Couples Swept Away

I must say that Couples Swept Away is by far the best resort we have stayed in Jamaica. We have been to Jamaica 12 times 9 times to Negril. We have stayed at Couples 7 times and Sandals twice. We stayed at Couples Swept Away from December 19 through December 26th, 2025. This resort is amazing from the service, rooms, food and location! Thank you everyone at Couples Swept Away for making our 12th vistit to Negril Jamaica the most memorable above all! We will definitely be back!!

We had an incredible stay, the place and people were amazing, so relaxing and fun. Would absolutely recommend, the one of a kind long gorgeous beach which was raked and kept pristine at every time. The atmosphere is relaxing and fun, and very laid back. Our room on the first floor was recently renovated and kept sparkling clean with fresh towels and nice bathrooms and walk out balcony. Being returning guest and Jamaican expats we enjoyed the delicious meals which were varied to include Jamaican dishes prepared to perfection. A big shout out to the delicious patties, daily soups and the friendly staff at Scotch Bonnet too. The resort is well treed, lush gardens to wander around in and friendly chats with the gardeners who were more than proud of their work. Most important, the friendly warm staff at every moment of our stay, who would not want to return as soon as possible! Thank you for making our stay out of this world, we soon come.

This is resort is a 12/10. The location is perfect on the pristine soft-sands of 7 Mile Beach in Negril. The water is perfect in colour and temperature. The atmosphere at the resort is relaxing and fun, not chaotic. Rooms are clean with fresh towels and nice bathrooms and balconies. The service was top notch with the friendliest staff I have ever seen. Great value for your money. We were not bothered by any noise despite our room being down the hall from the amazing night club. I highly recommend going there for a nice adults only vacation

We had the most wonderful visit this past Christmas. As with many others, we were hesitant about our trip and worried about the impact of the hurricane, but upon arrival at the hotel, our worries quickly vanished (although the drive to the resort you do witness the tremendous damage this island suffered). The resort looked amazing and you would never know such a violent storm had swung through. The property looked better than ever, the staff had worked hard getting it ready for their guests and it showed. Although the beach was not as big as recent visits, it was still wonderful. We have seen it like this before and have also seen it recover. We like to stay in atrium suites to feel close to nature and enjoyed the hammock and tree frogs at night. Our room was kept remarkably clean and housekeeping did a great job with a big shout out to Alison who was our housekeeper most days for the second year in a row. Speaking of staff, they were warm and friendly and very appreciative of having us all come back and support them. From the groundskeepers to the front desk, security, maintenance, bartenders, kitchen staff, and servers , all our interactions were very pleasant and we enjoyed talking to them all on this trip. We brought some much needed supplies to help out the many who still have no homes and/or electricity and we were glad that management was supportive of this. While we were disappointed that Patios was not open for breakfast, we enjoyed all of our meals and even got to have breakfast twice at Seagrapes with one day having my favorite- banana stuffed French toast. Bananas were pretty much non-existent but one morning, the chef Anita brought some from her home and treated those of us lucky enough to be dining that morning. Talk about going above and beyond! I hope they keep this as a breakfast location because we loved it and the menu. Our meals at Feathers were some of the best we’ve ever had here and all three visits we had the wonderful Nastassia as our server. This was our 13th visit to Swept Away and our 12th Christmas in a row. Some years we stay for New Years and some not, but we had such a wonderful time especially with all our friends we’ve met over the years that we decided to change our flights and stay one more day to experience their fabulous New Year’s Eve extravaganza - probably the best one yet. (The Christmas Eve cocktail party and Santa’s arrival on Christmas day are also fabulous every year!) We love the beach, floating in the ocean, walking down to all the little places along the beach, the nightly entertainment, the piano bar, the amazing workout/tennis facilities across the street (don’t miss out on this) and the spa. As repeat guests, we always do the couples massage and use resort credits to upgrade to an hour. This year, I went back for a second massage from the excellent McNeil who gave me one of the best I have ever had! We’d love to give some shout outs to some amazing people who made this trip even more wonderful this year: our drivers to and from-Dean and Demitri, Yasaunnia in Guest Relations who helped me tremendously with dining reservations etc; Rosetta, Sally, and Al-Jay at Feathers; Shanika and Hakeem who were our entertainment at Bamboo Bar; Rochelle at Seagrapes who not only waited on us but also cooked some days; Marisha (server) at Seagrapes and Dimiltry (chef) ; Chevell at Scotch Bonnett, and sweet Aisha who is training for bar and served us at various venues during our 12 day stay. If you are on the fence about traveling to CSA, don’t hesitate to book now. We cannot wait to return for our 14th trip next Christmas. Going to CSA every year is like going “home” and seeing family (staff and fellow guests) - our happy place!

