beatriz . The massage was so relaxing . Beatriz gives u a beautiful massage experience. Thank u The Queen tribute and Michael Jackson show was excellent!! There is always something going on in Plaza Independencia. We loved it! The cleaning crew do an awesome job and getting into your room and clean it up on a daily basis . Overall I would give Majestic Elegance a 10/10. We just got off the airplane and arrived home , but we want to go back already . We will be planning another trip probably next year. I know there were so many more people that took care of us this week , but I can’t remember everyone’s name at the moment .

We found our new favorite resort! We have been to many Cancun all inclusives and this is our new high end favorite! The property is beautiful. Private beach. We chose a rooftop plunge pool villa. Stunning! Food was incredible and surpassed our expectations! Cleaning staff was phenomenal. Bartenders Martin, Enrique...

We found our new favorite resort! We have been to many Cancun all inclusives and this is our new high end favorite! The property is beautiful. Private beach. We chose a rooftop plunge pool villa. Stunning! Food was incredible and surpassed our expectations! Cleaning staff was phenomenal. Bartenders Martin, Enrique and Alvero were spectacular ! Our butler,Tete ,was incredible! Spa was beautiful and we used the water circuit and had massages! Usually we get tired of the food by the end of the week. These restaurants and even buffets had wonderful variety. Top shelf liquor. We will be coming back! Hibachi and Steakhouse were our favorite restaurants. Highly recommend the spa as well.

My husband and I are just wrapping up our trip at the Majestic Costa Mujeres. We were in a club plunge pool suite. We wanted quiet so we were put in building 1. It was perfect for us. We had an ok view of the ocean even though it wasn’t...

My husband and I are just wrapping up our trip at the Majestic Costa Mujeres. We were in a club plunge pool suite. We wanted quiet so we were put in building 1. It was perfect for us. We had an ok view of the ocean even though it wasn’t guaranteed. This building faces an open area with a neighbor resort in the distance. It was just what we were looking for. There seems to be construction on the other side of the resort. The family side. Not sure how that is affecting those guest but it has no affect on the adults only club side. We have been to many resorts and this had the best over all food for an all inclusive. The beach and water was perfect on our stay. Blue ocean and no seaweed. We could not ask for more. Last but not least the butler service was the best we have had! Andres is attentive and sees to every need! For lunch at the Mar House buffet Jorge, Roa, and Aide were great. Overall the staff is amazing! You can’t beat the service here! Thank you all for a great week!

Amazing resort! The hospitality from all staff is amazing. Not one employee ever looked like they hated their job, they were always happy and energetic! Chan was our Butler and he went above and beyond we could have asked for! His attention to detail was perfect! Made my wife and...

Amazing resort! The hospitality from all staff is amazing. Not one employee ever looked like they hated their job, they were always happy and energetic! Chan was our Butler and he went above and beyond we could have asked for! His attention to detail was perfect! Made my wife and I very comfortable throughout our stay. The activities they have at the resort also very good! Queen tribute while we were there did not disappoint, it was awesome. House keeping was great, cleaned daily. We had the elegance club swim up suite jacuzzi on the adult only side. The room was clean, very elegant and luxurious. Plenty of food options!! Room service was also very good and quick. We will definitely be returning to this resort!

Mariana Mendoza, the Club Manager and our assigned handsome butler Andres made this trip to celebrate my bf's momentous 50th bday the most memorable one! They both went out of their way to ensure that a small bump that happened was rectified and that we were satisfied and happy the...

Mariana Mendoza, the Club Manager and our assigned handsome butler Andres made this trip to celebrate my bf's momentous 50th bday the most memorable one! They both went out of their way to ensure that a small bump that happened was rectified and that we were satisfied and happy the rest of the trip. This hotel is very lucky to have both of them! We even got a surprise memento - a special personalized letter with a very touching gift (turtle figurine and a basket of fresh fruits). Mariana really went overboard just to make sure we were both happy and continued to check on us and even made special arrangements by securing the swim up room on our last night that we were requesting from day one. She defines what a manager is and an asset to this hotel. Andres on the otherhand kept on checking on us to verify if we have any questions or concerns and was very accommodating throughout our stay. As for the restaurants, they're all good but the best one was the Bistro that offers a unique fine dining experience. Special thanks to Mateo and Jose who both gave us excellent service. These two really made this dining experience an unforgettable one. Mateo thank you for sharing your story with us and good luck to you my man! Youre a great guy! Mario the pianist even played our theme song from Arthur's theme, "The best that you can do is fall in love." Chef hilario even greeted us who made the most delicious duck confit. Their beef fillet was to die for! Thanks also to Liz and Raul their managers who even greeted us and asked how are we doing. The second best restaurant for us was the italian restaurant which serves the best breakfast. We received amazing service from marisol, amanda and Tomas who both obviously very happy on what they do especially tomas. FERDIE from Mar restaurant was a busier of joy like an energizer bunny! He looks so happy and very pleasant to talk to. Thank you ferdie for your great recommendation to order the best lobster! I have to mention a special guy we met the allergy mgr SEBASTIAN!!! Sebastian made me a customized clam pasta and octopus which were amazingly good. He was so friendly and took time to share stories with us. We will miss you. Good luck to you and your bf amiga! Everywhere we go... he's there like our shadow. Lucky us!!!; As for the entertainers they're great most especially the wrestling match which should be renamed to " Comedy Stand Up wrestling match." This is hilarious and my jaw was hurting after the show! All the shows were great as well. I have to special mention Mayra from guest services who helped me convince mgt to allow me to play their beautiful grand piano and even printed some of my music sheets. Thanks mayra. Thanks also to Eric who received the call when we had a situation who was very patient with me and handled the issue like a champ. I wish i can remember all the names but thanks also to housekeeping for cleaning the rooms 2 or sometimes 3 x a day which perplexed me up to me at to why ... oh well it's all about cleanliness. Thank you thank you thank you for making Mike's 50th bday an unforgettable one. We will cherish all the great memories we had and see you guys very soon. Love Mike and Jon

Our butler VICTOR made our stay more enjoyable. He’s super attentive to our needs Funny FREDI and CHARLY at Mar Seahouse rendered superb services. Food at Mar House was super fresh and delicious.I love the lobsters! Love the food , service and ambiance at BISTRO Braserrie.Our waiter ELIAS provided excellent...

Our butler VICTOR made our stay more enjoyable. He’s super attentive to our needs Funny FREDI and CHARLY at Mar Seahouse rendered superb services. Food at Mar House was super fresh and delicious.I love the lobsters! Love the food , service and ambiance at BISTRO Braserrie.Our waiter ELIAS provided excellent service and enjoyed his “fire show” with our dessert. There was a guy playing the piano while we were dining which made it more enjoyable and romantic. FRANK at Blossom Spa made our hydrotherapy experience a memorable one.The spa is beautiful! DIANA,JACKIE,TINO,JAIME,AMANDA ,EMAMANUEL in Entertainment Team are superstars in keeping the energy and vibes up ! Our housekeeper BYANEY always kept our room on top of everything. Very sweet lady. CHRIS , AMANDO and the kind and professional lady who checked us in made our check in process smooth . RICARDO in Kabuki Restaurant was awesome!Enjoyed his “knife exhibition”. DANIEL in Oasis Breakfast Experience was highly attentive and we were very impressed of his service.Manuel assisted him gracefully as well. The beach was cleaned everyday by a tractor looking vehicle. Flavors Buffet had a variety of great selection. Love the fresh smoothie they make onsite . You choose your veggies and fruits and they’ll make it for you . The team organizers for the foam party did an excellent job hyping everyone up! It was sooo much fun. We had a blast 💥! We didn’t leave the resort as we didn’t want to miss the activities they have scheduled each day. We got worth of our money and more. It’s our third time in Mexico but first time here and this is our BEST one. Will definitely be back at Majestic Elegance. Found us a new home away from home.

5 day stay in May. Overall our experience was very positive. The resort is quite new and fresh feeling. Beds are very comfy, beach area is beautiful and food was excellent for an all inclusive. Pros: Beds comfy, room very large. Food - excellent for an all inclusive from the...

5 day stay in May. Overall our experience was very positive. The resort is quite new and fresh feeling. Beds are very comfy, beach area is beautiful and food was excellent for an all inclusive. Pros: Beds comfy, room very large. Food - excellent for an all inclusive from the restaurants to the buffet Drinks - good quality (1800 tequila, Titos etc available most bars) Cleanliness - this is a sparkling resort with great attention to detail Spa - we did the hydrotherapy which is extremely reasonably priced and I would highly recommend Swim ups are swimmable (you literally could do laps if you wish!) Beach is beautiful - they do a very professional job of managing seaweed to the point that you would not know it is an issue Resort is new and very clean Tiki Bar (Victor) is a game-changer. Such a great bar and service - he made our day everyday Cons: Not sure if it was just our butler but they do not use WhatsApp but their own app which seems very glitchy. We were not able to get in touch with our Butler most of the time we tried and he only worked certain hours. This is a resort I would say booking Elegance Club for the butler service to be highly recommended. We just dialed "0" most of the time. Wifi worked very most of the time but I had to work all week and had many times I was not able to connect. I am not sure if it was just me or my location. Resort pools are small but we eventually figured them out - there is an adults only pool which is very nice but small, the main pool I found quite uninviting and an odd layout. There was another pool but it had zero shade. Outside of that the swim up pools are public. Though we had a swim up room I found most people claimed the chairs outside of our area which we did not mind whatsoever as we almost always just ended up meeting them. Again not sure if this is a pro or a con, just a different approach to pools. Lobby bar which has excellent drinks and a beautiful area only only had 10 chairs but room for likely at least 20, I found that very odd (almost felt like the pandemic again!) Why not have more chairs Majestic?? Overall a 5 star experience as the little quirks were outweighed by the other excellent experiences. We have stayed at their sister property in Punta Cana twice and had an equally awesome experience with most of the staff. Thanks for a fantastic stay Majestic - we will be back (hopefully for the newly opened Mirage in Costa Mujures we saw being built!) Thanks again Majestic, and safe travels all.

