Carlisle Bay Antigua

We spent a week at Carlisle Bay in mid-April. We literally came to Antigua, let alone the Carlisle, after reading reviews of their Tennis Program. It did not disappoint. Nigel Anthony was a fantastic, engaging coach and drill sergeant. While the tennis facilities and equipment are in dire need of upgrades, the instruction was first-rate and exceeded our expectations. We highly recommend Nigel and the Carlisle if you are looking for a resort with a great tennis program. The rest of our visit to Carlisle was a bit of a mixed bag, but overall very enjoyable. The staff, from the front desk to the restaurants to housekeeping, were all very well-educated, friendly, and engaging. I can not say enough positive things about them. The food at all four on-site restaurants was very good, with just the right amount of variety to get you through a week. The all-inclusive was definitely the way to go. The activities/excursions, whether free or fee-based, were all very good. In addition to the tennis, we enjoyed a couple of stunning hikes, took the kayaks out, and went snorkeling. Like the rest of the resort staff, those who helped us with those activities were all awesome. Our room was nice, #311, up on the 3rd floor, so we earned our steps daily, which was fine for us. IT was quiet and afforded us great views of the bay and Montserrat when the skies were clear. The beach is nice and calm, not as stunning as other beaches on the island, but wonderful nonetheless. While the resort was fully booked, it never felt that way, especially on the beach. Pro tip - while they discourage you from reserving a lounge chair on the beach, if you don't do it, you will be relegated to the 2nd row. By 7:00 or 7:30 am, most of the lounge chairs closest to the water had personal items on them, reserving them for the day. It is a self-proclaimed family-friendly resort. We have 4 grandkids, so we know and love kids, but we do also expect parents to do their job managing them. There were a lot of younger children at the resort while we were there, and unfortunately, their parents were too busy on holiday to look after them. We called them free-range children, and it very much took away from our experience at 3 of the 4 restaurants on site, the 4th being Adults Only, which was by far our best experience. The best example I can give you is the 3 or 4-year-old boy allowed to roam around their restaurant on the beach, including him dropping his pants to his ankles, peeing on the beach no more than 10 feet from our table ( we know he did this on multiple days, sharing our story with others who had seen the same behavior on other days). His parents did nothing and honestly were not paying any attention to him at all. If you want a quiet, couples retreat, this is not the place for you. Overall, we had a great stay at the Carlisle Resort; the tennis made it for us, but the resort itself, short of the free range children, was great, albeit at a premium price.

