The Buccaneer Hotel

We returned to the Buccaneer for our 1st wedding anniversary and it was still just as magical as the day/week we got Married there. Staff/service is incredible; the food and amenities are great, the worst part of the trip was when it was over. We can't wait to return for...

We returned to the Buccaneer for our 1st wedding anniversary and it was still just as magical as the day/week we got Married there. Staff/service is incredible; the food and amenities are great, the worst part of the trip was when it was over. We can't wait to return for anniversaries to come!

There’s a part of me that doesn’t want to review The Buccaneer because of the lyrics of an Eagle’s song…”Call someplace paradise, kiss it goodbye”. The Buccaneer on St Croix is truly a paradise for my husband and me. This was our 15th return trip and, as always, it didn’t...

There’s a part of me that doesn’t want to review The Buccaneer because of the lyrics of an Eagle’s song…”Call someplace paradise, kiss it goodbye”. The Buccaneer on St Croix is truly a paradise for my husband and me. This was our 15th return trip and, as always, it didn’t disappoint! So many things make the Buccaneer special. The grounds are so well maintained and beautiful; the views are gorgeous! I spend early mornings on our patio watching darkness turn to light over the ocean. It creates a peace and calmness that can’t be described. The beaches are incredible! Smooth sand that is groomed/cleaned every morning. The (at least) ½ mile stretch of Grotto beach provides the perfect walk to explore sea shells and collect sea glass memories. And amazingly, we usually had the beach walk to ourselves. My husband loves to snorkel! They provided fins and he walked easily into the ocean from the two beaches to snorkel every day…seeing colorful fish, turtle, a sting ray and beautiful coral! I think there are about 125 rooms; but, incredibly, we never feel “crowded”! Sometimes you have a section of the beach or the pool to yourselves. It amazes me that Elizabeth Armstrong (the owner) hosts a weekly reception (in person) complete with punch, wine, appetizers and entertainment. She and other staff provide a warm welcome and opportunity to meet other guests, if you so desire. If ask what is your favorite part of being at The Buccaneer, I would have to say it is the people…the staff! They all …management, the front desk, the “wait” staff, housekeeping and the pool attendants… are so welcoming and accommodating. The ones who have been there remember you and the new ones seek to get to know you. All wanting to help make your stay as pleasant as possible. Comfortable and cared for is the resulting feeling! Our prayer is that God will bless us so we can return again next year to the beautiful Buccaneer on St Croix! Thank You, Buccaneer!

Update: The Buccaneer reached out with a generous offer in recognition of our disappointment with the room. They deserve 6 stars for customer service! Starting with the positive: Service is first class. Every staff member was attentive, friendly and professional. Food was delicious at all 3 restaurants and reasonable. Included...

Update: The Buccaneer reached out with a generous offer in recognition of our disappointment with the room. They deserve 6 stars for customer service! Starting with the positive: Service is first class. Every staff member was attentive, friendly and professional. Food was delicious at all 3 restaurants and reasonable. Included breakfast buffet was very nice. The location and amenities are beautiful and impeccably maintained. The beaches are especially beautiful and the cabana rental was very reasonable. On the downside two things: the condition of the room and the price. Part of the issue with the price is down to me not paying close enough attention to the details. Having booked a room in the main house I jumped at the opportunity to upgrade to a Deluxe Oceanfront room for what I thought was an extra $200/night. I failed to recognize the attractive rate only applied to the first of the 3 nights. It was $400+ for the rest. Also failed to read the small print of an 18% energy surcharge/night on top of taxes and fees. A very expensive mistake on my part. Doubly hard to swallow when the room itself was beyond disappointing. The furnishings were old, chipped and uncomfortable. The”closet” is a recessed space with a shelf and no doors. The bathtub was rusty. The door of the refrigerator cabinet was hanging off. The curtains were old, worn and dingy. The sheer kept sticking when trying to open it. (Gave up). The flat pillows on the bed were replaced when requested. The bed linens were clean and OK quality. The bed itself was old and OK for comfort. The room didn’t come close to offering value matching the extortionate rate (averaging $1,000/night). Our friends’ Deluxe Oceanfront room was equally dismal and disappointing.

The Buccaneer Beach and Golf Resort is our favorite place to go to in the Carribean. The resort, the location, and the service is fabulous. From the concierge, to the wait staff, to the managers and owner, everyone is truly happy to have us at their resort and are there...

The Buccaneer Beach and Golf Resort is our favorite place to go to in the Carribean. The resort, the location, and the service is fabulous. From the concierge, to the wait staff, to the managers and owner, everyone is truly happy to have us at their resort and are there every day with a smile on their faces and so willing to make sure our stay is perfect. This was our third time back and it won't be our last. This time we had another family couple join us on the trip. We had a tremendous time wading in the beautiful blue water and just relaxing on the beach or at the pool. There are also many water activities local to the resort making it easy to access. We celebrated our wedding anniversary while there on Valentine's Day and their attention to this made our day even more fun and special. A huge thank you to all the "Buccaneer family" who made this another memorable trip!!