We had an amazing stay at this resort food is exceptional, and array of different food options are at your beck and call. The staff is always ready to service your needs and wants within reason. Lots of space to find your sunshine filled vacation. We had a swim up...

We had an amazing stay at this resort food is exceptional, and array of different food options are at your beck and call. The staff is always ready to service your needs and wants within reason. Lots of space to find your sunshine filled vacation. We had a swim up room which proved to be an amazing experience. But the most enjoyable part of our stay was spending time with Victor at the Haven Beach Bar (Tiki Bar)… most excellent bar tender on property.

Majestic Elegance is an amazing resort and I would highly recommend it. Alexander was our butler and he would go over and beyond to ensure your stay was exquisite. My only downfall is I’m a smoker and the designated smoking areas were way out of the way, if they could...

Majestic Elegance is an amazing resort and I would highly recommend it. Alexander was our butler and he would go over and beyond to ensure your stay was exquisite. My only downfall is I’m a smoker and the designated smoking areas were way out of the way, if they could have atleast 1 centralized area to accommodate smokers that would be great. But everything else was amazing, the rooms, the food, the staff and beach outstanding. We’ll definitely be returning.

We had a great time, the hospitality was over the top. Entertainment was well planned. So many options for food and drinks. We stayed on the Elegance club side. Kids being heard or allowed on the adults only side wasnt ever a problem. Can't rave about the resort enough

This was our first time staying at an all inclusive, and we’re so glad we picked this resort. We opted to stay in the Club and actually got upgraded to a nicer room upon our arrival, which was a lovely surprise! The resort is very clean and just beautiful. The...

This was our first time staying at an all inclusive, and we’re so glad we picked this resort. We opted to stay in the Club and actually got upgraded to a nicer room upon our arrival, which was a lovely surprise! The resort is very clean and just beautiful. The staff is so friendly and they go to great lengths to ensure you’re enjoying your trip. Special shout outs to Leo our butler, Edoardo and Jackie on the animation team, Erik the bartender who led a poolside mixology class, Maria and Jhonathan at Mar House, and Agustin the hibachi chef at Kabuki. We definitely recommend getting a reservation at Kabuki, it was a blast! We were on the fence about whether or not springing for the Club was worth it before arrival, and we’re so glad we did, the perks are endless. Perhaps the best one is having a bar right on the private beach! We’d really love to come back to Majestic one day.

I had an amazing experience with the customer service here, and I highly recommend choosing "the club" side for your visit. It's a great atmosphere with an entertainment team that really knows how to keep things fun. Some of the best dining options are Bistro and Mar House for lunch,...

I had an amazing experience with the customer service here, and I highly recommend choosing "the club" side for your visit. It's a great atmosphere with an entertainment team that really knows how to keep things fun. Some of the best dining options are Bistro and Mar House for lunch, which are definitely worth checking out!

Faustino with the entertainment is great! He made our time so much fun. Willie at the steakhouse was a great server. Martin at the pool bar was great. All of the employees were amazing. The food is great and the rooms are comfortable and clean.

Great week at Elegance Costa Mujeres! If you want a relaxing vacation, this is the place to stay. Food is great, service was amazing, pools and beach are relaxing, and rooms are comfortable. Tip: Get a room in building 1 to avoid looking out onto pools or construction. Food, 5/5:...

Great week at Elegance Costa Mujeres! If you want a relaxing vacation, this is the place to stay. Food is great, service was amazing, pools and beach are relaxing, and rooms are comfortable. Tip: Get a room in building 1 to avoid looking out onto pools or construction. Food, 5/5: il Bottacio for breakfast as a Club member is amazing. Every option on the menu is a win. Make sure to ask for sides from the buffet like hash browns and any breakfast meat you want. Steak dinner was a favourite, followed by French. Teppenyaki was a bit too salty for my taste. Pool/Beach, 5/5: Pool was the preferred option for the week with the heat and it had a nice wind tunnel effect. Beach was great though from 9am-12pm. Pure pool bar was our preferred setup. Morning fruit/healthy smoothies and afternoon swim-up bar. Service/Bars, 5/5: No matter where you are, there’s a bar or a server within 2 minutes. The staff make sure you’re taken care of. Room/Housekeeping, 4/5: Housekeeping was fantastic. They left the room cleaner every day. Our room was very nice. But the plunge pool wasn’t that useful to use. The rooftop got very hot during the day so we only used it once throughout the week. The wind was strong on our last night and blew the water off the edge. This cause the jets to continually go off and keep us awake. At 4am maintenance had to turn the water off. Bad experiences: this is our experience, but the reason for the overall rating. 1. The medical center was a bad experience. I’m not even sure if the individual was an actual doctor. My wife needed medical attention for an ear infection. We ended up being sent to Cancun’s Hospiten and was told it was actually tonsillitis. It was simply a bad experience and I don’t recommend either. Go to a different hospital if necessary. 2. While a private romantic dinner on the beach would be nice, do not book the Sky Lounge option. Service is very slow as the server has to do the beach and the Sky Lounge. And order the surf and turf. Some shoutouts for the week. - Ahuitz, thank you for everything you did this week my friend. I cannot wait to see you again. - Marisol, thank you for being the brightest start to our day. PS I hope (and know) you passed your English exam! - Adriana, we appreciated your daily visits to our table and the insights on whether the beach or the pool would be better that day. - Alvaro, I know you tried to keep it cool, but you had some funny jokes and moments. - Mike, thank you for making the morning breakfast cappuccinos extra special with cinnamon. - Giovanni, thank you for your graciousness. - Mariana, thank you for your attention this week.

This resort immediately became my favorite!! This was my first time in Mexico and I will definitely be back. The resort was BEAUTIFUL!! Very clean and so well decorated. All of the staff that we encountered were so extremely friendly and fun. Within a day, we felt like regulars because...

This resort immediately became my favorite!! This was my first time in Mexico and I will definitely be back. The resort was BEAUTIFUL!! Very clean and so well decorated. All of the staff that we encountered were so extremely friendly and fun. Within a day, we felt like regulars because all the staff remembered us (what we liked for food and drinks, etc). They were very involved with the people, getting everyone involved and excited for the events throughout the day and at night. The nightly events were so fun. We got to see a Michael Jackson tribute, they did a white night party, a Latin night, Mexican wrestling. It was all so much fun. The food was great! I didn’t come across anything that I didn’t like! The room was very clean and comfortable. My husband was a fan of the pillows but the sort had like 4 different options of pillows so he was able to switch his out for something that would be more comfortable for him and our butler (Renee, who was great!) had it delivered to our room before we got back for the night. While we were waiting for our transport back to the airport, we were already looking to book our trip back to this resort next year! We will for sure be regulars at this resort! That is how much we loved it herw

Our stay for 6 nights was from 12/2 through 12/8. Our room was Elegance Club Swim Out W/Outdoor Jacuzzi (1000 ft.² ) Our room was Elegance Club #4015 at the end near the walkway and had a view of Mar House and the Sky lounge. Honestly we wanted building 2...

Our stay for 6 nights was from 12/2 through 12/8. Our room was Elegance Club Swim Out W/Outdoor Jacuzzi (1000 ft.² ) Our room was Elegance Club #4015 at the end near the walkway and had a view of Mar House and the Sky lounge. Honestly we wanted building 2 or so we thought, but couldn’t have been happier as this suite might as well have been categorized as an almost ocean front or at least the best ocean view room for a swim out. We originally booked an Elegance Club OV King suite but upgraded by contacting the resort prior to our arrival to upgrade and do Champagne and birthday decoration add ons. It was VERY appreciative that the room was decorated with the Moet Nectar Imperial on ice walking in upon arrival!! Room 10/10 Food 10/10 (will elaborate more) Drinks 10/10 Service 10/10 Beach 10/10!!!! Entertainment 6/10 (they canceled the silent disco for whatever reason still unknown) Pools 7/10 if that. That’s probably being very generous. Thank goodness for our amazing swim out!!!! The entertainment and pools overall we enjoyed so much more at TRS Coral sharing with the Palladium side. The room itself that we specifically had, the beach and the food is what made the stay exceptional. I have previously stayed at Majestic Elegance and Majestic Colonial in Punta Cana years ago and the pools & entertainment there in the DR from what I remember was far superior. I found the lobby itself very underwhelming compared to the DR resorts. New furnishings (stains, looked worn) for the lobby itself probably would amp up what really is the hub for the entire resort. We participated in the poolside Guacamole class and that was amazing!!! Then one night at the Mexican (we ate there twice) they came table side and made fresh guacamole with a sample of 3 or 4 sauces as well as an appetizer before ordering from the menu. We were completely impressed with Don Juame steakhouse (ate there 3 of the nights) especially the Filet and the Chilean Salmon Filet coated in orange and pistachio crust!! The Mexican restaurant we ate at 2x and that was very good! Breakfast at the buffet one morning was very good but the a la carte at Il Botaccio was over the top scrumptious!! We would be curious how the new Majestic Mirage right next door, which is still being developed will appeal. The location only 40 minutes from the airport is ideal and I will say Majestic Elegance has the prettiest beach ever and so huge!!

We stayed at Majestic Elegance Costa Mujeres in May 2025 and had the most incredible experience. From the moment we arrived, the service was warm, welcoming, and attentive. The staff truly go above and beyond to make you feel special. The resort itself is absolutely stunning — the pools, the...