Travelled here mid March 2026 with my husband & our 9-year-old son. This was our first time visiting Antigua, and it is a lovely island. We frequent St. Maarten annually, and enjoyed the change! We came into this vacation at the stunning Carlisle Bay with high expectations, given the price tag of the simply all-inclusive offer, and the newly renovated Ocean suites. We would have liked to book the family room with additional kids bedroom, they were not yet renovated and we wanted to experience the fresh rooms. We’re so glad we did. ARRIVAL: Staff from Carlisle called me the day before we were to arrive to ask if we required transport from airport. I let her know we’d planned to just take a taxi from the taxi-stand at airport. I had done research, and expected a $50-60 taxi ride based on island rates. Upon arrival, Carlisle organizes the FastTrack airport service, which gets you to front of line at immigration, and out to baggage pick up, then through secondary checkpoint. We had to wait for one of our bags that was checked, but overall, from landing to picking up bags, we were a total of 15 minutes. What a lovely experience! Once through the last checkpoint, the FastTrack person took us directly to meet  a taxi driver that was waiting for us at the indoor info desk. We went with her to her vehicle, and I asked her what the fare was. She said “oh, Carlisle takes care of that for you!”. I was pleasantly surprised. Upon realization later in the week, they in fact charged us $110 USD for that taxi ride on our foilio. So, just be aware of that.  Yes, the experience was seamless, but that expectation should have been set ahead of time. We were greeted at the front gate and asked for our name, and when we arrived at the entrance of hotel, we were greeted by name on the bridge by the General Manager, Brian. Again, a very seamless and high end feel to have such a welcome. A nice touch! We were then briefly sat in the lobby and then a staff member walked us to our room for a detailed walkthrough. FOOD: Food gets the first review, as this is a very important aspect of our vacation choices. As foodies, we were not totally blown away by the food here, but we were more than satisfied for the week. We really enjoyed mostly everything we ate, and I would consider the food very above average for other all-inclusive resorts. If you enjoy buffets, this place isn't it. We had pre-booked our dinner reservations (as recommended) before our arrival. We saw others being turned away at peak dinner times without a reservation, which as a guest would have been a bad experience, so we are glad we reserved. Although, it would have been nice not to be kept to such a strict schedule for evening meals, and more easy-going to just show up when we were hungry. Sometimes we wanted to relax a little longer or have a drink before dinner, and since we booked the 6pm slot each evening, we found we were rushed a bit to make it each evening. We ate at the Jetty once (it is adults only) – try the Goat Water (stew); the local cuisine is so rich in flavour. East (Asian) was really well done, and glad we booked this restaurant three times throughout the week. Although, after the third visit, we were East’d out. The Hamachi appetizer, gyoza dumplings, sushi (try the beef sushi!), and the short rib main are all my top picks.  Thursday at Indigo was BBQ night, which was plentiful and delicious. Breakfast each morning at Indigo was lovely – the location right by the beach is second to none. Loved my morning cappuccino, and the Antiguan breakfast (saltfish, plantains, spinach, avocado and floats (fried bread)) was a regular for me. They will also just do anything al-a-carte; perfectly poached eggs, bacon, sausage, fried mushrooms…whatever you want. The breakfast buffet was ok, but without the kitchen for eggs, etc, it would have been tired after two days as there isn’t much variety on the buffet. There was an omlette station which was never lined up. Lunch here at Indigo was always a pleasure. I had the daily catch of the day (fish), which never disappointed. The kids options were good, and I appreciated the healthier options for kids; not just the burgers, fries and fingers. Real chicken breasts, or fish goujon (nuggets) with fresh buttered veggies and mashed potatoes for kids. Our least favourite was Ottimo. We found the pizza crusts were hard, way too much tomato sauce which was quite sweet, and not typical Italian wood fired goodness. The pasta was flavourful and packed with lamb/beef/protein, but the pasta itself was extremely overcooked. My son enjoyed the pizza a few times. Desserts! I have a big sweet tooth and enjoyed desserts most days at lunch (instead of dinner). Indigo had the best – the raspberry cheesecake and the chocolate cherry fallout (yum!). The sorbet and gelato were also well enjoyed multiple times throughout the week. DRINKS: We are not heavy drinkers, but my husband enjoys a cocktail or two in the evenings, and a beer in the afternoon at the beach/pool. I had an occasional cocktail as well. The Negroni were good (we preferred a classic rather than the sorrel one on the menu), Aperol Spritz, Pina Colada (virgin) were exceptional. They had a drink named Tutti Fruitti which was some blended passion fruit/mango/strawberry drink, and it was amazing, Unfortunately they seem to run out of anything passionfruit the third day, which is a favourite of mine on the islands, so for the rest of the week, all passion-based offerings were unavailable! ROOMS: We stayed in room 109 on the ground floor, which we loved. We could go straight from the beach right into the room. We did leave our sliding door unlocked most days. In fact, the days we locked it, we found that the housekeeper unlocked it! No issues, but we used our in-room safe for anything of value. Didn’t worry too much about our shoes, clothes and toiletries being at risk. The staff here were kind and understated. Our housekeepers were attentive and well-tipped, however we had to request lotion/shampoo a few times as they didn’t leave new ones. The snack/drinks were topped up most days, but not every day. The evening turn-down was sporadic, and sometimes occurred well after 9pm which is when we were already settled in for the night. The room itself was stunning. High quality finishes and very clean (realistically only a few months old after the renovations). The king bed however was very uncomfortable. Someone else eluded to sleeping on a stack of books, and that is a good description. Not a rock, but definitely old, hardcover books with a thin mattress pad. They set up a rollaway bed for my son in the living area, and his mattress was