Paradise Cove Boutique Hotel

I just got engaged there a few days ago and they catered for EVERYTHING. It was A.M.A.Z.I.N.G. staff was so nice, we got a lot of goodies and we were so pampered. the hotel is designed in a way that you can always contact staff easily even at the beach...

I just got engaged there a few days ago and they catered for EVERYTHING. It was A.M.A.Z.I.N.G. staff was so nice, we got a lot of goodies and we were so pampered. the hotel is designed in a way that you can always contact staff easily even at the beach or the pool you just have to press the button on the umbrella poles and someone comes to you. the four pools are very well regulated and cleaned, I did not get my usual eczema flare ups due to chlorine. The food was the best, everything was perfectly seasoned, shoutout to the chef who did the You and Me romantic dinner, bless his expertise. The view is picturesque from all angles. The room was beautiful, clean and very comfortable. This hotel is THE place to be. No kids, Eco friendly, very cozy and private. Big thank you to the paradise cove team for making such an important event so magical.

A lovely relaxing stay with attentive staff helping make this a wonderful holiday. From the moment we arrived, the reception team were great - Yashna, Melisha and colleagues. The food was excellent - thanks to Chef Babbo and his team. All contributed to make this a nice, relaxing stay

Incredibly beautiful small and cozy resort with lots of opportunities for both private relaxation in the area's various lodgings and get-away spots or mingling in the social spaces. Absolutely wonderful staff, great food and service at all the restaurants and a lovely bar where everyone smiles.

What a great stay in an amazing hotel in a beautiful setting. The staff were excellent and very attentive. We opted for a nice room on the all inclusive package. Whilst that is an expensive option, by not doing it could easily become more costly as it isn’t cheap. But,...

What a great stay in an amazing hotel in a beautiful setting. The staff were excellent and very attentive. We opted for a nice room on the all inclusive package. Whilst that is an expensive option, by not doing it could easily become more costly as it isn’t cheap. But, as the saying goes ‘you pay for what you get’. It was the friendly attentive staff giving the personal touch. They remembered our names , room number and preferences for drinks and the extra little chilli sauce that my husband loved. A truly outstanding hotel and setting that is clearly very well run. Congratulations to the whole team and thank you for a truly memorable stay.

We are still half way through our holiday, and we returned this year for our second visit to the hotel. We will probably return every February as this place is the ultimate chill out place. Our room is fantastic, room 802 has a perfect view of the cove from the...

We are still half way through our holiday, and we returned this year for our second visit to the hotel. We will probably return every February as this place is the ultimate chill out place. Our room is fantastic, room 802 has a perfect view of the cove from the room. The rooms are clean and luxurious and well kept by the staff. There are 3 pools with plenty of sun lounger space. All of which you can order drinks from your sun lounger by pressing the ring button by the beds. Staff usually respond pretty quickly so there is no need to move, everything is brought to you. The cove, is stunning and nice to swim in. There are beach hits surrounding the cove which are fantastic to chill in. You can also be served drinks here. The food is plentiful, tons of options and amazing. The XO restaurant is exceptional if you like sushi. The best experience of the holiday was the Catamaran trip. The two gentleman captaining the boat went above and beyond to ensure our party was well looked after. If you like luxury, good service and a stunning place, look no further.

Hi Team. I had a fabulous stay at Paradise Cove. The staffs were so welcoming. My heart is full I had a wonderful time there. The room was so clean and so cozy. The food was amazing. I so love the cold corner where we could get ourselves delicious fruits...

Hi Team. I had a fabulous stay at Paradise Cove. The staffs were so welcoming. My heart is full I had a wonderful time there. The room was so clean and so cozy. The food was amazing. I so love the cold corner where we could get ourselves delicious fruits nuts cold cuts and cheese ouf! Healthy hearty foods 😍😍😍 As mentioned above everyone were so so nice to us but the people who marked our hearts were Tanisha, Dev, Sandhya, Tulsi. Thank you guys for making our stay even more comfortable 🫶🏼 And yes! They surprised us with a cute chocolate cake. So decadent I swear ✨ paradise cove is now in my favorite vacation spot. Regards Mr & Mrs Noor Shahbaaz

We had decided to end our fantastic holiday traveling around South Africa with a week of relaxation at the this wonderful boutique hotel set overlooking a coral reef in the Indian Ocean. From the minute that we were greeted we knew we were in the hands of luxury. We chose...

We had decided to end our fantastic holiday traveling around South Africa with a week of relaxation at the this wonderful boutique hotel set overlooking a coral reef in the Indian Ocean. From the minute that we were greeted we knew we were in the hands of luxury. We chose to go all inclusive for the first time and weren’t disappointed with the quality of the food and wine. The service throughout the hotel was exceptional from a very happy team. We couldn’t have asked for anything more.