We stayed at Majestic Elegance Costa Mujeres in May 2025 and had the most incredible experience. From the moment we arrived, the service was warm, welcoming, and attentive. The staff truly go above and beyond to make you feel special. The resort itself is absolutely stunning — the pools, the beach, and the lush landscaping all felt like paradise. Our room was spacious, clean, and luxurious with a beautiful view. The food was consistently delicious with great variety, and the specialty restaurants offered some really memorable meals. What made it extra special for us as a couple was the peaceful, romantic vibe. There were plenty of quiet spots to relax, and the evening entertainment was just the right balance of fun and sophistication. Highly recommend for couples looking for a romantic, stress-free getaway in a breathtaking setting. We’re already planning to come back!

Okay. Well, we had a great time here at the hotel. All ships, the staff is very attentive, very friendly and made you feel very, very comfortable. It's very secure and all over the status as I said, very attentive. Amanda Eduardo and the chocolate cowboy they are the best...

Okay. Well, we had a great time here at the hotel. All ships, the staff is very attentive, very friendly and made you feel very, very comfortable. It's very secure and all over the status as I said, very attentive. Amanda Eduardo and the chocolate cowboy they are the best at entertaining they have a lot of activities to have fun, Gabriel and the French restaurant it was fabulous, the buffet buffet breakfast at lunch was very good. The seafood and restaurants were also outstanding. No complaints whatsoever, the weather was great and probably not probably, but we will be back in some future. Thank you. Yeah, you don't. You can see, you know. Gladis by house keeping so professional and friendly Omar our butler always taking care of us Mora at bar flavors Jose and Manuel pool concierge better than nothing always taking care All the staff they're lovely, make us feel very welcome as we are at home We love Majestic, we love Amanda entertainment and we love all our experiences here

This place is nothing but AMAZING. From the time I got off the airport transportation, the greeters greeted us with a welcome home and handed us with a cold towel and a welcome drink. They proceeded to with taking us to check-in and the ladies there was fantastic. Since our...

This place is nothing but AMAZING. From the time I got off the airport transportation, the greeters greeted us with a welcome home and handed us with a cold towel and a welcome drink. They proceeded to with taking us to check-in and the ladies there was fantastic. Since our room wasn’t ready, they ask us if we wanted lunch or to change out and hit the pools. Let’s talk entertainment team. I miss the foam party on Thursday but saw the host and all his passion and energy put into making the guest have the ultimate experience. On Saturday, I had the opportunity to go to the foam party. The same host was there. What an experience. Remember the name JAIME RAMIREZ. He did the water arobics first and then into the foam party. I tell you, you’re talking about a guy that can keep the energy going JAMIE is the guy. He will make your trip to majestic elegance worth every dollar you spend. The restaurants staff was also great. ANGEL and GUADALUPE would not let your drink be empty. They too put their heart and soul in what they do. Housekeeping staff was amazing. Daily cleaning, fresh towels, just refreshing to come “home” too. Last but not least our assistant, Rubi. Wow, you need something, she’ll get it for you. Always checking in on you and giving you the event schedule for the next day. ALL the staff here always always greet you and ask you how is everything. So nice to know that they really do care about your stay. 5⭐️⭐️⭐️⭐️⭐️. I’m definitely getting that welcome back banner on my door SOON. Very very happy and greatful guest, Conie

Place was amazing we got photos done highly recommend I was worried how they would turn out but they did amazing. We loved our room and the best was for sure the staff Chan our butler always was accommodating checked on us everyday and would even find us and made...

Place was amazing we got photos done highly recommend I was worried how they would turn out but they did amazing. We loved our room and the best was for sure the staff Chan our butler always was accommodating checked on us everyday and would even find us and made sure we didn’t need anything. Our two bartenders our daytime and nighttime Enrique he was our swim up bartender makes the best drinks and was so friendly and remembered our names it was sad to tell him bye and Sergio top tier he was a lot of fun and made really good drinks. Was great with the night entertainment

I haven't written a review in awhile...I fear this is going to be a LONG one! My husband and I stayed at this resort for our anniversary in May 2025. We were there for 1 week and booked a junior suite on the adult side of the resort called "Elegance...

I haven't written a review in awhile...I fear this is going to be a LONG one! My husband and I stayed at this resort for our anniversary in May 2025. We were there for 1 week and booked a junior suite on the adult side of the resort called "Elegance Club". I had been wanting to try this resort for a few years because I had only heard positive things about it so we were very excited about our stay! It truly did meet and exceed out expectations! We arrived at the resort very early and were escorted to the Elegance Club check in area/lounge. We were given a welcome drink of juice (no alcohol) which was very refreshing. Since we were so early, our room wasn't ready so we changed in the lounge (they have excellent private facilities to do that). The person at check in told us to come back after 2pm as our room should be ready by then. They offered to have a butler escort us to the buffet but we asked if we could just go to a pool instead...she said the butler would show us where the pools were. The butler who went with us walked us to the door leading outside from the lobby and pointed and said "the pools are that way" LOL. We asked about which way the adult pools were and she admitted she was very new and that she wasn't sure. No biggie, we just went on our way! We headed to the infinity pool on the Elegance Club/Adult time (which is where we ended up spending most of our week). I had read some slightly negative comments about the pool layout being strange and that they weren't large enough for the size of the resort....that is somewhat valid. For a resort this size I would expect there to be a much larger main pool area where as this resort is somewhat broken up into smaller pools (many of which have swim out rooms on one side...those are open to for guests to sit/swim from the other side but that felt somewhat intrusive to us). Anyway, all of that aside, as "pool people" the infinity pool worked well for us! We ended up having so much fun at the pool that we didn't go back to check in until about 3pm (which honestly, I had planned because that was check in time and I didn't want to have to leave the pool only to find out the room wasn't ready yet). Obviously, you hope when celebrating something that you MIGHT be offered an upgrade...that didn't happen...but we ended up really liking our room. We were in building 4 (which over looks the family pool) and closer to the lobby end of the resort. This meant a longer walk to the pool/beach but very well located for restaurants, the lobby etc. which worked well for us. I will say that that location (any of the buildings close to the lobby) you will hear the nighttime entertainment in your room. Something to consider if you go to bed early. The room itself was very nice, comfortable beds, good AC, big. The only things I would say is that there isn't really an area to put a large suitcase (there are spaces for small to mid-size ones). And the water temperature can vary quite a lot in the shower (without you changing it). The room was cleaned well daily but the fridge often wasn't filled. We also found the do not disturb light/button a bit confusing (you would press it, it would turn red...so you would think the do not disturb was on....but it would often just change back to white...so you thought it was off. Our first day we had a note on out door saying they couldn't clean because we had left the do not disturb on. And other times it was red when we ordered room service (so they would leave it in the box) but they still knocked and wanted to come in. Seriously, not a big deal (and it might have only been our room) it was the first time we had stayed at a resort with a room service box and the more digital do not disturb system so I was oddly looking forward to it. I loved the box for dirty dishes but the old school door signs might be easier! Our butler was really nice and very responsive. I got the feeling he thought we were told about things that were included at check in (aromatherapy in the room. pillow menu, bottle of alcohol, reservations, what restaurants we had access to etc.) which we weren't. This is probably because we didn't agree to go the the buffet with the person after check in....but we ended up having to ask him a lot of questions. You can also find information on their app (and I had done a fair bit of research before arriving as well). They use a WhatsApp style app to communicate with you, so make sure you have space on a phone to download that. He arranged an anniversary display with balloons, towel art and rose petals one night and left hats and shirts in the room another night. Those were both very sweet and appreciated! The grounds are beautiful and well maintained (very clean). It is a pretty compact resort which is easy to navigate. The restaurants are all pretty close together, so not too much walking. The beach is really beautiful (wish we had spent a bit more time down there). Soft white sand, not too much seaweed and the water was relatively calm. The food was really good overall. I have to say I wasn't a HUGE fan of the breakfast options. The buffet, there were lots of options but I never seemed to find anything I really loved (and the servers were just really overworked in there). The Italian (which is an Elegance Club perk) was better but it had a relatively small a la carte menu. Lunch we are not big lunch people on vacation but I will say do NOT miss out on the beach BBQ...those burgers are so (SO) good! We also enjoyed popping into one of the club lounges for a snack at lunchtime. Dinners at the a la cartes were all great! We tried the Steak House, Italian, Mexican and Japanese ones and liked all of them a lot! The dress code (mainly long pants/closed toe shoes for men) seems to be a bit...all over the place right now. Originally we were told the steakhouse and the French needed them, that changed to the Italian and the French (I think, we didn't try it). I totally think resorts SHOULD have dinner dress codes but I have a hard time with this one....a man wearing nice dress shorts and a golf shirt is turned away but a man wearing track pants, a t-shirt and a baseball hat is okay? Room Service had a lot of options and arrived within the time frame they said. The drinks were great at all the bars (very large selection of top shelf liquors which were all included....you just need to specify/ask) for what you want in your drink. Don't miss out on the 2 beach bars and the piano bar (amazing coffees in the morning and even better espresso martinis in the evening!) We did the hydrotherapy at the spa and that was well worth it, the spa is beautiful! The service was very, VERY good overall. I can honestly say other than a few mornings the service was incredibly friendly and attentive. A particular shout out to Misael at the Infinity/Club swim up bar....he is AMAZING. Very good at his job, makes great drinks, friendly...truly a stand out to us and a credit to Majestic. I wish I could remember the name of the bartender at the piano bar most mornings...he made amazing coffee drinks and was also very sweet to me one morning when he saw I was struggling with ear pain (he brought me hot water to hold on my ears because his little daughter had the same problem and that helps her). He took time to talk with all the guests (who wanted to interact) and teach words in Spanish, again amazing service. We are not huge night time entertainment people but it is actually really good here! The Queen Show and the Mexican wrestling especially. Also enjoyed the bands after the show a few nights. And the sports bar had a great selection of events on many TV's. I will say that while this a split property (30% family/70% adults) there really weren't very many children while we were there. I do think this resort is best suited for couples (and friend groups) and families with small children. Despite a cool looking teen activity room I think older kids (like 8 to 16) might be bored. So, lastly...a few suggestions....these aren't complaints but there is always room for improvement! 1. It would be great if there was food service to your pool lounge chair (even if a very small menu and only on the elegance club side as a perk). There are lots of options for lunch but I just feel like this would be an added bonus for a resort of this level. 2. The pool chairs....we noticed every morning there were several chairs with just the Majestic beach bag everyone gets in the room on them. We realized that the staff was doing this to hold chairs for people (to get tips). I actually don't really have an issue with that (no different than a guest holding a chair and I'd be happy to tip if I arrive late to the pool) but the problem was the staff wasn't monitoring the chairs they had left things on (so many days they just sat empty because guests don't want to cause a fuss by moving what they think are other guest's belongings). Once we realized this...we just moved the bag and took the chair (which confirmed our suspicions because no one ever came back for their bag). 3. There should be a way to tip your butler (and the spa) on a credit card. We feel really bad that we didn't tip our butler...we were off the resort one day (thought we would be back before he left), he was off the next day and we left to go home the day after very early (well before he arrived). We thought about leaving him cash in an envelope but that seemed like it might not get to him. 4. Make the do not disturb system a bit more simple Sorry, that was long! I would definitely recommend this resort. We travel to all inclusives a lot (despite my lack of recent reviews...been more into YouTube lately) and this has been one of out faves. We both really hope to return soon!

