Bahia Principe Luxury Runaway Bay

Staff was great and hotel was nice. Pools close at 6pm and some pools are closed during the day for no reason. Restaurants are all full and unable to get reservations at any of them. Had to eat buffet the whole trip. If you wanted anything other than red stripe...

Staff was great and hotel was nice. Pools close at 6pm and some pools are closed during the day for no reason. Restaurants are all full and unable to get reservations at any of them. Had to eat buffet the whole trip. If you wanted anything other than red stripe beer or bottom shelf liquor then you have to pay. That's not all inclusive.

The Luxury Bahia Principe is an elegant, older, comfortable hotel. The buffet in the Jazmin Restaurant was great. There was a great variety of food plus a Jamaica section with delicious choices including jerk chicken! Make reservations well in advance if you want to eat in any of the restaurants....

The Luxury Bahia Principe is an elegant, older, comfortable hotel. The buffet in the Jazmin Restaurant was great. There was a great variety of food plus a Jamaica section with delicious choices including jerk chicken! Make reservations well in advance if you want to eat in any of the restaurants. The Bob Marley Tribute Show in the theatre was FANTASTIC!, the best we’ve seen. The musicians and singers were EXCELLENT!! The pools were sparkling and clean. The staff was friendly and very helpful. Bring your mosquito repellent and sunscreen!

Room , service and food exceptional , However supposed to be an adults only hotel . The only pool for adults was the activities pool , very noisy blaring jungle music all day so we had to sit at the pool which could be used for the families . Likewise...

Room , service and food exceptional , However supposed to be an adults only hotel . The only pool for adults was the activities pool , very noisy blaring jungle music all day so we had to sit at the pool which could be used for the families . Likewise the entertainment in the Luxury was terrible , drummer in house band completely spoiled all the music and piano player couldn’t sing or play . Again we had to go to the family area . Adults only waste if money .

A very mixed bag of either very good or very disappointing! GOOD Room was spacious, comfortable and well maintained. Food was absolutely amazing regardless of whether you chose the Buffet or one of about 9 A la Cartes. Service throughout the complex was excellent. Staff were hard working, pleasant, polite...

A very mixed bag of either very good or very disappointing! GOOD Room was spacious, comfortable and well maintained. Food was absolutely amazing regardless of whether you chose the Buffet or one of about 9 A la Cartes. Service throughout the complex was excellent. Staff were hard working, pleasant, polite and made you feel extremely valued. DISAPPOINTING Evening entertainment was rubbish. On Motown night the 4 singers had to keep swapping the microphone because the other 3 didn’t work. On all other nights the sound was poor and like most people we walked out well before the end. One night per week they charge upwards of I think it was $15 per person to see the show!!!! We went Luxury. Waste of money. The people in the Grand were able to do 95% of what we could plus regularly took advantage of what little extra privileges we allegedly had. Kids in our Adult only pool. Non Luxury in our Luxury pool. Asked Staff on almost every day to clarify the position and got different responses almost every occasion. Entertainment by the pool was very annoying. A nice bit of sing along quiet music, maybe some Bob Marley etc would have been nice. TWO WEEKS of self indulgent RAP and Boom Boom nonsense ALL DAY LONG. So if you fancy a nice reasonably quiet relaxing holiday in the beautiful Jamaican sunshine this might not be for you. Beach is in the main gritty and a lot of it appears to be man made. Neither the beach nor the sea were very inviting. Finally, beware of the lovely people who having been very chatty and friendly invite you to a lovely 90 minute breakfast to tell you about all the hotels in the group and offer an $80 voucher. They are trying to pressure sell you to sign up to the Privilege Club. We almost got caught out until someone put us straight. One couple were still trying to get away from a Salesman after 4 hours!!! We thought it sad that we were being constantly pestered by Sales staff within the Hotel. SUMMARY We are seasoned travellers and this is our 4th visit to Jamaica. Fabulous island, amazing weather, lovely people, food is to die for but we wouldn’t choose this hotel again.

Unfortunately our trip was extremely disappointing. I’ll start by saying that the hotel itself wasn’t bad. It was clean and manicured. The lobby was nice. The rooms were average. The rooms are clean but definitely dated. Don’t expect anything very fancy. Couple of beers and sodas each day. They didn’t...