cushy and cozy. The linens were lovely, including the towels. Robes and slippers provided, as to be expected. BEACH/OCEAN/POOL: We spent most of our days on the beach nearby to our room for convenience. The beach itself was amazing: lovely, clean, and calm. The wind gusts picked up halfway through our week and the blowing sand all over and in your face/eyes, we had to change it up to sit by the pool. The surf is easy and calm for children. We experienced very lacklustre service at the beach. We had to walk to the bar ourselves most days, or hunt down the beach servers for attention. The call buttons on the umbrellas did not work. The pool was lovely, perfectly cool (but not cold). Lots of kids and families around the pool – whereas the beach was a little more tame. One afternoon, the very heavy umbrella blew over in a gust of wind and I injured my wrist trying to catch it before it crushed us. A month later later, I am still having pain with some normal activity, and have been diagnosed with a minor sprain by my doctor. The staff was attentive when it happened and supplied ice in a ziplock, and checked in multiple times through the next day or two, and even offered a doctor to look at it. At the time, I did not realize it was injured, I thought it was just sore. SPA: Here is where I was utterly disappointed, but it didn't ruin my vacation. We booked a couples massage, which was just ok, borderline bad. The spa itself is located in an open air hallway, which is lovely, but it lacks a private/serene room for relaxing. Just some sheer curtains in the hallway to block the gym traffic. The change rooms were old and dirty, with nowhere to hang a towel for the shower. The cold plunge (or hot tub, not sure which) was dirty and out of service. The sauna was cold and unusable. They offered lockers, however we were told they’d give us the lock code when you came out of the massage, so you left things there not knowing who had access to it. The therapists were late, the treatment room A/C was broken, so it was warm, one therapist dropped a bottle and glass shattered on floor next to my husband (accidents happen!). My therapists’ hands were very dry and rough, so the massage itself was not very enjoyable. For $320 USD, they took off 10% ($32) for the A/C issue, but then told us the +10% service charge did not go in any part to the therapist, thus making us feel guilty to make an additional tip for a massage/experience that was not very good. I would skip the spa here if you are in any way accustomed to higher end spas and treatments at home.  To hotel management, I would prioritize a refresh of the spa, and up the experience for guests here. STAFF: All the staff we encountered were very friendly and nice, but not overly so as some other reviews said. I found many of the staff speak very softly, and sometimes it is very difficult to hear them (servers at restaurants for example). However, everyone called us by name “Mr. and Mrs. ---), which was lovely and personal. A few servers were noticeably grumpy, but it did not impact our stay. Smelled weed a few times around the grounds, which was definitely coming from staff walking here and there. WIFI: Pretty good Wifi everywhere on the resort except the beach where it can go nearly non-existent. GYM: We found the gym to be adequate. Enough dumbbells (kg), kettles, and a few machines that I used. I enjoyed it early enough that I was solo (6:30-7am), but my husband went later (closer to 7:30-8:30) and it was hard to navigate with so many others using it at the same time. KIDS CLUB: This was a huge reason we booked at Carlisle Bay. Our only son is 9, so we count on the kids clubs to keep him happy and having fun on vacation. The older group was led by Gio/Geo(sp?) most days. No other children joined until about 4-5 days into our holiday when the March Breakers started arriving, so it was just the two of them the first few days. Our son loved hanging out with Geo. They did nature hikes, played football (soccer), looked for beach/ocean creatures, got ice cream, etc.  They loosely followed the kids club schedule, but without more kids, a lot of the programming didn’t happen. For instance, my son was so excited to do the tow donut ride behind Carlisle’s speedboat in the bay. It was on the schedule 2-3 times/week, and he didn’t get to do it once. Mostly because of no other children in his age group (they want a minimum of 4 to take out the boat), then they said the wind was too much, although as an avid boater in cottage country for 30+ years at home, I can tell you the bay itself was more than calm enough for a tube ride! Overall, our son enjoyed the club, but it was unfortunate that many of the programs were cancelled throughout because of attendance. EXCURSIONS: We had prebooked Stingray City directly prior to arriving in Antigua for the Friday morning. Carlisle organized a taxi to get us to/from which was seamless. Our son absolutely loved the stingrays and was the highlight of his trip. As adults who love nature, we also thoroughly enjoyed it. I would tick it off as a must do when on the island. Another day, we hired the same taxi driver to take us to English Harbour and then to Pigeon Point Beach for the afternoon. He picked us up at 11, dropped at Nelson’s Dockyard for a quick 30-40 minute walk around, and then picked us back up, dropped us at nearby Catharine’s beach restaurant (highly recommend!), and to enjoy the beach for a while. Picked us back up by 3pm and back to the hotel by 3:30ish.   MISC: Mosquitos and sand flies! So many bites. My son came home with over 50 bites, and my husband had a bunch too. I usually get eaten alive, but I found if I sat out on the patio of our room, that is where they were the worst, so I simply relaxed inside during those times, and didn’t have many bites. Some at the Jetty restaurant in the evening as well. Given the location in the rainforest part of the island along with the mangrove ponds behind the buildings, it is warranted there would be mosquitos. They seem immune to the bug spray, and the sand flies were so small, almost invisible. They weren’t so bad on the beach, more so just near the buildings and on your patio/balcony.   Overall, we so enjoyed our time at Carlisle Bay! It is a beautiful resort, with an amazing beach and such calm waters. For the cost of over $16k USD for a week (which for us Canadian’s was closer to $23k CAD), we felt this was way more than the week was worth. I feel like $16-17k CAD would have been more in line with value, experience, and expectations. That said, I would absolutely love to return, and would not hesitate to recommend this beautiful spot.  

