Secrets Huatulco Resort & Spa

We had an absolutely fantastic stay at Secrets Huatulco and truly didn’t have a single bad experience. The food was excellent across the board, and while the resort is a bit older, it is very well maintained and incredibly clean. Everything felt comfortable and cared for. What really made our trip special was the staff. A big thank you to Carlos (with the blue bands), who was fantastic, and to Andrea, who greeted us every morning with a warm smile—it really set the tone for our days. One of the highlights of our trip was the romantic lobster dinner on the beach. It was such a memorable experience, and we’re very grateful to the team who made it happen (sorry we didn’t catch your names!). We also really appreciated the housekeeping staff, who added such thoughtful touches to our room, including beautiful rose petals on the bed and around the sink. Overall, we couldn’t have asked for a better experience. Thank you to everyone at the resort—we’re already looking forward to coming back!

We had been to Secrets Huatulco in 2013 and loved it but never went back again till this March. Once we arrived we were reminded of all the things we loved about it the first time. If you like it hot then you'll love it there. Its older now but still lovely. The Spa has an amazing ocean view. Every interaction we had with any and all of the staff was great , amazing people. Housekeeping was great, landscaping very well kept and the pool areas even being older were very very well maintained. We loved it so much that we have made plans to go back in October, possibly Dec and for sure March of 2027. Very good experience. The Staff at CoCo Cafe were great. The ladies in Market cafe were amazing. Shout out to our House keeper for Room 5106 Doris. "Your Great" and also to Regina in Member services "You also are great and we are Thankful for you being our Rep. Overall a very excellent trip

In general, a positive experience. Food was generally good, with a couple exceptions. Castaways steak was overdone and tough, Castaways ‘preferred club’ à la carte breakfast was slow and server unhappy. We are not ‘foodies’ though. Two of our 4 members experienced food poisoning symptoms (Vomiting, diarrhea) during our stay. One was speculated to be from lunch sushi at the Marketplace Buffet, the other was from lettuce salad bar at the Cin Cin (Italian) restaurant. Other negatives: not enough shaded chairs, especially around the pool. Reserving chairs early AM by placing a towel or book on them became the norm, despite the resorts ‘no saving’ chairs policy. There seemed enough deck space…. purchasing additional chairs or umbrellas seems like a simple fix. Room had an amazing view, but was loud in evening from live entertainment, a request for quiet rooms could not be met. Positives…as mentioned food generally good, Pickleball court next to the pool was fun, but made errant shot recovery difficult. Hope we didn’t wake anyone with 7:00 pickleball. Activities tennis/ pickleball coach Alejandro was amazing, service at lounge chairs (pool and beach) great. Weather perfect. No biting insects that we noticed, beach swimmable (except for 2 of our 10 days), bed comfortable, resort clean. Recommend: Yes. Go again? Probably not, but that’s because we are explorers and would like something different. Not quite a 5 star review due to the issues mentioned.

My wife and I travel often. This is probably the most picturesque of any of the resorts we have stayed at. The resort is in the process of remodeling the rooms. The staff works tremendously hard to keep the resort immaculate. The service is not what we have come to expect from other all inclusive resorts. It was somewhat spotty and almost non existent around the pool. The only two restaurants that have really good food is Castaways and Oceana. The Italian was very disappointing. Spice was okay but I have to say their Sushi was amazing. Be aware that though all rooms face the ocean they all do not have ocean views. The first floor of building 6 is all obstructed by trees and foliage. The same is true of building 5. All in all we had a great stay at this resort and the cost was very reasonable.

