Cozumel Palace

Rafael E. Melgar Km 1.5, Cozumel

View All Pictures

9.4

Excellent 298 reviews

5-star hotel

All-Inclusive Outstanding service from staff Beautiful location and amenities

Ask about this hotel

Get AI-powered answers about amenities, dining, activities, and more.

About Cozumel Palace

Luxurious Oceanfront Resort
Located in a prime oceanfront spot, Cozumel Palace offers a perfect blend of family-friendly activities and serene spa treatments.

Dining and Recreation
Indulge in culinary delights at the resort's 4 restaurants, stay active in the modern fitness center, and unwind by the pools or with the daily activities. In the evenings, sip on cocktails at the bars, join themed parties, or relax in the guestrooms with double spa baths.

Adventure and Exploration
Explore the nearby Palancar Reef, go deep-sea fishing, or try snorkeling and diving. With on-site car hire and a travel agency, discovering the area is convenient. Plus, enjoy complimentary access to sister hotels in Cancún, excluding Le Blanc.

Book your stay at Cozumel Palace now for an unforgettable experience!

As though lifted from a dream, the luxurious, all-inclusive Cozumel Palace emerges, its stunning beauty enhanced by the mesmerizing blue waters of the Caribbean Sea. It is a paradise for lovers seeking an extraordinary honeymoon experience and adventure enthusiasts who revel in diving and snorkeling.

Experience True Luxury

Cozumel Palace is not just a resort – it’s a multi-sensory experience that is sure to captivate. From the moment you step onto the property, the attention to detail is evident. The lavish surroundings, the friendly staff, and the top-notch service are all designed to provide a remarkable experience that is simply unparalleled.

Embrace the Fun

There’s never a dull moment at the Cozumel Palace. Adventure lovers will be thrilled by the world-class diving and snorkeling opportunities that the resort offers. The vibrant underwater world of Cozumel is just a stone’s throw away, offering a kaleidoscope of color and marine life that is sure to leave you in awe.

Perfect for Honeymooners

The Cozumel Palace is a haven of romance and tranquility. The resort is ideal for honeymooners looking for a romantic escape. The luxurious accommodations, the breathtaking views, and the serene atmosphere make it the perfect setting for newlyweds to celebrate their love.

Conclusion

Whether you’re a couple seeking a romantic getaway or an adventure lover looking for your next thrill, the Cozumel Palace has something for everyone. Come and discover the magic of this stunning resort, where luxury and fun are not just promises – they’re a way of life.

Rooms at Cozumel Palace

Sign up to see exclusive pricing — unlock member-only rates and deals at this resort.

Lower prices Travel agent support Save & compare hotels Exclusive deals

Select dates above to see available rooms and pricing.

Reviews from Couples

9.4 298 reviews

Cozumel Palace A++

Exceptional · Feb 2026

Excellent experience, services were excellent, staff was friendly and welcoming, facilities and property were clean and welcoming. Small resort feeling. Special recognition to Ivan at the Gondola. He is first class all the way. Made our dining experience first class every time. Marta, the morning hostess at the breakfast buffet is always welcoming and pleasant. Welcomed us by name every…

Fantastic place to vacation for everyone including Divers.

Exceptional · Feb 2026

Outstanding Service. The staff is very friendly - they call you by name. The spa is wonderful. The weather was an issue this year as our dives were canceled a couple of days. Need another dive boat as I heard they were full on a couple days. We have been coming here for years with our family and friends and…

Romantic Dinner a must

Exceptional · Feb 2026

The Romantic Dinner is a must if you're there with that special someone. Baldo played a fantastic medley of Romantic tunes on his violin that took the night to the next level. Gracias Baldo.

Enjoy your evening

Exceptional · Feb 2026

Wonderful atmosphere, great staff including Efrain, Jose, Eddie, Alexander, Victoria, and Jesus who attended to every detail of our meal. , making delicious suggestions for our amazing evening.

Birthday stay

Exceptional · Feb 2026

Fantastic service, excellent staff, great views, loved to have a heated pool. Perfect Location. I would say the staff is happy and that reflects in their service and how they make guests feel, warm welcomes.

Not long enough!

Exceptional · Feb 2026

Like always, vacations are too short. The cozumel palce staff made our stay wonderful. They went out of their way to make us feel at home. Always attentive and super friendly. Can't wait to go back again!

Great vaca

Exceptional · Feb 2026

Fantastic service, food and atmosphere. Excellent service from bell boys, waitresses, bartenders, maids, room service, spa and just everyone. They treat you like family. If you want to party or relax, The Cozumel Palace is the place for you.