Over all its a nice resort. Is it luxury? No. But I would call it upscale. The rooms are nice and ample. We had a basic room. I just wish it had a soaker tub. All the room have a balcony and if you are on a ground floor you get a little walkway to your patio. The food for the most part was just so so. 2 of the restaurants require reservations that I found out that they favor returning guests with reservations. However, we did manage to snag a reservation at the Asian restaurant at the last minute for a late dinner(8:45 pm). Feathers Restaurant HANDS DOWN blew us out of the water with presentation, service, and OMG DELICIOUISNESS!!! The entertainment was meah...we did have alot of fun with the entertainment crew and the different activities that they offered. We were there for NYE and I will say that they really pull out all the stops but we were disappointed that the food was disappointing. A for effort and presentation. Everyone we encounter was warm, friendly and welcoming. Order ANY DRINK you can think of and they will make it. 2 words PURPLE RAIN. Trust me! The sports complex is wonderful and impressive. They offer a wide range of exercise classes, a lap pool, tennis, basketball, pickleball too!!! The resort offers a ton of water activites that most other resorts make you pay extra for. The beach is wonderful but you will want to get out here early to grab chairs. Just use your towels from your room. Would we go back? Yes. But we would like to try a different resort.

We had an incredible stay at Couples Swept Away. The food was great, the sports facilities were excellent, and the beach is hands down one of the best we’ve ever been to. Huge shoutout to Donovan and Stephen — their service was outstanding, and the staff at the sports facilities were awesome as well. Rooms were cosy and comfy, and the overall vibe of the resort was relaxed and perfect for couples. We’d definitely come back and highly recommend it!

We were there during the hurricane and cannot praise Karen and her team enough. We were kept informed at all times and were made to feel safe and secure through a scary time. The staff were worried about their families and homes but still looked after those of us who couldn't get home with cheery professionalism. When the hotel reopens I would definitely recommend anyone to visit. The food is delicious in all restaurants and the rooms are clean and spacious with huge beds! The beach is absolutely gorgeous. We are normally pool people but did not spend any time around the pool during our holiday - the beach is just too special! The main reason we will certainly return is the staff. Everyone is so friendly and helpful - the gardeners, waiting staff, reception and cleaners all had smiles and were always happy to help. Special mention to Orlando, Kamal and Rochelle in Palms but a big thank you everyone there for looking after us so well!!