Another year and the entire family is grateful for another incredible break at Carlisle Bay. We cannot begin to thank the team enough and the thanks began even before we took flight. The reservations team provided an incredible and seamless booking experience, but we realised that we had I overlooked a document issue prior to departure. Without going into details, the team at CB were able to find a seamless resolution that they really weren't obliged to pursue. This is just a snapshot of just how dedicated, professional and passionate the team at CB are when it comes to delivering an incredible experience. The staff who took such incredible care of our family last year welcomed us with open arms, remembering some of our preferences and both our children's names. Our little two-year-old, ineligible last year, couldn't wait for Kid's Club, but on the first day cried herself to sleep. We received a call and were informed of the situation; we chose to go and pick her up and when we did, saw her asleep in Kerri-Anne's arms. From her second visit on, she was at home and never wanted to leave when it was pickup time. Turtle watching, adventure walks, tennis and tie-dye t-shirts, the activities are endless and captivating for kids. We cannot overstate the significance of this trip for our family; we looked forward to the beautiful bay, the beach and seeing all the friends we made the year before. Michael the sommelier who always greets you with a smile and an incredible wealth of knowledge if you're looking to pair a wine with the incredible menu dishes; Georgier, Shantez, Audacia, Kate, Irwin, Michael and the wonderful team at Indigo. There are too many to list. Genuinely kind, passionate and professional indvidials who come together to give you what you came on holiday for. That's different for different guests and CB offer a tailored experience based on the given circumstances and requirements. The grounds are meticulous and even after a short time, you see the effort and time that goes into maintaining the facilities. Everything is manicured, beautiful and everything works. It was beautiful last year, but this year even moreso with a tasteful refurb that just elevated the overall experience. The water sports options have been extended and this year I got back into my tennis with Nigel. What a gem. What a patient technician. After a dozen years, I'm back home more relaxed, with a golden tan, and a smooth back and forehand. On the flight back, our little girl started crying and said that she was upset that we were leaving Antigua. A beautiful island indeed, and the team at CB ensure that you are happy to arrive and somehow turns out that you're a little melancholy to leave the place and people. Quite aside from all the aforementioned reasons to return, I am resigned to the fact I have to go back with the entire family with the selfish pursuit of a 'serve' to complement my backhand. Beyond highly recommended. Thank you Len, Toma, Shemel, Tony, Larry, Conrad, Tonya and Brian. Can't wait to see you all again