Just returned from our second 2 week visit at Secrets Huatulco, and already planning on our next visit. Yes this resort is in need of a refresh, but if you watch they are working every day at doing this. They were changing out some of the tiles in the pools this week as well as repairing the pizza oven. Some of the rooms in building 5 & 6 have been updated as well. For those who think this resort is over priced I’ll remind you that this is the lowest priced Secrets they have, and once a refresh is completed the price will reflect that. We are UVC members so put check in was done in the UVC lounge. Our rep Regina was wonderful. We helped us get a room in the location we requested, and booked our Hibachi meal. She checked in with us every day, even on her days off. We found the food ranged from good to excellent. I had an issue with a meal not being hot and it was quickly replaced when I pointed it out to the server. If something is not right, let them know. Don’t come here and complain after the fact, if you do nothing at the moment. One evening I requested a variation a menu item. They custom made my meal as requested without complaint. We did not use room service during our visit. They are trying to limit the towel game. While there they started only allowing 2 towels per room, and you had to sign for them in the morning. I also witnessed the attendant taking photos of saved loungers and returning to remove the items. Will it help? Who knows but at least they are aware and are trying to fix things. People being people, I doubt anything will work. You sign an agreement at check in that you won’t participate in the saving of chairs but it still happens. They could have double the number of loungers and palapas and people would still hog more than 1 per person. We are beach people and never had trouble finding a chair at the beach. But I’m an early riser, and stay at the beach, only leaving for breakfast, lunch or a walk. It was a nice touch yo be able to get a coffee from an urn at the Barefoot grill early mornings. The views from the rooms is stunning. The rooms are dates, but they are clean and the beds comfortable with good linens. We love the red light instead of trying to put out a do not disturb sign. Our room was cleaned every morning, and we received turndown service in the evening. The shower was a lovely rain head, and there was never an issue with water pressure or temperature. We did not use the Jacuzzi tub in the room. There are few beach vendors, those that are there are not pushy, a no gracias and they move off. We were disturbed tho that some of the ones that sell fishing or boat tours were sitting / lying on the loungers in the shade. We thought there were fewer options for evening entertainment in the Sky Bar compared to last year. One evening was supposed to be a sax player, but it was a DJ. Spa. We treated ourselves to a couples massage and the hydrotherapy circuit. The spa is not owned by Secrets or Hyatt but will include this here, we enjoyed the treatments but after the hydrotherapy circuits we were told that our massaged would be in 7 minutes. After 35 minutes I went and asked what was happening and he tried to tell me that we were not booked until 4. I told him no, it was for 3. Suddenly 2 ladies appeared to take us. No apology for apparently forgetting about us. Overall impressions. Having stayed at Riu’s, Bahia Principe, and Decamerons, we find that Secrets Huatulco is a good value for our dollar, the level of service is higher and the food was better.

Our trip to Secrets Huatulco was absolutely amazing and truly flawless from start to finish. From the moment we landed in Huatulco, everything ran smoothly. The pickup with Amstar DMC at the airport was quick and efficient—we waited maybe 10 minutes before being on our way to the resort. Once we arrived at Secrets Huatulco Resort & Spa, the incredible service immediately stood out. The staff waited on us hand and foot throughout our entire stay. Every single person we encountered was kind, attentive, and genuinely helpful. The check-in process was the fastest we’ve ever experienced at a resort—about five minutes, and we were already heading to our room. The rooms are beautiful, and the housekeeping team truly goes above and beyond. From keeping everything spotless to restocking towels and turning down the beds each night, they made the stay feel extra special and comfortable. The pools are fantastic—very clean, large, and extremely well maintained. There was always plenty of space to relax and enjoy the sunshine. Another highlight was the variety of restaurants. The resort offers French, Mexican, Italian, a steakhouse, and Asian cuisine. We were able to try all of them except the Asian restaurant, and every one we visited was delicious with lots of options to choose from. The only small and very respectful complaint would be the entertainment. Compared to some other resorts we’ve visited, the nightly entertainment was a bit more limited—mostly live bands and karaoke. Both were fun and enjoyable, but we’ve seen other resorts offer things like silent discos, larger shows, themed nights (like a Michael Jackson tribute), etc. That said, this is a minor note and it did not take away from our experience at all. That being said, we did take advantage of the spa, and it was absolutely money well spent! The experience lasted about three hours and was incredibly relaxing and enjoyable. The staff took such great care of us, and the beautiful scenery made it even more special. They also offer daily specials, so if you’re planning to visit, I highly recommend stopping by the spa and booking with the lovely ladies there—you definitely won’t be disappointed! We also want to give a huge shout-out to some incredible staff members who made our stay even more memorable: Carlos from the Marlin Bar, and Carlos, Kenia, and Mario from the Market Café. They were some of the most humble, gracious, and kind people we’ve ever met. Truly wonderful humans. Honestly, the entire staff was amazing, but we had the chance to get to know them a little better and they made a lasting impression. Overall, this trip to Secrets Huatulco Resort & Spa was unforgettable. The service, cleanliness, food, and beautiful setting made it an incredible vacation. We would absolutely return and highly recommend it to anyone visiting Huatulco.

