Jumby Bay Island

Wonderful stay. We were in room 12. It’s a bit off to the side of the property. In fact, it’s the last room on the far right when looking at the property from the pier. It’s called a junior suite, but it’s really a studio — there is no partition...

Wonderful stay. We were in room 12. It’s a bit off to the side of the property. In fact, it’s the last room on the far right when looking at the property from the pier. It’s called a junior suite, but it’s really a studio — there is no partition between the seating area and the bed area. It has a very nice large bathroom, with outdoor shower and tub. The front patio area faces the ocean, but much of the view is obstructed by a hedge. The unit is attached to a larger unit (number 11) and can be incorporated into the bigger one for larger parties. We found it to be nice and quiet, but that’s partly because it’s off the beaten path on the edge of the hotel property. The complex is very inviting and enjoyable. We appreciated the low key style. Not a party central location. Relaxing music during lunch and dinners. Only one live band while we were there for the beach BBQ event. The music was appropriate for the evening. Not too loud, but still upbeat enough for the scene. Dining at the Estate House is also a must do. Fine dining menu. Great drinks from a jovial team at the bar. And never ending Taittinger, not just at the Estate House, but throughout the property. We drank our fair share! The beach palapa set up is very nice and inviting. We obtained an umbrella about midway on the beach. Far enough away from the beach bar not to hear anything but the lapping of the surf on the beach. And did it only lap. No heavy waves. Just a very gentle, easy going lapping sound. Very peaceful and quiet. We also enjoyed the bicycles. Riding around the island on them was fun.

Thank you to the whole team of Jumby Bay. You did such a great job, to make our wedding perfect. The correspondence in advance of the wedding was great. Clear questions, clear answers. You overcome all the problems we struggle with. Thank you, Thank you!!!

Beautiful Resort, but it ends there! This is the place for you if you would like to spend$$$$ for not much in value for your ROI😉 Front office staff is lovely bar the most senior manager who has short hair and was incredibly condescending towards me after I asked for...

Beautiful Resort, but it ends there! This is the place for you if you would like to spend$$$$ for not much in value for your ROI😉 Front office staff is lovely bar the most senior manager who has short hair and was incredibly condescending towards me after I asked for a full refund just before dinner on day two of our stay… and I was in tears. -If you would like to have bird droppings in your outdoor bathtub and shower area, and on your terrace then JB if for you! -If you would like blue bottle caps in your entrance and terrace areas upon arrival then JB is for you! -If you would like to have many Blackbirds landing on your table and food for every breakfast at the only breakfast restaurant on property then JB is for you! -If you want to have literally NO Beach service for the first two days of your stay then JB is for you! We only had the most disingenuous service starting day three…after complaining?? -If you think it’s ok for employees to not say thank you for a tip given to them in hand personalized stationery then JB is for you! -If you would like to go to the worst West Indies buffet where the food is subpar and the band takes a break during a very short meal time period then JB is for you! -If you don’t mind listening to other guests’ music at the adult pool and having their children allowed to swim at the adult pool then JB is for you! -If you would like to complain to the property manager about your stay you may get a night’s compensation but she will only do so after AMEX was involved…so if you would like to experience “that” then JB is for you! Big time for you!

Jumby Bay Island in Antigua offers an effortless escape from New York. The journey includes a 3-hour, 20-minute flight, a brief 4-minute drive, and a short 7-minute boat ride. From the plane to the resort, we arrived in about 30 minutes, thanks to their seamless fast-track immigration and luggage handling...