Unfortunately our trip was extremely disappointing. I’ll start by saying that the hotel itself wasn’t bad. It was clean and manicured. The lobby was nice. The rooms were average. The rooms are clean but definitely dated. Don’t expect anything very fancy. Couple of beers and sodas each day. They didn’t clean the coffee pot or replace the coffee. Not that big of a deal but it’s what happened. If you do book this hotel bring a power strip without the ground plug. They only have 2 pronged plugs except for the bathroom. Two of the most disappointing experiences was the restaurant’s and the pools. We arrived on a Wednesday afternoon. First thing Thursday morning we attempted to make reservations for all three nights but there was no availability at any of the six locations. The first night they were able to make reservations at 9:30pm and told us to just show up at 8pm and they would try to accommodate us. The rest of our stay we ate at the buffet. The Jerk Chicken at the poolside restaurant was very tasty. The last two days they closed two of the large adult pools without any reason. The lifeguards sat there to tell everyone to get out. We asked for management but they never came. One mid level manger came to discuss the issue but she had no answers. I actually felt bad for her. The lifeguard was rude. Be prepared to drink Red Stripe (no Red Stripe Light) or bottom shelf liquor. Anything like Jack Daniel’s (or higher end bourbon) was extra. Smirnoff or Absolute was your only vodka option unless you wanted to pay more for premium. The beach is more of a lagoon(kind of rocky in the water). You will have no issues being offered weed, but they will also want to sit with you on the beach and hangout. lol. I’m not one to usually leave a review, especially a poor one, but I would hate for someone else to have our experience. I don’t want to have a negative impact on someone else’s business, hopefully they will read this and make the necessary changes to enhance customer experience. As for me and my wife, we won’t be back here. We will return to Grand Palladium or a different resort on our next visit to Jamaica

This was our first experience with an all-inclusive resort, and it did not disappoint!! From the service to the food to the scenery...everything was absolutely amazing!! This particular resort location offers an adults-only side along with a family side. Brilliant idea! Likewise, though we spent most of the day at...

This was our first experience with an all-inclusive resort, and it did not disappoint!! From the service to the food to the scenery...everything was absolutely amazing!! This particular resort location offers an adults-only side along with a family side. Brilliant idea! Likewise, though we spent most of the day at the beach areas, we tremendously enjoyed the daily entertainment around the pool in the late afternoon. We are already planning to visit another Bahia Principe location next year.

Disappointed, 9 night stay at the luxury. First night booked into building 25 , room 25517. Odd numbers in building 25 back onto the highway with constant traffic noise! Requested to be moved and the lady at the front counter was less than helpful and very poor attitude. Moved to...

Disappointed, 9 night stay at the luxury. First night booked into building 25 , room 25517. Odd numbers in building 25 back onto the highway with constant traffic noise! Requested to be moved and the lady at the front counter was less than helpful and very poor attitude. Moved to a new room on second night building 26, even numbers face the parking lot and hi-way. Better than building 25 but still traffic noise. All buildings have tile floors in the hallway and cart noise starts at 7 am with the plastic wheeled carts like a train coming down the hall. Food was good for the restaurants we were able to book, the luxury side seems to not get access to restaurants on the Grande side even though that is supposed to be the selling point on the luxury side, access to restaurants across the resort was certainly not the case. Pools were good as was the beach and most staff at the restaurants and bars were pleasant and very helpful. If I was to stay there again, book on the Grande side and pay for the upgraded room with a pool or ocean view. The Grande side appears to be better maintained and away from the hi-way noise, it is also has a better lounge, night life and restaurant choices.

Definitely not a 5 star more a 3 star . We were on the luxury side and you had to pay for the premium liquor 8 dollars for jack Daniel, mostly cheap liquor . I have been to numerous All Inclusive and never had to pay extra . Food was...

Definitely not a 5 star more a 3 star . We were on the luxury side and you had to pay for the premium liquor 8 dollars for jack Daniel, mostly cheap liquor . I have been to numerous All Inclusive and never had to pay extra . Food was average even in the Ala carte restaurants a lot of it was over cooked and very bland . Also food served just warm not hot . Rooms need to upgraded very dated and rundown , bathrooms need to be re caulked looks very dirty . Staff were a hit and miss , they would stand there talking with each other or on their phone while you waited . It was our first time at a Bahai resort and would not recommend it , not worth the money .