We stayed for spring break with our child. We all were so thrilled by the beautiful setting with beach views everywhere, relaxed luxury, laid back guests, great food, and great kids club. The gym and fast track immigration were also highlights. Our kid adored the kids club and we found the children’s activities to be substantive and engaging for her. A lot of kids clubs seems like a hidden craft room or day care. At Carlisle bay, they had the kids out on boats looking for turtles, making pizza in the pizza oven, and tie dyeing shirts. You won’t feel any guilt leaving your kid to get in a workout or a massage or tennis lesson or just sit by the beach with a book. We can’t wait to go back. It is a really relaxing setting where you can let go and exhale.

Our first visit to Antigua and a brilliant experience firstly the staff are amazing helpful happy and always willing to help and special mention to our concierge Eric what a guy. The setting is absolutely spectacular we stayed in the Bay Suite with an ocean view the beach is very nice and well looked after with lots of nice sunbeds if there is a very minor issue it is very very expensive but the setting probably comprise we will definitely be back

Carlisle Bay is like a comfortable flannel shirt. There is nothing flashy or ostentatious about it. It is not the land of the influencer or the posed Instagram spread. It is instead a rather timeless Caribbean staple that knows what it is and delivers on that vision consistently and with good cheer and irrepressible friendliness. Unusually for Caribbean resorts these days, everything at Carlisle Bay is arrayed along the beach; there is no effort to soak some more revenue out of oddly placed and undesirable rooms. Everything here faces the beach, everything is steps from the beach and steps from the restaurants. It's a cozy, tight-knit place and it is very pleasant. This isn't a resort for everyone. There isn't all that much to do. The beach is nice but not endless. It's a throwback to Caribbean resorts of old. And it is pretty nice to have it still being true to itself.

The rooms are large and bathrooms good although the hot water takes time to come through. Having forwarded the of my diet, gluten free and veggie we certainly had some teething problems. If one is not super vigilant there could be really unfortunate consequences. This was resolved by management after a day or two. That said the menu was fairly limited. The TV also has a mind of its own and needs re booting. We were supposed to be in the adult only section of the hotel but this did not happen, there were many families with young ones g children so the beach and pool are perhaps not a restful as they might be. It’s has 4 tennis courts but aside from a lesson with a pro, nothing is encouraged which is a shame and waste. On the whole the staff are great and both helpful and attentive which is great.

So pleased we returned back to the hotel post renovations! The service had always been great and no exceptions this time round. The hotel is located in a beautiful bay, a perfect spot between the jungle and the ocean with a great beach for the beach lovers!! In the past, our only hesitation j going back was the rundown suits which have now been extremely well done. Spacious suits with great views. Highly recommend!

Absolutely fabulous!! Our first visit to this gorgeous hotel. On arrival we were so impressed by the welcoming staff and the check in process. We stayed in the beautiful newly decorated bay suites which proved to be without doubt the best room in regards of quality and style that we have found to date in our many trips to the Caribbean. It was evident that a lot of care had gone into the design and finish of these rooms. The bed was so comfortable and the bathroom excellent with brilliant lighting which is always a bonus! From start to finish all the staff were absolutely charming. Warm welcomes from everyone. The beach staff were brilliant and attentive even remembering our drink preferences depending on the time of the day! The watersports guys were both fun and very professional and we thoroughly enjoyed our private trip to Cades Reef to see stingrays and barracuda! Well worth the trip. Nestled in a beautiful bay with the rainforest touching the sea around you this really is a beautiful spot. Watching the acrobatics of diving pelicans was great too. The food throughout our stay was of a good standard eith lots to choose from and the singer and her band at the bbq evening were brilliant. We went just before half term which was a nice chilled time to visit so great for couples. But I can see why this hotel would also appeal to families as the room options can offer every kind of combination. Ooh and there’s a lovely boutique too! Overall we found it such a lovely resort with an exceptionally comfortable room, excellent staff, beautiful location and totally relaxing. What more could you hope for. We are already booking for a return trip next year. Can’t wait!!

We spent 7 nights in this hotel. I had not been to Antigua for 20 yr the island hasn't changed much , still unspoilt and I think it has the best beaches in the Carribean This hotel exceeded expectations. Cannot fault it and the service we received . The staff are all so helpful and friendly. The beach is wonderful , we were moved to an ocean front suite as the air con was not working properly on the first night . The suites are large have been re furbished and the decor is lovely .Tea /coffee and free soft drinks in the room We literally stepped out onto the beautiful beach, it was quite windy during our stay but i managed to paddle board in the stunning horse shoe bay. Breakfast buffet is lovely , lots of choice in the buffet or a la carte -shout out to Leanne and Georgia serving us . The pool is very large and never crowded lots of sunbeds and plenty of sunbeds on the beach too . Each night we had cocktails at the main bar ..Marlon and Merrique made me fabulous Virgin Coladas There are 4 restaurants the main Indigio where we had the carribean buffet the first night . The casual Italien Ottimo by the pool , East ( pan Asian ) and our fav the adult only Jetty on the beach vibe. Food was good in all of them . We ate out twice during our stay at Shere rocks ( pricey but fab views ) and Fox house lovely local vibe I had a fabulous massage in the spa with Michelle. I was going to get a hair blow dry but 120 USD seemed pricey . The gym is well equipped and never busy The rooms were always cleaned and turn down service each evening We had a driver Cordel for a day who took us round the island for the day . He was lovely and very knowledgable ( defo recommend this esp if your first trip to the island ) We will return this hotel exceeded our expectations ! Usually in the Carribean I think the service is slow but not at Carlisle Bay it is very efficient and well run but thing that makes it so special are the lovely friendly staff ! Thank you to everyone we will return to yr beautiful hotel .