One of the best boutique hotel in Mauritius.. The rooms are clean with all amenities, the staffs are very welcoming and they do not disturb you during your stay.. A big thanks to Chef Yan who arranged a wonderful Japanese dinner for us by the lake side.. Thank you Paradise...

One of the best boutique hotel in Mauritius.. The rooms are clean with all amenities, the staffs are very welcoming and they do not disturb you during your stay.. A big thanks to Chef Yan who arranged a wonderful Japanese dinner for us by the lake side.. Thank you Paradise Cove for the wonderful surprise we received in the room (birthday cake and champagne with romantic turndown) We really appreciate all the efforts of everyone, and we'll definitely be back again for another vacation..

We spent our honeymoon here and our experience was amazing. This was our first holiday ever when we didn't feel the need to go out and explore, we just stayed in and relaxed in this beautiful resort for whole week. Restaurants were really good and staff went extra mile to...

We spent our honeymoon here and our experience was amazing. This was our first holiday ever when we didn't feel the need to go out and explore, we just stayed in and relaxed in this beautiful resort for whole week. Restaurants were really good and staff went extra mile to make sure we were happy and relaxed

A truly magical experience and well named. The staff were friendly and nothing was too much trouble, always ready to help. The food was excellent with a choice of restaurants to choose from. We enjoyed it so much we are returning in October. I can’t wait.

We stayed at Paradise Cove on our honeymoon and had the most wonderful stay. The hotel itself is stunning, with a number of beautiful pool areas and plenty of private spaces to relax in. The restaurants are fantastic, the quality and variety of food is great and the service is...

We stayed at Paradise Cove on our honeymoon and had the most wonderful stay. The hotel itself is stunning, with a number of beautiful pool areas and plenty of private spaces to relax in. The restaurants are fantastic, the quality and variety of food is great and the service is exceptional. The thing that really makes this hotel, along with the location, are the staff who go above and beyond and are so friendly, whilst at the same time giving space and encouraging you to have a truly relaxing stay. We were upgraded to a junior suite which was very spacious and had a lovely terrace overlooking the cove. There were a number of other things added in to make our honeymoon extra special, and those extra touches were really appreciated. We had massages at the spa as well which was a highlight, a really beautiful and secluded spot for some pampering. During our stay the island was celebrating Independence Day and the hotel put on a beach party with a flag raising ceremony, traditional sega dancing and cocktails - plus a Mauritian themed buffet for dinner which was a great experience. It was a great moment which all of the staff and guests enjoyed together. I wouldn’t hesitate to recommend this to other couples looking for a relaxing stay on Mauritius and we hope we will be able to return again in the future.

I am surprised I have rated this hotel as a 3, my expectations were high, the Tripadvisor reviews are 5 out of 5 with some truly amazing feedback on social media so we assumed this would be a great choice. We are familiar guests of The Small Luxury Hotels group,...

