Secrets Huatulco Resort & Spa

This is our favorite place to go and unwind. We love the location, the weather, and the relaxing vibe. We fell in love with this place about 4 years ago and have not gone anywhere else. This was our 9th trip and we are already booked for October. The service is top notch and a few people have made our time extra special. First off, Matilde making my latte perfect every morning ( and sometimes afternoons) her smile listens up the cafe. The hostess at the buffet ( I cannot remember your name even though you remember ours all the time) and Nathalie at the fresh Asian station are outstanding. The beach is incredible and the service has always made us feel like VIP'S. Special thanks to Evangelina for the most amazing service and for the special drinks one day. Hector for his creation with the pineapple to hold our delicious drinks. We can never forget our favorite restaurant Bordeaux, from the hostess , to the best server Amayrani and you can't forget Chef Lily. I could have the French onion soup everyday! Spice was also a favorite and we are always greeted by the manager Wilian, hostess Vanessa and the servers Daniel and Alejandro. The entertainment crew is incredible and always is asking us if we want to be involved... especially in beach volleyball! Loved our sailing adventure and the daily aqua aerobics/stretches. Turn down service was incredible. Cheers to all of the Secrets team and we will see you again very soon.

This was our first time at the resort and we will definitely come back. This resort is very clean and the service is outstanding. All of the staff went out of their way to ensure that our stay was enjoyable. We did have a couple minor issues that came up during the week but they were taken care of very quickly after bringing it to the staff’s attention. The food was excellent at all of the restaurants. Eduardo, Carlos, Mayra and Andrea went out of their way to consistently provide exemplary service for breakfast and lunch at the Market Café. Eduardo and Carlos even took the time to patiently help us improve our Spanish speaking skills. The Oceana and Castaways were our favorite dinner restaurants. Here Celeste and Jesus provided top notch service. Great resort, location and weather Was a very relaxing week. Thanks for the memories.

This was a wonderful resort. It took a little bit to figure out the layout but once you do, it was all smooth sailing. Enjoyed the very large pools and loved the fact that they actually followed through with freeing up sunbeds that were saved but not used within a certain amount of time. Food was great and the weather was hot. Awesome vacation.

Our second stay at Secrets Huatulco was absolutely incredible, and once again, Castaways stood out as our favorite restaurant on the entire property. From the moment we arrived, it felt like coming home. We were so happy to see familiar faces—Ivonne and Stefany—still there, which made the experience even more special. We enjoyed every single breakfast and most of our lunches at Castaways, and each visit was consistently outstanding. Ivonne, the manager, truly goes above and beyond. She is warm, welcoming, and incredibly organized, ensuring everything runs seamlessly. She made our trip unforgettable by arranging a beautifully decorated birthday lunch for us—such a thoughtful and memorable touch. Stefany, the hostess, greeted us every day with a genuine smile that set the tone for a wonderful dining experience. Her positivity and kindness never went unnoticed. The entire team deserves recognition—Heidi, Gabriela, Ruben, Alexis, Adilene, Rodrigo, Sergio, and Erick all provided exceptional service. Their attention to detail, friendliness, and dedication made us feel truly valued every time we dined. And of course, the food—Chef Gabriel delivers excellence in every dish. Everything we ordered was fresh, flavorful, and beautifully prepared. The view from Castaways is absolutely breathtaking, with stunning sights of the beach and ocean that make every meal even more memorable. Castaways is more than just a restaurant—it’s an experience built on outstanding service, incredible food, and a team that clearly takes pride in what they do. We can’t wait to return again!

We had a fantastic week at Secrets Huatulco in March 2026. Room, food, drinks and service were all perfect. The first part of our time there, the ocean was wild – still beautiful but the waves were dangerous. This gave us time to enjoy the clean, warm pools and explore the resort. Once the ocean calmed, we could swim and snorkel and walk on the shore. Many recommended water shoes for the coarser sand, but we didn’t find the sand too rough. Water shoes are nice because the sand gets very hot though. Staff at the resort are amazing. Everyone goes above and beyond. We especially remember Antonio at the Italian restaurant Cin Cin. Wow – he is so efficient. Maybe he teaches the other staff as they are all amazing. Our room category was preferred only because that was all that was available at the time of booking. We didn’t find that this gave much for extras except for a top floor room and an extra concierge service. We had a quiet room in building 4 but I think if we had been in a building on the other side of the resort, the noise from the ice making machine would have been a problem. There was one evening that an event on the pool patio area went on until after 11 p.m., but otherwise it was quiet. We did not go to any of the shows in the theatre because we tried to attend one and the volume was too loud for us. We loved the music by the guitar player at the pool area around 4:30 on March 18. We took a taxi to Playa Entrega one morning and snorkeled and another day we took a taxi to Bocana and walked the beach. Truly the beach at Secrets was wonderful and we were glad to have that beach as our main place. We did get a beach chair early – around 6:30 to 7 a.m., mainly to get a chair under a palapa. It was nice to walk out in the morning and see the birds. The welcome lady on the Nexus transfer bus to and from the resort is phenomenal. So welcoming when we arrived and cheered us up when we were leaving. I wish I knew her name. Loved our relaxing holiday! Thank you Secrets Huatulco. We look forward to returning.

