Catalonia Grand Costa Mujeres

I found the resort to be very clean and comfortable. Our rooms were very nice and the housekeeping service was great. It was a slightly larger resort than we have gone to in the past, and in the restaurant service, that was evident. This resort requires you to make a...

I found the resort to be very clean and comfortable. Our rooms were very nice and the housekeeping service was great. It was a slightly larger resort than we have gone to in the past, and in the restaurant service, that was evident. This resort requires you to make a reservation at restaurants other than the buffet. Reservations open at 12:00 midnight and can be made up to two days in advance. If you try to reserve at 12:02, they are gone. Luckily we were with another couple who stayed up to make the reservations, otherwise we would have been banished to the buffet for all our meals. Also, the loungers at the pool and beach always have towels on them and the no reserving with towels is not enforced. We watched chairs stay empty for the day. It was a nice resort, but due to the dining reservation system, we would not go back.

The staff was very pleasant, helpful and courteous. Luvia at the front desk was especially helpful at eager to help out with any questions. Food was very good but getting a reservation was difficult sometimes Overall great experience at this resort. I would return

Beautiful resort! Great food. Restaurant reservations very difficult need to book! This needs to be improved ! Also hard to get a chair all saved with towels!! Great staff! Very clean buffet has great variety. Nice pools and the beach has good shade. Can walk down the beach for miles...

Beautiful resort! Great food. Restaurant reservations very difficult need to book! This needs to be improved ! Also hard to get a chair all saved with towels!! Great staff! Very clean buffet has great variety. Nice pools and the beach has good shade. Can walk down the beach for miles and see other resorts. Beach kept very nicely.

Decent hotel, clean rooms, food was good, entertainment for adults a bit boring. Some staff is super friendly ! Not a good resort if you are a smoker. You have to leave the property to smoke. Makes for a long walk with your coffee in the morning !

We went to the Grand Catalonia in Costa Mujeres in March 2025. We were a group of 4 (2 couples). We weren't satisfy with the rooms they gave us. We went to the reception to talk about it. Alexander came at our rescue and chance our rooms so that we...

We went to the Grand Catalonia in Costa Mujeres in March 2025. We were a group of 4 (2 couples). We weren't satisfy with the rooms they gave us. We went to the reception to talk about it. Alexander came at our rescue and chance our rooms so that we had a pool view. Alexander was very professional, and caring to our demand. We highly recommend Alexander. Thank you for everything you did to us. We greatly appreciated.

The resort is spotless clean and the staff is fabulous. The beaches along this coast are amazing. Our beach server, Jennifer was amazing, so friendly and always had a smile, she remembers your name from the first day. The only thing we didn’t really care for is the fact that...

The resort is spotless clean and the staff is fabulous. The beaches along this coast are amazing. Our beach server, Jennifer was amazing, so friendly and always had a smile, she remembers your name from the first day. The only thing we didn’t really care for is the fact that you have to make reservations at the restaurants, which in itself isn’t that bad, however, you need to do them three days at a time if you want a reservation.

Simply and amazing resort catering to both families and couples. The beach is absolutely beautiful, white sand, wide and goes on forever. If want a more of a party feel go to the party pool or go to the other side of the resort and stay at the other pool...

Simply and amazing resort catering to both families and couples. The beach is absolutely beautiful, white sand, wide and goes on forever. If want a more of a party feel go to the party pool or go to the other side of the resort and stay at the other pool where it’s more quiet. Food, food and more food! All of it is a can’t miss even the buffet! Definitely do the Steakhouse if not twice like us. A more of a boutique feel with 4 large buildings rather than 1000s of rooms. The rooms themselves are perfect and offer everything you need for a great stay.

Well I will start with the good......this resort is beautiful and our room (Honeymoon suite swim up) was awesome ....the staff was pretty good for the most part. Now for the bad....all al a cartes are by reservation through the app (which didn't work) so we had to get guest...

Well I will start with the good......this resort is beautiful and our room (Honeymoon suite swim up) was awesome ....the staff was pretty good for the most part. Now for the bad....all al a cartes are by reservation through the app (which didn't work) so we had to get guest services to book dinner....this was also an issue because the only times available for the first 4 days were 830-900 at night (way to late for us) This first night was a right for dinner so we were going to get room service but...next issue you don't use the tv and order over the phone ....you have to fill more information (another app) to do room service ....I didn't do it because didn't want to keep giving out info. I decided to go to the food court area grab some tacos and go back to the room...Nope.....not allowed to do that either....had to eat at the tables. Day didn't start well. The next day we got into the Italian restaurant ....well my wife's shrimp Alfredo was a congealed mess, under cooked pasta and cold...my beef Parmesan(can't remember the name) was over cooked with not sauce and to much cheese....by the way could not get drinks just corona,wine or pop(no bar) Needless to say the food was terrible at this resort (buffet was ok but not the al a cartes) Next issue was the alcohol service NO alcohol before 11am then the pool bars closed before dinner. This was a pain in the a**. This place also didn't maintain the beach (resorts on either side cleaned the sea weed daily) not this place....smells. It almost seems like all issues were designed to prevent you from eating and drinking therefore they save $$$$. I have been to the Majestic Elegance,Dreams and Secrets in this area and they are both way better. Not worth the money and not a 5 star resort. Pretty resort, nice room but food at night... yuk. Go somewhere else.

It was a great week. Beach was beautiful but waves were too big to swim the week we were there. Not a lot of shade on the beach. Building palapas would be great. Would not recommend for couples. Lots of families there, we had to dodge a couple of footballs...

It was a great week. Beach was beautiful but waves were too big to swim the week we were there. Not a lot of shade on the beach. Building palapas would be great. Would not recommend for couples. Lots of families there, we had to dodge a couple of footballs in the pool. Service was very good and the suites were a nice size and very clean. Will definitely return to Costa Mujeres to an adults only.

My husband and I just left and we had a fabulous time. Our new favorite resort. Everyone who works there is super nice. Shout out to Luvia at the front desk. She went above and beyond on any request i had during my stay, even called a pharmacy for delivery...

My husband and I just left and we had a fabulous time. Our new favorite resort. Everyone who works there is super nice. Shout out to Luvia at the front desk. She went above and beyond on any request i had during my stay, even called a pharmacy for delivery when I needed something. I went to the spa everyday. The spa is beyond clean. The staff are cleaning constantly so the rooms, bathrooms, sauna etc are all spotless. The spa makes you feel really high end. Monica gives the best massages ever. They have a 360 massage which is 110 minutes of pure heaven. No elbows or forearms, all fingers. I have lots of physical issues and Monica worked it all out. I have not felt this good in years. The hydrotherapy team are also great making sure you get the best out of your time. The front desk is amazing. They made sure my appointments were correct and scheduled them to work around my other activities. If you like massages or facials, this is your place. The food and drinks are amazing. We had tacos, fried rice and a margarita on the rocks everyday for lunch. If you get a chance do the Teppanyaki dinner. They have 2 food trucks in addition to the restaurants, the fish tacos are so yummy and so were the wings. The beach is unparalled, always a chaise or chair and lots of shade. Try the passion fruit margarita on the rocks at the privileged beach bar. This is our new favorite resort. We did privilege club and loved it but the buffet is amazing and had the best all inclusive breakfast ever. Plus the coffee there is great. The resort also has a Starbuck's type shop open almost 24 hours. We will back next year as this resort cannot be beat for the price, we love it. If you are considering going, please do not hesitate and tell Monica I sent you.