I am surprised I have rated this hotel as a 3, my expectations were high, the Tripadvisor reviews are 5 out of 5 with some truly amazing feedback on social media so we assumed this would be a great choice. We are familiar guests of The Small Luxury Hotels group, so again our expectation was high. We travel the World all year round and have stayed in some of the Worlds best hotels and experienced some wonderful delights, we knew Mauritius can not compete with Dubai and Asia luxury’s so our expectation was high but only for an experience Mauritius standard we have had at other hotels here. This was our 5th visit to Mauritius, and having stayed in other 5* hotels on the island, this time we decided an adults only experience would be perhaps a step more luxurious and just be with other like minded adult guests and have no children in sight and enjoy some time together in what is called Paradise Cove. Overall, yes the hotel is in a lovely setting, multiple pools, multiple restaurants and bars and a very romantic place to spend some time and relax. Our experience, however, was that this hotel is struggling and in our personal view being well seasoned international luxury travellers, this hotel did not meet our expectations of a 5* hotel in Mauritius. The overall appearance of the hotel is that it is dirty, dated and not built very well to enable to the staff to look after the spaces. The pool areas are hard stone slabs to walk on, dirty ground before entering a pool and exiting. The bedroom entrance is actually really ugly at the back but the guests have to use this. It's an old concrete staircase to climb to our 2nd floor bedroom, stairs are wet, dirty, dangerous, unattractive, boring just a horrible way to get to your 5* bedroom. The staff, we would say seemed to be very lazy, they did to seem to be very enthusiastic in the job. We did not receive any type of service that we would call personal or above and beyond like so many other guests have apparently experienced. It felt a bit low to be honest almost sad to watch, and during the entire 7 days we did not see any management do the rounds checking areas/staff and checking in with guests. It was all a bit like, leave the guests alone, just serve them food and water and don’t say or do anything else. Amazingly we were hardly ever asked if we wanted a drink, it made us feel like perhaps we shouldn’t be drinking wine at dinner time. Odd way for hotel to make any extra money. The basics failed. Our room was never serviced before lunch time the entire 7 days. On the first 3 days we called reception for our room to be cleaned, which would usually flag alarm bells to the reception team and management on the first call not never happen again but it did not. We gave up asking after 3 times. Once we recognised very early on in the stay this hotel was not quite up to our usual standards we gave up calling and just allowed the room to be cleaned at some point before 2pm. Turn down sometimes happened sometimes not, again we called reception a few times but then we got bored of asking every night so again gave up. No excuse other than really bad hotel management and no control over the housekeeping department. Room cleanliness. We understand Mauritius and its weather conditions. Hotel rooms are not as clean as you would find in a luxury Dubai of Asia hotel. However, what we found was very dirty floor the entire stay, dust everywhere, ant nests in the bathroom, a really basic mini bar, no coffee machine (the year is 2025 guys) dirty clothes hanging space, minimal towels. When we checked in the bathroom sink was leaking a huge puddle on the floor yet somehow housekeeping did not notice? Also the phone did not work so we had to walkto reception to tell them. This was all fixed very quickly while we went for dinner, so we thought perhaps give the hotel some time and we’ll see how it goes but our alarm bells were going off and deep down we knew this hotel was no good. When we witnessed the housekeeping team, it all made sense to us where we were staying. Staff dragging there feet around with a basic broom, no pace to the work, no love to make it all look wonderful, no leadership or direction. No wonder the bedroom was filthy, the tools the staff had made it impossible. One night, we had the sounds of metal steel being cut right outside our bedroom and everyone else bedrooms really (photo attached this is at the bottom of the bedroom staircase). They were building some new decking around a pool, and somehow the hotel management must have decided it was acceptable to cut the metal outside the guest bedrooms at 10pm at night. Unbelievable, now remember other guest reviews are 5* apparently. Maybe we are in the wrong and this is normal. We telephoned reception and got the usual un-interested reception girl, not really understanding what we were describing. She said she would look into it, but the noise continued another hour into the dark night. We gave up knowing the staff and management here are useless and no point pursuing. Restaurants, yes its ok. We dined in all the restaurants, compared to other hotels in Mauritius we found the dinner buffet food overall a bit bland, lots of stew type dishes really, meat/fish/rice, we never found any green vegetables which was a disappointment because we like to eat healthy, most dishes were what the British would call ‘stodgy’ I feel rude saying it but my honest feed back on the food was its boring for a 5* holiday. Themed nights I guess the food was different but overall it was the same experience, bland and boring no atmosphere no memorable food or service ever, just a very unforgettable dinner experiences really surrounded by bored staff and what we saw other bored guests. Again, the food gets flying reviews on this platform so we were surprised with what we found which was really best described as good home cooking rather than chefs showing off their creative skills. We tried the other restaurants all be it difficult to book as firstly they have small seating areas, and secondly seemed like the other guests had been allowed to book it all up so no space for any new guests, great work reception, how to make a new guest feel