Relaxing get away

Exceptional · Jan 2026

We just finished a two week stay. We have made several visits to Cozumel Palace. It is the pampering from the staff that keeps us returning. We have never encountered an unenthusiastic attitude. Some of the staff that made a fantastic impression were : Breakfast-Martha, Henri, & Fili Pool waitstaff- Alan, Perla, Jorge & Jairo We enjoyed the evening entertainment-especially…

Wonderful time and wornderful staff1

Exceptional · Jan 2026

We had a great time! Smaller resort. Good for kids and adults. The food at Gondala and Momo was our favorite. Pool staff and pool concierge (emmanuel) was awesome! anything you needed! the spa is nice and quieter and since its smaller n size you get a lot of attention. Argelia had me 3 times. I like getting the same…

Cozumel Palace – Feels Like Coming Home

Exceptional · Jan 2026

This was our second visit — and somehow it was even better than the first. My husband and I truly feel like this resort is our home away from home. What makes CP so special is the laid-back, relaxing atmosphere. Every single day feels peaceful, easy, and stress-free. But the real magic? The staff. They don’t just provide service — they make you feel like family. Every team member we encountered was warm, welcoming, and always asking how they could make our stay even better. There are so many wonderful people who made our vacation unforgettable: • Maria at the omelet station at breakfast — such a great way to start every morning • Reyes at the pool bar — always taking care of us with a smile • Perla at Flamingos for lunch • Argenis at Gondola • Marie and Yanet at the spa — we had two massages, and they were outstanding! We specifically went back to them because they were that good. We also had an amazing group at the lobby/Flamingo’s bar who truly made our evenings special: • Rodri — super friendly and even convinced me to try Komos tequila! • Javier and Manuel — they kept everything fun and lively On our last night, they turned the evening into a celebration with lots of laughs and great memories. But the most surprising and touching moment came from Miguel at the breakfast buffet. On our first morning, he came to our table and said, “Hello Mike” (my husband). My husband asked how he knew his name. Miguel told us he remembered us from our visit over two years ago — and even remembered we were celebrating my husband’s birthday. He was absolutely right. We were stunned. That level of care and memory is exceptional customer service, and Miguel alone is a reason we’ll keep coming back. We also want to recognize the customer relations team. When we had to change our flight home because of a winter storm heading to the U.S. East Coast, they acted immediately. They helped adjust our transportation, got us on the first ferry out, and made sure we could get home safely before the bad weather hit. That kind of support takes so much stress off travelers. We truly cannot say enough about how much we love Cozumel Palace. The people, the atmosphere, the service — it all comes together to create a place that feels personal and special. We’ll absolutely be back next year. 💙🌴

Great rest!

Exceptional · Jan 2026

A place to rest, walk, snot quell, and eat well… snacks to top up! Very safe, impecable clean with luxurious service hotel, and amazingly friendly. Walk, snorkel, swim, and eat well. Good shows and dancing.

Happy place.

Exceptional · Jan 2026

Another wonderful experience with great food, drinks and entertainment. By far, the friendliest and most attentive staff. Great rooms, updated amenities in the lobby and restaurants, conveniently located. It is truly a home away from home.

Great resort, super attentive staff, fun snorkeling at the resort, nice room and comfortable bed!

Excellent · Jan 2026

Breakfast was great!

Could improve: Strangely enough that food tasted fine, the temperature of the food was often warm but not hot. I mentioned it to the staff and they were going to follow up…

Dinner at Momo

Exceptional · Jan 2026

Efrain was very friendly and professional as a server for us at Momo. He was willing to answer questions and was very accommodating to our requests. We look forward to having another meal at Momo.

The perfect place to do as much or as little as you want

Exceptional · Jan 2026

We just finished a lovely 9-night stay at the CP. It was our second stay, but the first was about 15 years ago. The hotel was renovated in the last 18 months and the designers did a lovely job. As before we appreciated our large room with the double jacuzzi tub. I have to say the service was exceptional. Our room was tidied up at least twice a day, and the clothes we left out were folded neatly for us. All of the servers we had in the restaurants and bars were warm and friendly. I want to especially mention Ivan, Bryan, and of course Martha with her warm hugs! The food was very good but I have to say the desserts were truly exceptional. So beautifully presented as well as delicious. I have had mango and sticky rice any number of times at Thai restaurants but the one at Momo was the best ever. My advice is, don’t skip dessert. I was also delighted that the coffee shop in the corner of the lobby has chocolates anytime day or night, and they’ll fill a bag for you to take back to your room. We snorkeled a number of times in front of the hotel. A few days it was too rough to go in, but that is the advantage of a longer stay. On our last day I went in for a snorkel. I wasn’t seeing anything new, so I decided to head back in when a huge 4’ stingray swam about 20’ under me! I also saw four smaller southern yellow stingrays. There is a nice variety of colorful tropical fish to see as well. The only complaint we had is the same others had - the vacation club salesmen are too aggressive and keep coming back to ask you to reconsider after you have already said no. It was awkward and annoying to have to avoid them. Luckily they gave up after a couple of days, but it did diminish our experience somewhat. I’d like to also mention that the entertainment provided was very enjoyable and included some very talented dancers and singers. If you want to see it, coordinate your meal reservations so you don’t miss it as they are usually performing sometime between 6:30 and 8:00 pm. We really enjoyed our stay!

High quality small resort, would go again!