Are first time in one of these hotels but the food needs to be hotter and apart from that the hotel was lovely clean and a few of the staff was very nice and friendly but the once we got in with were very nice and some were very miserable...

Are first time in one of these hotels but the food needs to be hotter and apart from that the hotel was lovely clean and a few of the staff was very nice and friendly but the once we got in with were very nice and some were very miserable but you can’t expect everyone to be nice

For us, there are many positives but more negatives at this resort as we were looking for a a relaxing and safe beach experience. As it says there is a private beach, well, there is, but one can not enjoy it with being harrased by locals selling pot. They just...

For us, there are many positives but more negatives at this resort as we were looking for a a relaxing and safe beach experience. As it says there is a private beach, well, there is, but one can not enjoy it with being harrased by locals selling pot. They just stand by the stairs, smoke all day, having loud conversations and try to sell you that staff every 30 min. We are at RIU in Montego Bay last month, there they had security on the beach and locals never left the water.

My wife and I stayed here for the first time in about 8 years. We had been staying at a smaller resort across the bay that recently closed down. To start, the resort is huge. If big resorts are not your thing, look elsewhere. It was almost a mile from...

My wife and I stayed here for the first time in about 8 years. We had been staying at a smaller resort across the bay that recently closed down. To start, the resort is huge. If big resorts are not your thing, look elsewhere. It was almost a mile from our room to the farthest western part of the property. Great resort if you are a walker. We stayed in room 25221. The room was large and clean. Needed more outlets. And for as big as the bathroom was, the shower and toilet were very small. Also, the hallways were a little loud . The hallway is on the same level as the main bar, so at night, it’s used sort of as a thoroughfare to get to block 26 and 27. The road could be easily heard when we opened our patio door, would recommend blocks 26 or 27 for a quieter experience. Food was good. Nothing was bad. Though complaints about cold buffet food are accurate especially for breakfast. The Rodizio was very good. The Picaso , not quite as good, the lamb chops were gamey. The Jerk Chicken was pretty tasty. We did dinner on the beach, which was ok, needed a couple other food options. The spa was really good. Aretha and Mitylene did amazing work. Mitylene really helped fix a lower back problem I was experiencing. Overall the staff was very friendly and helpful. Shout out to our housekeeper Mahalia, who did a fantastic job keeping our room cleaned and towels stocked. Also, Kimmoya in the Main Bar was very friendly and made a great lemon drop martini. Will we be back? Maybe, depending on the situation. But with our favorite resort having closed down, we will probably try other properties as well.

The staff of this resort were the saving grace for this review. They are phenomenal - friendly, helpful and hard-working. The resort was huge and beautiful on the outside but we were not impressed with the resort itself. Unless you are a Privilege Member, it was hard to get reservations...

The staff of this resort were the saving grace for this review. They are phenomenal - friendly, helpful and hard-working. The resort was huge and beautiful on the outside but we were not impressed with the resort itself. Unless you are a Privilege Member, it was hard to get reservations in the most of the restaurants at a decent time (ie. before 9pm) and one restaurant was not available at all. There were so many little things wrong with our room. Broken drawers in the dresser, shower door wouldn't close, handheld shower wand broken, drain cover in shower kept coming out, mattress was a "U" and should have been replaced years ago, and the privacy curtains shielding the bathroom from the bedroom didn't close all the way. One major thing was, unless you got food direct from a grill the food was not hot and cold food was not cold. We were told to reheat buffet items in the supplied microwaves. This was extremely worrisome given the possibility for food poisoning. They also used tap water the last day we were there resulting in digestive upset for days. We also weren't prepared for the amount money we had to shell out for tips, snorkeling and any shows that the resort was presenting. We ran out of cash. All-in-all, we would not go back again.

My husband and I just got back. We absolutely loved everything about it! Would highly recommend this resort to anyone. We loved the food, room, pool areas, adults onlyarea,restaurants. Had many choices of restaurants and places to be by the water. The pool area was huge and beautiful. Didn’t have...