this is a 2.5 start hotel with 5 star service the pool and other parts of the hotel and showing a lot of ware and need some attention but the servers make up for it. the facility has so much potential just needs to take care of a few details that really stand out. ie. The glass in the elevator shaft and the pool tiles, and a lot on uneven sidewalks and tiles around the hotel. garbage on the beach side of the green space. I can imagine you cant shut down the pools due to how busy it is but eventually it will have to be done.

My husband and I enjoyed our stay at the Secrets Huatulco Resort. The beach is beautiful . The resort needs an upgrade, it looks old and outdated. But the staff, even though most struggle with the english language are very friendly and customer driven. For those with mobility problems, there are lot of stairs and steep slopes. I loved the aqua fitness classes, they were well attended. The entertainment team kept us entertained during the day, with varied activities. There is an issue with the towels on the lounge chairs. The staff take photos and will remove the towels if unattended for over 30 minutes . The food was good, but it did not compare to other Secrets . As with the lobby and rooms, the restaurants need an upgrade . Compared to other Secrets, the atmosphere was a bit dull and understated. Our favourite was Spice . We actually went three times, our waitress Cristina was very attentive. We had a relaxing time, putting the somewhat negative comments aside, the staff and beach made our trip an enjoyable one, and will mostly likely return.

The best paradise island very quiet remote relaxing. Very professional staff . We love Kenia Santos Riuz. William reynaldo serves the best drinks at the preferred club he made me the best drink of the day mezcal with guava. William best server. Nemo best guy. Ever daniel nice nice friendly server at the market Cafe. Im going back in March 27th 2026. My best guy is Pepe. The manager of entertainment hes sings wonderful puts on the best shows ever. Nice nice friendly guy. He sings my favorite frank Sinatra song my way.

Had a lovely time at this resort. It is clean, well appointed, has friendly, helpful staff, and a fabulous beach. We always found a beach lounger no matter what time of day. Every room has an ocean view with a deck or an outdoor area. Temperature is well controlled no matter how hot it gets outside! Safely is not an issue. There are no other resorts on this stretch of the beach, it is very private. This is my 5th time at this resort as it worth staying more than once or twice

I absolutely had the best time at Secrets Huatulco. The rooms were great. The view was spectacular. The pool was awesome. And the meals were to die for. But the highlight of the trip was the kindness and incredible service of the amazing staff. First Alejandro, Daniel, and Amir on the Entertainment team. They went above and beyond every time to make sure we had a blast. Always available for activities of all kinds. And always taking a moment to say hi and make us feel seen. Also, shout out to chef Nicolas at the Barefoot Grill by the pool. Talk about being a pro! The food was awesome, and somehow he found a way to make us smile and chat while he was whipping up our food in 10 seconds. Eating here and saying hi to Nicolas was one of the highlights of our day. Countless other staff also made our stay great but these people deserved extra recognition. They are truly amazing at their jobs. And it makes us want to come back!