We recently had the pleasure of staying at Couples Swept Away Jamaica, which truly became the holiday of a lifetime. From the moment we arrived, the resort exceeded our expectations in every way. First and foremost, we absolutely loved the resort itself — the beautiful surroundings, the thoughtful touches, and the vibrant Jamaican spirit that flows through every part of it. The food was exceptional, with a wide variety of dishes that truly celebrated Jamaican flavours and inspiration. Every meal felt fresh and authentic, and it quickly became one of the highlights of our days. We also thoroughly enjoyed the complimentary watersports trips, which added a sense of adventure and fun to our stay. Whether we were out on the water or relaxing by the pool, everything was perfectly organised and easy to access. The pools and drinks were excellent, and the addition of the ice-cream machine was a delightful surprise that we both enjoyed daily. Our room was spacious, beautifully maintained, and equipped with excellent air conditioning and ceiling fans, which made it incredibly comfortable. One of our favourite spots was the rocking chair on the balcony — my husband and I spent countless hours there, both relaxing and working, surrounded by the peaceful atmosphere. The towel huts were a simple but brilliant touch, saving us packing space and ensuring we always had fresh towels available. We also loved the padded sunbeds that doubled as lilos, which we made great use of both in the pool and the sea. The security team also deserves special recognition. Their presence was reassuring without ever feeling intrusive. They did an excellent job of maintaining a safe and relaxing environment and were fantastic at gently ensuring beach vendors didn’t disturb us once we were set up on the beach. While all of these elements made our stay outstanding, what truly transformed this trip from a one-time holiday into what we hope will become an annual tradition was the incredible staff — particularly at The Palms Restaurant. We would like to highlight Orlando, who truly made every morning special. His warm welcome, sunny personality, impeccable manners, and genuine love for his work shone through every single day. Seeing him in the mornings became one of our favourite parts of our routine — he made us feel like family. Alongside Orlando, we want to commend Shannen, Kimberly, and Devon, under the wonderful management of Melissa. This team welcomed us with such genuine joy and hospitality every day. They remembered our preferences (especially our morning coffees!) and greeted us with big smiles and open arms. Even on days when we weren’t particularly hungry, we made sure to stop by just to see them, and if we were heading out on a trip, we’d let them know in advance — that’s how much we looked forward to their company. Their energy, kindness, and outstanding service were hands down the best part of our stay. Because of them, combined with the beauty of the resort itself, we’ve decided that despite the almost 20-hour journey from our home in Cornwall, we will return to Couples Swept Away every year. We kindly ask that management recognises this exceptional team for their dedication and service. They are a true asset to Couples Swept Away and a huge reason why guests like us fall in love with the resort. Thank you once again for everything. Couples Swept Away has truly captured our hearts, and we can’t wait to return.

I can’t understand all the bad reviews, I’m an avid traveler to the Caribbean this place is absolutely amazing, beautiful the staff are a delight. The food is plentiful and pleasing. The ocean is like a hot bath. The sand is white, clear of shells and rocks. The room I’m in is a beachfront renovated room with a big TV. There is a hurricane coming I hope Jamicia’s residences don’t get hit too bad, right now Negril is paradise 🙏

What a lovely hotel and the staff are amazing. The food was really good in all of the restaurants, including the buffet. Everything is included Scuba, glass bottom boat, paddleboard and the catamaran. The beach is one of the nicest i have been on. The sea is warm and crystal clear.The rooms are spacious and well stocked. The hotel even run a shuttle service to and from the airport.The whole holiday was fantastic

We have been to the Couples resorts about 17 or so times. Six times to Swept Away. We had a lovely trip. As usual, there were pros and cons, but I would definitely recommend. A few comments below. Loved… Drinks. Comfy bed. Feathers and Lemongrass…so good. All the food is very good and there is something for everyone. Steel drum band and most other entertainment at Palms. One night because it was slow, staff was singing and dancing with the entertainment and it was so fun. Service by 99% of staff is excellent. New coffee bar (we don’t drink coffee, but the cakes were delicious). Chill vibe. Beach…both the availability of chairs and shade and the beautiful water. Readily available beach towels. Pool by Palms. Jerk chicken at the grill…delicious as usual. Bonfire and the guy they had singing and playing guitar. Maid service. Couples massage was very nice and spa is lovely. Martini bar. Security on beach. Gift shops. Comfortable bus ride to and from resort. SCUBA. The reef in this part of Jamaica isn’t going to wow you, but they are an efficient shop with good equipment and friendly staff. Didn’t love… Beach vendors as the same ones loudly ask you repeatedly (meaning multiple times a day/week) if you want something. Beach Front Room is a little tired looking. Air conditioning was struggling to keep the room cool. Ants in the bathroom, especially after the rain. The fact that Patios didn’t open on Oct. 1 as stated when we booked. Very loud tractor raking the beach at about 6 am every day but one during our stay. I appreciate that they keep the beach beautiful, but this woke me up every morning. Pool by the swim up bar was not very clean and small section by the bar was so yucky looking we didn’t even go in. Ultimate Chocolate’s newer format. It used to be so much fun, listening to him play, sing, and tell stories. We went to see him twice and it was basically karaoke. Disappointing. People bringing they own speakers to the beach/pool and playing loud music. This trip was the first time we encountered this.