The rooms were super clean, the food was really good. But the employees are what made my stay so amazing! Amanda and Jaime from the entertainment team made my stay even better than I could’ve imagined! Amanda was so much fun with the pool activities daily and she was so...

The rooms were super clean, the food was really good. But the employees are what made my stay so amazing! Amanda and Jaime from the entertainment team made my stay even better than I could’ve imagined! Amanda was so much fun with the pool activities daily and she was so sweet I was so sad to say goodbye. Jaime was also so amazing! I met him on my first night and I immediately loved his energy! He remembered my name from the first time we met and he made us feel so special the whole time! Overall the whole staff is amazing and really add to the experience! I will be back for sure and I’ll be looking for Amanda and Jaime

This was me and my wife’s third time going to Majestic Elegance. We would recommend this hotel to anyone looking for exceptional service, accommodations, food and drink. The staff Abraham at the beach pool bar, Alejandro and Don Jaume, Pablo at room service, Diego and Filberto at the Mexican restaurant...

This was me and my wife’s third time going to Majestic Elegance. We would recommend this hotel to anyone looking for exceptional service, accommodations, food and drink. The staff Abraham at the beach pool bar, Alejandro and Don Jaume, Pablo at room service, Diego and Filberto at the Mexican restaurant have made our trip that extra special. They made us feel like family everytime we come back. And we can’t forget Andres our personal butler for the week that took care of all our needs and did something special for my birthday and our Anniversary the same week. We spent most of our day by the beach and Abraham was amazing. He looked after us everyday at the beach. Always smiling and made the effort to chat and get to know us everyday regardless how busy he was. We felt like we made a new friend. Awesome customer service. And same goes with his team at the bar which worked hard everyday to make sure everyone was hydrated. lol Alejandro we met the first two times we were at Majestic elegance. We always enjoyed the conversations and as well excellent customer service.Again he did something special for us both nights we went to see him and his staff. If anyone is looking for a hotel that is not too big and loves the food, pool and amazing beach. This hotel is the best bang for the buck. As me and my wife have gone to a lot more expensive resorts than this one with lesser service and food was just subpar. Give this hotel a try. You will not be disappointed. We were treated like king and queen for the week. We will definitely be back again so see our family at majestic. Thanks again Anthony and Maidah

This is a wonderful resort! The beach is beautiful and for the most part our service was great. We had no issues with check-in as we did the elegance club and they were so kind. The welcome drink was fantastic. We had the elegance club rooftop plunge pool room and...

This is a wonderful resort! The beach is beautiful and for the most part our service was great. We had no issues with check-in as we did the elegance club and they were so kind. The welcome drink was fantastic. We had the elegance club rooftop plunge pool room and it was amazing! We loved being able to have our own pool to relax and also used it at night. The only con is that it is not cooled so it can get very warm during the day but we still loved it and used it constantly. So far as the room goes, the bed is one of the most comfortable we have ever stayed in and the pillow menu was great also. I slept like a baby every night and it was quiet. Martha the maid did a wonderful job each day with housekeeping and making sure we had what we needed. Alexander our Butler helped when we asked but it seemed like more of a request line only during working hours rather than a butler service which is no fault of his. We did love the rose petals and sweet note on the bed that was left during our stay. Food was what we expected for an all inclusive. The standout for us was the steakhouse and mar house dinner (surf and turf). The beach was beautiful and we had no issues getting a spot each day. Baez who did our beach service was fantastic and we enjoyed talking with him and learning more about the island. The entertainment was fun! The Michael Jackson show, White Night, and Mexican night was great. Tito and the entertainment team work so hard and make sure everyone has a great time! The fire show was our favorite! We also loved being able to play pool and darts at night in the sports bar. We loved the club lounge and used it constantly as it was always stocked with water, sodas, alcohol, snacks, etc. and was always immaculately clean. We enjoyed sitting in the hammocks at night and listening to the ocean after we ate dinner. Items we feel need improvement but in no way ruined our stay: We feel there could be more breakfast and lunch options other than the buffet and the Italian restaurant. The buffet food needed to be covered more as there were flies, etc. that would get on the food. We did have issues with getting nespresso pods and drinks restocked in the fridge in our room unless we asked. The shower in the room was great but the soaker tub did not fill up very quickly/at all and had a lot of wear/tear so we just used the shower. On the beach we witnessed a couple pay off a staff member to reserve seats in the morning which was not necessary or needed because there were several beds available and is not fair to other paying guests. There are no bathrooms on the beach so if you need to go you have to walk back by the pool at the resort. Not a super long walk but something to consider if you need to go often. One thing to note is we noticed large feces floating in the ocean water which was disgusting. We have been to several all inclusives in Cancun, and this is the first time this has happened. As others have been told also, it’s from a neighboring resort and no fault of this resort but just something to keep in mind as it was definitely not from “sea-life” and caused us to get out of the water a few times. Overall, we had a fantastic stay and would recommend as it is more budget friendly than a lot of other all inclusive resorts and never felt crowded to us.

The resort was beautiful and clean. The food was great and our butler Alexander was fantastic. We will definitely be returning! Would be great if you could keep the wrist bands as a keep-sake but it was definitely a great experience and we can't wait to come back.

Jaime Ramirez was so amazing!!! Such an amazing time. They really care about you. Food is great and I never leave reviews. Saff is so much fun!! I can't say anymore, I will be back multiple times! The staff, so amazing and will take care of you!!!!

Best hotel!! Best service!!! Great activities and nightlife! The food is really good all you can eat buffets and the service is extremely accommodating. The hotel is room is nice and roomy and we got the one with jacuzzi ! All around it’s amazing and I’d come back and stay

Best hotel!! Best service!!! Great activities and nightlife! The food is really good all you can eat buffets and the service is extremely accommodating. The hotel is room is nice and roomy and we got the one with jacuzzi ! All around it’s amazing and I’d come back and stay

The resort was beautiful and overall, quite enjoyable. The food was pretty good however, there were some issues. My wife and I stayed in a Jr. Suite which had a fully stocked fridge. The fridge was only stocked once without us having to ask for service. I was told to...

The resort was beautiful and overall, quite enjoyable. The food was pretty good however, there were some issues. My wife and I stayed in a Jr. Suite which had a fully stocked fridge. The fridge was only stocked once without us having to ask for service. I was told to make sure the room wasn't "red" (locked) which it was not. One day we scheduled an excursion that we had to leave by 7 AM. Due to the fact we were going to be gone all day, we wanted to eat. Unfortunately, none of the places to eat opened until 7 AM. Room service began at 6 AM so I tried to order that. Unfortunately, I was told it would take more than an hour to receive it so that did not work either. I walked down to the lobby where they normally stock pastries and yogurts and to my surprise, two workers had donuts and other items on a cart and were stocking the table. I explained to the workers that I had to leave for an excursion and intended to get food for my wife and I. I was told that they "did not open" for another 15 minutes and therefore, I could not have any food. I found it outragous that the workers would not give me a couple donuts and juice for my wife and I...Food that was just sitting on a cart. So we left and were hungry most of the day until we got fed on the trip. The room was nice and everyone was friendly. The plunge pool was really great. We were very impressed by the entertainment. Overall, I would recommend this resort but maybe try a different one.

First and foremost, the resort and staff here are phenomenal. The food is amongst the finest we've had at a resort. The room was clean and comfy and close to the amenities. We always felt safe, relaxed and well taken care of. They even had a Mexican market night with...

First and foremost, the resort and staff here are phenomenal. The food is amongst the finest we've had at a resort. The room was clean and comfy and close to the amenities. We always felt safe, relaxed and well taken care of. They even had a Mexican market night with traditional foods including desserts. The restaurants are fantastic. The steakhouse is a standout. WE loved the cigar lounge too. Breakfast was fantastic and there was never a lack of food and treats to be had. We had a wonderful time here. It's a bit of a walk everywhere on this resort because it's huge. Top shelf booze, great food and wonderful beaches. The sand dunes made for interesting cabanas - we saw some people trying to shovel their way into a comfy beach situation. One thing worth mentioning: while we were swimming in the ocean, on two different occasions, we noticed human poo floating by. We were told it was turtle poo but we knew better. 100% disgusting but not the resorts fault. We found out later, it's from the neighbouring island where they dump into the ocean. Disgusting. Like "I'm not swimming again" kinda disgusting. Again, not our resorts fault but definitely worth mentioning. All in all, feces aside, we had a wonderful time here. Highly recommend if they can deal with the unwanted "sealife" from the adjacent Isla.