welcome. Once we asked to book the Peninsula restaurant, the reception girl just said ‘let me check... no fully booked’. No, sorry Sir that’s fully booked tonight, how about tomorrow, just... ’no fully booked’ staring at us hoping that we’d leave. HaHa, terrible staff training on the reception desk. Even booking a tennis court and collecting the rackets seemed to take an age. NOstaff training is 100% confirmed here at Paradise Cove. Yes restaurants XO and Peninsula provide a la carte menu. Sorry but again we didn’t have anything in either which we remember, again just nicely cooked food but not great. Example, I ordered a lamb dish, it came out well done, presentation was good for Mauritius but not international level. Flavour, can’t remember says it all. The red meat on all menu’s was tough, in the dining room buffet we also experienced bones and cartilage in the chicken and beef dishes. No doubt a manger will respond to this review saying we should have said something but by this time we had lost interest and just focused on our time away and was being very selective with what we ate. I have a seafood allergy, despite the hotel being informed, I found it very difficult to be certain what I was eating on the buffet, labels were either missing or when I asked a member of staff either their English was bad of they simply did not know either. Outside pool service, again people have incredible reviews about this on Tripadvisor. What we experienced and witnessed other guests receive was slow and bad service around the pools. They have call buttons on each sun bed area so great! But only if someone comes. Basically seemed like there was only ever one man working drink and food orders for 2 pool areas and the beach, impossible for him to perform his job. We always ordered drinks, cocktails and water here and every-time the waiter would turn up with no glasses for the water, no ice. Painful to watch him walk miles back to the bar to get the obvious drinking tools. In the pool we spoke with other guests and we were some what glad to hear it wasn’t just us thinking this hotel is not that great. We were thinking, have we travelled so much and fined dined that we have surpassed the 5* resort hotel listed as a Small Luxury Hotel in exotic Mauritius. I don’t think so. I also had a spa treatment. The treatment was good, but again the same staff experience happened like everywhere, best way to describe is, like they just ignored me really. 3 girls working at the desk all sat down in the guest chairs, chatting amongst themselves. I walk in, just ignored. Weird service, like no guest relations training, just ‘you’re here for a massage lets get on with it’. Its Mauritius not Turkey!!! Management to blame, the staff were too young. They were left on there own not fully knowing what the job is and what type of guests they are going to encounter. As we recognised the hotel was not our cup of tea early on we instead used it to continue our daily fitness regime. We used the gym and tennis courts daily which were surprisingly good. I don’t think the gym was ever cleaned either but I was starting to get used to shabby shabby shabby shabby chic by the end of the week. On our checkout morning at breakfast, for the first time ever, a young lady approached us requesting feedback on our stay. Remember, we have stayed here now 7 nights and despite our complaints, this is the first time someone has spoken to us. We gave some feedback like my above, and she very nervously went away. At reception we thought management would speak to us but no. Another young lady checked us out, amazingly did not ask us how our stay even was, showed me a number to pay so I did. We then asked anything else, and her reply was ’no that’s it you can go’. Lucky we didn’t care at this point and we were finding it more fun to see what the hotel staff didn’t do rather than what they did. Just as we were leaving the lobby area and walking to our Emirates Business Class Chauffeur car, a female Front of House Manager approached in a hurry saying how sorry she was to hear of our stay feedback. She gave us a candle. We were accused of not making the management aware of our stay earlier which was nonsense we contacted the reception desk 7 times in total. She also said and quote ’the reason why your stay was not 100% is because we cannot employ enough staff, the young people in Mauritius do not want to work in hospitality any more’. I’m sorry to hear this, but this is not my problem and I should not have to listen this. Unfortunately, this manager needs to be removed from this hotel. Not only was all of our experience most likely under her watch, her final moments with us were what we would describe as appalling behaviour to a paying guest and no one should have to experience it. We were not talking to her, she approached us and just started ranting. I hope this individual is dealt with. After she said this we just wanted to leave as we were doing, she interrupted us leaving the hotel. Its a long review, however I felt necessary for any other TRUE luxury travellers thinking of staying here to read this. We are a modern couple, we travel the World, we are used to staying in hotels all year round. We simply know what we like and we know when a place cannot provide it. The fact that we hardly spent any money in the hotel was a strange experience for us and very telling. Usually after a week we’ve spent well over £1,000 on spa treatments/drinks/you & me experiences etc. If offered and it looks good we buy it for the experience and the memories. Our check out bill here was £400. For us that says a lot. All the flying reviews of this hotel in my opinion cannot be from like minded guest like us. Obviously we would not stay here again, I can’t see how even if all my above was corrected that the feel of the hotel would be any different, it would still be dated and tired looking. Sorry but it’s not good enough for us and made us think hard about bothering returning to Mauritius at all to be honest. We know the One & Only and Four Seasons is not much better so the future looks bad for Mauritius. It may have just become the new Barbados. Onto the next luxury destination we go!!!