Our stay at the Buccaneer was exceptional and the grounds, buildings, beach and views were stunning. The staff showed kindness, professionalism and gave us 5-star service. We had different entertainment each night, the food in each of their 3 restaurants was delicious and varied, and the bed was as good...

Our stay at the Buccaneer was exceptional and the grounds, buildings, beach and views were stunning. The staff showed kindness, professionalism and gave us 5-star service. We had different entertainment each night, the food in each of their 3 restaurants was delicious and varied, and the bed was as good as my bed at home. I enjoyed the cocktail party to meet the owner as well as her history/botanical talk about the grounds and buildings the next day. We had such a magical time. We are already planning our next trip back to the Buccaneer.

We had a lovely time at The Buccaneer. We were graciously given a suite upgrade, as we were on our babymoon and that was truly a nice gift. The beaches are impeccable, the pina coladas are delicious and food is very fresh. A few disappointing elements- we only received turn...

We had a lovely time at The Buccaneer. We were graciously given a suite upgrade, as we were on our babymoon and that was truly a nice gift. The beaches are impeccable, the pina coladas are delicious and food is very fresh. A few disappointing elements- we only received turn down service 1 out of the 4 evenings we were there, housekeeping frequently forgot different things (water, towels, etc.) and the front desk experience truly depended on who you received. Chartrise (?) checked us in and was absolutely delightful. The day before our last day, we asked for a late check out and front desk said no problem, then went back the next morning to exchange keys and the front desk representative said no without asking for my room number or looking into it at all. I was quite offended they didn't even look at the notes the other representative had left about the inquiry. I had to ask for the manager who, not happily gave us one extra hour. This really soured our entire experience, not that we were not granted extended time (they did give us 1 extra hour when initially were granted 2), but the staff was so rude about the inquiry in itself, when we originally were told it would be no problem. Other than the front desk staff, each staff member we encountered was friendly.

We were Island hopping and decided to visit St. Croix for a couple of days. Since we weren't sure where to stay I did a simple Google search and The Buccaneer came up as an option. I felt safe in booking this property because their website states that they are...

We were Island hopping and decided to visit St. Croix for a couple of days. Since we weren't sure where to stay I did a simple Google search and The Buccaneer came up as an option. I felt safe in booking this property because their website states that they are the in the Top 10% of Properties Worldwide on TripAdvisor. I thought that sounded pretty impressive and I felt safe in making a reservation. Also in reading the reviews, it also stated that they were number one of the six hotels in St. Croix. While all of this sounds great, our stay did not reflect this. On a positive note, both the room and the bathroom were definitely large which made for a comfortable stay. Every employee that we encountered was very friendly and welcoming. Where the negative comes in is that the room and the hallway corridors were dirty and in disrepair. What also bothered me is the free breakfast. There was definitely a nice selection of food, but the majority of the hot foods had become cold on the buffet. I believe the quality was pretty good, but you couldn't really tell because of the temperature of the food. The other thing that didn't sit right with me is that at the end of the meal the server, and I use the term very loosely, would bring a check in a bill presenter to your table. Although the bill stated zero was due, there was clearly an expectation that you should leave a tip. I don't mind tipping well for good service, but the server did nothing but bring my husband one cup of coffee. If you wanted a glass of water or juice you had to get it yourself from the buffet along with your food. There was no table side service at all, so why should we leave a tip? Of course we didn't want to be perceived as being cheap so we left a $10 bill every morning for zero service.

There is much to like about the Buccaneer. The views, the food, the landscaping, and the staff were all wonderful. Everyday included a free breakfast buffet at the Terrace Restaurant, with many items offered. The property is a bit hilly in parts, which is fine if you like a bit...