My husband and I just got back. We absolutely loved everything about it! Would highly recommend this resort to anyone. We loved the food, room, pool areas, adults onlyarea,restaurants. Had many choices of restaurants and places to be by the water. The pool area was huge and beautiful. Didn’t have tom9lay the towel game! It was a beautiful resort, will definitely go back!

I dare any of the management to eat at the buffet for at least three days straight. The only hot food you will receive is an omelette or fried eggs that’s done in front of you. All other food is left over from the previous day and only a little...

I dare any of the management to eat at the buffet for at least three days straight. The only hot food you will receive is an omelette or fried eggs that’s done in front of you. All other food is left over from the previous day and only a little warm and dried up. Very disappointed for what we paid to stay at this supposed to be a 5 star location. More like a two. Couldn’t take a bath- no plug for the tub. No face cloths for entire two weeks. Dishes left in the stairwell for days even after informing the staff. Elevator only worked when it felt like. Didn’t work at all on the final day. Lots of marks on many doors that need to be addressed. The same hotel in Mexico - now that was a five star. Very disappointed indeed and to make maters worst we had two chicken burgers two fries two drinks at the airport that should be some ware around 30 to 40 bucks cost me 122.00 Canadian. I don’t need to see Jamaica that bad. There are many other places in this world to go. We will never set foot in Jamaica again and Bahia Principe will never see us as well.

We stayed at Bahia Principe Luxury Runaway Bay March 2-8, 2025. Overall, one of the best all-inclusive resorts we have stayed in. Please note that all Bahia Principe resorts have now been acquired by Hyatt so some of our experience may change when the management takes over in April. Also...

We stayed at Bahia Principe Luxury Runaway Bay March 2-8, 2025. Overall, one of the best all-inclusive resorts we have stayed in. Please note that all Bahia Principe resorts have now been acquired by Hyatt so some of our experience may change when the management takes over in April. Also note that staff and store owners there told us that when we were there, it was an unusually low number of guests for what is usually a busy time. Resort in general: The Luxury resort is the adults-only side of the entire resort. So you have access to the Grand Jamaica resort, which is the family side. They are attached to each other and it is a large property. But guests and children at the Grand Jamaica side cannot come over to the Luxury side. There is a pool that winds through the entire resort so there are lots of chairs at pool side with covered cabanas and umbrellas. It’s mostly shallow for cooling off in. There are a couple of swim-up bars. The beach is also very large, there are multiple areas to access. The center area on the Grand side is more rocky. Again, lots of chairs and umbrellas to sit. Some areas have a bar, other areas there are servers that come and take orders. Note that the resort is not near any areas that you can walk to, such as a town or shopping villages. You need a car or need to make reservations for excursions. Resort is about an hour from the Sangster Airport in Montego Bay. We took the transport that the hotel offers. It is a very large bus and it stops at a couple other resorts, so it was about 1 hour 20 minute trip, but it was not too expensive. There is a spa, which we did not use. And two gyms, one at Luxury and one at Grand. They are fairly nice with multiple machines. They have some classes too. Our Room:was very nice. We had the junior deluxe which is basic, but it is very large, clean, and had a jetted tub. However, it took forever to fill it up. The balcony is also very nice, private, and has a small rack attached to the wall to hang wet towels and swim suits. Also there is a “bar” and fridge that is refilled every day for free. They give you bottled water, bottles of Coca Cola, some snacks. These are replenished daily. They also give you a bottle of vodka and rum, but this is just once, not refilled. Room service is also free of charge. We scanned the menu and it looks like you can get food from the restaurants too, not just basic food. There were only 4 TV channels. Food: On the Luxury side, there is the buffet restaurant, Jazmin, which is very good. Lots of options and the staff are all very nice. Food was always hot and fresh. Luxury side cannot use the Grand side buffet. There are 3 “ala carte restaurants” at Luxury side, where you need to make reservations ahead of time. We used the Bahia app and were able to reserve a week before we arrived, which is good, because otherwise it’s hard to get a reservation. The Picasso was the best by far. Takana is supposed to be Asian food, and while it tasted good, is not really classic Asian (I know, because I’m Chinese!) The Rodizzio is “Brazilian steakhouse”, but it is actually outside under the tent which doubles as one of the buffets for breakfast and lunch. We had a late reservation at 9:30pm and maybe that is why but the meat was not very good. Not hot, and we had to ask for them to come around to our table. The salad bar is basically what was served at the buffet, and so was the dessert. Definitely not high quality like most Brazillian steakhouses. The Grand Jamaica side also has 3-4 “ala carte restaurants” which you can make reservations for. We didn’t get in to any of those. There are some light snacks and water/coffee in each of the two front lobbies during the day and evening. During some hours in the middle of the day, at the pool side at Luxury, there weres some snacks available (nacho chips, fruit, mini-burgers, etc). Activities: - We enjoyed sitting at the outdoor patio at the Grand Jamaica side. Some live music, bar, etc. The Luxury side has a smaller outdoor area near the front lobby, but not as nice. - There are shows every night indoors in an auditorium, but the sound system is so bad you can’t really hear the music well. - There is an older area on the west side of the resort that has some shops. Apparently they used to have a casino and live entertainment there, but it’s not used much anymore, so the shop owners are struggling over there. And it’s not advertised because there are also shops that are part of the resort. We tried to support the independent shops to help them out. Prices are cheaper there too. - Some water sports available, but we did not use any of them. - Plenty of different companies at the resort that offer off-site excursions around Jamaica that you can make reservations with.