A beautiful hotel in a tranquil setting, excellent food and drink all served by smiling waiters and waitresses. Lots of wonderful places to sit and relax , no need to save sunbeds as there are plenty of. The rooms are spotless and ours was looked after by Devianne who was...

A beautiful hotel in a tranquil setting, excellent food and drink all served by smiling waiters and waitresses. Lots of wonderful places to sit and relax , no need to save sunbeds as there are plenty of. The rooms are spotless and ours was looked after by Devianne who was always helpful and chatty , new beach towels and extra water supplied every evening.

My Wife and I have just returned from a holiday at the Paradise Cove Boutique Hotel in Mauritius. We have travelled to many countries around the world and stayed at many 5* hotels but this Hotel tops them all. A holiday that offers everything it says on the tin. The...

My Wife and I have just returned from a holiday at the Paradise Cove Boutique Hotel in Mauritius. We have travelled to many countries around the world and stayed at many 5* hotels but this Hotel tops them all. A holiday that offers everything it says on the tin. The one the thing we noticed the most was how pleasant all the staff were from top to bottom and after speaking with several of them how much they genuinely enjoyed their jobs. The support they received from the Owners educating them to be five star employees helping them pay for their Schooling and even their uniforms I also heard they were paid good salaries. They also ensured that the standards around the whole complex were always maintained. From the cleanliness of our rooms to cleaning the inner man made beach raking it clean daily and physically going into the bay and dredging it. We were so impressed, as we had never seen this carried out daily before, we even took photographs of them on the job. As the open sea along the water front ???? was deep it was used as a dock to moor the boats for day trips etc. If one wanted to walk a beach you could go to one just across the road from the Hotel. AlternativelyIf just lay on the clean man made beach as many people did all day listening to the many variety of Birds that sing to you. There were some flies and small ants, only to be expected at such a humid time of year and is why the use Pest Sprays is recommended The Gym was very clean and had air conditioning, definitely needed in the heat, with sufficient space and equipment for a workout The three restaurants (OX, Peninsular and Cove) gave sufficient variety, quality and service to enjoy and return another day. We did not use the Spa although were told by other guests it to was of a high standard. Engaging with any of the staff was easy and welcoming. They even taught me to make a special drink at the Bar. Finally the evening entertainment was generally of a very high standard. Thank you to all the Staff at Paradise Cove Boutique Hotel in Mauritius that made this adventure one never to forget for all the right reasons.

My husband and I have just returned home from a magical week spent at Paradise Cove celebrating our wedding anniversary and wow what a week we had. There are no words to express our gratitude to the kindness and happiness we experienced from all the staff during our stay, from...

My husband and I have just returned home from a magical week spent at Paradise Cove celebrating our wedding anniversary and wow what a week we had. There are no words to express our gratitude to the kindness and happiness we experienced from all the staff during our stay, from the moment we arrived and met the wonderful Axel, to every single member of staff who made our stay so feel so pampered and at ease. The hotel is simply beautiful, the rooms are well appointed overlooking the stunning cove and are equipped with everything you could need. The beds are super comfy, and the nightly turn down service with fresh beach towels delivered is a lovely touch. Every morning breakfast was a feast, and boy do Mauritians know how to look after you with their service. The people, I have to say, made our holiday just as much as the location and the stunning weather. Lunch at the peninsula is a must, after a day of enjoying the water activities. The food is wonderful and the views… oh the views. Then in the evenings you’re treated to a feast. I have to personally say that their pastry chef deserves an award, as someone with a sweet tooth, those desserts were incredible. We were pre booked into each of the restaurants upon our arrival and it was lovely to sample each one, we loved every single meal without fault. Compliments to all the chefs! And finally the catamaran trip is an absolute must, flat island is beautiful and the crew make the day simply perfect. We only wished our holiday could have been for longer and without a shadow of a doubt we will one day be back to Paradise Cove. Thank you to everyone who made our holiday so absolutely perfect. Paradise by name, paradise by nature.

We are a well travelled couple ..and we were looking forward to Paradise Cove after visiting South Africa & Zimbabwe for 3 weeks .. this was our 7th visit to the island first of all … THIS HOTEL HAS A MAN MADE BEACH .. you can not “walk along the...

We are a well travelled couple ..and we were looking forward to Paradise Cove after visiting South Africa & Zimbabwe for 3 weeks .. this was our 7th visit to the island first of all … THIS HOTEL HAS A MAN MADE BEACH .. you can not “walk along the beach here “ it has a inlet to the water that doesn’t have enough tide and the water is silty.. it is also isolated from anywhere.. So if you are beach lovers .. this is not the hotel for you.. The rooms in the hotel are decorated quite lovely and are comfortable.. the beds are especially nice .. Now to the staff.. they work hard here, but there is no teamwork.. everyday our order for breakfast, lunch or dinner was wrong .. the staff need management around .. we never saw them.. some of the older staff bully the younger ones and in plain sight of the guests which we found quite uncomfortable. Even at the Managers cocktail party no management came near us .. The ground area around the main pool is dirty and full of flies & ants and needs to be jet washed regularly.. we never saw anyone with a broom sweeping anything .. I wondered if our room floor was ever washed as the housekeepers didn’t seem to have mops & buckets in their cleaning carts .. Food was generally OK although meat was always tough.. The drinks were very good and Michael who seemed the oldest member of staff worked the hardest delivering drinks all day I don’t want to look on my phone to view the menus.. the Spa was average.. Head South for a beautiful experience of Mauritius to enjoy the stunning beaches.. I would not recommend this hotel