As expected the service and the personal attention we receive at The Secrects Haultuco is exceptional! Last night(Wednesday Apr-8) the team at Oceana really went above and beyond! As a vegetarian, they offered us a special meal and it was phenomenal! Starters, soup, salad and the main course. Monserrat the hostess, and Mitsury suggested this service for us and Chefs Emilio & Naydelin executed the meal to perfection! The attention from Mitsury was spot on and we did not have to ask for a thing! AMAZING! Thank you to Kenia for coordinating, and the team for perfect execution! We loved it!!

Our time at Secrets Huatulco was fabulous! Our rooms were clean and spacious! The pools are large and we never had trouble finding a spot by the pool. The placards were all delicious. Our waitress Amayrani was one of the best. I want to commend the chef as well Chef Livy for the great meal and presentation at the Bordeaux restaurant. Our front desk service was excellent as well, helping us resolve any issue we had. Room service and turn down service was greatly appreciated. Great resort. We will definitely come back again.

We had an absolutely fantastic stay at Secrets Huatulco and truly didn’t have a single bad experience. The food was excellent across the board, and while the resort is a bit older, it is very well maintained and incredibly clean. Everything felt comfortable and cared for. What really made our trip special was the staff. A big thank you to Carlos (with the blue bands), who was fantastic, and to Andrea, who greeted us every morning with a warm smile—it really set the tone for our days. One of the highlights of our trip was the romantic lobster dinner on the beach. It was such a memorable experience, and we’re very grateful to the team who made it happen (sorry we didn’t catch your names!). We also really appreciated the housekeeping staff, who added such thoughtful touches to our room, including beautiful rose petals on the bed and around the sink. Overall, we couldn’t have asked for a better experience. Thank you to everyone at the resort—we’re already looking forward to coming back!

We had been to Secrets Huatulco in 2013 and loved it but never went back again till this March. Once we arrived we were reminded of all the things we loved about it the first time. If you like it hot then you'll love it there. Its older now but still lovely. The Spa has an amazing ocean view. Every interaction we had with any and all of the staff was great , amazing people. Housekeeping was great, landscaping very well kept and the pool areas even being older were very very well maintained. We loved it so much that we have made plans to go back in October, possibly Dec and for sure March of 2027. Very good experience. The Staff at CoCo Cafe were great. The ladies in Market cafe were amazing. Shout out to our House keeper for Room 5106 Doris. "Your Great" and also to Regina in Member services "You also are great and we are Thankful for you being our Rep. Overall a very excellent trip

In general, a positive experience. Food was generally good, with a couple exceptions. Castaways steak was overdone and tough, Castaways ‘preferred club’ à la carte breakfast was slow and server unhappy. We are not ‘foodies’ though. Two of our 4 members experienced food poisoning symptoms (Vomiting, diarrhea) during our stay. One was speculated to be from lunch sushi at the Marketplace Buffet, the other was from lettuce salad bar at the Cin Cin (Italian) restaurant. Other negatives: not enough shaded chairs, especially around the pool. Reserving chairs early AM by placing a towel or book on them became the norm, despite the resorts ‘no saving’ chairs policy. There seemed enough deck space…. purchasing additional chairs or umbrellas seems like a simple fix. Room had an amazing view, but was loud in evening from live entertainment, a request for quiet rooms could not be met. Positives…as mentioned food generally good, Pickleball court next to the pool was fun, but made errant shot recovery difficult. Hope we didn’t wake anyone with 7:00 pickleball. Activities tennis/ pickleball coach Alejandro was amazing, service at lounge chairs (pool and beach) great. Weather perfect. No biting insects that we noticed, beach swimmable (except for 2 of our 10 days), bed comfortable, resort clean. Recommend: Yes. Go again? Probably not, but that’s because we are explorers and would like something different. Not quite a 5 star review due to the issues mentioned.