Amazing 50th birthday celebration. The food was good the resort was in great shape. Davon from entertainment team was really helpful and the bar staff were really. Only issue was the disco closed. Would love to see the live bands every night. But all and all it was a great...

Amazing 50th birthday celebration. The food was good the resort was in great shape. Davon from entertainment team was really helpful and the bar staff were really. Only issue was the disco closed. Would love to see the live bands every night. But all and all it was a great stay.

This resort has serious management issues that need to be addressed. I am suspecting this is due to the BP merging with Hyatt and the staff are unsure of how long they will have jobs. If you order room service, expect it to take 1-2 hours to arrive, and only...

This resort has serious management issues that need to be addressed. I am suspecting this is due to the BP merging with Hyatt and the staff are unsure of how long they will have jobs. If you order room service, expect it to take 1-2 hours to arrive, and only expect 50% of what you ordered. If you want your room cleaned daily and the fridge restocked - think again! We experienced 6 days in a row where we had to call in order to get someone clean the room and restock the fridge with water. We never put the do not disturb sign on the door. Expect Coming2 to sell excursions to you where you may not be able to partipate. They will not discuss refunds or alternate excursions once they have your money. For example we purchased the Dunn Falls Excursion. The representative was fully aware that I had a full knee replacement. When we arrived at the facility, the tour staff seen the scar and immediately advised I could not participate. This is not a fault with the actual excursion facility, but rather an issue with Coming2 for even selling this excursion to us. They refused to refund me.

This was our 2nd visit. We went last year and enjoyed it so much that we chose to return this year. Check in went smoothly. We were assigned to Andale, who showed us to our rooms and helped us make dinner reservations at the specialty restaurants. We did make a...

This was our 2nd visit. We went last year and enjoyed it so much that we chose to return this year. Check in went smoothly. We were assigned to Andale, who showed us to our rooms and helped us make dinner reservations at the specialty restaurants. We did make a few reservations from home before we left, on the APP, but she was able to adjust times for us, which we greatly appreciated. We were on the Luxury side. Rooms were clean and comfortable. The refrigerator was re-stocked daily. There was plenty of hot water and hot tubs in the bathrooms. The beach is clean. There are several areas where you can camp out. The resort was at about half capacity, so we had no trouble finding beach chairs and palapas. We love to snorkel. There is very good snorkeling right at the resort in warm shallow water. We saw small rays, lion fish, crabs and many tropical fish. If it is calm, the life guard might look the other way and allow you to swim around the wall behind the central gazebo where the snorkeling is fantastic. We also booked a snorkeling trip at the resort, from the dive shop, which took us to a nice spot about 15 minutes away ($45 each). Food at the buffets was very good. The scrambled eggs were excellent. The pineapple was perfect. Our favorite specialty restaurant was the Asian Fusion. We all loved our meals and specialty cocktails. The waiter was fabulous. We liked our meals at the Knife and Italian restaurants also. The drinks, overall, at the resort were good. The bartenders were great and there were waiters on the beach also. We were surprised to find that there was a charge for the Jamaica show and the St. Patrick's Day party this year. We did enjoy the free lobby entertainment each evening. We heard that the resort has been bought by Hyatt. Some staff confided that they were worried about their jobs. We heard that the family side of the resort would we closing for renovations. We booked a private trip to go shopping in Ocho Rios, the Blue Hole and snorkeling at Mahogany beach. You should ask for Vernon as your guide at the blue Hole. He was very good. Our driver was Oneil Bolt 876-576-1024 ONeil_Bolt@yahoo.com. He did a fantastic job and was extremely personable. He will customize any trip for you. He will also do airport transfers.