Everyone and everything was fantastic. Especially Amanda and Henry. Amanda from entertainment made everything so fun! Our butler Henry did a fantastic job of taking care of us with everything we needed around the resort! I will definitely be coming back

Angel was very kind and helpful throughout our whole stay at the beach! I would highly recommend that you visit with Angel to enjoy your stay at the beach! He was very attentive through out our stay. He also made sure we had plenty to drink all day!!!

We recently visited Mexico for the first time. After reading several reviews, looking at different area in Mexico, several hotels, we decided to stay at the Majestic Elegance Costa Mujeres! Very simple to describe, 9 days in paradise ! Lets begin with the property itself, just spectacular, everything is well...

We recently visited Mexico for the first time. After reading several reviews, looking at different area in Mexico, several hotels, we decided to stay at the Majestic Elegance Costa Mujeres! Very simple to describe, 9 days in paradise ! Lets begin with the property itself, just spectacular, everything is well kept, outstanding gardens, restaurants, pools, lobby, rooms, beach, ect. In terms of service, being in the industry gives you the privilege to evaluate correctly what can be done or cannot be done with any situation. Knowing that, I would easily give a 10/10! The service we got was fantastic, may it be for the lodging aspect or the food and beverage, it was great. The personnel was excellent, they were very helpful. We got to meet serveral of them, interacted on a daily basis, and it was so pleasant. (Can't name them all but they will know !) As per the food and beverage aspect, A1 ! Food was delicious, buffet or restaurants. Great variety, very nice stations, everything is nicely presented, looks good and very tasty. My wife has a particular condition and she was treated like a vip. On many occasions, she requested certain items and the personnel took great care of her. For me, thats taking an extra step to help someone feel great and not different. The beach was nice, clean, easy access, good waves but we enjoyed every moment. Nice palm trees, palapas, chairs, all good. There was some sargass but hey, cant control Mother nature. They do a pretty good job in keeping it clean and did not prevent us from going to the beach every day. Personally, I would definately stay at the property again, it's the perfect set up, great scenery and the personnel is what makes the hotel a GREAT ONE. Gracias a todos los miembros del equipo, hicieron que nuestra estancia en México fuera memorable. El Italiano Canadiense

We really enjoyed our stay at the hotel. The food was amazing, and above all, the entertainment staff was excellent during the day with various activities. Thanks to Dominick and Eduardo for making their invitation to the evening party so much fun.

We had booked a swim up room, the first room offered to us was totally unacceptable. It had a “garden” view which is a field. Small room, small pool. We had to pay a stiff upgrade to get a better room. Make sure you book swim up with POOL view....

We had booked a swim up room, the first room offered to us was totally unacceptable. It had a “garden” view which is a field. Small room, small pool. We had to pay a stiff upgrade to get a better room. Make sure you book swim up with POOL view. Other than that , it’s a nice resort, the staff is great. We especially loved Il Bottaccio, we want to point out Adriana, Liliana, Mike, Fidel and Carlos who are great and always smiling. We also liked le Bistrot, Isabel and Mateo are great.

My stay at Majestic Elegance Costa Mujeres was a standout—easily one of the best all-inclusive resort experiences I’ve had. From the moment I arrived, the service was exceptional: warm, prompt, and consistently professional. Staff struck the perfect balance—attentive but never intrusive—creating a relaxed yet high-end vibe that made it easy...

My stay at Majestic Elegance Costa Mujeres was a standout—easily one of the best all-inclusive resort experiences I’ve had. From the moment I arrived, the service was exceptional: warm, prompt, and consistently professional. Staff struck the perfect balance—attentive but never intrusive—creating a relaxed yet high-end vibe that made it easy to settle in and enjoy. A major highlight was our Elegance Club Ocean Front Plunge Pool Room (18+ section). It was absolutely worth the upgrade. The exclusive lounges were quiet and luxurious, offering premium drinks, light snacks, and top-notch service. The butler service took everything to another level. Our butler was proactive, responsive, and thoughtful—handling reservations, daily updates, and even surprises like a bubble bath or late-night dessert delivery. The resort features over nine restaurants and twelve bars/lounges, offering something for every taste and mood. The food overall was excellent—diverse, flavorful, and beautifully presented. The 24-hour gym is well equipped, including spinning classes, and there’s a great mix of non-motorized water sports included. They even offer scuba lessons in the pool, alongside a full schedule of daily activities and programs. There's also the reassurance of a 24/7 medical facility on-site. And the spa? Incredible. The Hydrotherapy Experience alone is worth the trip—I could have done it every day. There's even a serene pool set within a cave, which was a beautiful surprise. The many pools were pristine and well-managed, with plenty of loungers, swim-up bars, and both activity zones and quiet corners. Our private plunge pool was amazing. The beach was just as impressive, spacious, clean, and well-serviced with nearby drinks and snacks. Evening entertainment varied nightly, from a Queen tribute concert to casino night, a white party, and even a Mexican wrestling show—fun, creative, and never over-the-top. The entire property was beautiful and clearly well cared for. That said, a few areas could use improvement: • Wi-Fi was spotty, especially outside our room and the main buildings. For a resort in this tier, strong and consistent internet should be standard. • The booking system for “Majestic Extras” (spa treatments, romantic dinners, celebration packages, etc.) needs serious attention. It wasn’t just clunky on our end—our butler’s internal system wasn’t up to date either. I had arranged a romantic dinner through our butler Val, selecting a specific location on the property with sea views on one side and the sunset on the other. We finalized the menu and confirmed the details—only to be told on the day that the location wasn’t available. To their credit, Val and manager Mariana responded quickly and offered several thoughtful alternatives. They truly went above and beyond. Full disclosure: I didn’t go with any of the backup options because the experience I wanted couldn’t be recreated elsewhere. The issue wasn’t the staff, it was the outdated system that led to a disappointing breakdown in what should have been a seamless, premium experience. • Room service food didn’t match the quality of the restaurants. While the 24-hour menu offered good variety, execution fell short. Dishes often arrived lukewarm, overcooked, or just not enjoyable, not due to the staff, who were prompt and courteous, but likely because of the long delivery distances across such a large property. Some items simply don’t travel well, and a more curated selection could help preserve quality and reduce unnecessary waste. Even with those very minor issues, Majestic Elegance Costa Mujeres delivers a top-tier, stress-free escape with real luxury, outstanding service, and standout amenities. Fix the tech hiccups and refine in-room dining, and it’s a five-star experience all the way. I will definitely go back, and would recommend it to anyone looking for a refined, safe, relaxing, fun, truly all-inclusive beach getaway.

Fabulous resort with incredible customer service!! Loved Eduardo, Amanda, Azul and Paolo from the Entertainment staff! Daniel in pool service was amazing! Francisco and Alejandro in the steakhouse were incredible!! Angel and Erick in Flavors were so great! Our butler, Daniel was always available if we needed anything!! I highly...

Fabulous resort with incredible customer service!! Loved Eduardo, Amanda, Azul and Paolo from the Entertainment staff! Daniel in pool service was amazing! Francisco and Alejandro in the steakhouse were incredible!! Angel and Erick in Flavors were so great! Our butler, Daniel was always available if we needed anything!! I highly recommend this resort! Will definitely visit for a fourth time in the future!

I can't say enough great things about our experience at the Majestic Elegance! First off, if you can stay at a swim up room, do that! We were directly across from the Chill bar and met Martin every morning for a smoothie to start our day. Martin was there most...

I can't say enough great things about our experience at the Majestic Elegance! First off, if you can stay at a swim up room, do that! We were directly across from the Chill bar and met Martin every morning for a smoothie to start our day. Martin was there most days at 7am till 3pm, other days he closed down the bar at 6pm with us still floating around him. He was an amazing and took great care of us. Michelle was another shining star as the one to support us in everything we needed for our room. She texted us off and on to ensure our stay was going well and without asking she covered our bed in a happy birthday message written in rose pedals. She was amazing support when we had no idea what we were getting into. We didn't do any excursions while on the trip but it was not needed. The resort had constant things to keep us busy. The Luchadora wrestling was a spectacle, Mexican party was amazing (both food and entertainment), the Queen cover band rocked hard, and the music every evening was not missed by any of my party. Thank you so much for all the staff and your amazing time provided to our group. PS, make your stay more enjoyable by bringing pool floaties and if you have time, make yourself a bar crawl scavenger hunt :)

Our stay at Majestic Elegance was far more than we ever imagined. Our room was top-notch. We had the rooftop plunge pool that was private and perfect. We had an amazing butler, Laura, who made everything perfectly special for us from room aromatherapies to surprise decorations. Martha, our maid kept...

Our stay at Majestic Elegance was far more than we ever imagined. Our room was top-notch. We had the rooftop plunge pool that was private and perfect. We had an amazing butler, Laura, who made everything perfectly special for us from room aromatherapies to surprise decorations. Martha, our maid kept our room, immaculate. Our dining experience was some of the best food we’ve ever eaten. Carlos, Marco, Alvie, and Tomas ALL made our dining experience, personal and special. We loved being club members so that we could help ourselves to the variety of drinks that were laid out daily. Our spa experience far exceeded our expectations as well. We were surprised to get a very good neck massage at the end. We thoroughly enjoyed yoga every morning with the entertainment crew. Amanda, Silvey, Azul, and Oliver did a great job and we enjoyed the cold towels with eucalyptus at the end. We look forward to our next stay with Majestic excellence!!

What can I say Ester the bartender at the main pool is amazing she remember mine and my wife’s drink from day 1 as long with my name calling us by name Mr Tom and Lyn she is a wonderful bartender the rooms are big and the food is delicious...

What can I say Ester the bartender at the main pool is amazing she remember mine and my wife’s drink from day 1 as long with my name calling us by name Mr Tom and Lyn she is a wonderful bartender the rooms are big and the food is delicious and so many choices plus the restaurants are outstanding

Eduardo, Carlos, and Dominick hosted the cocktail class to perfection. Had a great time and learned how to make a margarita and Mai tai. S/o to them! 100% recommend

OMG. This place is 100000000% the one. From the delicious food (Our favs were the steakhouse and mexican restaurant.) The (best buffet was Flavors!) To the Service (Our butler was Sergio and he made the experience 10x better than we could have ever imagined our honeymoon to be!) To the...