Jumby Bay Island in Antigua offers an effortless escape from New York. The journey includes a 3-hour, 20-minute flight, a brief 4-minute drive, and a short 7-minute boat ride. From the plane to the resort, we arrived in about 30 minutes, thanks to their seamless fast-track immigration and luggage handling service. Jumby Bay spans 300 acres and features about 40 suites, 20 villas, and several private residences, making it an exclusive, tranquil destination for discerning travelers. The island exudes luxury, with more staff than guests, ensuring every need is met. What sets Jumby Bay apart from other high-end resorts is the team. We have visited luxury destinations worldwide, but nowhere have we encountered staff as genuinely happy, caring, and enjoyable to be around. Their attention to detail and warm, can-do attitude elevated our experience, making it truly memorable. The Suite... We stayed in a Beachfront Suite with a Plunge Pool at $3,400 per night, including tax. Unfortunately, this was not the ideal choice. The plunge pool was a disappointment: tiny, shallow, stained, unlit, rough-textured, and, worst of all, unheated—rendering it unusable during our stay. The suite itself was comfortable, with spacious rooms, an excellent bathroom, and both indoor and outdoor showers. Outside, we had an umbrella, two lounge chairs, and two comfortable armchairs. However, when it rained, a roofed area over the lounge chairs would have made it easier to enjoy the outdoors. Our room was about 100 feet from the beach, but it didn’t offer direct private access. For that level of privacy, one of the villas or residences is necessary. The Beach and Sandbar Pool... The beach and pool areas had their highlights and drawbacks. The attendants were attentive and eager to ensure our comfort, and the lounge chairs, huts, and coolers with water were plentiful. The sea was calm, smooth, and breathtaking, with sunsets that were absolutely spectacular. However, the water was murky rather than crystal clear, which was unexpected and disappointing. The fixed, non-movable umbrellas (huts) created another issue. While aesthetically pleasing, they required us to constantly shift our lounge chairs to stay in the shade. During the last 90 minutes of daylight, shade was impossible, making regular, adjustable umbrellas a better option. The same problem extended to the Sandbar’s infinity-edge pool, which, although stunning, was difficult to enjoy due to the lack of flexible shading options. Fitness Room... The fitness room was excellent. It had all the equipment we needed, and the air conditioning worked perfectly. We didn’t visit the spa, so we can’t comment on that. Dining... The island has three restaurants, all served by the same talented culinary team. This was a standout part of our trip. With special dietary requirements, we had informed the resort in advance, and they went above and beyond to accommodate us. Chef Erick greeted us personally as we arrived, ensuring every meal met our needs. His care and attention rivaled that of a personal butler, (which is only provided at the suites and residences) and he was supported by equally wonderful chefs, Mario and Yousef. Dining here was truly exceptional, thanks to their efforts. Summary... The suites, though slightly dated, were comfortable—aside from the disappointing plunge pool. When we return, we’ll book a villa to enjoy a heated pool and private beach access, as the suite pools are unheated and unusable for us. Despite this, we’ll gladly come back for the ease of travel from New York, the clean and beautiful surroundings, the secure environment, and above all, the incredibly friendly and attentive staff who made our stay unforgettable.

I just returned from Jumby Bay in Antigua (former Rosewood property, now owned by Oetker same parent company as Eden Rock in St. Barths and Hotel du Cap Eden Roc in France) celebrating my husband’s 40th birthday and it has been one of the best service experiences I’ve ever experienced....

I just returned from Jumby Bay in Antigua (former Rosewood property, now owned by Oetker same parent company as Eden Rock in St. Barths and Hotel du Cap Eden Roc in France) celebrating my husband’s 40th birthday and it has been one of the best service experiences I’ve ever experienced. It’s on a private island, less than 10 minutes by a hotel provided boat from the airport (3.5 hour direct flight from JFK) where someone from the resort meets you at the airport and expedites the Customs and Immigration process. Everything is inclusive with multiple dining options and extremely high end I.e. Taittinger Champagne, all Casamigos varieties, rum/wine tastings, fitness classes, tennis clinics for both adults and children, water sports: water tubing, wakeboarding, waterskiing, snorkeling etc The property is ideal for all ages, the kids club is complimentary ages 3-11 (as long as potty trained) and offer babysitting services at an additional charge, they also have a playground. They have 3 pools, 1 being adults only. We were fortunate enough to be upgraded to a 2 bedroom suite with a plunge pool, they honestly think of everything as the doors leading to it are child proof (and if we’re being honest, Melissa proofed as well🤦🏼‍♀️🤣) Set on 300 lush acres with 40 suites, 14 villas and 21 residences to rent (Oprah, Justin Bieber, Robert DeNiro and Lionel Messi have all rented.) I truly can’t recommend the property enough.