Everything was perfect!! The staff was soo nice and helpful, the food was more than amazing (buffet and à la carte) very clean. The room beautiful the view magical!! They are very hard worker just wow. We love Anthony at don Pablo is so funny . At the entrance we...

Everything was perfect!! The staff was soo nice and helpful, the food was more than amazing (buffet and à la carte) very clean. The room beautiful the view magical!! They are very hard worker just wow. We love Anthony at don Pablo is so funny . At the entrance we had Garfield and Kasey who make us life very easy :-) Our favorite bartender was Cornell and Odean ! We shop at Legend and Charming very good price and staff are wonderful!! I have nothing bad to say for this amazing vacation and i will come back for sure

Back for 2nd visit had great stay in 2017. Was able to get a room in same building as last time. Great view from balcony. The room was spotless well appointed and comfortable. Resort was not busy and deck chairs at beach and pools were always available. No waiting at...

Back for 2nd visit had great stay in 2017. Was able to get a room in same building as last time. Great view from balcony. The room was spotless well appointed and comfortable. Resort was not busy and deck chairs at beach and pools were always available. No waiting at bars or buffets food was very good and lots of variety. Wifi was fine in room and lobby but at times weak at pools. Loved beach bar but all service was great at bars,pools,a la carte restaurants did not try room service. Airport shuttle was fine and I highly recommend this resort .Regret going to PVR so many times past few years. The resort is fresh and well maintained. Hope to return again next winter.

Just returning from our trip and I am so glad I didn’t pay mind to the bad reviews. This was our first trip to Jamaica but have otherwise travelled throughout the Caribbean. The resort is very clean and well maintained. The food was excellent - always something to try. Even...

Just returning from our trip and I am so glad I didn’t pay mind to the bad reviews. This was our first trip to Jamaica but have otherwise travelled throughout the Caribbean. The resort is very clean and well maintained. The food was excellent - always something to try. Even the buffet had diverse options. The strongest feature of the resort is their excellent customer service and attitude. We had no negative interactions and everyone was willing to help. They all want you to have a great time because for the most part - they are having a great time. A lot of the complaints that we read about this resort don’t recognize the challenges an island like Jamaica has experienced. Hurricanes and Covid have created lasting Human Resources and supply challenges. Holding that against any resort or the island in general is missing the best parts of Jamaica and its people. If you want to have a fun, relaxing positive vacation, Bahia Prinicpe is solid choice! The resort is beautiful and so are the staff. Hope you had a great time like we did!

Bahia Principe Luxury (adults only) Runaway Bay Hotel (there is a family hotel on the same complex, and both sites are available for your use.) Super choice of restaurants, the evening buffet is great, great choice of other restaurants in the evening. Great buffet breakfast and lunch venues and great...

Bahia Principe Luxury (adults only) Runaway Bay Hotel (there is a family hotel on the same complex, and both sites are available for your use.) Super choice of restaurants, the evening buffet is great, great choice of other restaurants in the evening. Great buffet breakfast and lunch venues and great choices for each meal. Fantastically helpful staff in all the restaurants. Beautiful rooms, with great twice daily room service. Pools are amazing. Crazy Legs and the entertainment team are great. Lots of entertainment is available but there are quiet places for those who prefer a quiet time. The beaches are great with super opportunities for snorkeling, the water is so clear you can see fish, crabs and rays without snorkeling gear. I would recommend this hotel to anyone travelling to Jamaica.

