Condado Vanderbilt Hotel

Fantastic Hospitality

Two friends and I had a wonderful stay at the Condado Vanderbilt. Everyone was very welcoming and showed us true hospitality. We felt like treasured guests, which doesn't happen much anymore. The pools were nice, with lots of chairs and umbrellas, and it wasn't hard to get a spot on the beach. The hotel is well located, within walking distance…

Exceeds expectations

This is a perfect luxury hotel. Warm welcome, and greeted with 2 glasses of champagne. Beautiful room, excellent service, delicious restaurants and classic cocktails. Everything is just wonderful at this 5* hotel. Our pool server, Michael, was very attentive, and our butler, Delfin, looked after us. Don’t waste your time or money at another hotel, this is the best in…

Excellent service

Our bartender, Anthony, provided excellent service and was extremely nice and personable. We can’t wait to back soon in the near future.

Incredible Service

We absolutely loved our stay at the Condado Vanderbilt. The pool deck is stunning, with perfect loungers and excellent towel and pool service—an ideal place to truly relax. The spa was fantastic, and the woman who gave us the spa tour (I wish I remembered her name) was exquisite and immediately set the tone for true respite. César gave an…

Candado Vanderbilt

We have been coming tp Puerto Rico for the last several years. We have stayed at the Ritz Carlton San Juan a few times. The st regis now the four seasons. Which was amazing just not me. I do not like to stay the whole time at the resort. If you do you will love the resort. The Marriott one…

Great place to stay

The building is beautiful, clean, staff is extremely polite and helpful, room service was great, I would definitely stay here again

Could improve: I thought the prices were kind of high although worth it - breakfast at $55 per person is pretty high seeing that the hotel is already expensive, I feel like…

Even better the second time around!

I attended a conference back in 2015 at a nearby hotel, which was fully-booked by the time I got around to making a rez. The Condado Vanderbilt was not listed as one of the conference's spillover hotels but, after a little hunt, I booked it since it was nearby. To say that I was thrilled, even overwhelmed, is an understatement.…

The BEST hotel!

Just returned from a mother-daughter three night stay at this fabulous hotel. The Condado Vanderbilt is the place to stay for a wonderful, relaxing yet fun-filled time. It is simply beautiful. Everything you need is right here! The stunning lobby where you will be greeted upon check -in with friendly smiles and chilled champagne, immaculate and lovely rooms (our ocean…

Great family trip. Highly recommend.

Fantastic trip from start to finish. Special shout out to the concierge team for making this a memorable experience. Great activities geared towards the kids. Fantastic beach. A++++ service always.

Condado Vanderbilt and Mayra are the best!

Please know the only place we found for luxury was Condado Vanderbilt in San Juan! A hotel that is on the ocean and delivers everything your heart and soul needs to relax!!! We were at another hotel, and not happy, we stopped in on our second day of 8 day trip to Condado Vanderbilt because it looked so awesome and…

The Perfect Wedding Anniversary Celebration!

Vanderbilt Hotel (San Juan/Condado, PR), out did themselves throughout the week we spend our vacation in their accomodations (Dec. 14-19, 2025)! Their seasonal plates in the 1919 restaurant are amazing and also their service. Their food is really good and the quality of their ingredients were fenomenal. We follow the recommendations of the rest. Main Server regarding drinks, starters, main…

Treated Like Royalty — Exceptional Stay at the Vanderbilt

From the moment we arrived, we were made to feel like absolute kings and queens. Nicole at the front desk welcomed us with such warmth and grace that it immediately set the tone for the entire stay. She made us feel seen, valued, and genuinely happy to be there. The service team was equally outstanding. Alexander and Jean were incredibly…

Best beach hotel

Amazing experience overall. Staff cannot be friendlier and accommodating. The guys on the beach to help with chairs and umbrella are great. Especially Diego and John working Christmas Day!

5 star all the way

One of the best hotels I've stayed at in a while. Very clean, top-notch service and fantastic food! I will be back in February!

Pools kept way too hot

I would have given this review five stars if not for the two main pools being kept at temperatures in the 90s. Apple Watch can inform the water temps. The large pool was consistently 91-93 degrees. The infinity pool which is right there is kept at 93-95 degrees. There is a very small adult pool on the other side of…