This place is pretty incredible. As others have stated, your arrival and departure at the airport is totally VIP. They whisk you through all aspects of customs, bag retrieval/check-in, transportation (a Maybach!). Because you are on a private island, the food at the resort is important. We agreed that we...

This place is pretty incredible. As others have stated, your arrival and departure at the airport is totally VIP. They whisk you through all aspects of customs, bag retrieval/check-in, transportation (a Maybach!). Because you are on a private island, the food at the resort is important. We agreed that we have never been to a place with better all-around food. So fresh - seafood of course - but they have an abundant farm that they use creatively and also absolutely amazing breads, pastries and desserts. Never did we wish that we had access to outside restaurants. As a couple that have recently quit drinking, I was nervous about the "all-inclusive aspect". This was immediately alleviated when upon arrival, they offered a welcome beverage from a tray of both alcohol and alcohol free choices - a trend that continued throughout the stay. The service was very good and super friendly. Shout out to Jackie, Tamara, Akeila, Jasian, Suzie, Giant, and Brent. The 5 days spent at Jumby Bay turned out to be the best vacation we have had in a long time. We will definitely be back!

Just returned from a four-night visit to Jumby. Really hard to rate this property, as they were beyond stellar in some areas, and not quite up to snuff in others. I am planning to go back, though. Read on for pros and cons. PROS: This property is GORGEOUS! We have...

Just returned from a four-night visit to Jumby. Really hard to rate this property, as they were beyond stellar in some areas, and not quite up to snuff in others. I am planning to go back, though. Read on for pros and cons. PROS: This property is GORGEOUS! We have traveled all over the world and and Jumby more than holds its own. The decor is perfect: luxe yet understated. I'm a decorating fanatic and couldn't find a single quibble with anything in the looks department. Staff were very sweet, friendly and fun, although they need more training (see cons, below). Very peaceful and quiet place. Even on a busy beach day, we never heard any noise, and it was SO tranquil at night. That's a big plus for us, but those hankering for nightlife and bustle may get antsy. Dinner at the Estate House was delicious, in a stunning setting with excellent, low-key service. The sweet and talented chef also did a bespoke private dinner for my 60th birthday, which was outstanding. Jumby meets you at the gate when you get off your plane, then whisks you through customs and immigration, so no long (long, long) waits in line. We didn't realize this and went to another property first. Ouch! They did whisk us through on our return, though. Was fun to be chauffeured in a black limo (or SUV), and the boat ride over (5 minutes, tops) was smooth aboard a luxe catamaran straight out of a Bond movie. CONS: This hurts to write, as I loved the property, but they're having issues with food and service. Some of this may have been the fact that it was Easter week, so there were lots of multi-generational family groups. It's hard to keep the kiddos and romantic couples happy at the same time! As the romantic couple, we got forgotten one evening at dinner, waiting so long for food that I got a migraine. I had to go back to the room and the food was cold and inedible by the time in reached us. I spoke up, to say the least, and every effort was (successfully) made to correct the problem going forward. I also felt for this level of property that the food overall was lacking, except at the Estate House. Limited and not very good wine list, reliance on buffets, and very small portions. I'm a size 2 and not a big eater, but was hungry on more than one occasion. Service needs work. Everyone was SO nice, but it seemed no one was in charge. Requests were forgotten, we had to chase things down, and having multiple wait staff during meals made the service worse, not better. Fewer staff who are responsible, accountable and empowered may solve that problem. I know they're working on it. My husband, who is an activities freak, was a bit restive. There is lots to do, but because of Easter week, several things got canceled or weren't available. I was happy lolling on the beach, but those who want to be constantly on the go should make an effort to pin down activities in advance. My husband loved the spa, but I had a bad experience. Due to migraines, I can't have strong fragrances, and unfortunately, I got hit with aromatherapy before I knew what was happening. I had to leave 20 minutes into a 60-minute massage. No charge and lots of apologies, but those types of errors should not happen. When someone says, "No fragrance," believe them! Overall, despite wobbles, Jumby is a special property with a stunning beach. I hope the talented staff and management get food and service in hand, as at this level, there is no room for error.