There is much to like about the Buccaneer. The views, the food, the landscaping, and the staff were all wonderful. Everyday included a free breakfast buffet at the Terrace Restaurant, with many items offered. The property is a bit hilly in parts, which is fine if you like a bit of a workout before breakfast; otherwise, the shuttle service was prompt. The concierge was very helpful with excursions, reservations, and general information. We stayed in one of the Ocean Front rooms, which was quite nice, with a rounded balcony overlooking the water. The property has three restaurants, and the food at all of them was excellent, if a little pricy. We ordered beverages for our little refrigerator from room service, which was handy. There were quite a few people playing golf on the golf course. There is a gift shot and a boutique on the property, and also a spa (which we didn’t use during this trip). I can’t say enough about the staff—they were all so friendly and helpful. There are two beaches (they might say they have three, but one is a little ways away and has no amenities). Mermaid beach is the nicest, with the most lounge chairs, tables and some umbrellas, too. The beach by Beauregards has some chairs and is less crowded; there is a reef just off-shore, so you get into the water between the two green buoys. The bar/restaurant is close to the beach. Some things that weren’t so good: We had one dinner at the Terrace Restaurant and the service was absolutely awful. We had a reservation, but it didn’t seem to matter; we were practically ignored. I had to get my own water from the bar. We waited for almost a half hour before we got menus. The food was good when we finally got it. The other two restaurants had good food, as well, but the service was a bit slow depending on time of day. They have three restaurants, but unfortunately, not all of them are open at once. The Terrace is open daily for breakfast but only Wednesday through Sunday for dinner; apparently, they don’t service any lunch there. The Mermaid Restaurant is open daily for lunch; they also have a beach menu, which is available daily for lunch. No breakfast, and they serve dinner only on Mondays and Tuesdays. Beauregard’s on the Beach is open for lunch Wednesday through Sunday, although the bar is open daily. No breakfast, and they serve dinner only on Fridays; however, their lunch ends at 6 PM, so if you like to dine early, you can go there for a late lunch and call it dinner. It would be nice to have more options for dinner, because if you don’t get a reservation, you could be out of luck, unless you have a car and can drive off the property (or you could take a taxi). Our TV in our room didn’t work very well at all—not a big deal, but it could be frustrating for some folks. We reported it, but no one came to check on it. I think it would be a cool idea to allow guests to rent a golf cart to get around the property, if they choose, but we were told they don’t do this. Just be prepared to walk uphill to breakfast and to the lobby (or take their shuttle). The balconies on the Ocean Front Rooms are nice, and furnished with two lounge chairs and a small table. We were wishing they also provided a small café table and two upright chairs, because we like to sit outside and have our coffee sitting up, not lying down. We felt there was room for this. We had a lovely time, and the only reason I include some of the above comments is because I look for things that could be improved (in my opinion).

Oh my goodness, The Buccaneer is fantastic! This was our first official retirement trip, and what a way to start. Of all the islands/resorts we have visited in the past, this is the only one my husband said that he would love to do a return visit (at least annually...

Oh my goodness, The Buccaneer is fantastic! This was our first official retirement trip, and what a way to start. Of all the islands/resorts we have visited in the past, this is the only one my husband said that he would love to do a return visit (at least annually I hope). We enjoyed the location of our ocean view room in the Great House. We enjoyed dinners at The Mermaid and The Terrace, the delightful daily included breakfast, the helpful and kind employees, the beach...and on and on. Even after reading all the great reviews, The Buccaneer exceeded our high expectations.

My husband and I loved our experience at this resort! The staff so friendly and accommodating. The beach beautiful, the food fantastic! The resort is in a hill overlooking the ocean. It is a tennis and golfing resort but we did t do any of that and still had a...

My husband and I loved our experience at this resort! The staff so friendly and accommodating. The beach beautiful, the food fantastic! The resort is in a hill overlooking the ocean. It is a tennis and golfing resort but we did t do any of that and still had a great time. The only thing negative I will say is that walking up the hill from the beach could be hard for people that are older as it is a steep hill. There is a van service you can call if you need assistance getting up the hill. But I highly recommend this island and this resort

We spent an evening having dinner at the Terrace restaurant. The service is excellent, and the views are gorgeous. The building is on top of a hill, overlooking the Caribbean Sea. The food was very good. Great wine and drink selections with a full bar. There was also live music...

We spent an evening having dinner at the Terrace restaurant. The service is excellent, and the views are gorgeous. The building is on top of a hill, overlooking the Caribbean Sea. The food was very good. Great wine and drink selections with a full bar. There was also live music on weekends. We had chicken lollipops, and excellent apple pecan salad and an outstanding seafood pasta. It's very romantic and I would highly recommend.

Elisa the front office manager is amazing. She is one of the reasons we extended our stay. The hotel has beautiful views. Amazing staff book your stay you won’t be disappointed. Mr. Clyde is also another amazing employee. Most luxury hotel on rhe island by far.

My husband and I spent a blissful second honeymoon at the Buccaneer Resort on St. Croix in the U.S. Virgin Islands. We were upgraded to a deluxe oceanfront room, complete with a welcome basket of chocolates, fruit and other goodies. The property is vast but meticulously maintained, from Mermaid Beach...

My husband and I spent a blissful second honeymoon at the Buccaneer Resort on St. Croix in the U.S. Virgin Islands. We were upgraded to a deluxe oceanfront room, complete with a welcome basket of chocolates, fruit and other goodies. The property is vast but meticulously maintained, from Mermaid Beach (where I had pina coladas and shrimp tacos) to the main building. Everyone there was very gracious and friendly. Our room had a comfortable bed that my husband described as as big as the state of Nebraska. On this trip, which was our first time to St. Croix, we also sailed with Buck Island Charters to Buck Island, a national park with a white sand beach that resembles powdered sugar and that was described as one of the best beaches in the world by National Geographic. At the resort, my husband enjoyed a round of golf, and I enjoyed a massage at the spa. We ate delicious seafood at the resort's three restaurants: the Terrace, the Mermaid, and Beauregard's on the Beach. I discovered two new-to-me and delicious drinks: the painkiller and the lime in the coconut, which tasted like key lime pie. After-dinner entertainment included graceful fire dancers. The owner of the resort hosted a welcome cocktail party at the old sugar mill, complete with local stilt dancers. Full disclosure: The trip was very expensive, but worth every penny!