We spent five wonderful nights at Carlisle Bay Antigua, and the experience was exceptional from start to finish. From the moment we arrived until our final lunch, the staff made us feel incredibly welcome and relaxed. We stayed in a beautifully designed Ocean Suite, which was spacious, modern, and offered stunning views of the bay. The housekeeping team was attentive, ensuring our suite remained immaculate throughout our stay. The beach is impeccably maintained, with quick and friendly service right to our loungers. We highly recommend the all-inclusive package; the diverse menu constantly offered new and delicious items for us to explore. This was the perfect escape from the cold—a laid-back, sun-drenched sanctuary where we could finally just breathe. Carlisle Bay is truly a perfect island retreat."

One day pass while On ritz Carlton cruise- fantastic. Best massages we have had in years and we live in NYC surrounded by amazing spas. The beach attendants were all awesome and helpful. Clean and beautiful beach. Everyone here knew our names within an hour of our arrival and continued to ask us if we needed or wanted anything during our time. We were so impressed we decided we're coming back for a week in August.

What can I say about Carlisle bay. We had the most amazing experience. My husband and I decided to visit to celebrate our 25yr anniversary. After booking we de used to also renew our Vows whilst there. What a beautiful resort Staff are super helpful and friendly, remembering your name, favourite drinks always try to seat you I. The best seats in the restaurants. Nothing was too big an issue for them. On the day of our renewal, it went like clockwork and they made us feel so special and ensured the setting looking exactly as we requested. Dinner in the beach whilst the sun was setting was just lovely. Our whole stay was relaxing and fab. The all inclusive package is excellent also. Would definitely recommend Carlisle Bay!

So many resorts on the island are built on Hillside into the rock, with multiple levels and a ton of stairs. This was just not an option for my mother, aged 85. The beachfront rooms are a recipe for the most relaxing vacation ever. Service was impeccable and immediate at all times. Housekeeping comes twice daily, and the staff are kind and lovely and gracious. We Loved Rita, who took such good care of us. The four restaurants were all delicious and we ventured out to various restaurants 20 to 45 minutes away in our rental car. As much as my mother loved sitting and admiring the view, I enjoyed swimming, paddle boarding, kayaking and don’t miss water skiing with Dhempsey - he got this 58-year-old up on the first try! The gym was perfect; large and cool with updated machines, cold towels, and apples. The spa looked elegant, but not over the top or grotesque just sort of perfect. My only comment as to a downside? The water clarity on the bay is maybe a two out of five for other swimmers out there… Also, there is a lot of need on the island. I wish high end resorts like this would post a link to wish lists from an orphanage or nonprofit; we could all be reminded to do our part. ❤️

We had a lovely time this year at Carlisle Bay. I got one room for my adult sons and one ocean suite for me. Having first visited in 2012 and been many times it was great to see the new updates,covers for sunbeds and some room refurbs and new chairs in indigo. I think there have also been some general improvements in service. The setting is idyllic with the sounds of the sea and nature and the staff that work here are genuinely friendly people. Too many names to mention all but Tony is such an asset to the hotel, Michael the sommelier is great,I love seeing Georgi every year at indigo she’s a delight and Myrleen was great fun and Irwin and keri-Ann. We also had a great time at the Jetty at lunchtime with Latoya and team and La’ron bringing the boys a bottle of special hot sauce. Shawn and Kevin and all the reception staff were great, Tracey in charge of reservations has always also been super helpful to me. Ariel was the best room fairy keeping all pristine. It was all a fantastic treat and I can’t wait to come back! One suggestion I would have is move the east restaurant outside it would be so much better placed I think. Tennis and Yoga an added bonus too.