We were very happy with our stay at Jumby Bay. Everything from our room to public spaces is perfectly pristine. Service/transfers to and from the airport are exceptional. A few people really stood out during our stay: Elvira, Roan, Quincy and Samantha were all very kind and helpful. Thank you...

We were very happy with our stay at Jumby Bay. Everything from our room to public spaces is perfectly pristine. Service/transfers to and from the airport are exceptional. A few people really stood out during our stay: Elvira, Roan, Quincy and Samantha were all very kind and helpful. Thank you for providing such a tranquil experience for us!

From the moment you are met at your gate and whisked through Customs and taken to a very nice Catamaran ferry, until you leave and are whisked through customs again, it was the perfect vacation with every detail thought of! The hotel or villas are spacious, beautiful and have outdoor...

From the moment you are met at your gate and whisked through Customs and taken to a very nice Catamaran ferry, until you leave and are whisked through customs again, it was the perfect vacation with every detail thought of! The hotel or villas are spacious, beautiful and have outdoor showers, in room fully stocked refrigerator and anything you could want. The staff are genuinely interested in you having a great experience! This is a place to go for relaxing and having great food, drinks and enjoying the most beautiful beaches anywhere! It is like a small private club as there about only about 60 private houses and about the same number of guest suites. You are treated like a member of the club with some great amenities. Sailing on the Hobie Cats, boating or skiing, biking and beach chairs with great food and drink. The food is fabulous! We had a great variety from the higher end Estate House to the Pool Grill, which had some of our favorite dishes. Pool House Grill: gazpacho verde (avocado based), prawns, grouper were all amazing. Veranda: breakfast had house made croissants, great yogurt, omelettes, fresh juices, cappuccinos, hash browns, eggs Benedict and so much more! Beach service had great fish tacos and shrimp tostadas. Estate House Fine Dining: soufflés, tuna appetizer, scallops, lamb, risotto, cheese plate for dessert and lemon tart This is not a place to go to play golf, shop, sightsee or night life. It is a very relaxing place and 5 days is a perfect amount of time.

Stunning stay at a spectacular resort. From the moment we arrived in style on the Jumby Bay launch the staff were fabulous. The General Manager Will leads by example with complete customer focus and attention to detail to ensure a perfect stay. The suite we had was opulent and practical...

Stunning stay at a spectacular resort. From the moment we arrived in style on the Jumby Bay launch the staff were fabulous. The General Manager Will leads by example with complete customer focus and attention to detail to ensure a perfect stay. The suite we had was opulent and practical with quality furniture and accessories throughout. From the magnificent accommodation manager Ashley to all the housekeeping staff, beach and restaurant crews nothing was too much trouble . It is clear they value their positions and are happy to be part of the Jumby team. All this and a fantastic beach to complete the paradise location. We stayed at another excellent resort on Antigua the week before our Jumby experience but nothing can surpass this. Thank you one and all.

I have stayed at a lot of places all over the world. This was one of the more expensive stays. Price is not everything, but when you pay a premium, you expect things to be a little better than average. I am not an overly picky guy, but I do...