CSA is one the best all inclusive resorts we’ve stayed at so far. There are some minor areas of improvement, but for the price we booked, we are very happy with everything we received. FOOD: The only breakfast options while Patois is closed for renovations were The Palms Buffet and continental room service. We opted for the buffet everyday, and it was fine. There was less selection than we were used to, but we were able to find something we liked everyday, such as pastries, made to order eggs or omelets, and other classic breakfast fare. I was disappointed by the continental breakfast offered at The Palms between 5-730am. We had to leave at 7am for our flight home, and the only other option was room service with the earliest slot being 630-7am. I assumed the selection at the buffet would be the same as room service, but when we showed up, there were 2 yogurt cups, a bowl of fruit, and some coffee and OJ. This was very surprising considering I don’t think 7am is early for breakfast. We opted to eat at the airport instead. In general, the food hours are later than I’m used to— the buffet didn't open for lunch until 12:30, then 6:30PM for dinner. There was usually something else open, though. For lunch, we had 3 options between the two outdoor a la carte restaurants and the buffet. The food was generally really good, and I appreciated the healthy options at Seagrapes. The buffet for lunch was so-so. For dinner, we were able to reserve one of the two specialty restaurants (Lemongrass and Feathers) every day of our stay with Guest Services each morning. It was a little inconvenient that I couldn’t make >1 reservation at once and I couldn’t get the website to work either, but I was happy we didn’t have to eat at the buffet for dinner. Based on other reviews, it sounds like the reservation availability varies throughout the year. The food at the specialty restaurants was awesome. Best out of any AI I’ve been to, and they varied the menu throughout the week. I loved the high quality options as well, such as lobster, shrimp, crab, steak, duck, and lamb chops. BTW get the soup!! There was also impressive live entertainment every night at the Palms/Lemongrass. It got loud at points, so consider booking an early dinner if that bothers you. DRINKS: Awesome drinks, top shelf liquor in room and at bars, cocktail menus with a daily special offered every day. I definitely recommend the martini bar. We also loved the coffee bar with specialty coffee drinks. The only thing that would’ve been nice is having more of a main bar/lobby bar like other resorts have. There was a bar in the Palms buffet, but there wasn’t really many places to hang out nearby, and it felt kind of awkward to walk in from the back of the buffet. BEACH: Beautiful location, cannot go wrong. There were some cats outside, but we never encountered feces. They mostly stayed to themselves. No dogs. The vendors on the beach did try to get your attention, but they were not allowed to approach your chairs like they are at other beaches/resorts. Security did a good job of managing vendors. This was not a big deal to me, and it seemed like many guests appreciated the availability of goods/services. CLEANLINESS: Generally the food areas were very clean. There were a couple birds in the corner areas of the open air restaurants, but there’s really not much you can do about that. One area of improvement would be more efficient pick up of dishes from the rooms. It appeared that cleaning staff would stack dishes outside and leave them to be picked up for later, but it took a long time for this to happen. Our room was consistently tidied twice a day. It wasn’t the best cleaning we’ve ever had at an AI, but it got the job done. More attention to the shower floors and general organization would be ideal. We also did have an odor problem in our bathroom after it rained, but maintenance promptly dealt with it. We were also told they would let us move rooms if need be, but the smell went away. ACTIVITIES: This is not a party resort by any means, and that was fine by us. We are a young couple but still found plenty to do. We were a little disappointed about the lack of people playing beach volleyball, but that’s ok. We loved being able to do free snorkeling excursion, the sunset catamaran with swimming (no snorkeling unfortunately) in the caves, water skiing, sailing, and scuba diving. The activities alone added several hundred dollars worth of value to our stay, and these inclusions will probably convince us to come back. If you are looking to do water sports, I recommend checking in with the employees each day to see when lessons are happening. The sports complex was great as well. There was daily pickleball and tennis. I recommend going across the street and checking the schedule for things that may not have made it onto the main schedule. The spa was also great! We had an awesome couples massage, then we got to relax in a small heated pool. The only thing that would’ve made it better would be glasses of champagne. There were also massage options for $1/minute on the beach off resort, but we didn’t go. ROOM: This is where CSA shows its age a little bit. The rooms are on the smaller side, and there is no tub/jacuzzi. Every room has a nice balcony, though. The room was great for our purposes, but I don’t think the upgraded rooms would be worth it, unless you’re really interested in being slightly closer to the beach. We could still see the ocean from our balcony in our garden view room. Our room was one of the closest to the main road, and we were not bothered at all by road noise except once when a siren went by. Our mini bar was not stocked regularly unfortunately with one request not fulfilled, but the initial stock up plus one request was plenty for our stay. GENERAL: The resort is decently big, but it takes less time to walk places than it seems from the map. The numbering system for rooms is confusing and we got a little lost on the first night, but that’s okay. There was a lot of construction happening since we were there in the off season. This was fine and expected. However, you could hear construction noise from the beach occasionally. If these kinds of things bother you, I’d suggest not booking during the off season. The pools were small, and the swim up bar was a little sad. If you’re looking for a nice pool, this is probably not the resort for you. We are 100% beach people so this did not bother us at all. SERVICE: I’m really surprised by how others talk about the service in other reviews. Of course not every person gave 100% great service, but we were well taken care of. I also don’t require someone to be cloyingly enthusiastic about fixing me a drink. It’s Jamaica, expect to be on island time. Overall, I totally see why half the guests were returners.