I felt that the resort was very nice. The staff were exceptionally friendly, helpful and professional. My wife's and my comfort was always on the top of the minds of the staff. Resort is actually a double resort. We were on the couples side, whereas there is a "family" side...

I felt that the resort was very nice. The staff were exceptionally friendly, helpful and professional. My wife's and my comfort was always on the top of the minds of the staff. Resort is actually a double resort. We were on the couples side, whereas there is a "family" side which is designed for parents and kids. You would never know it. There is a "village" of shops on property (for there is no town near to do any shopping). One item that is important to know. The "specialty restaurants" are on a first serve basis. It almost seems that you need to book them before you get to the property. One of our choices had been booked for weeks. My only criticism is that it does not appear that there is an effort to get more people into the restaurant. I would go back. Very relaxing. Snorkeling is available right on the grounds and if you are a diver they have their own dive shop... which was good diving.

Review of Bahia Principe Luxury Runaway Bay Jamacia , Mar 29-April5, 2025 Overall 6/10 Positives Beautiful setting, very well maintained property. Staff constantly working. Very friendly and professional staff – always with a smile. Probably the friendliest staff of any resort I have ever visited. Quality of the food was...

Review of Bahia Principe Luxury Runaway Bay Jamacia , Mar 29-April5, 2025 Overall 6/10 Positives Beautiful setting, very well maintained property. Staff constantly working. Very friendly and professional staff – always with a smile. Probably the friendliest staff of any resort I have ever visited. Quality of the food was very good at the buffets, although variety was redundant Room Service, if scheduled in advance is very prompt. Scuba diving off shore of the resort is fantastic and needs to be promoted more. Negatives Total lack of communications about events around the ENTIRE resort; App was pretty useless for that purpose Names of the “theaters” were not clearly marked on any signage or App map Welcome and orientation to the resort was pretty much non existent other than rapid fire highlights given while being escorted to the room. Who could possibly remember most of the information after an exhausting travel day. No maps or brochures or information of any kind provided in the room. Total lack of communication about which included restaurants were open and when. The “Village” was mostly empty stores and a complete waste. The huge “Food Market” , not included on any restaurant list was only open for breakfast. No snack bar available between meals The supposed “Official” Jamacia tourism people in the lobby are a joke and a rip off. No real cultural experiences promoted and when asked for something cultural you are sent by cab (driver who really had no grasp of Jamaican history ) into the poorest parts of Ocho Rios and then to a “mall” for shopping that consisted of a jewelry store and a souvenir shop whose staff followed you around. We learned more about Jamaica on the bus trip back to the airport than we did on that $150 cultural/ shopping excursion. Housekeeping was very spotty and never a complete job. You could not count on a consistent time of the day that the room would be serviced in order to plan your day. Even came by at 9pm Mandatory use of the APP on a smart phone to view menus at some A La Carte restaurants was extremely inconvenient and quite annoying. I don’t go to an all inclusive resort in the Caribbean and have to carry my smart phone. What about guests who don’t have a smart phone?? The “family “ side of the resort had more of the amenities and quite honestly felt more upscale. The Luxury “adult” side of the resort lacked a “luxury “ feel and was by no means peaceful. This side lacked any attempt at providing a relaxing romantic setting. Music at the main adult pool blared party music or yelled into loud speakers from 10am until 5 pm every day. The atmosphere was extremely “spring Break” and the resort staff seemed to be completely catering to middle aged people attempting to relive their youth. This was truly the biggest disappointment. I specifically choose the Luxury side of the resort so that my wife and I could have a peaceful, romantic week. I upgraded to a Sea View room unaware that the pool below would become so loud and obnoxious the entire day that one could not even retreat back to the room in the afternoon to find some peace and quiet.

A good luxury hotel. The staff are amazing and made the stay special and the food was excellent. The mini bar was a let down and some of the furniture in the room was damaged. The drinks are strong but we're amazing. The beach and the pools were excellent.

Definitely not luxury rooms need updating bad entertainment cold food staff ignored me at the bar many times concentrating on Canadians and Americans al a carte restaurant closed most of the time because hotel not busy hassled to go to presentation for privaledge club

The adults only side is where we stayed at. It’s not a quiet resort. It’s off a main road and it’s extremely noisy and didn’t sleep. The hallway noise at all hours with room service carts and cleaning cards. The food was ok restaurants only went to 2 and weren’t...