This was our 3rd Visit and we’ll be back for our fourth. Currently typing this at VC Bird waiting for a flight back to London. Had a fantastic nine nights in the newly refurbed Ocean Suites. The staff are excellent throughout the resort and Rajiv the GM is highly visible and approachable. There is also a weekly opportunity to have a cocktails with senior management if you want to discuss anything but the reception staff can really resolve 99% of issues. Loved having a sundowner watching the pelicans on the new sofas by the jetty restaurant.

This was the perfect trip for our family five, 3 kids ages 4,2,4 months. We stayed in one of the beach suites that was perfectly situated between the beach and pool. Everyone was so friendly on the property( waitstaff, housecleaning, maintenance, seriously everyone you pass by says hello and wants to interact with kids) . The 4 and 2 year old went to the kids club almost daily for their morning session , they always had fun activities planned for them. Not just a big toy room like some resorts. We went to the adult only restaurant one night, the hotel helped arrange for a baby sitter which was one of the kids clubs teachers which was nice because we had already met her and the kids were comfortable with her. The spa was amazing, both husband and I agreed that it was probably one of the best massages we ever had. Wish I found more time to check out the Pilates/yoga classes but it was hard with the littles but was able to attend a sound bath meditation and it was so relaxing. They helped arrange a half day boat trip for us, they took us to some secluded beaches and fishing around the reef. The only thing I can say that was mediocre was that maybe the food wasn’t Michelin star worthy but still really good. (we didn’t go with the all inclusive option so we went out to the other highly rated restaurants in the area and they weren’t any better than the restaurants on site) maybe one recommendation would be have a daily breakfast special but even then they do have a lot good breakfast menu and plenty of options on the buffet and a new smoothie choice for the morning! Would definitely go back one day and recommend to anyone looking for a laidback but luxury Caribbean experience.

I actually stayed there in January 25 with my mum over my birthday. The grounds are beautiful, the massage was great and they went out of their way for my birthday - I received 3 cakes! The reason for the 4 instead of 5 stars is: it is way too expensive for what it is. Breakfast lacks choice and is mediocre, food on site is very expensive, watersports equipment is from the 20th century and the service overall is slooooow. Beautiful hotel at a beautiful beach, but half price would actually be acurate or offer what other hotels qithin this price range offer.

It’s quite rare to find a hotel the size of Carlisle Bay (nearly 90 suites) that feels big when you’re there but still manages to offer a completely personalised service where everyone remembers your name and breakfast orders daily. The resort is absolutely impeccably presented. It’s not grand and opulent but understated and homely. It’s refreshing to visit a hotel where all the staff are so well trained and everyone seems to care about guests. Particular credit to Jason behind the bar and Leanne in the Indigo restaurant. Both have an infectiously upbeat view on life that completely takes you away from the City mindset. If you can get a newly refurbished room, you should. The fact that water sports are included is also a great perk and we went out on kayaks daily. Quite a few people in our group had specific dietary requirements (kosher) and the hotel were able to bring in kosher meat and adapt menus to reflect their needs. The food in restaurants was good, particularly the bircher muesli at breakfast. It would be nice to see some variety and changes day-to-day at breakfast, and Ottimo restaurant could improve their menu (I found the pizzas a bit tasteless) in my opinion, but otherwise the food is consistently good. Overall, a great stay. There’s quite a few people that regularly go back and it’s easy to see why.

The staff is exceptional. Every staff member we encountered seemed intent on making our stay the best it could be. We were delayed due to snow storm departing NY. Throughout our stay management was attentive and accommodating. My husband and I visited with our daughter and son in law and infant grandson. The resort is very family oriented and the the baby’s room was fully outfitted with essentials to make their stay very easy. We had ocean suites which were recently renovated. They were very comfortable and offered beautiful views and easy access to the beach. We booked through Amex fine hotels. We were afforded late check out but unable to upgrade rooms due to lack of availability of rooms. This was expected during high season. The restaurants offered diverse menus. We opted for the all inclusive which is a must have. Without it, your food and drink bill would be very costly if you are mostly eating onsight. We enjoyed our stay and will definitely be back. Shout out to Leanne @Indigo for her outstanding service and the beach guys working tirelessly to serve us all day in the beach!

My family and I really enjoyed our stay here. We had rooms that were a step away from the beach and were always greeted with a warm smile from the staff there. Sydon stood out as one of the beach staff who went out of his way to make sure we were always taken care of and took time to make sure we had a great trip. We were very fortunate to come across such a beautiful place and welcoming staff.