Exceptional · Jan 2026

Loved celebrating our anniversary at Cozumel Palace. This was the 3rd of the palace resorts we have been to and the quality was excellent! Pros: -Amazing food, accommodated easily for gluten free. We planned to eat off resort some but ended up staying for all dinners as the restaurants were so good. Green chili enchiladas 10/10. Carmita was a very…

Great stay but watch the Vacation Specialists, like little pit bulls

Great · Jan 2026

Really nice property, well maintained, staff in the restaurants, bar's, cafe, front desk, housekeeping / concierge, were so kind, courteous & helpful. The "Vacation Specialists" were not so polite. From where I come from - no means no. Repeatedly I was asked what my excursions, my plans etc. When I travel, I plan my trip. I didn't need to spend…

A Cozumel Dream

Exceptional · Jan 2026

Our favorite place on Cozumel… the absolute BEST staff by far! Emmanuel at the pool is spectacular. He is attentive, kind and genuine. A true gem for sure. They are lucky to have him on staff. Victoria at Momo is a definite must see as well. She’s just so darn wonderful. Martha is a staple and you just feel like…

Something (or Everything) for Everyone, with One Caveat

Exceptional · Jan 2026

This was our first time at a Palace Resort--we (2 adults, and our three kids, ages 21, 20 and 20) chose it because we were interested in diving in Cozumel--and we loved the experience. The staff is extremely nice, attentive and professional (a huge shout out to Juan, at the main and pool bars, and to the diving crew), the…

paradise

Exceptional · Jan 2026

All was fantastic! We are italians and the italian restaurant was a very wonderfull surprise We’ll come back for sure!!

A lovely, relaxing week!

Exceptional · Jan 2026

We had a really lovely, relaxing 1 week vacation here. The room was spacious enough for our family (2 adults, 2 teens) and well serviced every day. The resort is small but nicely decorated and well layed out. Restaurants were good. Reservations were easy to do on the app. Food was generally quite good. The buffet selection gets repetitive after…

Amenities & Facilities

Health or beauty spa nearby Clubhouse Fitness facilities (surcharge) Non-smoking rooms Air conditioning Swimming pool Restaurant Room service Family rooms Lift / Elevator Luggage storage Safety deposit box

Check-in: 03:00 PM

Check-out: 12:00 PM

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information. In an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. If this is not the case, any previous payment shall be deemed invalid, and full payment for the reservation shall be charged at check-in. Guests who book four nights or more will get $250 USD in Resort Credit. A 16% service fee applies to services paid with Resort Credit. Maximum Spa credit allowed to redeem $50 USD. Other terms and conditions may apply. All promotional benefits are subject to change or may be suspended at any time without prior notice. These promotions are not transferable to guests in other rooms. Information is subject to change without prior notice. Other terms and conditions may apply. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Location

Open in Google Maps

More resorts in Cozumel

View all →

The Explorean Cozumel

8.8

Great 253 reviews

All-Inclusive

Cozumel, Mexico

Nestled on Mexico’s largest island, The Explorean by Fiesta Americana redefines the honeymoon experience with a perfect blend of relaxation, adventure, and a touch of majestic charm. This unique hotel, maintaining the high standards of quality and service associated with Fiesta Americana, introduces an adventurous style exclusive to the Explorean…

View Resort →

The Westin Cozumel

8.4

Good 403 reviews

All-Inclusive

Cozumel, Mexico

Nestled in the northwestern corner of the idyllic Cozumel island, The Westin Cozumel stands as a beacon of luxury overlooking the turquoise waters of the Caribbean Sea. Situated on San Juan Beach, this tropical haven offers honeymooners an unparalleled retreat surrounded by lush vegetation. Conveniently located, Cozumel International Airport is…

View Resort →

Melia Cozumel

8.4

Good 409 reviews

All-Inclusive

Cozumel, Mexico

Step into a world of charm and luxury at Melia Cozumel, a delightful all-inclusive hideaway nestled along the sun-kissed shores of the Mexican Caribbean. Boasting a long, shallow sugar sand beach that invites wading and swimming, this beachfront resort is a haven for honeymooners seeking the perfect blend of relaxation,…

View Resort →

Cozumel Palace

Ask about this hotel

About Cozumel Palace

Experience True Luxury

Embrace the Fun

Perfect for Honeymooners

Conclusion

Rooms at Cozumel Palace

Reviews from Couples

Cozumel Palace A++

Fantastic place to vacation for everyone including Divers.

Romantic Dinner a must

Enjoy your evening

Birthday stay

Not long enough!

Great vaca

Relaxing get away

Wonderful time and wornderful staff1

Cozumel Palace – Feels Like Coming Home

Great rest!

Happy place.

Great resort, super attentive staff, fun snorkeling at the resort, nice room and comfortable bed!

Dinner at Momo

The perfect place to do as much or as little as you want

High quality small resort, would go again!

Great stay but watch the Vacation Specialists, like little pit bulls

A Cozumel Dream

Something (or Everything) for Everyone, with One Caveat

paradise

A lovely, relaxing week!

Amenities & Facilities

Check-in & Check-out

Important Information

Location

More resorts in Cozumel

The Explorean Cozumel

The Westin Cozumel

Melia Cozumel