Waikoloa Beach Marriott Resort & Spa

We have just returned home from our sixth stay at this property. It just keeps getting better and better. The rooms have undergone a renovation and they are great. Even though they are the same size, they seem much bigger. Anette Hemphill is amazing. She is the sweetest kindest woman. She takes great care of us, and shows us that she really does care about us a lot! So thrilled to know her. Mia Atsumi is wonderful. We have known her from her days at the Royal Hawaiian, and are thrilled that we get to still see her because she is now at the Waikoloa Beach Marriott! She is sweet and kind and a wonderful person. The food is great at the breakfast. Freshest fruit ever. And the staff at breakfast is the most wonderful people. Roxanne and Evelyn are the sweetest. Basically, all of the staff, from the time we drove the car to the driveway, to the people who check us in at the front desk, to the housekeeper, they’re all lovely. Can’t wait to come back hopefully again next year!!!

Even in the land of Aloha it's hard to imagine a more friendly staff. Every single person. Rooms are brand new, so brand new that upon our arrival they were doing a photo shoot in the room next door to us in order to update their website. We know there were complaints this summer about the construction. Consider that now mostly complete. The ocean-front rooms with their lanais are amazing. Free welcome drink coupons. Vegan options (Tofu Poke!) on the menu are appreciated. Guests of all ages body types and cultures make it a welcoming place for all.

Beautiful resort and a peaceful vacation. Nice room, friendly staff members and a nice location to walk to restaurants and shops. Food portions at the coffee shop are huge, sharing is a good idea so you don’t waste food. It would be nice to have some umbrellas on the beach, other than having to rent expensive cabana lounges, but the beach area is not run by the hotel.

From the moment we arrived until we departed, the staff and service was amazing. Everyone was so kind, and helpful. The grounds were well maintained and the views were breathtaking. Behind the resort are hiking trails and a short walk to the beach. We had a room with two double beds and a partial ocean view. It was spacious and clean. Well furnished with a nice size bathroom. Beds were comfy. Housekeeping did a good job with cleaning, replenishing, and vacuuming daily. Depending on where your room is located, the walk from the elevator can be long. You can use exit doors to stairs that lead to the ground floor. Ours let out at the pool. We did lots of walking around the Waikoloa Beach area and even though it was in July we found the walks pleasant anytime of day because a good part of the walk was shaded from the trees. There was an Enterprise car rental onsite. Which is convenient for day trips or sightseeing around the island. The hotel does not provide shuttle service. We took an Uber for $28. We enjoyed drinks at the bar at Hawaii Calls while watching a beautiful sunset The Malasadas at the Aka’ula coffee shop were delicious. I had them almost every morning - lol. The resort is located directly across from Kings Shops and a short walking distance to Queen’s Shops. Both are great options for dining away from the resort and shopping for necessities during your stay. like water, sunscreen, and snacks. Resort prices can be double. There is a gift shop at the resort that is very nice and is well stocked with just about everything. We had a good time during our five night stay and would visit this resort again.

Overall, the experience was phenomenal. There was a bit of an issue at check-in where we had reserved a room with a King bed but wound up in a room with two doubles. That being said, Kendall in the front was able to help us out and fix the issue. The staff was amazing through and through. I cannot recommend this place enough. Again, if there were any issues or friction points, Kendall was absolutely on it. If you are even remotely considering this place, pull the trigger. From the luau to the service everyone was on top of it. — ask for Kendall if there are issues.