OMG. This place is 100000000% the one. From the delicious food (Our favs were the steakhouse and mexican restaurant.) The (best buffet was Flavors!) To the Service (Our butler was Sergio and he made the experience 10x better than we could have ever imagined our honeymoon to be!) To the room (gorgeous - get the swim up suite JUST do it! Request to be in building 4 to be by the action!) Literally everything was perfect. Sergio set us up with a cute honeymoon banner and a nice romantic beach dinner that was so yummy and we had great service there as well. The entertainment was great from luchadores wrestling to Mexican night and mariachi to even two foam parties while we were there! There are endless things to do at this resort. They even have a sports bar which was a really great time for us while we were there. Last thing I'll say from check in to check out everyone was great. P.s. The spa might be a lil pricey but if you are on your honeymoon you WILL NOT regret it. it's so beautiful and you can get a couples massage for about 320 USD. I can't speak for the kids side of things but coming for a honeymoon spot is a 10/10 and we will def be back <3

Amanda and Paola are the best and we enjoyed every minute with them foam pop arty and all the food was excellent The best restaurant was Italian

Dominick was absolutely amazing he was so kind and helpful during our stay. He also made sure to say goodbye to us on our way out and gave us a gift.

Second time at this resort, just as great as the first time visiting! Food is very good and the entertainment staff is a blast. Azul was wonderful and so kind and kept us informed about activities and show times. Highly recommend the 18+ club.

My fiancé and I went for 4 nights to celebrate my 30th birthday and it was the best vacation ever! The resort is beautiful and clean, the beach was amazing, food and staff were incredible- we had no complaints. We did the adult only Club and had a butler with...

My fiancé and I went for 4 nights to celebrate my 30th birthday and it was the best vacation ever! The resort is beautiful and clean, the beach was amazing, food and staff were incredible- we had no complaints. We did the adult only Club and had a butler with our beach view suite with private infinity pool (WORTH IT). I chose Majestic Elegance based on the reviews from other celiacs and their gluten free food reviews

Majestic Elegance Costa Mujeres is a beautiful resort with wonderful, friendly & helpful people working there. They try to make sure everyone is happy. We’ve been here 5x now and can’t wait to go back in Oct! We did the club side which is adults only and had the best...

Majestic Elegance Costa Mujeres is a beautiful resort with wonderful, friendly & helpful people working there. They try to make sure everyone is happy. We’ve been here 5x now and can’t wait to go back in Oct! We did the club side which is adults only and had the best butler Val who kept us informed of daily attractions and entertainment. She also decorated our room for my b- day and sent in some chocolates. We love the club lounges too! They’re great for a quick snack or sweet treat and something to drink. The rooms are so nice and comfy. The food is good. Great lobster at Mar House with Charlie. The beach is gorgeous! The pools are fun and still plenty of quiet places for those who seek it. Can you tell we love this place? We’ve found our happy place! I highly recommend giving it a try! Just a few shout outs to Guitin, Mariana & Pamela for making our stay so wonderful and arranging our Sunset dinner!

7th trip......This resort may not be the biggest or fanciest resort but it hits all the marks for a great vacation....good food, beautiful beach nice rooms and wonderful staff. I can't wait for the new Majestic to open next door.

This was our 3rd trip here. The staff is always very friendly, the food can be great and at times not so great. The grounds are beautiful and well maintained, the rooms are starting to show some wear. Suggest a plunge pool as that is our favorite.

Lets start the review off with Victor .. barback at Shoothe.. he's the “GO TO” man for your drink. Great conversationalist .. our room was right by his swim bar in building 4.. so if you are coming stop by and check him out

OLI & DOMINICK WERE AMAZING! The activities were So much fun! The entertainment team is fantastic! The food is delicious! Five stars!!!!

Dominick is the best entertainment! So much fun aqua aerobics and aqua Zumba! Stoped to check in with us too! Just the friendliest ever!

Michael Jackson concert was amazing!!! Me and my wife enjoyed it sooo much!!! Couldn’t believe how close he was to being as likely like MJ.

Oli is AMAZING and FANTASTIC! We love the pool, the room is fantastic! The food is amazing! I’ve had a great time! Thanks to entertainment team!

Everything was amazing our butler Laura was the best. Cowboy on the Mic for Mexican wrestling had my laughing the whole night and Amanda on the entertainment team had me on my feet smiling from ear to ear! I highly recommend booking.

We had a blast at the Majestic Elegance. Eduardo with the entertainment crew and Raul at the Infinity Pool were a great time. So much fun and made us laugh the whole time. We loved being at the pool every day in an environment that was always such a good...

We had a blast at the Majestic Elegance. Eduardo with the entertainment crew and Raul at the Infinity Pool were a great time. So much fun and made us laugh the whole time. We loved being at the pool every day in an environment that was always such a good time!

I have to say our stay (7/12-7/19) was amazing!!! The food and drinks were top notch!!! Special shout out to the food concierge Joy!!!! I gave celiacs and she was amazing with making me feel safe while eating!!!! This was the perfect relaxing vacation!!!

Excellent service, food, entertainment, room service, everything perfect 5 star. Very good restaurants the best pool party. Thank you .

Eduardo entertainments was on point. Ricardo at beach festivities was hilarious… First time at this resort. Definitely on!! Food too was ready and the place was sapcious. Ocean room was perfect view.. room service was prompt. Pool crowd with kids wasn’t overwhelming.

5 out 5 ! Entertainment staff so amazing! So much fun with Oliver leading the aqua zumba and Sylvia with the games. And Alexis serving the drinks!! By the beach and pool. It’s a beautiful resort, with friendly staff! Great food! highly recommend!!!

This was a last-minute trip, but it turned out to be a fantastic decision. This was our second time staying at this hotel, and once again, it exceeded our expectations. The property is beautiful, and the service is consistently excellent. A special thank you to our butler, Aaron, who went...

This was a last-minute trip, but it turned out to be a fantastic decision. This was our second time staying at this hotel, and once again, it exceeded our expectations. The property is beautiful, and the service is consistently excellent. A special thank you to our butler, Aaron, who went above and beyond to make our stay memorable. We were celebrating my boyfriend’s birthday, and the team made sure everything felt special—from the thoughtful room decorations to the personalized attention during dinner. It’s always a pleasure staying here, and we’ll definitely continue to return. Highly recommend!

I LOVE RICARDOO!! He is part of the entertainment team and he had so much energy playing volleyball, bingo and aqua zumba with us! He even played ping pong with my boyfriend while i relaxed at the pool 😭 All the staff here is so nice and welcoming ~ shoutout...

I LOVE RICARDOO!! He is part of the entertainment team and he had so much energy playing volleyball, bingo and aqua zumba with us! He even played ping pong with my boyfriend while i relaxed at the pool 😭 All the staff here is so nice and welcoming ~ shoutout to Paola and Eduardo too!! 💗 I

Paola and Oli from the entertainment team were the best! They kept us entertained with all the activities by the pool (volleyball, trivia, aqua Zumba and more)! Thank you guys for making this vacation entertaining and memorable!

My husband & I stayed here (July 3 - 11, 2025) and we had a fantastic time! We absolutely loved this resort! ❤️ We’ve stayed at The Majestic Colonial in Punta Cana, Dominican Republic, (3 times) & we absolutely loved it there! But when we discovered that the Majestic built...