The adults only side is where we stayed at. It’s not a quiet resort. It’s off a main road and it’s extremely noisy and didn’t sleep. The hallway noise at all hours with room service carts and cleaning cards. The food was ok restaurants only went to 2 and weren’t that good. Staff was a hit and miss. Some willing to help some couldn’t care less. The pool deck gets very slippery when it’s wet. Poor design to have those stones. No wifi in parts of the resort especially at the pool. The bar quality was horrible. No real name brand for vodka or tequila gave me heartburn every time I drank. Paper straws but kids side plastic straws. Rooms ok. Beach is horrible. Couldn’t use it at all. For what we paid for the money wasn’t worth it at all. There is other resorts better to stay at for less money.

We have been coming to this resort for many years. The rooms are great, the food is amazing and the employees are fabulous. Shoot out to Ashdaine Bennett who takes great care of us! My complaints.. which I’ve never had here before… it was difficult to get the dinner reservations...

We have been coming to this resort for many years. The rooms are great, the food is amazing and the employees are fabulous. Shoot out to Ashdaine Bennett who takes great care of us! My complaints.. which I’ve never had here before… it was difficult to get the dinner reservations we wanted because the restaurants are not open every day.very limited options. I could even book all of my available reservations because the restaurants just weren’t open. We stay on the luxury adult only side and pay a premium to do so. This time the resort was opened up for day passed to locals. I love the Jamaican people so they are not the issue. The problem was that it caused the pool and bar in our “exclusive” area to be packed and loud. Not what I paid extra for!

The hotel is not overly huge, fairly easy to navigate. This was our second visit there, better than the first. Decent room and view. There is a fairly lengthy beach to walk, the luxury side beach is much nicer. The ala cart restaurants were pretty good. Pools are nice. Staff...

The hotel is not overly huge, fairly easy to navigate. This was our second visit there, better than the first. Decent room and view. There is a fairly lengthy beach to walk, the luxury side beach is much nicer. The ala cart restaurants were pretty good. Pools are nice. Staff are friendly and speak English. Carlos the hotel manager did his best to insure our visit was a good one. When we found no Canadian whiskey (CC) Carlos was on it to get a bottle down to the pool bartender bar, our favourite spot to hang out in the late afternoon. Don’t expect top shelf alcohol, last year there was Grey Goose vodka but several top shelf alcohols missing this year. It was cooler and more windy than the same time last year ( December 1 to 14) . A better experience than we had at the Bahia in Mexico March 2025.

Horrible place staff just want tipping for simply doing their jobs. I will tip if a job is done well but when you have to tip just to get a drink and it’s expected from the staff not as a reward but as expected Room cleaning was hit and miss...

Horrible place staff just want tipping for simply doing their jobs. I will tip if a job is done well but when you have to tip just to get a drink and it’s expected from the staff not as a reward but as expected Room cleaning was hit and miss some days (and very few and far between) when cleaned it was cleaned well but when left 4 days without a change of bedding it’s not acceptable This is no 5 star hotel will not be going back

This hotel does not care about its guests. We had a running toilet for our whole 2 week stay. We asked them 3 times and they either ignored us or sent somebody that didn’t fix it. One of their “fixes” was just turning off the water to our toilet. My...

This hotel does not care about its guests. We had a running toilet for our whole 2 week stay. We asked them 3 times and they either ignored us or sent somebody that didn’t fix it. One of their “fixes” was just turning off the water to our toilet. My wife came back to the room one time and found one of their cleaning staff using our washroom. One time the cleaning staff left our room door wide open when they left. Apparently it had been left open for over an hour. We called the front desk to let them know we needed a new key card for our safe. They said the would send somebody up and nobody ever showed up and I had to go get the card from the front desk myself. Room service got our orders wrong more than once. All of this was brought to the hotel’s attention and they did nothing. No compensation. Hollow apology only. That being said, the entertainment staff were fantastic. Fun and friendly. They get full points. The food was decent, although if you have a late reservation at the a la carts, they sometimes run out of food. While there were good points, I would never stay at Bahia Principe Runaway Bay again.