I have stayed at a lot of places all over the world. This was one of the more expensive stays. Price is not everything, but when you pay a premium, you expect things to be a little better than average. I am not an overly picky guy, but I do notice almost everything regardless of the topic. Here's what I liked- Upon arrival we were met by a jumby bay rep, and accompanied through the airport, and brought to a waiting car. It made you feel taken care of, but the airport is small, and not crowded so it would have been a breeze to navigate without help. The ferry over was nice, and only had a few guests on it. The people welcoming you and explaining your stay were very friendly, in fact we did not meet anyone that worked at JBI that was not friendly and accommodating. our room was beautiful, the outdoor tub and shower were a great feature, and although we were a little further away than most it was still only a 10 minute walk to breakfast, etc.. Our bed was extremely comfortable and clean drinks were good, easy to get, no lines etc. Genny's bar was a great location to order lunch, or have a drink. White night was very nice, and felt kind of special for us. well done and the food was better than most other nights. What we didn't care for- We are there for 7 nights, and there are essentially two places for dinner, and one (the estate house) is only open a few days a week so many nights it is just the veranda. The veranda menu is marginal at best. It has FOUR meals listed under Entree. If you don't care for or perhaps can't eat something, good luck. For this kind of money, I want a MENU with choices, or a menu that changes a night or two a week. Very limited, and honestly the food was just ok. There was NO LOBSTER. Lobster season is closed. They told us many guests don't come when lobster season is closed because they enjoy the food so much more. We would be those guests, but there was no information on the JBI website stating the season was closed, only menus with various entrees including many with lobster, which we were excited to try. My wife even had her first nights meal planned. yes we love food, and this should be disclosed. It mattered to us, and according to JBI, others as well. Wait staff takes your order and doesn't write anything down..That is GREAT- IF you get the order correct. At almost every meal we had an issue with the orders being correct, and many times the staff had come back two or MORE times to ask again what we wanted. I am not talking about anything difficult we are not picky eaters, and in fact never sent anything back, we just ate what they brought. When you're hungry you want to eat, and not watch your spouse eat their food while you wait another 20 minutes for your order to be corrected.. I am talking about ordering an omelette with three ingredients and getting two wrong, after you ask three times. There is no reason or excuse here. Write it down and get it right, or don't, IF you can remember. The gift shop should be closed. It is an egregious attempt to sell products at ridiculous prices (women's bathing suits for $500, mens t shirts for $300). It made me feel like because we could afford to pay to stay here it was ok to try to get every guest for whatever they could. Honestly the feeling I got in the "gift" shop made me sick about JBI. We had a visit from a nurse because my wife hurt her back. The nurse was very friendly, but called me and said she had to "outsource a heating pad if she could locate one it would be $180+. I agreed because I believed we needed it. It showed up in about 10 minutes, so again, are you outsourcing, or did you have it and just want us to pay 15x what it is worth? My wife was very upset and made me return it. Paths are not well lit for bicycle riding after dark, and the transitions from walkway to lawn/gravel are high in some places which could present a problem for older folks, or bike riding. Circumnavigation was not something I would do again, it was essentially a boat ride around JBI, where we were told the name of every house, most of which you can't see much of. the pools are some of the worst I have been to at a resort of this caliber. One pool is at the pool grille, and in a week I never saw anyone in it. It would be like swimming in the middle of a restaurant, so I get it, but they need a pool guests can use comfortably, that is nice, and has a bar. Also, there is not a jacuzzi on the property. Farm dinner was decent, but I let there actually starving. portions are tiny, and I'm not a big guy. The estate house bar was beautiful but the food was served in very small portions, and again, the menu is very limited. We were scheduled for a 10:45 ferry to go home for a 1:45 flight. The ferry and ride took us exactly 15 minutes and we sat in the airport for 2 1/2 hours plus. Again, a small airport, not crowded and easy to navigate. We could have gone an hour later - but when I requested a later ferry I was told I could pay $100/pp to go later. Again, it felt insincere, and greedy. We paid enough already IMO. I wanted to sit at Genny's barr and enjoy our last hour or so talking about our trip. Lastly, I have been home three days, and still have not received an email with my final charges from Jumby. They did email me to tell me it is coming, but still no bill. It should be a part of the check out process. They email you an itinerary every morning so it would seem to be very easy to email out a final invoice the night before you leave, but I received nothing. For me, one hundred percent, this place is over rated.

Rooms were a total disappointment with no.proper hot water . Departure day we requested a sandwich with a chutney spread . Instead they forgot to make that, as we are running late on the boat back, they bring a coffee cup full of the spread they made Instead of the...

Rooms were a total disappointment with no.proper hot water . Departure day we requested a sandwich with a chutney spread . Instead they forgot to make that, as we are running late on the boat back, they bring a coffee cup full of the spread they made Instead of the sandwich itself . So I guess no lunch for me.