My husband & I stayed here (July 3 - 11, 2025) and we had a fantastic time! We absolutely loved this resort! ❤️ We’ve stayed at The Majestic Colonial in Punta Cana, Dominican Republic, (3 times) & we absolutely loved it there! But when we discovered that the Majestic built a sister resort in Mexico, we had to try it & check it out! And let me tell you, we also loved this resort— But honestly, we thought this Majestic was even BETTER! We will definitely return to this resort! Everything was top notch- Our room, the food, service, pools, beach, entertainment- ALL was above & beyond excellent! ⭐️⭐️⭐️⭐️⭐️ If I could give this resort 6 stars, I would! The 4th of July Celebration: We always take a vacation to celebrate our wedding anniversary (July 6th) but we purposely book our vacations to the resorts during the 4th of July holiday- because The Majestic resorts really do a GREAT job celebrating the 4th of July holiday! We kept returning to The Majestic Colonial in the DR for this very reason, because their 4th of July celebration is so much fun! But my husband & I thought this resort was one notch above! Between all the daily activities & entertainment to the fantastic fireworks display, we had the best time! They decorated the entire resort so festive! The pool foam party in the main pool was so much fun! Huge kudos to the entire entertainment team; all the characters costumes, the Statue of Liberty, Uncle Sam, and dozens of other ‘American’ themed costumes- all were fabulous! Thank you ‘Majestic’ for (another) great 4th of July holiday celebration! *Also a special thanks to (Eduardo & Faustino) for a fantastic time & the great entertainment! Check-in: This resort is about a 40 minute ride north from the Cancun airport, but it’s so worth the ride! Upon arrival, we were greeted by our assigned butler who escorted us to The Club check-in area. If you book a ‘Club’ suite, you will get a private check-in in the Club area. There, they offer a nice array of continental treats, cold beverages, and a self serve (alcohol) bar. There’s also a comfortable seating area there, but we didn’t have to wait long. Our check-in process was a breeze. No issues whatsoever. Very friendly receptionist & extremely polite staff. Once checked in, our butler escorted us to our room. Our Room: We booked a Jr. Club Swim-Out Suite —which was awesome! Some of the swim outs at this resort don’t have access to a swim up bar, but ours did! Our swim out room/ pool had direct access to a swim up bar— which was also awesome! The bartender there, Josue, was very efficient & friendly- and he made us some great tropical drinks! *We also brought our own inflatable pool noodles (on Amazon) cheap, 2 for $20, which are fun to have—(the towel station will inflate them for you.) Before we checked out we gave them away to another couple who were so grateful! The lobby: Was impressive! It’s massive, clean shiny white marble, w/ contemporary design. The upper lobby bar serves snacks throughout the day, mornings they offer specialty coffees, cappuccino, latte’s, & espresso. There’s also a pianist that plays there occasionally. The lower lobby bar was very active in the late afternoon/ evenings (many wedding parties gathered there.) Lots of nightly entertainment there as well where occasionally a talented saxophonist played. Casino night there was fun! No actual money involved, just play money, but it was still a great time! The best bartender is at the lower lobby bar, ‘Carlos’ We love you Carlos! 🫶 He was awesome! When you go, please say hello to Carlos from us, he’s so much fun & he makes some awesome mixed drinks! Let me also add- that this resort does NOT water down their alcohol! My husband & I have a high tolerance and we both got quite a good buzz on (from every bar there) from just a few drinks! Be sure to stay hydrated & drink plenty of (bottled) water! I brought my own koozie with me & kept it filled with ice water, taking sips in between cocktails. The Beach: Before taking this trip, my husband & I were very concerned about the beach conditions after hearing all the hype online about the horrible sargassum/ seaweed breakout that was happening in Cancun & all down the southern east coast of Mexico —(also throughout the entire Caribbean.) But the Majestic (always does) a fantastic job doing their best to keep their beach clean. They have many trucks, excavators, and even manual labor working constantly all day removing it. Some days the conditions were better than others. There was more sargassum along the waters edge, but not much in the water. The ocean was actually great! It was swimmable & the water was beautiful aqua blue! It’s extremely rare that this particular area of Mexico (the Costa Mujeres area) gets any sargassum at all (since it’s blocked by the island of Isla Mujeres) so the fact that they had ‘some’ was an indication of how bad the sargassum probably was in the Cancun hotel zone & along the southern coastline. Also on the beach— We really liked how the club section (adults only 18+) was separate from the family area on the beach. We didn’t mind the children in the common areas of the resort (lobby, restaurants, plaza, theater shows, etc) but since it was just my husband & I (celebratory anniversary vacation) we really enjoyed the more relaxed atmosphere in the adults only section on the beach. We also enjoyed the ‘adults only’ pool, the swim up bar there, the fun activities & water aerobics (for adults.) Again, there’s such a great entertainment team here! Such fun! As for finding beach/ pool loungers, (we prefer the beach), we never had a problem finding loungers under a shady palapa. Service on the beach was also AWESOME! The beach waitstaff; Moises & Abraham were great! Much appreciation to them! They came by our palapa often, keeping a cold cocktail in our hands! There’s also a great tiki beach bar nearby that we frequented often- great bar! The Spa: On our wedding anniversary, a ‘Happy Anniversary’ banner was put on our door & they decorated our room with rose petals & balloons… that was SO nice! Also for our anniversary, they gave us a discount for the spa. We bought a spa package @ Blossoms Spa. The spa does cost extra, but we splurged for our anniversary. We purchased the one hour hydrotherapy & one hour deep tissue couples massage. It costs about $375 for two people. Which we thought was a good price. The spa is absolutely GORGEOUS inside! A wonderful experience! The hydrotherapy included; sauna, steam room, hot & cold plunge pools, and three other amazing pools. There’s a huge indoor pool in there that feels like you’re swimming in a giant cave. It’s really something to see. The massages were also great! I forgot the names of the therapists but they were both wonderful. We recommend the spa highly. The Food/ Buffets: My husband & I agree that the food at this resort was THE BEST we’ve ever had!! We’re seasoned travelers and have been to dozens of All-Inclusive resorts (also cruises) and this resort BY FAR had THE BEST food anywhere! Both Flavors Restaurant & The Mar House Beach Restaurant— both buffets were extraordinary. Flavors serves breakfast & dinner buffets, and The Mar House serves a lunch buffet. These buffets were marvelous, everything was fresh & homemade, great hot & cold entree selections, everything you can think of- there’s something for everyone— the desserts were also delicious! Specialty Restaurants: The Japanese Hibachi was so much fun, the chef there ‘Carlos’ was one of the best hibachi chefs we’ve ever seen! The filet, chicken, salmon, & shrimp (& rice)- all cooked perfectly! Speaking of ‘filet’, The Steakhouse is a must go to! The filet there was also cooked perfectly (med.) We also enjoyed the Italian Restaurant, great pizza! We loved the Mexican Restaurant too! After all you’re in ‘Mexico’, so how authentic can you get!? A must go! We didn’t get a chance (not enough time) to experience The French Restaurant— so I guess we’re going to have to go back! lol. They also had a huge outdoor cookout (buffet style) in the plaza for the 4th of July. Omg— what a spread they had! Beyond excellent. The Plaza/ Theater Shows: The plaza was the epicenter of entertainment! They had some really GOOD live bands that played there, the silent disco was a blast, the fire show was extraordinary, this resort has such talented entertainers who work so hard! The theater shows were also amazing! We saw a few shows, the Queen tribute band was great, (sadly, we missed the Michael Jackson show,) but all the other shows were all fantastic. Fun fun! Tipping: Tipping is not mandatory, but it’s definitely appreciated— and it’s a way of saying; ‘Thank you’ to the staff that works so very hard to make your holiday vacation enjoyable. We brought a decent amount in US currency (mostly small bills) so we could tip a few dollars here & there, to the bartenders, waitstaff, transport drivers, bellboys, chefs, the cleaning staff/ maid, the entertainers, we even tipped some landscapers if we saw them working hard in the scorching heat. They have a safe in your room to lock up your valuables (& extra cash) so we would take some cash with us (in a water tight sealed bag) so we could even tip the bartenders at the swim up bars— and even if the money gets wet, they don’t care! lol. Also, don’t forget to tip your butler. Please be kind to these people. They are all so kind to us, always a smile on their faces, always so friendly & happy, always a nice greeting saying; hola. They deserve to be shown our deepest appreciation. In closing, my husband & I will definitely be returning to this resort! Actually we can’t wait to go back! We didn’t want to leave! We’ve most certainly found our new ‘go to’ place in paradise! FYI: If you’d like to see a FULL TOUR of this resort (& our vacation experience here) I just uploaded a movie/ video on my YouTube channel: Julie Travels. I filmed a lot of footage & worked extremely hard creating & editing this movie. It will give you great details of the resort. Much appreciated if you could also ‘like’ the video & ‘subscribe’ to my YouTube channel. Thank you so much! One last thing (& not to be rude): As for ‘Bluetooth speakers’ —I really wish people would leave them at home. Personally we like to relax on our patio suite, sit by & swim in the pools, and on the beach. Perhaps read a good book in a quiet spot, or just hear the sound of the ocean waves crashing— what we don’t want to hear is Slim Shady or Dr. Dre. or whatever kind of music that you want to hear. Some people were considerate and kept the volume down for themselves, but some others had no consideration whatsoever, blasting their speakers loudly. If you do decide to bring your speaker, please be considerate & keep the volume low for your own ears only. This resort has plenty of fun areas & they play their own great music about the resort— please leave the peaceful/ quiet areas as is for those of us who want to relax, maybe rest & take a nap. Just thought I’d mention this. TY Much appreciated. Well thank you all for taking the time to read this (very long) review, but hopefully this helps you decide whether you want to book your stay here. We definitely recommend this resort HIGHLY. Hope everyone has a nice day! 😊

From the moment we arrived, we were greeted by the nicest people we have ever met. I’ve stayed at a lot of resorts in Mexico and this one stands out because of the people and the service. It really is next level! Jose helped us with our bags, Sofia checked...

From the moment we arrived, we were greeted by the nicest people we have ever met. I’ve stayed at a lot of resorts in Mexico and this one stands out because of the people and the service. It really is next level! Jose helped us with our bags, Sofia checked us in, and Felipe took us to our room. All 3 were so kind and welcoming. It started our trip off right! The service in the restaurants is incredible! Special shout out to Saul in the Italian restaurant. He was awesome! Ernesto is a food and beverage supervisor. We saw him everywhere and he was so kind and attentive. He really made our dining experience special at each restaurant. Angel Gonzalez was our butler and he was so helpful and responsive. He took care of everything we asked for and offered us things we didn’t even think to ask for! But now on to the real stars of this resort! The entertainment team and the pool wait staff!! They are the ones who made this trip stand out!! Oli Fuentes and Eduardo Trujillo were AWESOME! They made each day so much fun!! I cannot say enough about these 2 guys. They bring so much energy to the infinity pool and brought all of the people in the pool together. Because of them, we made so many new friends! I would return for them alone!! And then there’s my guy, Abraham Maldonado. He was our server at the pool everyday and he is a ROCK STAR!! He knew our names after like 2 minutes and never forgot them. He made us feel so special and taken care of each day. Angel Yama was also on top of things. Our drinks were never empty and we never felt like a burden! We spent every day of our vacation at the infinity pool because of these 4 guys! And I can’t forget escamillo and Jonathan at the lobby bar! They make the best espresso martinis!! The resort itself is very clean and well maintained. There is plenty of food options and the food is all very good. Our room was large and stayed very cool the whole time, which is a nice break from the Mexican Sun! It is on par with most other resorts I’ve been to. It’s the amazing people that set this resort in above the rest!!

Our stay at the Majestic Elegance Costa Mujeres was truly wonderful. The resort was beautiful and maintained perfectly. The food options were plentiful and every meal we had was enjoyable. What set apart the Majestic Elegance from other resorts my wife and I have stayed at was the staff. Every...