My husband and I went for 4 nights in August 2025. We had a beautiful time. The resort is absolutely beautiful. The beach is so spread out there’s a lot of room. No one is on top of you. You have plenty of space the water is absolutely gorgeous. We have been to Jamaica well over a dozen times And stayed in Negril every time and the beach is just one of the most beautiful we’ve seen and we’ve traveled all over the Caribbean and Mexico. I gave it a 4 star because some of the staff is not very nice. They give you attitudes. The food was not that good. No beach service they give you a red flag and it is just ignored. One day we asked the bartender why is no one coming she said it’s slow season so no beach service. The bar on the beach in front of the room we stayed in was closed as well. The pool bar was dirty stuff was floating in it everyday and not all the restaurants were open you had to walk really far to get to a restaurant especially breakfast in the morning because Patois was closed and we were in room 4121 a Beachfront Veranda Suite great room which is right by Patois so we did a lot of walking down to the Palms restaurant to eat breakfast. We loved the location perfect room. We walked right out onto the beach. The sunrise and sunsets are so beautiful and the beach and water are so beautiful too it was breathtaking the resort. Had a very tropical feel not modern. The pool bar was next to our room and so was Scotch Bonnet which had good choices for lunch. Feathers was also by our room we did not like the food. When we walked in to be seated the whole staff we’re sitting in chairs and staring at everybody as everyone walked in with attitudes. We personally didn’t like the food so we never went back there. The 4 nights we stayed there we went out 3 of them to eat. I would recommend the Rock House highly it’s a beautiful restaurant and hotel on the cliffs. They have great food. Overall, we loved the resort you had a lot of room, it is romantic and quiet if that is what your are looking for aside from all the walking it is worth it. I just wish some of the staff in the restaurants and at the bar were a little bit nicer because we love the resort and everything should be open when you’re paying for it and you go there and there’s a restaurant closed bars are closed that shouldn’t be whether it’s high season or low season especially when you’re paying for it. 🏝️