Banyan Tree Mayakoba

We recently visited Banyan tree riviera maya, Roi made us feel welcome since our arrival, food was excellent recommended

Amazing place, hidden in Playa del Carmen best vacations ever, Roi took care of every little detail qnd made us feel like home

Banyan tree is the best!

Gamaliel made our days at the beach exceptional. He was very attentive, kind, and helpful. We can’t wait to come back.

Beautiful

Gamaliel at the beach was definitely one of the best parts of the experience!

Wonderful family trip

We just got back from our third family trip to Banyan Tree Mayakoba (two adults and two boys age 8 and 12) and it was wonderful. The boys really enjoyed the adventure and independence of the free bikes, which let the adults relax and enjoy a true vacation (rather than the typical family “trip”). Our two bedroom villa was newly…

Beautiful Stay, Exceptional Staff

Banyan Tree has been absolutely amazing. The hotel and beach are beautiful, and the staff has been incredibly friendly with outstanding service. Gamaliel at the beach was especially kind and helpful. 100% recommended!

Paradise

Beautiful stay and excellent service all around! The property is gorgeous and staff goes out of their way to ensure you are having a relaxing stay. Especially Jorge at Sur beach club, he took great care of my husband and I during our visit. Thank you, Jorge!

Best experience Ever

Would highly recommend this property. Staff took care of our every need, especially my resort host, Roi. Food was phenomenal at every restaurant. If you are looking to be treated like royalty in a beautiful place, I couldn’t recommend Mayakoba Banyan Tree more.

Wonderful family vacation!

Perfect weather, lovely property, great for kids. Gama took great care of us on the beach. The villas are wonderful for families. We loved the private pool. My sons and joyed the entire trip. Soccer on the beach and snorkeling were amazing. We will definitely be back!

Beautiful and relaxing resort

We had an incredible friends reunion at Banyan tree! The friendliness of the staff really stood out, and we had an especially great experience with our Butler, Miguel. He was very helpful and accommodating. Everyone at the resort made us feel very welcome. The grounds were beautiful and we really enjoyed being able to bike around the resort. We had…

Quick Getaway

Beautiful property and accommodations. The service was amazing, we were taken care of from check in to check out. Claudia was so friendly and helpful, checking in with us each day to make sure we had everything we needed. The restaurant and beach service was also wonderful. I wish we could’ve stayed longer.

Unforgettable Stay!

This was our second visit to Banyan Tree Hotels & Resorts, and this time we arrived with our two little girls — and somehow it was even more magical than the first. This place deserves more than five stars. The service is unlike anything we’ve ever experienced, the food is impeccable, and the team is incredibly attentive to allergies —…

Great experience!

We had a wonderful time at the Banyan Tree Mayakoba for our Babymoon! It was our second time visiting. The beaches were beautiful, the room was spectacular, and the food was great. We were especially grateful to Jorge for his attentive, personable service at Sur beach club. We are already talking about returning to the Banyan Tree soon!

Romantic resort

This hotel is beautiful and romantic. Our room was a lagoon rooftop pool one and it is GORGEOUS, and very private. Saffron was super yummy, and had great atmosphere. Jorge at the adult pool was our favorite employee! Which is saying a lot since everyone was so kind and welcoming. But Jorge went above and beyond to make sure we…

Jorge at the beach is the best!

Jorge provided the very best beach service! He helped us find chairs and was so helpful in picking lunch and drinks.

Fun Days in the Beach!

Wonderful long weekend at Banyan Tree. Special shout out to Gamaliel at the beach, who was friendly, helpful and attended to our every need even before, we knew it needed! Thank you for making her stay special.

Beautiful

Great experience down at the beach with Jorge as our server

Amazing trip

Beautiful place and nice service from Jorge, he was great

Great beach service

We spent the day at Sur Beach Club and jorge took amazing care of us! Always around when we needed more drinks and waters and moving the umbrella around to keep us shady and cool. Great beach service!

The staff are the best part

The architecture is magnificent. The food is wonderful. But the best part of staying at any Banyan Tree property is the staff. That is particularly true of Mayakoba. Long after the credit card bill is paid, these are the people I'll remember: Jazmin at the concierge desk, Gregorio at Saffron, Ana at the lobby bar, and Ignacio and his boat…

Beautiful, wouldn’t come back frequently, find a better value elsewhere.

Staff very nice, beautiful facility.

Could improve: Poor value for money spent, will nickel and dime you for more when you’ve already spent a lot of money to be there!

beauty. tranquility & wonder food

Banyan is always wonderful & the rooms are the best around and the location is stunning. the staff is very knowledgeable and likes to share their vast knowledge about the food and beverage at the resort. Osiel was a great help in making our stay more enjoyable & recommending the best food experiences at at the resort. a must visit

The best for peaceful solitude

We have come back to Banyan Tree Mayakoba three times; and look forward to returning again. This is the best resort on the Mayan Riviera if you're looking for privacy and quiet solitude. The villa pools are the largest private pools in the area. You can actually swim laps in them. In your fully private villa garden, no one overlooks…

Amazing vacation for two😊

Banyan Tree was amazing. The staff were all incredibly helpful, especially our concierge Sonia. The villa was clean and spacious and the golf carts and bikes made it so easy to get around. The food was delicious (though pricey). La Copa was definitely the best bang for your buck and was obviously delicious as it is Mexican cuisine. We recommend…

Perfect service in Paradise

There is no denying that Banyan Tree Mayakoba in Mexico is a stunning destination. The hotel is breathtaking in so many ways and the staff are super friendly and attentive. There is so much to immerse yourself in and although the prices for food and drink are eye-watering, the variety and attention to detail is first class. We had a…

Perfect Stay at Banyan Tree, Mayakoba

Phenomenal 4 night stay celebrating my 50th. Truly beautiful property with exceptional food and service. 100% we will return. Special note to ROI at the Front Desk and JASMINE the Concierge….both were superb!

Wonderful Family Vacation (adult children)

The resort was beautiful. Our 3 bedroom villa was pristine. The entire staff from housekeeping to restaurants employees (I have a serious food allergy) were kind & accommodating. Our concierge, Madai, went above & beyond for us-besides making our reservations, she recommended some wonderful places to visit in the area. We had one of our most memorable family vacations. Thanks Banyan Tree!

Awesome place can't wait to our next visit looking forward to it

All the experience was phenomenal, the food outstanding Roi made our stay memorable we are coming back, and bring friends with us