Our stay at the Majestic Elegance Costa Mujeres was truly wonderful. The resort was beautiful and maintained perfectly. The food options were plentiful and every meal we had was enjoyable. What set apart the Majestic Elegance from other resorts my wife and I have stayed at was the staff. Every worker we encountered was extremely cordial and helpful. The experience was made personable by the wait staff and entertainment team. By the second day of our stay, I was addressed on a first name basis by every member of the staff I had previously encountered. Stop by the lobby bar and order Escamilla’s specialty drink, “The exotic”. Our time at the infinity pool was made wonderful by the entertainment team, which included Oli Fuentes and Eduardo Trujillo. They ensured every day was more fun than the last and had all of the guests and staff intermingling and laughing together. If you need anything while you’re at the pool, just ask Abraham Ramirez or Angel Yama. I couldn’t have not gone to my own refrigerator and gotten myself a beer in the amount of time it took them to take care of us. Their service was the best we’ve ever had. The staff here are amongst the nicest and truly wonderful people I’ve encountered anywhere in my life. And if you have any issues, just speak with Ernesto or Jaime Ramirez. They were visible everywhere at the resort and were willing to help with anything you needed without hesitation. I would absolutely recommend staying and would come back to the Majestic Elegance Costa Mujeres. You’ll come for the beauty of the beaches and the stress free environment, but you’ll never want to leave because of the people that’ll make your stay an exceptional experience.

Had a great experience! Great staff and so much fun! Would definitely recommend! Alvaro at the adult pool bar was the best. The rooftop pool room was worth every scent. Had so much fun with the pool activities that helped get the guests engaged with each other.

Alvaro was the BEST! Like I can’t even express how great he was to us and made the best drinks .. I’m coming back just to see him!

We were there a whole week from Monday to Sunday for our 10th wedding anniversary. The resort is big but not huge which makes it perfect because you can go throgh everywhere by walking no cars needed. It was 100% occupancy but it does not feel crowded there are plenty...

We were there a whole week from Monday to Sunday for our 10th wedding anniversary. The resort is big but not huge which makes it perfect because you can go throgh everywhere by walking no cars needed. It was 100% occupancy but it does not feel crowded there are plenty of chairs and beach beds for everyone. We always get a spot on the bech and pool areas. Service was excellent in almost all cases all of the staff is kind and try to make you feel like home and even better, congrats and Thank you all especially Guadalupe at Mar House and the buffet and Mejia at mexican night and our Butler Alexander. People seriously tip everytime you can all these people make their best for us to have a pleasant stay. In general is a resort for relaxing but at some moments during the day they have a very good entertainment for party people. We stay at Club Pool Suite (private) in Elegance Club. Highly recomended Restaurants and food and drinks are very good but nothing extraordinary or out of the way. Certainly we’ll get back to this resort

We came once last year for a wedding. Loved the service so decided to come back. To my surprise when we returned the staff at the pool, beach, and butler remembered us! It was so much fun. The dancing at the pool and trivia with Oliver. The water volleyball. The...

We came once last year for a wedding. Loved the service so decided to come back. To my surprise when we returned the staff at the pool, beach, and butler remembered us! It was so much fun. The dancing at the pool and trivia with Oliver. The water volleyball. The drinks. Abraham and Angel at the club side pool make you feel like royalty and kept the drinks flowing. I can NOT SAY enough about how wonderful the service food and drinks have been. This has just become our yearly vacation stop. The Mexican night had a mile long buffet table, music and culture was so good. We have definitely seen a big change in the entertainment since last year and it is totally for the better. This place is wonderful

Came here for a wedding. Had an amazing time. Great resort, great pools. Club status very nice rooms. Would recommend and come again. Oliver was a great pool activity worker. He had all of us dancing and enjoying our vacation.

Excellent experience. Great facilities. Kind and attentive service. Great food. I especially enjoy the steakhouse. Jesus serve us well. I would definitely recommend this hotel

Pao, with the entertainment staff was great!!! I would recommend going to this place the staff was amazing! The atmosphere is out of this world.

This resort is the most beautiful resort I’ve ever seen! They have so many fun activities also! They have foam parties, pool volleyball, beach volleyball, blackjack, karaoke, silent disco, crazy game, etc. And the activities are hosted by the most amazing, nicest, funniest people I’ve ever met! Azul, Silvia, Oliver,...

This resort is the most beautiful resort I’ve ever seen! They have so many fun activities also! They have foam parties, pool volleyball, beach volleyball, blackjack, karaoke, silent disco, crazy game, etc. And the activities are hosted by the most amazing, nicest, funniest people I’ve ever met! Azul, Silvia, Oliver, and Jose were so awesome! They took great care of us and were some of the nicest people I’ve ever met! They were so much fun to hang out with, play volleyball with and dance with! I’m telling everyone about this resort! Also the food is amazing! Literally nothing bad to say about this resort at all.

Spent a wonderful 5 days here. Pros -Staff is amazing!! Standouts for us were Cauich who was our beach server/bartender. He was absolutely one of the nicest people we met there. Everyday he would greet us by name and just made us feel special. I hope everyone has the privilege...

Spent a wonderful 5 days here. Pros -Staff is amazing!! Standouts for us were Cauich who was our beach server/bartender. He was absolutely one of the nicest people we met there. Everyday he would greet us by name and just made us feel special. I hope everyone has the privilege of meeting him! Cauich-A HUGE Thank you from Rob and Eva!!! :) 2 other standouts were Saul at the adult only breakfast restaurant. He was so professional and engaging and helped us with our spanish lessons :) Lastly Yuri stood out for us-It was a chance meeting when we were looking for information one day and she was fun, engaging and just an overall pleasure. -Other pros included the food, we tried the steak house, both buffets, Sushi, Mexican and the adult only restaurant...All were the best out of the other all inclusive places we've been too. Food was hot, yummy and tasty. -Our room was perfect. We were in the adult only side-swim out suite-which had a separate living room and bedroom, 2 bathrooms and huge patio that has a plunge pool and a jacuzzi. The bed was comfy and the A/C was great. -Hotel grounds are beautiful -We aren't too big on shows but we did catch the white party/fire show and it was done very well. -Drinks/bars were excellent-try the mango daiquiri -sooo good! -We booked the Isla Mujeres catamaran tour and everything and it too was done well -Beach was big with lots of loungers -We never used the main pools as it's not our thing but people seemed to be having fun. Only con was housekeeping-it was ok but they didn't replenish the fridge one day and also didn't top off the coffee but the room itself was clean. I would recommend this report to anyone who asks.

Absolutely amazing! The Club is worth the upgrade! We had Tete as our butler and she was amazing. She helped us with some special touches for our birthdays and was amazing. The swim-up suite is also worth the upgrade. We stayed in the adults only section. Cauich and Angel will...

Absolutely amazing! The Club is worth the upgrade! We had Tete as our butler and she was amazing. She helped us with some special touches for our birthdays and was amazing. The swim-up suite is also worth the upgrade. We stayed in the adults only section. Cauich and Angel will take care of you at the beach. Be sure to tip your servers; it goes a long way. The property is impeccable! Service is amazing. Our favorite restaurants were the Steak House, Mexican and Mar for dinner- but never a bad meal. Breakfast options are amazing - we loved Flavors and had omelettes made to order and all kinds of fresh fruits and juices, waffles, etc. The gym is also clean and spacious. Equipment is well maintained. An excellent property. We will return!

We had an amazing time at Majestic Elegance Costa Mujeres. The staff was wonderful, the food was delicious and the adult side of the resort was great. We want to give a shoutout to Jose and Damian our pool butlers, our room butler Chris and to Jaime R and his...

We had an amazing time at Majestic Elegance Costa Mujeres. The staff was wonderful, the food was delicious and the adult side of the resort was great. We want to give a shoutout to Jose and Damian our pool butlers, our room butler Chris and to Jaime R and his entertainment crew. You guys made our week memorable. Muchas gracias!

The best of all was the service and treatment given by the staff: friendly, attentive, always helpful. At other hotels (especially Dreams), the attitude is generally poor, or in specific cases, very poor. The Majestic is huge, so you have to walk long distances from your room to the lobby,...

The best of all was the service and treatment given by the staff: friendly, attentive, always helpful. At other hotels (especially Dreams), the attitude is generally poor, or in specific cases, very poor. The Majestic is huge, so you have to walk long distances from your room to the lobby, restaurants, or the beach. That's why it's nice that most of the walk is in the shade. The bars are served with care and promptness. The most comfortable ones, Piano Bar and Lobby Bar, make you want to stay for a long time (Thank you, Luis F. Escamilla). The drinks are mid-high range, with all kinds of options. The rooms are spacious and pleasant. Housekeeping is punctual. The minibar is always stocked. There are ice machines nearby so you don't have to keep begging for it at the bar. The pools offer variety and a good atmosphere at midday. If anything, more shaded areas are needed. On the esplanade and in the theater, daily entertainment: we enjoyed a Mexican night, wrestling, a Michael Jackson show, and the American Independence Day celebrations. We had breakfast every day at the enormous "Flavors" (thank you, Miss Majo). The main bar is also enormous, catering for all tastes. There are two fountains with fruit and juices, and freshly prepared natural drinks. All the restaurants offer vegetarian and vegan options. My four favorites: • "Le Bistro," splendid, glamorous, with delicious dishes (the Bouillabaisse soup, the Duck confit, and the unbeatable desserts). • "Il Bottaccio," understated, interesting, and delicate. It was difficult to decide among so many enticing dishes. • "Mar House," with its tempting and delicious lobster options. • I confess I'm not a sushi fan. But Japanese cuisine goes beyond that. You have to go to "Kabuki". Given my job, The Club's lounges were very useful. They were a great place to read or write, do office work, have video conferences, or take care of private matters, with minibar service and attentive staff. In summary: a great, fantastic hotel. Magnificent food. A memorable stay. Special thanks to our butler, "Paco."

Azul was very warm and welcoming! She was very comfortable in front of crowds and got the party started! Remembered everyone’s name and is very friendly